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Exotic Flower Designs Reviews

Exotic Flower Designs

Exotic Flower Designs

Carolina, PR
4.4 out of 5 rating, 19 Reviews
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Reviews

4.4 out of 5 rating
4.4 out of 5 rating
19 Reviews
88% recommend it
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  • Erica
    Erica A. Sent on 04/23/2020
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    Absolutely the very best

    I really dont know where to start this review as it is my most favorite review of my entire wedding to write. Janet and her team were absolutely 100% amazing. She is a kind, generous, warm person who is also an amazing flower designer and event planner. She took the inspiration photos and flowers I wanted and made my wedding exactly as I wanted it. She also coordinated well with my other staff and spent countless consultations on the phone with me giving her expert opinions and told me where to splurge vs. save which was so important to us and something neither of us knew. She did everything absolutely to the best of the best. I cannot recomend her more. I wish Wedding Wire had 100 stars as that is what she deserves. I would hire her immediately! She and her husband are so very much in love and love is what she delivers. Thank you, thank you, thank you!!
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    Darieli Sent on 06/30/2019
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    Professional, Responsible and Highly Recommended!!

    It was an absolute pleasure to have Exotic flower designs – Janet Montañez as our decorator, florist and coordinator. Janet did such an amazing job that all of our guests are still raving about the wedding. Planning a destination wedding in Puerto Rico from New York is not an easy task but having such a warm-loving person on your side like Janet made this a walk in the park. Janet is an experienced decorator, excellent communicator, and responsible individual. In fact, she went above and beyond on our wedding day to add a few surprise decorations to make our table look spectacular. After working with Janet and her husband on our wedding day we now look at them as a friends and an extension of our new family. Overall, I would highly recommend Janet’s services for any type of event planning/ decorating you may have in mind.
  • Lizbeth
    Lizbeth Sent on 05/13/2019
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    Amazing !!!!

    Janet was the most amazing person to work with. She exceeded my expectations. I was so happy and pleased with the way my wedding turned out. I would recommend her to every bride. She was attentive and responsive, she made my wedding a dream! I'm so happy to have found her for flowers and wedding planning. She was absolutely amazing !!
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  • C
    Carmen L. Sent on 08/20/2018
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    We just had our wedding August 16, 2018 and I could not wait to get back and give Exotic flowers a review. Janet was AMAZING from day one. I contacted Janet one year prior to the wedding. She is very helpful and from the beginning she gave me a good vibe. she is such a good person, very responsive and attentive to detail. A month prior to the wedding I started to stress a little a she would calm me down. She would always say "its my job to stress" :) The day of the wedding she made sure that I was ok. From eating breakfast to the making sure the Ceremony, Cocktail hour and Reception was PERFECT. It was like a dream come true. I was so sad because it was raining outside and our ceremony was outdoors and she moved it indoors and made it look and feel amazing. Needless to say I would recommend Janet and her team at Exotic Flowers. You will not regret it. I feel like I have a new friend in Puerto Rico. Thank you for all your help Janet "You Rock"
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    Lily Sent on 06/23/2018
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    I don't understand why reviews don't have MILLIONS of stars because that is what Exotic Flores Designs deserve. Janet is the BEST, and if you are having a wedding, YOU NEED to contract her. She is the brain, master, and genius of her company, and with the help of her husband Rafa, they make dreams come through. They are extremely professional, knowledgeable and accomodating. In our cause she went above and beyond all our expectations, and simply read my daughter's heart!. She is so intuitive that, with a simply explanation of what the bride had in mind, she was able to present exactly what she wanted and MORE. The decorations were exquisite and made the room look like a Disney fairytale. Quick on her feet, she is able to react to any last minute requests, or inconvenience. Her attention to details is uncanny and she makes sure that everything is more than perfect. Actually at time, I had to tell her that it was fine, because she kept working on the details until exhaustion. Every flower, every favors set up, every table setting, the ceremony and the overall decoration was just MAGNIFICENT!! If are looking for entertainment for your event, LOOK NO FURTHER! Contact them NOW and leave the rest to this master of designs. Janet and Rafa, I can never thank you enough for making my baby's wedding such an spectacular event. You exceeded all my expectations. You went above an beyond to make sure it was MAGICAL, and magical it was. You will forever be part of our memories for such special event. The wedding wouldn't have been the same without you. GRACIAS de parte de la Familia Quiñones and the new Florea Family!!
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    Nicole Sent on 08/22/2017
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    Janet is really good at decorating!! I wanted a great gatsby inspired wedding (no traditional one) and she made it happens. Everything was elegant and romantic. Better than expected. She also provided a candybar that was really cute. She is very responsive, and she wants to make your dream wedding a reality. She is emotional and passionate. Recommended.
  • Jawauna
    Jawauna Sent on 08/03/2017
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    Janet, provided us with excellent customer service, continued communication, day to day details, and much more. Janet went above and beyond to ensure our daughters wedding was her dream come true. The decorations were beautiful. The flowers were real and smelled good. The brides bouquet had diamond studs in them-beautiful. Janet assisted with hotel and catering coordinator, vendors follow up and provided with with continued side by side planning. Janet was a breath of fresh air for our destination wedding planning.

