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Firefly Event Services Reviews

Firefly Event Services

Firefly Event Services

Roanoke, VA
5.0 out of 5 rating, 54 Reviews
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Reviews

5.0 out of 5 rating
WeddingWire Couples' Choice Awards 2024 Winner
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54 Reviews
100% recommend it
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Awards

54
WeddingWire Couples' Choice Awards 2024 Winner
WeddingWire Couples' Choice Awards 2023 Winner
WeddingWire Couples' Choice Awards 2021 Winner
WeddingWire Couples' Choice Awards 2020 Winner
WeddingWire Couples' Choice Awards 2019 Winner
  • H
    Hannah I. Sent on 04/10/2024
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    Highly recommend!

    Aubrey did an incredible job with designing our wedding space! I can’t imagine not having the draping or greenery. Aubrey is very professional and was so generous with his services. I cannot recommend his expertise any more!

    Firefly Event Services's reply:

    Thank you, Hannah for the kind words and photos you shared on Wedding Wire! We sincerely wish you and Logan all the best in your new journey together as a married couple.
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    Matty H. Sent on 12/04/2023
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    Fairytale Lighting

    Aubrey and his team is AMAZING. I kept getting quoted outrageous rates (5-6k) for lighting and draping at my wedding. My coordinator suggested I reach out to him as he was very economical and wonderful to work with. I reached out last minute -- literally, it was like a month before the wedding -- and he was willing to work with me and make it happen.
    He has a conference call in the beginning to get an idea of exactly what you're wanting. He then will send photo references and help you find the perfect lighting / draping for your event and its environment (we had indoor and outdoor patio lighting). He takes into consideration everything you have in mind and gives feedback and references on things you may not know or think about. When setting up, he accidently made my draping higher than originally wanted. Realizing it a few minutes after sending the pictures, he was willing to fix it without any issues. I ended up loving it even more than my original idea so we kept it how i was. I figured if that's what his mind made happen that it must be beautiful; and it was! He made our wedding reception more beautiful than i could have imagined. If you are in a pinch, or just want some awesome customer service AND lighting/ draping , please reach out to him!

    Firefly Event Services's reply:

    Thank you, Matty for the amazing review! I'm so glad we were able to make it work for you and Chad. I'm so glad you liked the draping going higher for more drama too! It was a pleasure working and I'm so glad it worked out that you loved the drama with the draping going high! :) All the best to you both! Have a wonderful holiday!
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  • Erica
    Erica N. Sent on 10/25/2023
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    Firefly Event Services was amazing!

    Aubrey was fantastic to work with. Great communication and easy to book. The drapes & lighting installation made our venue look so magical. Highly recommend!

    Firefly Event Services's reply:

    Thank you so much for the wonderful review, Erica! Wishing you and Chase all the best! Congratulations!
  • Hattie
    Hattie F. Sent on 10/26/2023
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    Could not be happier!!

    Aubrey Franklin was such a joy to work with. He is great at helping you envision the space you want, gives great advice if you aren't fully sure what you want, and can transform any older or darker space into something truly magical! He was so kind, and I could really tell he sincerely cared about making our wedding feel special and memorable. He was also professional and reasonable with pricing. I think a lot of vendors in the wedding industry try to take advantage, but Aubrey is definitely not one of those people! If you want to make your wedding space feel warm, inviting, and beautiful without being over-the-top, I would for sure hire Firefly Events! Thank you, Aubrey for adding sincere beauty to our day!

    Firefly Event Services's reply:

    Thank you so much for the kind review!! I'm so happy you were pleased with everything and I certainly don't think every wedding needs to be over the top to be beautiful. After all, you two are the focus for YOUR DAY! I just try to help build the framework around you shine. It was a pleasure working with you!! I certainly wish you all the best!! Congratulations!
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    Alexis M. Sent on 10/04/2023
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    Made a HUGE difference to the look and feel of the space!!

    We had a wedding in a family members barn and using Firefly Event Services chandeliers and greenery completely changed the space to make it feel like a real wedding venue! Aubrey worked closely with us to make sure we made the best decision for the space and even came out to site verify months prior to know exactly what to do when installing the day before the wedding. It really made a huge difference to the look and feel of the space and we are so grateful we chose Firefly Event Services to be part of our special day!

