Faces by Fiona Reviews
Reviews
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4.8 out of 5 rating
4.8
Excellent
27 reviews
Recommended by 95% of couples
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Quality of service 4.8 out of 5 rating4.8
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Average response time 4.8 out of 5 rating4.8
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Professionalism 4.7 out of 5 rating4.7
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Value 4.7 out of 5 rating4.7
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Flexibility 4.7 out of 5 rating4.7
+39
User photos
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Featured
Sara Sent on 12/27/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing artist
Fiona was incredible! She did my hair and make up for my wedding and I couldn’t be happier. She was professional, on time, and gave great suggestions to enhance my inspo look. I highly recommend her -
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Aundra Sent on 05/25/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fiona does amazing things with eyes!!!
The photos just don’t do it justice! The makeup was amazing!! She really does do amazing things with eyes, the colors were perfectly blended, she really brought my eyes out, just beautiful!! The makeup lasted all day and night! I felt beautiful and received numerous compliments!! I highly recommend Fiona!! -
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Jaclynn Sent on 12/05/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fiona is great!!
She did a session before our hair/makeup trial to make sure she knew my likes and gave recommendations/advice when needed. She gave me what I asked for as far as hair and makeup went and was very sweet and professional during all of our discussions. She is very responsive as well. -
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Nikki Sent on 10/25/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful bridal makeup
From start to finish everything was perfect. I loved my trial run, I asked to change it up on my wedding day and she was more then accommodating. She let me customize my entire look, my makeup was so gorgeous, I literally was getting compliments all wedding lomg. My face was done by 2 pm and lasted till 2 am ! Even with sweating at the reception, all the pictures looked flawless. My maid of honors makeup was so good too!!!! Def. Hire her!!!!-
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+2 photos
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Margurette Sent on 10/17/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Stunning Work!
Fiona was so fantastic and truly made the day with an epic makeup look. Thank you so much, Fiona!! -
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Catherine Sent on 07/23/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Worth every penny!
Artist was very professional and sweet. Great outcome and very happy I selected this company for our important event. -
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Tanner Sent on 06/12/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
100/10 Please Use Her
The quality and care was fantastic! She was prompt and on time; asked TONS of question and showed me the work throughout the process to ensure that I loved it. She even stayed a tad late to pin my curls so they wouldn’t fall since I wasn’t talking pictures for two to three hours. The picture I posted was literally with no filter and just natural lighting by a window. -
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Lakrecia Sent on 12/15/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding 7/25/2020
Fiona did an amazing job on my wedding day. Not only did she do my make up for the wedding she Also my make up for my bridal pictures. I gave her a look that I wanted she went above and beyond to make sure I had that look tailored for me. I highly recommend her to do your next make-up session. -
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Tamela Sent on 12/10/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely Loved The Experience!
I absolutely loved my experience with Fiona! She is my new go to makeup artist for everything. The first time, she did my makeup for my birthday dinner and then I booked her for my wedding. She and her team were phenomenal, completed myself, my mom, and my 6 bridesmaids. Very professional and flexible with me, I was running behind schedule and she still took her time, remembered what I liked from our bridal mock-up session, I loved how she stopped mid point and let me take a look along the way, and my sisters absolutely loved KeKe and Mercedes. I highly recommend, money very well spent. -
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Jessica Sent on 11/30/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic!
Staff was friendly, very communicative, and fun to be around. Skilled and able to do excellent work with multiple members of the Bridal party with varying skin tones, complexions, and hair types/styles. Thank you for helping on our Big Day!
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Syreeta Sent on 03/31/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful Hair and Makeup!
I would highly recommend Fiona. Her and her assistant were extremely professional and flexible to last minute changes. I was so happy with hair and makeup. It was perfect! All the bridesmaids loved their hair & makeup too. -
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Priya Sent on 03/31/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic!
Fiona did a wonderful job. Thanks for making me feel beautiful for my micro-wedding!-
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+2 photos
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Shacarol Sent on 01/14/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fiona is a must have!!!
She was incredible! The whole family is still talking about how sweet she was and how well she did!!! Thank you for the bottom of our hearts. She was compliant with COVID regulations, the upmost professional and SLAYED the brides! -
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Jill Sent on 01/14/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic!
Fiona was professional, on time and created just what I was looking for to get a natural look. I would absolutely recommend Fiona! -
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Karla Sent on 01/14/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Loved my hair!!😍
Thank you so much!! I absolutely LOVED my hair!! It was exactly how I imagined it! Make up was also stunning thank you! 🙏🏻❤️ -
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Ashley Sent on 01/13/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding day makeup
“She was prompt and did a wonderful job! Very professional and so nice to work with! I had a great experience!” -
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Marisa Sent on 12/03/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fiona is the Best
I booked Fiona to do my hair and makeup for my wedding, and she did an incredible job! She arrived to our appointment early and really made me feel comfortable throughout the entire process. She answered my calls and texts promptly and was very professional throughout. Thank you so much, Fiona!! -
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Marisa Sent on 12/01/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Good Deal!
