First Charter Bus Rental Reviews

Reviews
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Quality of service 3.9 out of 5 rating
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Average response time 3.9 out of 5 rating
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Professionalism 3.9 out of 5 rating
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Value 4 out of 5 rating
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Flexibility 4 out of 5 rating
Awards




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Featured
Isabella Sent on 09/29/20245 out of 5 rating-
Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Professional and Clean
I wish I remembered our bus driver's names so I could thank them personally, but regrettably that detail has left my memory. However, they were absolute professionals and excellent drivers. On the way back, our bus driver put up with our college friends loudly singing marching band songs for the entire 20 minute ride back!! As a bonus, all of our lost and found was collected and brought to the office location where I picked it up after the honeymoon. The price was incredibly fair and they were able to accommodate a fluctuating number of guests no problem. Also the buses were sparkling clean!I wish I remembered our bus driver's names so I could thank them personally, but regrettably that detail has left my memory. However, they were absolute professionals and excellent drivers. On the way back, our bus driver put up with our college friends loudly singing marching band songs for the entire 20 minute ride back!! As a bonus, all of our lost and found was collected and brought to the office location where I picked it up after the honeymoon. The price was incredibly fair and they were able to accommodate a fluctuating number of guests no problem. Also the buses were sparkling clean! -
Quality of service
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Allison Sent on 11/28/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Excellent service! Professional and safe
Amazing service and professionalism, for
My wedding guests to and from the venue safely. Andea who helped navigate the logistics over the phone with me was professional and patient. Highly recommend!!!Amazing service and professionalism, for
My wedding guests to and from the venue safely. Andea who helped navigate the logistics over the phone with me was professional and patient. Highly recommend!!!First Charter Bus Rental's reply:
Thanks Allison, we loved being part of your wedding day! We'd also love to hear more about your overall experience. If you're interested in sharing more, we'd love to talk with you. You can send us an email at FirstCharter@FirstGroup.com. -
Quality of service
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Bridget Sent on 10/26/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
party school bus
First Student Charter Bus provided 2 school buses for transportation on our wedding day. Drivers were patient and friendly and, though I can only speak for the bus I was on at the end of the night, they kept the party going! Great experience.First Student Charter Bus provided 2 school buses for transportation on our wedding day. Drivers were patient and friendly and, though I can only speak for the bus I was on at the end of the night, they kept the party going! Great experience.First Charter Bus Rental's reply:
Hi Bridget, we love to hear this and were grateful to be part of your big day! If you'd like to share more with us about your overall experience, we'd love to talk with you. You can send us an email at FirstCharter@FirstGroup.com. -
Quality of service
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Haley Sent on 03/17/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Great experience
We had a great experience with this bus company, great price and had us where we needed to be on time perfectly.We had a great experience with this bus company, great price and had us where we needed to be on time perfectly. -
Quality of service
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Emily Sent on 12/14/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Great Service!
We had an amazing and easy experience with First Charter Bus Rental for our wedding. From the initial request through the day they made it easy to communicate with them. We appreciated their timeliness and professionalism throughout the experience! Thank you!We had an amazing and easy experience with First Charter Bus Rental for our wedding. From the initial request through the day they made it easy to communicate with them. We appreciated their timeliness and professionalism throughout the experience! Thank you! -
Quality of service
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Brooke Sent on 12/01/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Excellent service
Highly recommend. First student is professional and reliable. The drivers were amazing and extremely professional. They were prompt and we had absolutely no issues on our wedding day!Highly recommend. First student is professional and reliable. The drivers were amazing and extremely professional. They were prompt and we had absolutely no issues on our wedding day! -
Quality of service
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Meg L. Sent on 11/21/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Great Service
We used First Bus for our guests to get to and from hotel. They were extremely easy to book & they called prior to the wedding to confirm everything. The guests enjoyed the bus and weren't on top of each other to get there.We used First Bus for our guests to get to and from hotel. They were extremely easy to book & they called prior to the wedding to confirm everything. The guests enjoyed the bus and weren't on top of each other to get there. -
Quality of service
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Nicole Sent on 11/21/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Great Experience!
We used the First Charter service based in Albany, NY. Everything was simple, easy, and they were very helpful and responsive with everything we needed. On the day of our wedding they were on time and did a great job. I highly recommend!We used the First Charter service based in Albany, NY. Everything was simple, easy, and they were very helpful and responsive with everything we needed. On the day of our wedding they were on time and did a great job. I highly recommend! -
Quality of service
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Jordan Sent on 06/21/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Easy, Affordable and Accommodating
Bus Company was great. They every accommodated and stopped on the way home from the wedding to pick up more friends! Definitely recommend.Bus Company was great. They every accommodated and stopped on the way home from the wedding to pick up more friends! Definitely recommend. -
Quality of service
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Alysia Sent on 05/30/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Go to transportation!