    Janet assisted with decorating the bride and grooms room with long stem roses, champagne, rose petals, freshly dipped chocolate covered strawberries and a yankee candle. Priceless service.

    We are so grateful and extremely pleased with the service, design and work we received from Janet.

    Because of Janet's relationship with La Concha, this allowed the family to relax while Janet assisted with the wedding ceremony and reception planning. We could not have had a more pleasant and outstanding experience.

    Our daughter and husband were extremely pleased on their wedding day.

    There were many compliments from our wedding guest.

    Thank you, Janet for such a phenomenal wedding day.
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    Jessica Sent on 08/07/2017
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    Janet was fantastic and the flowers were beautiful. She really helped out a lot beyond the flowers especially since ours was a destination wedding.
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    Tashunda Sent on 06/20/2017
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    Janet was intricately involved with my ceremony and helping to create the beautiful image that I had for my day! The flowers were beautiful just as I had imagined and the decor at my reception created a feeling of romance and happiness!! She doesn't stop at decorating........she was right there every step of the way assuring that nothing was missed and that as the bride I had nothing to worry about!!! I live in Chicago and never had a doubt about her work ethic and how she was going to pull it all together for me!! KUDOS to you Janet and thank you for EVERYTHING!!!
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    Steffani Sent on 10/19/2016
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    Janet is one of the most amazing people I have ever met! Not only is she an incredible wedding planner but she is so passionate and provides the ultimate experience for brides. She fought for us and helped us so much along the way and I can't imagine not having her help with the entire process. I am so happy we had her there on our big day. From the beautiful decor and florals she provided, to the timeline and wedding planning services she offered, I couldn't have asked for anything better. She is 100% there for you and your event and everything turned out better than I ever could have imagined! Thank you!!
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    Sachet Sent on 07/08/2016
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    Janet is nothing less than amazing! She is through, kind, a great communicator and she does everything in her power to fulfill your hearts desire for your day! Most of all she is sincere she feels like family! I absolutely adore her, she put me at ease with making sure my day is perfect. She loves what she does and she's great at it! I would recommend her 100 times
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    Juan Sent on 06/13/2016
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    Janet is by far the BEST THING that happen to us during the Wedding Planning process. She is so thoughtful, caring, responsive, and most importantly genuine. She was on point with every aspect of the Wedding Coordinating and Decorating for our Wedding. From Day 1 she contacted the Venue and was able to get in contact with people I had been trying to call and email for weeks. She came back with answers to all our questions and even ones we had not yet thought of. She called us more than we called her, and from what I have heard from friends about their Coordinators, that is unusual. When planning a Destination Wedding, it is crucial to have a Coordinator you can Trust and Rely on. Janet was the Glue that held our Wedding together. We sent her some photos of what we would like our Reception and Ceremony to look like, and she exceed our expectations, she truly gave us the Platinum Wedding we dreamed of. The Reception Area literally looked like photos from a magazine. The Resort/Hotel is using the photos from our Ceremony and Reception for their Website, that should let you know how Great it was. Seriously, she went beyond our expectations, in planning and decorating. She also put together a Tour of Old San Juan for our guest that was wonderful, and also put together all of our Favors, which were beautiful!! She has every connection you will need in Puerto Rico and will FIGHT for you to get the best prices, she will not settle until she gets you the BEST. She seriously FOUGHT for us. I cannot express enough, how amazing Janet is. She welcomed us into Puerto Rico, by picking us up from the Airport and even drop us off when we were leaving Puerto Rico. She truly Loves her Job and is extremely Passionate about what she does. Janet has become family, and that should explain it all...
  • Rafael
    Rafael Sent on 02/17/2016
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    Mrs. Montañez was very helpful. Her knowledge and courtesy was a pinnacle on making a decision about with whom I would want to work for my birthday. She provided endless options and catered to my needs. She understood my unique style and taste and the event turned out just as I imagined it. Pricewise, SHE DEFINITELY understands the word Budget! She makes fantasies happen without having to sacrifice anything.

