Premier Linen Co. Reviews
Reviews
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4.9 out of 5 rating
4.9
Excellent
32 reviews
Recommended by 99% of couples
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4.9 out of 5 rating4.9
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Value 5 out of 5 rating5.0
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Flexibility 4.9 out of 5 rating4.9
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Tara Sent on 05/16/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect Experience!
Very responsive and professional. Reasonable pricing. Easy pick up and return process! No complaints! -
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Mary Sent on 07/29/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Experience
We are so glad we chose Premier Linen Co. to provide linens for our wedding day! The service is incredible and the linens are beautiful. We selected the white Boho Cheesecloth table runner for our sweetheart table & light blue napkins. They provide delivery & pick-up, so that was one less thing we had to worry about. -
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Erin Sent on 11/04/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Exactly what we needed!
Premier Linen made our entire linen rental process so easy! They had exactly what we needed and has a convenient process for pickup and drop off. Highly recommended for any linen rental needs! -
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Michaela Sent on 10/26/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great idea and affordable!
I was hesitant to rent linens in fear of damage to table cloths during a meal, but this company is very reasonable with their linen destruction policies. I was impressed with the price considering I ordered a considerable amount of table cloths for $300. I would certainly recommend this company! -
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Emily Sent on 11/30/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Thank you Bev!
I cannot recommend Premier Linen Company enough! From the very beginning Bev made the planning process super easy! I met her at the store and told her about my vision and colors. She showed me a variety of linen options that fit my vision and the prices were very reasonable. Bev is very quick to respond and knowledgable. The linens arrived to our venue the day before our wedding and they looked even better than I could have imagined. They picked up the linens afterward so I didnt have to worry! Thank you Bev for helping make our dream wedding a reality! -
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Kacie Sent on 10/04/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We got our linens from Express Laundry & Linens through our venue, Brick Gables. We decided to go with ivory linens for all of the tables and navy napkins, with a navy tablecloth for the DJ table. Everything looked fantastic! We were very impressed. Their prices were very reasonable as well. Would definitely recommend! -
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Katie Sent on 09/14/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Bev was so nice to work with for choosing the linens for our wedding! After just a few minutes of talking to us, she was able to show us options for different colors and textures that worked with our wedding theme and budget perfectly! After seeing the final results come together on the day of, we were so happy with the way everything looked! I would definitely recommend Express Linens to anyone, their prices are great, they’re wonderful to work with, and they have a huge selection of fabrics to choose from! -
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Susan Sent on 01/10/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This place rocks! Incredible service. They respond to you immediately with a human! That's great business! Very helpful, beyond fair prices and down right enjoyable to work with. Get ALL your linen rentals here. I had a tremendously wonderful experience when renting for my daughter's wedding in December 2016. -
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Annie Sent on 11/23/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Express linens was wonderful to work with for my wedding! Bev was extremely helpful for my mom and I to see all the linens and play around with different colors and materials. The quality of linens was excellent! They really appreciated that we were on a limited budget and worked with us to try and find a solution that would be in our price range and still look beautiful. I would absolutely use them again in the future! -
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Julianne Sent on 11/19/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I was a little nervous about choosing my linens because I wasn't able to view the options in person. I live a few hours from my wedding venue and most of my vendors. However, not only was Bev from Express Linens very responsive to my emails, she guided me through the options and made really helpful suggestions during our phone call. She answered all of my questions and emailed me photos of tablecloths and napkins so I could get a sense of how they looked together. She helped me find exactly the type of linens I was looking for AND we stayed within my budget!
The whole process ended up being straightforward and actually a lot of fun, due in no small part to Bev's excellent customer service. She was cheerful, friendly, and so very helpful! I really enjoyed working with Express Linens and would definitely recommend them to any bride who is looking for selection, quality, and value. Thanks for making my tables look beautiful! -
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Teresa Sent on 11/17/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Express Linens is a great company to work with. They met with us several times until we were sure we had exactly what we wanted. Highly recommend this company. -
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Bryana Sent on 11/16/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Bev was so accomodating and very helpful! I had to plan the wedding from across the country and she made the whole process so easy. I did not worry about a thing and all the linens showed up on time and looked beautiful! -
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Bryana Sent on 11/16/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Bev was so accomodating and very helpful! I had to plan the wedding from across the country and she made the whole process so easy. I did not worry about a thing and all the linens showed up on time and looked beautiful! -
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User1682324 Sent on 05/25/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I am so happy to have found Express Laundry and Bev! In looking for linens for our wedding, I was initially having a difficult time finding linens that matched our color palette. When I reached out to Bev, she was wonderful from first contact and sent me several options/quotes for linens because she liked our colors so much!