Transportation was flawless, we had 2 busses going from the hotel to the venue and back. The bus drivers were so nice and helpful, and the company made the booking seamless. Highly recommend First Student Charter Bus for your transportation needs!Transportation was flawless, we had 2 busses going from the hotel to the venue and back. The bus drivers were so nice and helpful, and the company made the booking seamless. Highly recommend First Student Charter Bus for your transportation needs! -
Quality of service
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Emily Sent on 03/27/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Great service!
I don’t know how First Charter doesn’t have better reviews. The bus arrived on time. The driver was very accommodating and let us take the long way from the church to the reception. Everyone loved the throw back feel of taking a yellow school bus. We brought two coolers filled with beer… The only rule is no glass allowed. The price is extremely reasonable and much cheaper than every other option. The bus holds 40 people. I would definitely book this company again!I don’t know how First Charter doesn’t have better reviews. The bus arrived on time. The driver was very accommodating and let us take the long way from the church to the reception. Everyone loved the throw back feel of taking a yellow school bus. We brought two coolers filled with beer… The only rule is no glass allowed. The price is extremely reasonable and much cheaper than every other option. The bus holds 40 people. I would definitely book this company again! -
Quality of service
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Adina Sent on 09/09/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Atlantic Charter was great. Thank you!
Atlantic Charter was fair, responsive and professional. My guests all arrived and departed safely and on time which was most important to me!Atlantic Charter was fair, responsive and professional. My guests all arrived and departed safely and on time which was most important to me! -
Quality of service
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Jamie Sent on 09/08/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Fun and easy
On time and easily accommodated all of our wedding party plus some.On time and easily accommodated all of our wedding party plus some. -
Quality of service
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Matthew Sent on 07/21/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Thank you for an amazing experience!
First Student was excellent for our transportation needs. They arrived at the end of our reception, to pick up guests and transport them back to the hotel for the after party. Our driver was polite, professional, and very accommodating - especially given the rowdy nature of our guests. Highly recommend!First Student was excellent for our transportation needs. They arrived at the end of our reception, to pick up guests and transport them back to the hotel for the after party. Our driver was polite, professional, and very accommodating - especially given the rowdy nature of our guests. Highly recommend! -
Quality of service
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Alec Sent on 06/29/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Would Recommend!
We used 3 buses from First Student charter to shuttle our guests home from the venue at the end of the night and were pleased with the service. First Student was organized and communicative in advance of the event, showed up early enough to be ready for loading promptly, had extremely clean buses, and the drivers were all very friendly. The drivers had no issue with guests continuing to sing loudly and have a great time during the drive, which was great to keep the energy up!We used 3 buses from First Student charter to shuttle our guests home from the venue at the end of the night and were pleased with the service. First Student was organized and communicative in advance of the event, showed up early enough to be ready for loading promptly, had extremely clean buses, and the drivers were all very friendly. The drivers had no issue with guests continuing to sing loudly and have a great time during the drive, which was great to keep the energy up! -
Quality of service
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Laura Sent on 06/15/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Great service and price
First Student was such a great choice of shuttle between our hotel and wedding reception venue. The driver arrived and departed on time and communicated with me on the day of. She even came back to the reception venue for an unscheduled last pickup when we called her, and then called me after searching the bus when she found something that had been left so I could come down to the lobby to pick it up from her. The price was far better than other companies we looked at and the service was great, and so nice for people not to have to worry about driving or paying for a ride!First Student was such a great choice of shuttle between our hotel and wedding reception venue. The driver arrived and departed on time and communicated with me on the day of. She even came back to the reception venue for an unscheduled last pickup when we called her, and then called me after searching the bus when she found something that had been left so I could come down to the lobby to pick it up from her. The price was far better than other companies we looked at and the service was great, and so nice for people not to have to worry about driving or paying for a ride! -
Quality of service
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Chelsea Sent on 06/11/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Great company for transportation
We used them for transportation only a few miles away from the hotel room block. Very responsive, on time & clean. Willing to accommodate drop-off location that changed at the end of the night.We used them for transportation only a few miles away from the hotel room block. Very responsive, on time & clean. Willing to accommodate drop-off location that changed at the end of the night. -
Quality of service
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Brynne Sent on 06/01/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Barbara and the Branford CT location are amazing!