    I'm looking forward to working with her again.
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    Shannamarie Sent on 02/26/2016
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    As a banking executive, the time management is something we value at most, this was why I decide to hire a Wedding Planner. I was dreaming about my wedding for many years before I actually decided to get married, having Mrs. Janet Montanez and all the professionals that are part of her business made all of those dreams and more become a marvelous reality. I didn't have to worry about anything, Mrs. Montanez manage all the details, making all the process easy and worthy of the investment, my valuable time was used at least, because she involved herself with all the vendors in ways nobody can imagine. I didn't felt any stress at all, because all I did ask was taking care of without concerns. My wedding was magical and, it was, without doubt, because of all the efforts, the knowledge, the help and the professionalism of Mrs. Montanez, she was a incredible blessing. I will be forever grateful to her for making all my dreams come true...
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    Carlos Sent on 02/26/2016
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    Casarme con la mujer que amo fue la ilusión mas grande de mi vida. Escoger a la Sra. Montañez como la coordinadora de nuestro evento fue la mejor inversión que pude hacer. La Sra. Montañez nos entrevisto y tomo las ideas de mi esposa y mías como suyas. Ella estableció a base de nuestro presupuesto todo lo que necesitábamos, desde el lugar del evento, las flores, la decoración, y todos los detalles inimaginables que pueden ser parte de una boda. Nunca me sentí perdido o que no estaba encaminado, el proceso para nuestra boda fue uno sencillo, agradable y muy organizado, disfrute mucho de su ayuda, conocimiento y experiencia. Nuestra boda fue muy hermosa, llena de detalles y momentos maravillosos, ambos estaremos eternamente agradecidos por la dedicación de la Sra. Montañez para nuestro evento, definitivamente gracias a ella lo logramos.
  • Shawna
    Shawna B. Sent on 08/25/2019
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    Kind, attentive, yet drove me nuts.

    I booked Janet as my florist, which included flowers for the wedding arch, bouquets, boutonnieres, flower petals for the aisle, and table decorations. She is very responsive, and involved throughout the entire process. This included the day of our wedding, which included calling, texting, and talking to me during the festivities. It was somewhat frustrating that she was asking so many of the same questions over and over and commenting to the groom and guests while making suggestions that were unnecessary. For example, when I was about to toss the bouquet, Janet interrupted to tell me to use a single rose instead (I did not.) We also paid an extra fee for simple frames that were to be set on the table. These had quotes on them and look better standing up, but Janet did not want them "to break" so she had them laying flat. She also called my phone several times while I was getting ready. The last call was to tell me to call her before I head down because she had to pick up the flower petals in the aisle so that "they don't die from the heat". When I called five minutes later she did not pick up. Ultimately, I was sad to see the bouquet had droopy leaves, but at that point all I could do was pray that the ceremony would go well.
    It is unfortunate that the last part I remember from my wedding, is Janet chasing after me and calling my name, because we did receive so many good compliments about the flower decor. She was also clever by utilizing the flowers from the arch to transfer them over to our table after the ceremony. The day before our wedding, Janet took the time to meet with us in person and introduce us to her husband and granddaughter who are very sweet and helped out on the wedding day.
    Janet seemed to consistently remind me of details that she thought were required, which was a good and bad thing. She did call my attention to some things I did not think of before, like calling to let me know one of the flower colors that was on the contract would not go well with the selection I had shown her, which was a good catch. Her main concern was that I did not have a wedding coordinator and reminded me of it often, which I did not want to use since we had no more than 18 guests. Overall, I am grateful that everything went according to plan and that everyone loved the decor.
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    Nancy Sent on 08/09/2017
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    I got married at Rio Mar on 7/6/17. I booked Janet for my wedding arch and table decorations. She is very responsive and visited the site prior to my arrival to preview the location. She is very involved in the entire process. I brought most of my decorations that Janet used and allowed her to keep them for her wedding planning business in the future for other events. The day of my wedding Janet volunteered to take on the task of being my "wedding coordinator" which I thought I had already contracted and paid for through the hotel. She was very attentive but somewhat intrusive during the ceremony and reception. I had a very small wedding with only 10 of us so it was a little odd when her and her husband were seated with my guests at the wedding without my acknowledgment. She did a good decorating and it looked very nice but she seemed almost disappointed when she was given a $90 tip for her work which I thought was rude. Mind you the total of the services came to $350 so I thought $90 plus a few hundred dollars in decor I allowed her to keep was pretty reasonable. What bothered me the most was my mother in law spent months and months crafting flower balls for my 2 daughters to carry and they were "lost" during the cleanup. These don't have much monetary value but I'm upset because this is something I wanted to keep for my girls and myself as a memory of our special day. I texted with Janet about this and at first she was very responsive and now she wont reply to my texts about the where abouts of my items.

