Events Unlimited Tent and Party Rentals Reviews
Events Unlimited Tent and Party Rentals
Saugerties, NY4.6 out of 5 rating, 37 reviews
4.6
37 reviews
Reviews
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4.6 out of 5 rating
4.6
Very good
37 reviews
Recommended by 92% of couples
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Quality of service 4.6 out of 5 rating4.6
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Average response time 4.7 out of 5 rating4.7
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Professionalism 4.6 out of 5 rating4.6
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Value 4.6 out of 5 rating4.6
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Flexibility 4.6 out of 5 rating4.6
+6
User photos
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Eden Sent on 10/15/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly Recommend!
We had a great experience working with Events Unlimited! They were highly responsive and open to last minute changes. We ended up having to go with our rain plan and they made the process seamless. We recommend working with Events Unlimited for your rentals! -
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Craig Sent on 09/19/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Events Unlimited Tent & Party Rental Co were the best for our event
We hosted a 150 family reunion of the Livingston Family at Clermont State Park. The 40x80 tent was perfect. The round tables and nice chairs were perfect. We also rented glasses and linens.
Everything waa great! Thank you!! -
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Deborah Sent on 08/28/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great service
We were very happy we decided on Events Unlimited for our wedding rentals. Great pricing, fast communication and easy to communicate. -
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Fbaeb2809074D588F9C043087Ca9Bf0Cb4239D51 Sent on 08/02/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great rental company!
Event unlimited was great with communication! Victoria and the rest of the team were so helpful with putting my order together for my recent wedding in July. They were patient with all the changes that needed to happen. Great quality rentals! Everything look beautiful! Thanks, Events Unlimited! -
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Dhalia Sent on 06/15/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Consistently good
We've used Events Unlimited for many of our events in the past and they have always been consistent, responsive and very easy to work with. They are a well oiled machine and their processes are clear and easy to follow. Not the mention, the rentals always came in great condition. Would definitely recommend them and continue to work with them! -
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Lauren Sent on 11/03/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Rentals Made Easy!
I am SO glad I went with Events Unlimited for our wedding at Mount Gulian Historic Site in Beacon, NY!! To start, meeting Lisa at the showroom was beyond helpful for the planning process. We had a small budget and she was never pushy nor did she ever make us feel out of place. We were able to take our time and figure out the rentals piece by piece (we had to bring in everything to the venue - it came with nothing). We needed tents, tableware, linens, bars, etc. The prices were very fair and Lisa worked with us to make sure we had just enough and weren't paying for unnecessary duplicates. The rentals themselves were beautiful and arrived in perfect condition. I was on-site when the crew set everything up - they were quick, efficient and took care with everything. Thank you so much to Lisa for being so kind and helpful! I have already recommended Events Unlimited to so many! -
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Emily Sent on 09/14/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great rental experience!
Events Unlimited provided all of the rentals (tables, chairs, bars, dance floor, all serveware and tableware) for our June wedding. From our initial walk through with them to make our selections until the end of our wedding, working with them was seamless. All of the rentals were great and everything came together under the tent perfectly. Would highly recommend them for your wedding rental needs! -
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Kerri Sent on 08/22/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful rentals!
There really aren't enough ways to say how happy we were to work with Events Unlimited. Our main focus was the clear top tent and we can't tell you how many people have commented to us how amazing it was...we couldn't agree more. The set up and removal were seamless. We are so grateful from the bottom of our hearts for a truly unforgettable day! -
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Kayla Sent on 07/17/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Seamless experience
We had a great experience with Events Unlimited. Our caterer (Mike at Simply Gourmet) handled 99% of our coordination and communication with Events Unlimited, but we did have several conversations with them which were all pleasant! Thanks for a seamless wedding day at Nostrano Vineyards. -
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Rachel Sent on 04/15/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great team!
Events Unlimited came highly recommended by our caterer, and she did not lead us astray! The team at Event Unlimited worked tirelessly to ensure that we had what we needed for our special day. We cannot thank them enough, especially Lisa and Victoria, for helping to make our special day absolutely beautiful! -
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Emily Sent on 10/28/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Clear tent of my dreams
We rented all of our rentals for our wedding from Events Unlimited. From the tables/chairs to heaters, tent and lighting. Everything was of excellent quality. The real stand-out was the clear tent we got and the lighting. No one who attended our wedding had ever seen something more beautiful. It really was magical. Thanks for everything Events Unlimited! -
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Caitlin Sent on 08/23/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very reliable!
Events Unlimited did a great job with all of the rentals from our wedding. Their prices are reasonable and we definitely recommend them! -
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Samantha Sent on 07/03/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful tents
Our wedding reception tent from Events Unlimited was absolutely magical, so beautiful and comfortable, felt like an enchanted space. Set up was all seamless. Thank you! Highly recommend!! -
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Sarah Sent on 11/18/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Rental Company!