I didn’t think my transportation vendor would be my favorite but Barbara and Zina, our driver, made our wedding seamless and special. Barbara had no issues with our twice rescheduled wedding, was extremely fast, easy, and so positive to communicate with. When I dropped off our check, she greeted me like an old friend and that warmth comes through even in email. Zina decorated our bus to transport us and our guests -an amazing touch! Highly recommend.I didn’t think my transportation vendor would be my favorite but Barbara and Zina, our driver, made our wedding seamless and special. Barbara had no issues with our twice rescheduled wedding, was extremely fast, easy, and so positive to communicate with. When I dropped off our check, she greeted me like an old friend and that warmth comes through even in email. Zina decorated our bus to transport us and our guests -an amazing touch! Highly recommend. -
Quality of service
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Alexandra Sent on 01/13/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Excellent and Affordable Transportation
We hired First Student Charter Bus to shuttle our wedding guests from the hotel to our venue for an October wedding. We were committed to providing safe transportation to our guests and this was the most affordable transportation option. The bus driver was timely, professional, and very nice. When we thought we left an item on the bus the following day, we called the main number and they were able to reach the bus driver and discuss our concern. They were really helpful and we are happy with our choice!We hired First Student Charter Bus to shuttle our wedding guests from the hotel to our venue for an October wedding. We were committed to providing safe transportation to our guests and this was the most affordable transportation option. The bus driver was timely, professional, and very nice. When we thought we left an item on the bus the following day, we called the main number and they were able to reach the bus driver and discuss our concern. They were really helpful and we are happy with our choice! -
Quality of service
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Lindsey Sent on 05/08/20205 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Very Responsive and Reliable
First Student was so easy to work with! They made sure that all of our New Year's Eve Wedding guests were taken safely from their hotels to the wedding venue and back. They offered an unlimited number of trips back and forth between the hours we booked - which worked out very well for grandparents or other guests who did not want to stay up until midnight. They were very flexible when scheduling and prepared new quotes quickly when updated info was provided. I definitely recommend working with First Student!First Student was so easy to work with! They made sure that all of our New Year's Eve Wedding guests were taken safely from their hotels to the wedding venue and back. They offered an unlimited number of trips back and forth between the hours we booked - which worked out very well for grandparents or other guests who did not want to stay up until midnight. They were very flexible when scheduling and prepared new quotes quickly when updated info was provided. I definitely recommend working with First Student! -
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Sara Sent on 01/20/20205 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Reasonably priced & Extremely reliable
Everybody loved that they didn’t have to worry about getting to the venue & the busses were amazing. There was a huge snow storm the night of our wedding & they didn’t give us any issues s with shuttling the guests. Highly recommend!Everybody loved that they didn’t have to worry about getting to the venue & the busses were amazing. There was a huge snow storm the night of our wedding & they didn’t give us any issues s with shuttling the guests. Highly recommend! -
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Samantha Sent on 11/25/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Perfect lower-cost (and fun) option for wedding guest transportation
We had a great experience with First Student for our guest shuttles. Their rates were significantly more reasonable than the other transportation companies I contacted. It was easy to make adjustments in the weeks leading up to the wedding, and they got our guests to the wedding on time. Our guests had lots of fun with the school bus, even leading rounds of “the wheels on the bus” on the bus back to the hotel after the wedding!We had a great experience with First Student for our guest shuttles. Their rates were significantly more reasonable than the other transportation companies I contacted. It was easy to make adjustments in the weeks leading up to the wedding, and they got our guests to the wedding on time. Our guests had lots of fun with the school bus, even leading rounds of “the wheels on the bus” on the bus back to the hotel after the wedding! -
Quality of service
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Katy Sent on 11/08/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Fun and Affordable!
What a fun way to transport all of your guests from one location to another! They were the most reasonably priced transportation group and the driver was so nice and even waited for us (the bride and groom) to gather all our things from the venue and hop on the bus. I would highly recommend them to anyone on a budget looking for a fun type of transportation!What a fun way to transport all of your guests from one location to another! They were the most reasonably priced transportation group and the driver was so nice and even waited for us (the bride and groom) to gather all our things from the venue and hop on the bus. I would highly recommend them to anyone on a budget looking for a fun type of transportation!First Charter Bus Rental's reply:
Thanks for your feedback! We pride ourselves in providing affordable transportation options that are fun and flexible! -
Quality of service
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Kerri Sent on 11/01/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Perfect Wedding Shuttle!
We used First Student Charter Bus for our wedding and it was perfect! The bus driver was on time and polite. Highly recommend!We used First Student Charter Bus for our wedding and it was perfect! The bus driver was on time and polite. Highly recommend!First Charter Bus Rental's reply:
Congratulations! We're glad you got to see us in action. Thanks for your review, but most of all thanks for trusting us on your wedding day! -
Quality of service
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Lilyanna Sent on 10/31/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Highly recommend
I was a little hesitant to book a school bus but for budget reasons it fit the bill. I was very pleasantly surprised by the booking process and service. I wish I had our driver’s name because she was so incredibly wonderful and patient with my rowdy guests. Everyone had so much!I was a little hesitant to book a school bus but for budget reasons it fit the bill. I was very pleasantly surprised by the booking process and service. I wish I had our driver’s name because she was so incredibly wonderful and patient with my rowdy guests. Everyone had so much!First Charter Bus Rental's reply:
Congratulations! We're glad you could save some of your wedding budget for all the other stuff. Thanks for your review, but most of all thanks for trusting us on your wedding day! -
Quality of service
Are you interested?
Are you interested?