We met in person to finalize fabrics/colors for the different tables, and Bev had a ton of great suggestions based on our colors and table decorations. We left feeling really excited about our choices thanks to Bev's help.
On the day of our wedding, the linens really helped to make everything brighter and pull together the room, which was wonderful. The colors were vibrant and many guests complemented us on how lovely the tables looked. Bev is a wonderful woman to work with and her passion is evident - I would recommend her to anyone looking for linens! -
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User1564295 Sent on 03/22/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Express was a great find for us living in the E-town, Mount Joy area. Not only were they a better value than another large rental co., their location made pick up and drop off much easier. (and historic Marietta is always lovely to visit!) With two daughters married within 2 months of each other we needed all the help we could get!!!! All the linens ordered were in perfect condition, and numbers and sizes were correct. Bev even helped us with a very last minute change! The timely, personal attention we received as we worked with Express made us feel that we were not just a number. -
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Lynn Sent on 01/15/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
For my wedding, my husband and I used Bev's services for centerpiece accents, napkins, and various other colored accents. Our colors were very specific shades of gray, orange, and blue, and Bev worked with me to find the exact pieces I was looking for. I went in there with a vision, and she showed me a ton of different ways to make it happen. In the end, I was very pleased with the way everything looked!
While we were planning, Bev was so responsive. She responded to my emails in a very timely manner and she was always so patient with me. Not to mention, her prices were very reasonable, and I would recommend Bev to any bride! -
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User1491828 Sent on 01/02/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Express was fabulous to work with! -
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Challise Sent on 12/30/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We were planning from out of town and Bev with Express Laundry and Linens was extremely helpful. I had a difficult time picking linen colors from online swatches and she was nice enough to send me pictures that were more clear and made my decision easier. Also, I decided to call and ask for suggestions as the exact color I was looking for wasn't online and turns out that she recently got new colors in..one of which was exactly what I was looking for! So, it never hurts to call! Bev was friendly, flexible, helpful, and professional, I'd recommend her to anyone! -
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Janet Sent on 12/30/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The owner, Bev, was very helpful, skilled and a delight with which to work.
I felt we received good value for the cost.
Jan Hawthorne
Elizabethtown, PA -
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Mk Sent on 12/26/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Express Laundry and Linens provided exactly what my daughter envisioned for her wedding. Everyone was easy to work with and very professional. -
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User1482768 Sent on 12/25/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great linen and great customer service. A pleasure to work with!! -
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User1478108 Sent on 12/20/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Bev Kreider at Express Laundry and Linens worked personally with us to help us find what we needed for the best price. They were very flexible and easy to work with even though we were borrowing the bulk of our table cloths from a friend. When we found out the day before our wedding that we miscalculated and didn't have enough napkins, they arranged to rent us more napkins with no late fee. There is also a generous grace period for finding and returning all the linens in all the craziness of wedding clean-up. We very much appreciated Express Laundry and Linen's flexibility, value, and customer service, and highly recommend them for linen rentals! -
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Brooke Sent on 12/19/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I walked into Express Laundry & Linens without an appointment, and even though Bev (the owner) had an appointment in a few minutes, she stopped what she was doing and took the time to sit down with my now-husband and I to discuss our wedding needs and wants.