My husband and I used Events Unlimited for our recent wedding and were really impressed with the company! They were very responsive and patient through our many revisions and answered all of our questions with ease. We had originally rented a handful of patio heaters to heat our barn during the wedding, but when we were faced with a nor'easter, we added multiple tents and more heaters to make sure that our guests were comfortable. Events Unlimited gave us their expert advice as to which heaters were better and even sent their crew back to fix our tent before the storm. Would highly recommended! -
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Laura Sent on 06/13/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Events Unlimited was extremely professional & knowledgeable! Their selection & choices are large. We used them for renting the tent to all the little details like glassware & flatware. Our daughter's wedding was beautiful! They were so helpful & especially Heather was great. -
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Kaitlin Sent on 11/30/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Working with Events Unlimited was one of the smoothest parts of our wedding. They were responsive, had a huge inventory, and most importantly: nothing was missing on the day of our wedding! I loved the opportunity to truly choose from a huge selection of rentals, as well as they had the opportunity to order anything additional that wasn't readily in stock. -
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Julia Sent on 06/14/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I recently had my wedding at TuthillTown Distillery in Gardiner. We opted for an outdoor reception and used Events Unlimited for our rentals package (tent, floor, stage, tables, chairs etc).
They did a phenomenal job! Firstly their selection of rental furniture (bars, tables, chairs) is unbeatable and if you're doing and outside event with a tent and have it within your budget to add flooring, their wood flooring is exquisite! It was worth every single penny!
Most importantly, they are willing to work within your budget which I TRULY appreciated.
Everything in my order was delivered on time and accounted for.
They were an absolute pleasure to work with! Support local small business! -
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Carol Sent on 12/15/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our sons outside wedding planning went incredibly smooth thanks to Events Unlimited and their Top Notch Staff. Heather is a delight to work with. She's knowledgeable, thorough, patient, ever so gracious, and always greets you with a smile. She answered every question we had, and believe me, there were many! Our wedding was quite large and many of our guests were so impressed by the enormous size and also commented on the cleanliness and condition of the tent. The tent crew was amazing! They worked hard, efficiently and effectively. Additionally, they, too, were very pleasant. Heather and the entire staff were very attentive to our needs to fulfill every desire and request. We definitely highly recommend Events Unlimited. -
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Alec Sent on 06/26/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My wife and I used Events Unlimited for our recent wedding and were really impressed with the company! Heather, the representative who put together our order, was friendly, very responsive and patient through multiple revisions of the order. The rental drop-off and pick-up were timely and the folks working for the company were very friendly and professional. We found their prices to be reasonable and the selection to be very wide. Recommended! -
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Eva Sent on 06/29/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We could not have been happier with the services and rentals - everything from tent to forks - provided by Events Unlimited for our outdoor wedding at Montgomery Place. Our plans changed, we switched caterer, and had constantly new ideas, but nothing was ever a problem for Heather and Sabine who helped us and guided us through the process of throwing a wedding in a park. The tent was beautiful, the china looked new and all table linnens were crisp and spotless. When our guests arrived, the venue looked lika a movie set. -
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Suzanne Sent on 06/04/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We rented everything for our May 16th, 2015 backyard wedding from Events Unlimited (tent, chairs, china, stemware, linens, dance floor, flatware, 2 ovens, platters, etc) and everything was beautiful!!! The quality of everything we rented was just as described and was gorgeous, and truly made our event unique and intimate!!! So many guest complimented how gorgeous and clean the tent was, and how gorgeous the vintage china and gold flatware etc were! Marty, Simone, Alex, and the rest of their team were a pleasure to work with and we would definitely work with them in the future/recommend them to anyone looking to create an amazing event space!!! -
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Jessica Sent on 11/19/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We rented our drink and dinnerware as well as tables and chairs from Events Unlimited for our wedding in Woodstock. We mainly worked with Simone, who was so incredibly helpful and attentive that we honestly wished we had her as a wedding planner as well. The rentals arrived on time and in great condition, and the prices were great. We had a wonderful experience with them and would recommend them. The only thing we did have an issue with was that they do not accept credit/debit/paypal, which did cause us some problems as we had to mail multiple checks to them-not the most convenient form of payment. -
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Fiona Sent on 08/20/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Events Unlimited has beautiful options and a wonderful showroom where you can see all the items for rent in a staging environment. Simone was very helpful when we needed to make quite a few last minute changes and rent a tent due to forecasted rain. She also helped to mock up the layout of our wedding which was great when we were trying to figure out how to fix the maximum number of people into a small reception room. Highly recommended. -
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Nicole Sent on 07/14/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We used Events Unlimited for our June 28th wedding and they were so awesome to work with. Simone was able to get gold flatware for me which was all I really wanted for the wedding. It was great to work with someone so willing to go out of her way to accommodate. We had a small misunderstanding the day of and when I called they sent someone right out to fix the situation and it was no drama or trouble at all. Thanks Simone and Marty for everything! -
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Stephanie Sent on 08/15/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I couldn't be more pleased to recommend Events Unlimited to all the brides- and grooms-to-be who are in search of a rentals vendor. First, the basics: Marty and his team are professional, fair, and a pleasure to work with. They provide a fantastic value for their fee.
