Farnan Jewelers Reviews

Reviews

• Featured

  Heather Sent on 11/14/2017
  5 out of 5 rating

  5.0
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    5.0

  Jeremy and Claire at Farnan Jewelers are by far the most talented, knowledgeable, and personable jewelers I have ever met! After being highly recommended by my sister I have never looked elsewhere and I send all my friends to them also. All of my favorite pieces are from them (or have been worked on by them) and Jeremy is in the process of making my dream engagement ring a reality within our budget! I cannot say enough good things about this vendor and definitely recommend everyone stop in and check it out!!

  Jeremy and Claire at Farnan Jewelers are by far the most talented, knowledgeable, and personable jewelers I have ever met! After being highly recommended by my sister I have never looked elsewhere and I send all my friends to them also. All of my favorite pieces are from them (or have been worked on by them) and Jeremy is in the process of making my dream engagement ring a reality within our budget! I cannot say enough good things about this vendor and definitely recommend everyone stop in and check it out!!
• Helena Sent on 03/17/2017
  5 out of 5 rating

  5.0
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  I had the best experience at Farnan Jewelers. Not only was the store beautiful but the staff friendly and experienced. I did not feel pressured to buy anything. Jeremy was invaluable in helping me design a stunning diamond necklace and fix pieces from special antique jewelry that I inherited. Everything was comopleted for reasonable prices. Now I can wear memorable pieces everyday or on special occasions. I wouldn't go anywhere else to purchase or have jewelry transformed!

  I had the best experience at Farnan Jewelers. Not only was the store beautiful but the staff friendly and experienced. I did not feel pressured to buy anything. Jeremy was invaluable in helping me design a stunning diamond necklace and fix pieces from special antique jewelry that I inherited. Everything was comopleted for reasonable prices. Now I can wear memorable pieces everyday or on special occasions. I wouldn't go anywhere else to purchase or have jewelry transformed!
• Chase Sent on 04/30/2018
  5 out of 5 rating

  5.0
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  Went to pick out an engagement ring but ended up going back for the wedding bands! Jeremy is the owner and is very nice. When you are there, he gives you his full attention. He is also very clearly an experienced jeweler and has great recommendations.

  Went to pick out an engagement ring but ended up going back for the wedding bands! Jeremy is the owner and is very nice. When you are there, he gives you his full attention. He is also very clearly an experienced jeweler and has great recommendations.
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• Katie Sent on 11/12/2017
  5 out of 5 rating

  5.0
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  We got my husband's wedding band here. They're extremely friendly and have a nice selection. We love that it's a local place, and I've gone back to get my engagement ring cleaned, which they do free of service (and with a smile on their face).

  We got my husband's wedding band here. They're extremely friendly and have a nice selection. We love that it's a local place, and I've gone back to get my engagement ring cleaned, which they do free of service (and with a smile on their face).
• Daphne Sent on 03/17/2017
  5 out of 5 rating

  5.0
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  This jeweler was recommended to me by a friend. Jeremy is a creative artist who was able to take my mother's old diamond and place it in a beautiful ring that he custom made. He was willing to work with me on price and did not make me feel uncomfortable about trying to reduce costs.

  This jeweler was recommended to me by a friend. Jeremy is a creative artist who was able to take my mother's old diamond and place it in a beautiful ring that he custom made. He was willing to work with me on price and did not make me feel uncomfortable about trying to reduce costs.
• Zach Sent on 04/02/2017
  5 out of 5 rating

  5.0
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  We purchased our wedding bands at Farnan Jewelers and our experience was great. Living on the West coast and getting married in Philadelphia was logistically challenging, but Jeremy and Claire were flexible and made the experience seamless. Thank you!

  We purchased our wedding bands at Farnan Jewelers and our experience was great. Living on the West coast and getting married in Philadelphia was logistically challenging, but Jeremy and Claire were flexible and made the experience seamless. Thank you!
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  User1508626 Sent on 01/15/2014
  5 out of 5 rating

  5.0
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  Jeremy and Claire rescued us from a horrible experience with our previous jeweler. They made everything right, along with a custom wedding band,and at a fair price. I have heard many, many great things about Farnan Jewelers, which is why I begged them to help us....which they did. We understand that there are many options out there, but not many that have two caring, knowledgeable professionals , on staff, that grew up in the business....THANKS AGAIN!!!! WE WILL BE BACK......

  Jeremy and Claire rescued us from a horrible experience with our previous jeweler. They made everything right, along with a custom wedding band,and at a fair price. I have heard many, many great things about Farnan Jewelers, which is why I begged them to help us....which they did. We understand that there are many options out there, but not many that have two caring, knowledgeable professionals , on staff, that grew up in the business....THANKS AGAIN!!!! WE WILL BE BACK......
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  User1482223 Sent on 12/24/2013
  1.9 out of 5 rating

  1.9
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    2.5 out of 5 rating
    2.5
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    0.5
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    3.5 out of 5 rating
    3.5

  Overall a very disappointing experience with Farnan Jewelers. The customer service was OK, however trust and loyalty were not there. There are many other options in the area that I would recommend over Farnan.

  Overall a very disappointing experience with Farnan Jewelers. The customer service was OK, however trust and loyalty were not there. There are many other options in the area that I would recommend over Farnan.

  Farnan Jewelers's reply:

  We am sorry to hear that your visit to Farnan Jewelers was disappointing. Thank you for giving us the opportunity to serve you. We continually strive to give fine quality customer service. Our legacy of 99 years of trustworthy and loyal services should be reflected in every customer's experience. We'd like to know from you how we could have improved your experience. Please give us a call, email us, or send us a note with your constructive assessment of possible forms of improvement.
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  User2373751 Sent on 10/18/2015
  1 out of 5 rating

  1.0
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  I wish I had seen the previous post before I brought my jewelry to Farnan. Trust and loyalty are DEFINITELY an issue. I had a terrible experience and they will not see my business again.

  I wish I had seen the previous post before I brought my jewelry to Farnan. Trust and loyalty are DEFINITELY an issue. I had a terrible experience and they will not see my business again.