The quality of the linens provided was excellent and helped to achieve the aesthetic we were looking for. Express Laundry also allowed me to order and pay through my caterer, which was very convenient. I would highly recommend using them for your next event, wedding or otherwise! -
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User1476859 Sent on 12/19/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Express Laundry & Linens provided the tablecloths and napkins for our wedding. They were great people to work with and helped us create our vision for our wedding day. The linens were affordable and ready on time. I would highly recommend using them again. -
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Leann Sent on 12/18/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Bev was absolutely a joy to work with and she took the time to listen tp exactly what I wanted. -
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Laura Sent on 12/18/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Express Laundry and Linens provided a quality service for our wedding. The reception room looked wonderful. They arrived to set up in plenty of time. We found their pricing to be the best around. -
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Courtney Sent on 04/27/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Bev Kreider was kind, accommodating, and knowledgable. I felt so relaxed when meeting with her. She provided great suggestions for my table linens without the pressure that you might feel from other vendors. I would HIGHLY recommend working with Express Laundry and Linens. -
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Jennifer Sent on 04/07/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Bev is a joy to work with. She met with us to show us our options. Never once did I feel rushed or like I was inconviencing her. We ended up renting ivory linens with a navy pintuck runner which was stunningly beautiful. She had so many ideas which I totally appreciated as I never rented linens before. Thank you for everything. It was a pleasure working with you. -
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Maria Sent on 08/13/20125 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
When I was planning my summer wedding I was floored when I realized how expensive linens could be. Who knew that a polyester linen could break the bank? Thank goodness I found Bev at Express Linens. It was through the weddingwire and The Knot suggestion boards that I was able to find this affordable, professional, and incredibly helpful vendor. Bev was able to help me get lovely linens that she had in house; She also has a number of linens that she rents from outside vendors. The linens I received were absolutely perfect upon pick up. Thanks to Bev, my wedding day was gorgeous and I didn't have to stress over pricing. Whatever you do, call Bev at Express Linens before even consider another vender. I couldn't give a higher recommendation for a vendor.
Thanks Bev!
Maria Aldinger -
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Aubrey Sent on 11/16/20164.9 out of 5 rating4.9-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
Bev was an EXCELLENT resource and accommodating to our financial needs. I did not even realize how much linens would cost, so the first estimate was way outside of our budget. She helped us rerun the numbers several times until we got something that fit inside of our budget. She was a very friendly, easy to communicate with, and extremely helpful! Would 100% recommend her. -
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Jen Sent on 04/29/20134.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Express Laundry and Linens provided the table linens and napkins for my wedding reception on 10/6/2012. I was very pleased with the time taken to help my mother and I select the right colors, fabrics and sizes that would be needed- the owner sat down with us one-on-one and went through every option! I had looked at other vendor pricing and was unable to afford linens- but after meeting with Express Laundry and Linens, linens were within the budget (happy bride)!! When we picked up the linens they were ready and packaged for ease of travel. When we opened them up to set the tables there was no issues- everything was absolutely perfect. There were no wrinkles or lines from pressing (where they shouldn't be), and only 1 single napkin out of more than 300 had a single, very small, blemish! We were able to return the linens the following day with a weekend drop key, this was so convenient- we didn't have to be there during business hours! Express Laundry and Linens also gave a discount to have my dress cleaned and preserved! I am so pleased that I worked with Express Laundry and Linens for my wedding linens- It was easy, affordable and wonderful! Everyone who saw our reception hall (a church gym) was amazed at the transformation! I would highly recommend Express Laundry and Linens to anyone and everyone who needs linens for any reason- trust me- YOU WILL LOVE THEM!!! :) -
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User2994583 Sent on 03/07/20173.6 out of 5 rating3.6
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Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 3 out of 5 rating3.0
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Value 4 out of 5 rating4.0
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Flexibility 3 out of 5 rating3.0
We went to express after our other linen company never contacted us after we wanted to book. They were hesitant at first about my color scheme, most are when I said I wanted almost all black! But they were glad to accommodate and came up with a beautiful concept. The wedding day arrived and I was given a sneak peak of the Cork Factory ballroom before the reception. It looked stunning. I noticed that three tables had gray napkins vs the eggplant/plum we had ordered. I was told they hadn't delivered enough napkins, they weren't told we had 108 people instead of the approx. 90 they delivered. They delivered gray napkins last minute so we would at least have them for the tables that didn't have the eggplant/plum. I emailed the company the day following the wedding with a screen shot of when I emailed our count change. We needed more table cloths and more napkins as our count was more than expected. The response I got back felt like I was to blame. They said they overlooked changing my final order and I didn't catch it before I approved it so they didn't have the correct count. It felt like I was being blamed because they hadn't changed it on my order. The table cloth count and table size was changed, but my napkins weren't. What was correct was beautiful, it's just disappointing that it didn't all match and I was to blame for my order not being changed when I emailed a month and a half prior to give plenty of notice. -
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