Now, for the specifics of our event. To put it plainly, we'd have been up a creek were it not for EU's thoroughness and attention to detail. We had an incredibly intricate wedding with tons of moving parts. We elected to marry at a beautiful horse farm, which--while lovely--was more or less a big empty space. This meant we had to bring in everything from the ceremony and reception chairs to the forks, knives, bread baskets, salt and pepper shakers, cooks' tent, convection ovens, and everything else our caterer needed to provide a meal for our guests that day. Our rentals order was literally pages and pages long, and Events Unlimited executed it flawlessly. I exaggerate not when I tell you we had 32 revisions to our order, and they entertained our changes each time without complaint. So thank you, Events Unlimited, we could never have done it without you! -
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User1222100 Sent on 06/30/20134.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
Events Unlimited is a great place to rent from. For our wedding we rented chairs, tables, a tent, utensals, etc. They were very helpful and responded to emails quickly. The day of our wedding it was 90 degrees, Events was able to get us two large scale fans to use the day before. I would rent from them again. -
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Kim Sent on 09/26/20174.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
Our Wedding was at a private home in Vermont and we needed everything and they had it. Not only that but they delivered everything on time and removed on time without a single problem.
Marty came to Vermont on a site visit and returned on setup to make sure everything was perfect. @ very large tents and everything you could think of for a wedding of 180 people with a sit down dinner.
They did a wonderful job and it was
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Offira Sent on 05/18/20154.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
The ability to pick and choose only the items we needed the most was very helpful. It was nice to not be pressured or forced into securing unnecessary add-ons. The team used their experience to help us keep within our budget and all the equipment was in good shape and as advertised. -
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Donna Sent on 09/24/20144.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had only several weeks to plan my backyard wedding of 160 guests. I had searched locally for rental items and had lost all hope of having the beautiful affair I had envisioned. I was recommended Events Unlimited and thank goodness for Simone and Heather who brought it all together for me in literally a matter of weeks. When they said "not to worry", I didn't! From making sure I had the right tent, the right size and providing me the farm tables and linens of my dreams, all was delivered and installed to perfection. Keep in mind the installation team was also just as hospitable and easy to work with. Thank you again! -
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Sarah Sent on 10/15/20154.7 out of 5 rating4.7-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4.5 out of 5 rating4.5
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We used Events Unlimited on the recommendation of our day-of coordinator, and we were so happy with the results. We had a barn venue and so we had to bring in EVERYTHING-tables, chairs, plates, glasses, etc. Our tables looked so beautiful and we got so many compliments on how everything looked. We were able to get some more unusual items from them, such as rustic farm tables for our dessert buffet and X-back style rustic chairs (instead of the usual Chiavari style) for the reception. We also rented our table numbers from them. Would recommend them highly. -
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Ruth Sent on 09/04/20234.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 3 out of 5 rating3.0
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Flexibility 5 out of 5 rating5.0
Very responsive and flexible
Everyone at Events Unlimited was so responsive and helpful. We really enjoyed working with them! -
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Laura Sent on 08/09/20164 out of 5 rating4.0
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Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4.5 out of 5 rating4.5
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Value 3.5 out of 5 rating3.5
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Flexibility 4 out of 5 rating4.0
Events Unlimited was pretty solid. The people who set up the rentals were really kind, and the tent was absolutely stunning. The benches arrived a little dirty, so my brother-in-law had to wipe them down before the ceremony. The team was pretty responsive, but I did have to reach out regarding a final invoice and payment, and they sent over a revised tent layout a day before the wedding, which was stressful, since we had already arranged all the table settings. All in all a totally fine experience. -
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Catherine Sent on 10/09/20123.8 out of 5 rating3.8
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Quality of service 2 out of 5 rating2.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Events Unlimited provided the rentals for our wedding (tables, linens, serviceware, tents, etc.). They were very responsive and attentive throughout the process. The workers that delivered the rentals were hard working and professional. Unfortunately, we were dissapointed the day of the wedding when we realized that the tables delivered had not been cleaned and one actually had vomit on it. -
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User1305208 Sent on 07/15/20133.7 out of 5 rating3.7-
Quality of service 3 out of 5 rating3.0
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Average response time 4 out of 5 rating4.0
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Professionalism 3.5 out of 5 rating3.5
