Event Rent Reviews

Reviews

Awards

23

• China Sent on 08/26/2022
  5 out of 5 rating

  5.0
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  Excellent Customer Service

  Haley & Jeanette provided EXCELLENT CUSTOMER SERVICE. The went above and beyond. Thank you for your help.

  Haley & Jeanette provided EXCELLENT CUSTOMER SERVICE. The went above and beyond. Thank you for your help.
• Heather Sent on 07/08/2019
  5 out of 5 rating

  5.0
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  Great place for rentals

  The ladies at this place a wonderful and fun. Made all of our rental needs fast and easy

  The ladies at this place a wonderful and fun. Made all of our rental needs fast and easy
• 
  User2355029 Sent on 10/07/2015
  5 out of 5 rating

  5.0
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    5.0
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  Event Rent made our daughter's Quinceanera just beautiful! We loved the variety of colors and fabrics to choose from. They gave us some great advice on a variety of table styles that made her event complete. Spend some time with them and they have some excellent ideas.

  Event Rent made our daughter's Quinceanera just beautiful! We loved the variety of colors and fabrics to choose from. They gave us some great advice on a variety of table styles that made her event complete. Spend some time with them and they have some excellent ideas.
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• 
  User1723068 Sent on 07/21/2014
  5 out of 5 rating

  5.0
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    5.0
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    5.0

  My wedding was in Marsing these guys rocked it no joke! The tent tables and chairs were fabulous! Super friendly staff and very efficient!

  My wedding was in Marsing these guys rocked it no joke! The tent tables and chairs were fabulous! Super friendly staff and very efficient!
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  User1717149 Sent on 07/17/2014
  5 out of 5 rating

  5.0
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  We rented a dance floor, a chandelier, heating pans for our food, and bistro lighting from Event Rent! We were very pleased with their service and would rent from them again in a heartbeat! They were so helpful in helping us figure out the best option for hanging our bistro lighting and we couldn't have done it without them! They are very reasonably priced and have many options!

  We rented a dance floor, a chandelier, heating pans for our food, and bistro lighting from Event Rent! We were very pleased with their service and would rent from them again in a heartbeat! They were so helpful in helping us figure out the best option for hanging our bistro lighting and we couldn't have done it without them! They are very reasonably priced and have many options!
• Melanie Sent on 06/06/2011
  5 out of 5 rating

  5.0
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  This company was VERY easy to work with! We did almost everything over email, and the longest I ever waited before I got a reply was 2 hours. The value was great, and they were very helpful with making sure all of our stuff was there in the same small time frame we needed to set up in and actually showed up early! Highly recommended!

  This company was VERY easy to work with! We did almost everything over email, and the longest I ever waited before I got a reply was 2 hours. The value was great, and they were very helpful with making sure all of our stuff was there in the same small time frame we needed to set up in and actually showed up early! Highly recommended!
• Anna Sent on 09/14/2010
  5 out of 5 rating

  5.0
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  My order was done perfectly. has a contract with Sawtooth Winery so they delivered for a cheaper price and rented items for a cheaper price. Winery did set up and take down.

  My order was done perfectly. has a contract with Sawtooth Winery so they delivered for a cheaper price and rented items for a cheaper price. Winery did set up and take down.
• Brooke Sent on 07/15/2010
  5 out of 5 rating

  5.0
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  Great people to work with and knowledgable! They worked directly with 3 Girls Catering and they have a great working relationship with our caterers, so this made the whole planning process that much easier. They had what we needed and were able to order the one linen color we needed and did not have. Their prices are competitive, they were helpful with answers to our questions when they came up and everything turned out exactly as expected.

  Great people to work with and knowledgable! They worked directly with 3 Girls Catering and they have a great working relationship with our caterers, so this made the whole planning process that much easier. They had what we needed and were able to order the one linen color we needed and did not have. Their prices are competitive, they were helpful with answers to our questions when they came up and everything turned out exactly as expected.
• Michelle Sent on 07/08/2009
  5 out of 5 rating

  5.0
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  Nice showroom to help give you an idea of what you need for your wedding. Informative and helpful staff - very professional. Reasonably priced and they have everything you'll need. I would highly recommend this vendor!

  Nice showroom to help give you an idea of what you need for your wedding. Informative and helpful staff - very professional. Reasonably priced and they have everything you'll need. I would highly recommend this vendor!

  Event Rent's reply:

  Thanks for the review, and I'm glad we could work with you and hope we made things at least a little easier. Thanks
• Wendy Sent on 11/08/2008
  5 out of 5 rating

  5.0
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  Their prices were very affordable and what they provided were very clean and looked very nice and new. They were prompt and helpfull and did anything we needed done for the day. They were accomodating and easy to work with.