    Exotic Flower Designs's reply:

    Hi Nancy,

    Hope you’re doing well! I wanted to follow up with you, I was able to find the flower balls and have those mailed over to you. I hope you know that I searched extensively for them, from the moment you noticed them missing. I sincerely appreciated your tip as well, I’m happy the wedding was so beautiful.
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    Simmeyon Sent on 06/23/2017
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    Beware, she is a HORRIBLE business owner. she doesnt honor contract verbage. I had to dispute the charges because she wouldn't refund even though the contract didn't state the amount of the retainer fee! Proceed at your own risk!

    Exotic Flower Designs's reply:

    Hi Simmeyon, thank you for your feedback. I'm sincerely surprised that you ended up writing us a poor review, when our interactions were all really positive and productive! As soon as you booked with us in May, I began making arrangements for your wedding. There aren't too many rental companies with the items you wanted, so I made sure I booked them early so you had everything perfect on your wedding. I paid for the table cloths, the wedding arch, the back-drop, the chargers, crystal vases, etc...

    When you decided to cancel your wedding in Puerto Rico, I initiated a refund to you, minus the retainer. As you know, my contract says: "Contract cancellations made before final payment will receive a refund of monies paid, less non-refundable retainer." I know this made you upset, so I did also try to get some of your retainer money back from the rentals, but that wasn't refundable due to their policies either.

    I love weddings & helping couples plan their trips to Puerto Rico, so I'm bummed to hear you're upset. Please feel free to refer to your contract and anyone that may have questions about this wedding, can always email me personally here: aexoticflowerdesigns@gmail.com
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    Jahaira Sent on 03/03/2017
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    A complete nightmare. Went two months without talking to me and was irresponsive until I voiced my concerns. I sent her many pictures of what I wanted, NOTHING she sent back looked remotely like what I asked for. She actually sent me pictures of bedazzled, dated table runners as a legitimate option! One of the flower arrangements she sent me a picture of looked like something I could get at a grocery store! Told her the wedding cake was my priority - she presented me with a piece of cake in a brown paper bag as my tasting. Took us to see a caterer - in a middle school cafeteria while the kids were there! The entire time we spent with her in the car, she showed us pictures of birthday parties and fruit salads, NEITHER thing having anything to do with our wedding. When we fired her, she was defensive and delusional. She started to claim that she had all of these things planned for us and we just didn't give her a chance, when she had never previously mentioned having anything else planned. Regardless, given the fact that she felt that it was okay for our food tasting to be in a cafeteria, I was not interested in going anywhere else with her. To make matters worse, she didn't even understand her own contract! She owed us money back, and she fought for every cent, citing wrong numbers and doing math incorrectly. PLEASE find another planner, don't make the same mistake I made!

    Exotic Flower Designs's reply:

    I’m sorry you had a bad experience. I’ve been in the business for over 25 years and this is the first negative review I have received and the first unsatisfied couple I have had. When you decided to drop in for a surprise visit in Puerto Rico, I did my best to ensure all your vendors were available and sent you an itinerary of things who we would see, so I’m surprised to hear that you felt unprepared for our tour. Plus, with the short notice you gave us, some vendors were unable to be present during your visit to fully set up, the cake and caterers. Throughout our time working together, I did show you event photos to give you an idea of vendor quality and brainstorm ideas for your wedding. I also did my best to communicate with you, however, was unable to reach you repeatedly. During the “2 months” you pointed out, I tried to call a handful of times and got no response each time.

    While we were unable to work together and move forward with your wedding, I wish you the best with your plans. If anyone has any concerns or questions regarding this review, please feel free to email me: aexoticflowerdesigns@gmail.com
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