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Events Unlimited Party Rental provided our Chiavari chairs for our wedding event. The best part about them was the price, as they were pretty reasonable as compared to other chair rentals we called around to ($7 per chair, including cushions). They were able to fit us into their schedule somewhat last minute (booked the chairs only about 3 weeks prior to our event) and were able to work within the time constraints that our venue provided---delivering in the morning on Friday and picking up before non on Sunday. Overall, I was fine with my experience with them but they did have two major flaws: 1) They were supposed to deliver the chairs, unstack them, and set them up. However, they delivered the chairs and no one unstacked them (even though we paid for it..but ended up getting money back) and we had to set them up ourselves. 2) They were okay to work with, but often times would interrupt me during phone conversations and did not allow me to complete my thoughts before they chimed in. I would probably recommend them for someone looking for chair rentals for a reasonable price, but I would request to have very clear terms for rental delivery/pick-up and ideally, work with the owner directly if you can. -
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Katherine Sent on 12/21/20193 out of 5 rating3.0
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Quality of service 3 out of 5 rating3.0
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Average response time 3 out of 5 rating3.0
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Professionalism 3 out of 5 rating3.0
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Value 3 out of 5 rating3.0
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Flexibility 3 out of 5 rating3.0
Fine local vendor
We took a day off work to walk through their showroom, selected everything with the salesperson, and a few weeks later many things we were sold were “no longer available.” Lots of back and forth with the quote and contract that made me wish I could afford a wedding planner to deal with it. Day of, four cocktail tables were delivered without tablecloths, which were never on our original order, so our fault I guess, but what was the point of a salesperson when left totally on our own to figure out every little thing and we were definitely shown the tables with tablecloths when selecting them. In the end they were hand delivered (as guests were already arriving) and we had to write a check for them. Yes they still charged us the additional hundred something dollars for four table cloths. This seemed very petty in the moment and definitely added unnecessary stress to our dyi event. -
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Julie Sent on 06/01/20181.8 out of 5 rating1.8
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Quality of service 0.5 out of 5 rating0.5
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Average response time 3 out of 5 rating3.0
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Professionalism 1.5 out of 5 rating1.5
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Value 3.5 out of 5 rating3.5
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Flexibility 0.5 out of 5 rating0.5
Wedding Wire doesn't allow for enough characters to explain the nightmare that is working with these people, but there is a full review I was able to post on The Knot and Yelp if anyone is interested in all the gory details.
Long story short, this company is terrible with your money. They asked us to pay $20 to wire transfer our final payment to them after they moved our delivery date up three days with no warning, but now that we have (in our haste and nerves about potentially not getting our delivery if we didn't pay quickly) overpaid them almost $1,000. Now that same fire that was underneath them getting us to pay has gone out. Funny how important it is for companies to get money FROM you, but when they need to send money TO you, everything stops.
Unfortunately, this is one of only a few rental companies in the area, and they do have a lot of stock and nice items, so I don’t think this review will affect how many people need to do business with them in the future. The one thing I will say, though, is please make sure you keep track of EVERY CENT you send this company. Because they will lose your money and blame you, and they will leave their items at your venue and try to charge you for them. This is very snake-like behavior, in my opinion.
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Farhana Sent on 02/26/20221 out of 5 rating1.0-
Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
I had a terrible experience with Events Unlimited!
I was excited to book my wedding rentals from Events Unlimited Tents & Party back in early 2020. Unfortunately, like so many other couples, the pandemic changed our wedding plans and we were not able to have the dream wedding we envisioned. After postponements due to COVID, we ended up having a mini wedding with just our parents and siblings, and canceled our scheduled large event with over 8 months of notice to Events Unlimited and our other vendors.
Events Unlimited refused to return our deposit of over $1,600, which is a large deposit for rentals, but we never questioned it at booking because the idea of having to cancel our wedding due to a pandemic was not in the realm of possibility. Although the contract states that in order to reserve equipment and items, a 30% non-refundable reservation fee is needed (and the deposit amount was inflated because per Events Unlimited's recommendation, we reserved a higher quantity of items than we would actually need to prevent shortage) , Events Unlimited were entirely unsympathetic throughout our exchange and are retaining our large deposit without having provided any services and despite the unprecedented global pandemic. We’ve reached out to Events Unlimited multiple times to reach a fair resolution, but the owner Marty is unresponsive. I would recommend steering clear of this rental service. -
Quality of service
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