  Their prices were very affordable and what they provided were very clean and looked very nice and new. They were prompt and helpfull and did anything we needed done for the day. They were accomodating and easy to work with.
• Michelle Sent on 09/21/2008
  4.9 out of 5 rating

  4.9
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    4.5 out of 5 rating
    4.5
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  Event Rent provided all of our rentals from tables and chairs to napkins and plates. All items were delivered on time, correct and with a smile.

  Event Rent provided all of our rentals from tables and chairs to napkins and plates. All items were delivered on time, correct and with a smile.
• 
  User1398843 Sent on 10/24/2013
  4.5 out of 5 rating

  4.5
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    4.5 out of 5 rating
    4.5
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    5.0 out of 5 rating
    5.0
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    3.5 out of 5 rating
    3.5
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    4.5 out of 5 rating
    4.5
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    5.0 out of 5 rating
    5.0

  Great to work with. Lot of options to choose from!

  Great to work with. Lot of options to choose from!
• Carly Sent on 09/01/2013
  4.4 out of 5 rating

  4.4
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    4.0
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    3.0 out of 5 rating
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    5.0 out of 5 rating
    5.0

  Expensive but quality products. I loved that Event Rent could work directly with the caterer to coordinate all the logistics. Since I planned my wedding from out of state, this was really convenient for me. I do wish the company also placed the linens on the tables. It was frustrating having to ask friends and family to do this job. I wanted our guests to be able to enjoy the wedding without requiring them to do any work. The linens were absolutely beautiful. We chose a light gray color.

  Expensive but quality products. I loved that Event Rent could work directly with the caterer to coordinate all the logistics. Since I planned my wedding from out of state, this was really convenient for me. I do wish the company also placed the linens on the tables. It was frustrating having to ask friends and family to do this job. I wanted our guests to be able to enjoy the wedding without requiring them to do any work. The linens were absolutely beautiful. We chose a light gray color.
• Briana Sent on 07/29/2009
  4.4 out of 5 rating

  4.4
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    3.5 out of 5 rating
    3.5
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    4.5 out of 5 rating
    4.5
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    4.0 out of 5 rating
    4.0
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    5.0 out of 5 rating
    5.0
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    5.0

  My experience with EventRent was mostly good, and I would certainly rent with them again. We got a few tables, 80 chairs, a tent, table cloths and some giant steel beverage tubs. They were great about letting me add to and subtract from my reservation several times. The things they were not so great at were following direction (I confirmed on the phone & in person at least 4 times that I was to be called when the delivery guys were on their way so I could tell them where to put up the tent. Instead, I was called when they were already at the venue, had unloaded everything, and were just waiting to put the tent up. As a result, the two 16-year-old delivery kids were fairly surly -- like it was OUR fault they had to sit around and wait!) I also had to keep a close eye on the kids while they were putting up the tent and explain to them at least 5 times where I wanted the tent positioned, because it was either crooked or too far in one direction or the other. I was also told I wouldn't get charged for pick-up of my items the next day, but I was. Finally, when my beverage tubs were delivered they were clearly not the same 44-gallon size (one fit inside the other, with much room to spare), but the kid insisted they were both 44 gallon tubs. But in all, it was easy to rent from them and their stuff was nice. I had white table cloths and served both red wine and BBQ, but didn't opt for the "insurance" (around $45 for me) in case the table cloths got stained -- and no stains resulted, so I made a good choice. Would recommend renting from them.

  My experience with EventRent was mostly good, and I would certainly rent with them again. We got a few tables, 80 chairs, a tent, table cloths and some giant steel beverage tubs. They were great about letting me add to and subtract from my reservation several times. The things they were not so great at were following direction (I confirmed on the phone & in person at least 4 times that I was to be called when the delivery guys were on their way so I could tell them where to put up the tent. Instead, I was called when they were already at the venue, had unloaded everything, and were just waiting to put the tent up. As a result, the two 16-year-old delivery kids were fairly surly -- like it was OUR fault they had to sit around and wait!) I also had to keep a close eye on the kids while they were putting up the tent and explain to them at least 5 times where I wanted the tent positioned, because it was either crooked or too far in one direction or the other. I was also told I wouldn't get charged for pick-up of my items the next day, but I was. Finally, when my beverage tubs were delivered they were clearly not the same 44-gallon size (one fit inside the other, with much room to spare), but the kid insisted they were both 44 gallon tubs. But in all, it was easy to rent from them and their stuff was nice. I had white table cloths and served both red wine and BBQ, but didn't opt for the "insurance" (around $45 for me) in case the table cloths got stained -- and no stains resulted, so I made a good choice. Would recommend renting from them.

  Event Rent's reply:

  I completely understand your frustration as our drivers should have called, I also apologize for any atttitude you may have gotten from them. Most of our staff is very friendly and this is out of character, so once again I am sorry and hope it turned out well. Thanks for the review and the chance to work with you.
• Lisa Sent on 06/22/2015
  4.3 out of 5 rating

  4.3
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    4.0
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    4.0
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    4.5 out of 5 rating
    4.5
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    4.0
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    5.0 out of 5 rating
    5.0

  Event Rent was great to work with. We didn't have a ton of advance notice in purchasing our rentals, so a few things were unavailable. I did have to call twice to receive my confirmation email. With that being said though, everything ran smoothly and I was very impressed at their quick follow-up.