It was a pleasure working with Fiona. She’s mindful of your preference and suggests options to fit your preference. She’s punctual, reasonable and neat with the hair and make up services. She is also very responsive to queries that you may have, making it easy to coordinate and work with her. Highly recommended. Family and friends complimented the final product too!-
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+4 photos
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Lana Sent on 11/30/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely wonderful, professional, and flexible
Fiona was wonderful! She’s thorough, efficient, and friendly. My makeup was perfect! -
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Estefania Sent on 11/29/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Love it!!!!!
Love my makeup!! Very recommended! -
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Danielle Sent on 11/29/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfection
"She was professional at all times. She made me feel comfortable in getting my make over and walked me through everything she was doing. She transformed me and made my day special."-
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+2 photos
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Kim J. Sent on 11/29/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing experience .. True talent!!
She is absolutely amazing with the work that she does .. definitely made my look all come together for my wedding an of my bridal party can’t wait to work with her again in future!!!-
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+2 photos
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Amanda Sent on 11/29/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Faces by Fiona
Fiona was bery professional. She was a lovely person who did an amazing job on my hair and makeup. She helped make my special day magical. -
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Nathalie Sent on 11/29/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic!
Fiona was wonderful! She made the whole process a breeze. She is extremely knowledgeable about her profession. She used her craft to make me look gorgeous for my wedding day. -
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Lyana Sent on 11/30/20204.8 out of 5 rating4.8
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Pretty makeup!
“She knows her business and make a very good job, the makeup is very pretty. It needs retouches through the night but she end my makeup by 10 am!” -
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Jennifer Sent on 11/06/20232.6 out of 5 rating2.6
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Quality of service 4 out of 5 rating4.0
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Average response time 3 out of 5 rating3.0
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Professionalism 2 out of 5 rating2.0
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Value 2 out of 5 rating2.0
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Flexibility 2 out of 5 rating2.0
Not Recommending
Not recommending this company for hair and makeup due to their unprofessionalism!
I am giving them a 3 out of 5 stars. If I knew what I was in for with them, I would never have booked with them. I was not impressed with the customer service that was given. So much stress created when it came to this company. We had a contract/agreement on the cost for doing hair for 3 people and hair and makeup for 1 person. Our date for service was 11/4/23. On 10/16/23 I got a text from their associate about a change in availability and would need to add a second artist and that this would cost me more money as I would have to pay for a second artist to travel to the venue. I was very upset with this and was going to cancel one of the services due to this and informed them of this then. I got another call later in the day that the owner was going to cover the extra cost for an artist to come out. I thanked them for that and thought that was nice. October 24th I get another text that they are sending over appt. confirm email. Perfect! I thought things were good. Nope, things go down hill. The day before the wedding, I am told that one artist can't make it now and that they would have to move up the time and do our appt from 12-430pm, instead of 130-430pm. Ok I said and thought that was over. Their associate, who is hard to understand, calls me back again and says that she can't do mine service which is hair and makeup. Keeping in mind, this is the day before the wedding. I was upset. She begins to laugh and says that she called the wrong number, and thinks that upsetting me was fine. Just thinks this is funny. Very inappropriate. Tells me that all 4 of us are still booked and confirmed for 11/4 at 12pm. 11/4 arrives - wedding day and it is 1215pm and no artist and no call. So I call the company and was told that no our appointment was for 130-430pm. I said no, it is 12-430pm as this was a change and I did get a new email confirmation. She said she would call the makeup artist and will call me back. Few mins later, I get a call that the artist will be there at 1pm and that the associate never told the artist to come at 12pm. Ok great I said and waited for the artist. 103pm the artist arrives and was kind of friendly. I show her to the room to set up. She does my hair and makeup, which I would say was good. Makeup great, hair was good. Then she does the little girls hair, this was beautiful. Lastly was the bride and unfortunately the bride had a few things to do prior too coming into the room, but we booked the artist till 430pm. I kept the artist up to date on the status of the bride. What was upsetting and appalling is the artist, Jazmin called the company to complain about having to wait for the bride and then this company calls me to complain to me and hangs up on me. The bride arrives and it only took Jazmin less than 30 mins to do the brides hair because it was a simple style. Jazmin was done at 423pm and we had her booked till 430pm. She does not once offered to do a quick touch up as all of our hair was all falling. She just packs up and leaves. I found her actions to be unprofessional and the way this company created so much stress was unprofessional. I would think twice before using this company. -
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Raissa Sent on 10/17/20231 out of 5 rating1.0-
Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Very unprofessional
She canceled my session almost 2 weeks before my wedding without any notice just because they refused to put me in contact with the person that was supposed to do my makeup/hair for my wedding, so I wrote a review about it on Google and Fiona canceled my session because of that review and her agent(Dorcas) said that they are not refunding my money. Fiona never reached out to try to solve the issue, she ignored all my emails because she had collected the money. But thank God I filled a claim with my bank and I received my money. Not professional at all, acted based on her emotions. -
Quality of service
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