    Firefly Event Services's reply:

    Thank you so much for the kind words! It was a pleasure working with you and Chase on your wedding! Happy that it was what you had in mind and made all the difference for transforming it into a dreamy reception space for guests to mingle and celebrate you two! All the best to the both of you as Mr. and Mrs!
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    Hannah E. Sent on 09/15/2023
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    Absolutely phenomenal

    Aubrey is so dedicated to his profession and has such amazing creativity. My biggest concern when working with people is their abiliry to communicate and Aubrey EXCELS! He is always the first to call, check in, discuss any changes, easy to reach and very transparent. I also didn’t have a specific vision but from what I told Aubrey about what I thought I might want, he took it and ran with it and it fits me and my husband so well. Couldn’t have picked someone better for the job. Thanks Aubrey!!!

    Firefly Event Services's reply:

    Hannah! Thank you so much for the raving review!! I think this is a first time getting a review prior to wedding day! I have absolutely loved working with you and Michael on your wedding and sooOO appreciate your confidence and trust in me to help create a little wedding magic for your special day. I still have a few more things to add and can't wait to see everything come together with all the other final touches. Have an amazing wedding weekend!! THANK YOU!!
  • Mary
    Mary O. Sent on 10/03/2023
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    Beautiful lighting and drapes!

    Aubrey was fantastic and achieved exactly my vision. He provided us with paper lanterns, string lights and draping for our reception. He also sent us options for colored lanterns based on our wedding colors - my husband is a die hard Hokie so he was excited for the addition of some persimmon and burgundy lanterns. I really appreciated Aubrey sent us photos as he setup and really checked in with us through the whole process. Highly recommend!

    Firefly Event Services's reply:

    Hi Mary! Thank you so much for the amazing review! I wasn't sure how it would work, but it did! I knew we didn't want it to look too much like a Hokie game. Not that its a bad thing, but this was for your wedding! 😊
    I loved that you wanted to do something different and trusted us to make it happen! Thank you!! All the best life adventures to you and Eric as newlyweds!
  • Katherine
    Katherine Sent on 12/30/2023
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    Magical and a Must Have!

    Aubrey at firefly event services was wonderful to work with, and we were so happy with the finished product!

    We originally weren’t planning on getting lighting or draping because we thought the reception space was pretty on its own, but decided to add it last minute. Once we saw the space on the wedding day, my family all agreed that the lighting and draping was an absolute must have and made the room so beautiful. We don’t think the wedding would’ve been as aesthetically magical without it!

    Aubrey went above and beyond to make sure we were happy with the finished product. Hire them now! :)

    Firefly Event Services's reply:

    Thank you SO much for the kind words! I'm happy that you and your family were pleased with the addition of lighting and draping to go along with the space to create a little magic. I love the photos you shared too! THANK YOU! All the best to you and Kyle on your journey as a married couple. Happy New Year and wishing you both the best in 2024!
    Aubrey - Firefly Event Services
  • Stephanie
    Stephanie S. Sent on 08/02/2023
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    Great to work with and beautiful results!

    Aubrey was so easy to work with; incredibly kind, responsive, and flexible. The lighting and draping we used for our wedding at the Irvine Estate/HMI was even more gorgeous in person. He absolutely killed it and far exceeded our expectations. Would highly recommend his services for your big event!

    Firefly Event Services's reply:

    Thank you for the rave review, Stephanie! We're extremely grateful for the opportunity and that you selected us! ALL THE BEST to you and Mitchell in your new life chapter together as a married couple!
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    Shannon B. Sent on 10/24/2023
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    Great Experience

    Aubrey is a pleasure to work with. He was extremely professional through the planning process - responding promptly to emails and calls, while offering helpful suggestions and making sure we felt comfortable with the set up. I would gladly recommend him to anyone hoping to bring their venue vision to life. Please see his work at our wedding through a few of our ballroom photos attached!

    Firefly Event Services's reply:

    Shannon,
    Thank you for your review and sharing a few photos of your wedding rehearsal dinner and reception spaces at House Mountain Inn and Irvine Estate in Lexington, VA! It was a pleasure working with you and Peter. Wishing you all the best!
    Aubrey
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    Melissa Sent on 12/30/2022
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    Incredible, communicative, professional!