  Event Rent was great to work with. We didn't have a ton of advance notice in purchasing our rentals, so a few things were unavailable. I did have to call twice to receive my confirmation email. With that being said though, everything ran smoothly and I was very impressed at their quick follow-up.
• Abby Sent on 02/04/2017
  4.1 out of 5 rating

  4.1
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    3.5 out of 5 rating
    3.5
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  Communication was hard, partly because of email issues and partly I think it was just slow, but the service ended up being great! We rented heat lamps and some smaller items from them, and it ended up being very flexible with pick up and set up, and we enjoyed working with them.

  Communication was hard, partly because of email issues and partly I think it was just slow, but the service ended up being great! We rented heat lamps and some smaller items from them, and it ended up being very flexible with pick up and set up, and we enjoyed working with them.
• Mj Sent on 09/25/2013
  3.9 out of 5 rating

  3.9
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    3.5 out of 5 rating
    3.5
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    4.0

  Great to work with, easy to get a hold of. Rental items were just what we needed. Tent set up was easy, the guys were professional and made sure it was exactly how and where we wanted it.

  Great to work with, easy to get a hold of. Rental items were just what we needed. Tent set up was easy, the guys were professional and made sure it was exactly how and where we wanted it.
• Proxy U. Sent on 07/06/2019
  3.8 out of 5 rating

  3.8
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  Dishonest and Unethical

  I would love to give them all the stars, and the truth is the ownership is so dishonest that I will, instead, go out of my way to give them a zero star rating. Avoid them if you dislike being treated incredibly unfairly.

  I would love to give them all the stars, and the truth is the ownership is so dishonest that I will, instead, go out of my way to give them a zero star rating. Avoid them if you dislike being treated incredibly unfairly.
• 
  User917586 Sent on 08/30/2012
  3.1 out of 5 rating

  3.1
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    2.0

  Our venue deals with getting rentals from EventRents so they put me in contact with them to figure out linen colors. When I went in they had the color I wanted on the wall but I was told they did not actually have tablecloths in that color available and that I would have to pay extra for them to find them.
  
  We decided to not get linens from them for the above reason and found it was cheaper to purchase them outright from a vendor online.

  Our venue deals with getting rentals from EventRents so they put me in contact with them to figure out linen colors. When I went in they had the color I wanted on the wall but I was told they did not actually have tablecloths in that color available and that I would have to pay extra for them to find them.
  
  We decided to not get linens from them for the above reason and found it was cheaper to purchase them outright from a vendor online.
• 
  User2206502 Sent on 07/01/2015
  3 out of 5 rating

  3.0
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    2.0

  Had a lot of trouble with Event Rent. I caution everyone who has to use this vendor to double check your oder, several times. Especially check it after you've made any sort of change. It took 3 times for them to get our order right, and we even went in and ordered them in person.
  

  Had a lot of trouble with Event Rent. I caution everyone who has to use this vendor to double check your oder, several times. Especially check it after you've made any sort of change. It took 3 times for them to get our order right, and we even went in and ordered them in person.
  
• Pam Sent on 05/07/2010
  3 out of 5 rating

  3.0
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    3.0
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    3.0
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    3.0

  Double check your order. Was timely and corrected error fast.

  Double check your order. Was timely and corrected error fast.
• Kelly S. Sent on 07/13/2021
  1.8 out of 5 rating

  1.8
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    1.0
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    5.0
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    1.0 out of 5 rating
    1.0

  Disappointed in my linen rental for my wedding.

  Be careful renting white linens from Event Rent! I rented my linens from them for our wedding and they came in all different shades of white and was very noticeable the day of the wedding causing last minute stress on our big day. They did give us partial refund, but still was a major inconvenience on our wedding day.

  Be careful renting white linens from Event Rent! I rented my linens from them for our wedding and they came in all different shades of white and was very noticeable the day of the wedding causing last minute stress on our big day. They did give us partial refund, but still was a major inconvenience on our wedding day.
• Lucy Sent on 04/17/2013
  1.6 out of 5 rating

  1.6
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    1.0
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    2.0 out of 5 rating
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  we rented chairs and tables from them, and when we were done, we had to handle the stuff to them ,they did not help us to unload the truck, we did it ourselves, so I don't know what is all the fancy hype here for the customer reviews, most of been written by their friends.
  

  we rented chairs and tables from them, and when we were done, we had to handle the stuff to them ,they did not help us to unload the truck, we did it ourselves, so I don't know what is all the fancy hype here for the customer reviews, most of been written by their friends.
  

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