    Firefly was a dream to work with!!! From the fabric draping, to the lighting, and the photo booth, we were so pleased with how everything turned out. Communication was incredible as they are truly a phone call away and always seem happy to answer any and all questions. I felt very cared for through the entire process and everything looked absolutely beautiful. And of course the photo booth was a complete hit!! I highly recommend and can’t imagine a better person to work with!

    Firefly Event Services's reply:

    Thank you for the rave review, Melissa! You were such a pleasure to work with and it warms our hearts that you felt cared for throughout the process. We enjoyed it just as much! Wishing you and Matthew all the best as a newlywed couple!
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    Haley K. Sent on 12/20/2022
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    Would definitely reccommend!

    We met Aubrey while he was hanging lights for another event and knew we wanted the same lighting for our wedding! He was very responsive, easy to work with, and the lights looked amazing! He was able to set up at the venue early and even sent pictures ahead of time to make sure everything was to our liking. Would definitely recommend!

    Firefly Event Services's reply:

    Thank you so much Haley! It was a pleasure working with you and your family to do the lighting/design options that you chose for House Mountain Inn in Lexington! All the best to you and Michael!
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    Kim B. Sent on 10/11/2022
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    Amazing lighting!

    Aubrey was wonderful to work with!! He did an amazing job on making the venue romantic and inviting! He was willing to change ideas when we had to change things up due to weather! I would recommend him to everyone!

    Firefly Event Services's reply:

    Hi Kim! Thank you so so much for choosing Firefly Event Services. It was a pleasure working with you for Kylah and Ross' wedding reception at Belle Garden Estate! I'm so glad it turned out to be a great event despite the weather. If you have any photos from the reception, I'd love to see them. All the best to you and your families! Kind regards, Aubrey
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    Hope H. Sent on 09/20/2022
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    Don't hesitate to book - Aubrey is the best!!

    I connected with Aubrey right from the start, as we both have similar backgrounds in the hospitality world. Being a wedding planner, I have worked with a lot of vendors and have high expectations, and Aubrey exceeded my expectations! He was so personable and professional. He made the whole planning process regarding lighting very easy, leading me through the different creative options that he thought would be best for my wedding. He came to the property for 2 site visits prior to the event, to ensure that he knew what needed to be done, and that I was on board with his plans. I really loved working with him and I highly recommend that you hire Firefly for your event too!!!

    Firefly Event Services's reply:

    Thank you for the stellar review, Hope! It was a pleasure working with you! It certainly helps when clients have a clear vision of what they are looking for. All the best to you, Markus and little Wolfgang! I sincerely appreciate you and perhaps our paths will cross again professionally in the events world!
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    Sarah A. Sent on 11/08/2022
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    Wedding Lighting

    We had an excellent experience working with Aubrey. We hired him last minute — about two months before the wedding — and he was very accomodating of our short timeline. He was quick to respond and clearly communicated what our lighting options were. We ended up having bistro (market) lights along with a few chandeliers and a greenery grid above the dance floor. We didn’t have a very specific vison to begin with, and Aubry did a fantastic job providing suggestions and using his creativity and expertise to make the space pop. On top of that, he kept everything within our tight budget. I would highly recommend Aubrey for your wedding lighting and decorations!

    Firefly Event Services's reply:

    Thank you, Sarah! It was a pleasure working with you and Mick and I'm so happy it all worked out! Thanks so much for sharing your photos with us! Wishing you two all the best in your new chapter together as husband and wife!
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    Elena W. Sent on 06/12/2022
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    Reception Lighting

    Aubrey at Firefly Event Services is a MUST HAVE vendor! He did the lighting for my wedding reception in Lexington, VA, and not only was the result stunning, the service was impeccable. Aubrey is responsive, professional, knowledgeable, and provides incredibly personalized service. Aubrey is well versed in what lighting would look best in the space and works diligently to ensure his recommendation meets your expectations. He truly helps make your vision come to life. Aubrey always made efforts to meet with us in person and was very flexible when scheduling meetings. He is timely, organized, and a great communicator. If you are looking for a lighting professional for an event, you have to go with Aubrey! I cannot recommend him highly enough.

    Firefly Event Services's reply:

    Thank you so much for the amazing Wedding Wire review Elena! It was a pleasure working with you, your mom and finally meeting Dylan at set up during your dance rehearsal. Congratulations to you both and I'm so happy you were pleased with the service and results! Wishing you and Dylan an amazing new start as newlyweds!! Best always, Aubrey
  • Sarah
    Sarah Sent on 06/14/2022
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    Get your lighting with Firefly!

    Aubrey as amazing from start to finish. Incredibly easy to work with, and very flexible. The lights were amazing and pulled together the whole look. I'm so glad that I found him and Firefly!

    Firefly Event Services's reply:

    Thank you so much Sarah! I'm so happy that you loved the lights and draping for your wedding reception! Thanks also for the amazing professional photos that your photographer Matt Schmachtenberg (@smackthatbird on instagram) was willing to share with us! Wishing you and Chris all the best on your new journey as a married couple! All the best, Aubrey
  • Madison
    Madison S. Sent on 01/27/2020
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    Gorgeous, Affordable Lighting

    My husband and I knew we wanted Edison lights for our wedding, but we hit a snag when we started reaching out to vendors. They were quoting us at $1,500 – $2,000 just for Edison lights, which was higher than what we had budgeted for. We asked our planner if she had any vendors she would refer us to, and she introduced us to Firefly Event Services. The Edison lights were absolutely perfect, and we were able to get exactly what we wanted for about $850. Aubrey was super kind and really a joy to work with, and his right arm, Amanda, made our day look amazing! If you need lighting I would strongly recommend checking these guys out.

    Firefly Event Services's reply:

    It was our pleasure to work with you and Max to come up with something that would work for your budget! Sometimes, we just meet great couples and we like them and don't mind helping out when and where we can. It also helps when we come across kind and kindred spirits! :) Winter Weddings are starting to be a popular trend in Denver! Not just the mountains anymore! All the best to you two!!! Thank you again!
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    Pam V. Sent on 01/13/2020
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    Excellent and very friendly!

    Firefly did a beautiful job with the draping and lighting at my daughter’s wedding! I was extremely pleased with the quality and they followed our wishes in every way!

    Firefly Event Services's reply:

    Thank you Pam! It was a pleasure working with you to help make Megan and Denny's wedding a little more magical around the holidays!
  • Liz
    Liz Sent on 01/29/2020
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    Amazing work

    Aubrey was an absolute pleasure to work with. He was prompt, worked within our budget and vision, and offered his own suggestions that really pulled everything together. I cannot recommend Firefly enough!

    Firefly Event Services's reply:

    Thank you so much Liz for the kind words! It was a pleasure working with you and Ned on your wedding reception. Wish you all the best in your new chapter together as husband and wife!
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    Marina Sent on 01/30/2020
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    Amazing service!

    Firefly Events was wonderful to work with! The beautiful white drapes & chandeliers in my reception made the ambiance just gorgeous! Thank you guys!!!

    Firefly Event Services's reply:

    Thank you Marina!! If you have some photos to share, we would love to see them!
    Wishing you and Austin all the best in your new life together as husband and wife!
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    Benjamin Sent on 02/11/2020
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    Reasonable and easy

    They worked around my venues time schedule, and got everything put up and taken down without us even knowing they were there
  • Katie
    Katie S. Sent on 06/03/2019
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    Flawless Work

    Aubrey is simply amazing! His work is flawless and helped create the exact atmosphere we were looking for. He was professional and super responsive with all our requests. Simply put, you will not find a better vendor.

    Firefly Event Services's reply:

    Thank you so much Katie!! It was a pleasure working with you and Ryan and I'm thrilled that you were both happy with service for your May 10th wedding! Thanks again for trusting and choosing Firefly Event Services to help bring your vision to life.
    Can't wait to see photos!! Best always, Aubrey
  • Kristina
    Kristina B. Sent on 01/26/2020
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    Amazing wedding experience!

    Aubrey was super accommodating and helped make sure our wedding day was perfect. He came to our venue walk through and asked lots of questions to get a sense of our style. My husband and I are very laid back and indecisive, but Aubrey was great at asking for examples and showing various weddings he had done before. He was always very responsive and helped provide very helpful feedback during the planning process. He made sure our venue looked spectacular on the day of the wedding. We couldn't have asked for a better person to work with!

    Firefly Event Services's reply:

    Hi Kristina! It was a pleasure working with you and Matt on your wedding at The Curtis Ballroom! Thank you so much for the kind words and review for Firefly! Best always, Aubrey
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