EPIC Floral Design Reviews
Reviews
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Quality of service 4.9 out of 5 rating4.9
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Average response time 4.9 out of 5 rating4.9
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Professionalism 4.9 out of 5 rating4.9
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Value 4.8 out of 5 rating4.8
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Flexibility 4.9 out of 5 rating4.9
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Julia Sent on 01/10/20265 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Clara and Epic Floral Design are the best!
Clara and the entire floral team at Epic Floral Design worked with us for about a year, ensuring our every need was met for our wedding. The centerpieces, chuppah, and design of the reception hall were all stunning and amazed both us and all of our guests. We highly recommend Epic Floral Design to all looking for stunning florals and designs for their event, along with a great team that is easy to work with! -
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Andrea Sent on 12/30/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
So grateful for Clara !!!
Clara was an absolute pleasure to work with !! From the very first conversation she was so great to work with and very transparent. She quickly put together a design that matched my color palette and made the changes I asked for. The day of my wedding she was there to make sure my ceremony and reception vision came to life ! Thank you so much Clara. -
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Knafoj Sent on 12/29/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing florist!
Clara from Epic Floral Designs was absolutely amazing to work with. From our first conversation, she truly understood our vision and brought it to life beautifully. The florals were stunning—elegant, fresh, and perfectly designed from the bouquets to the centerpieces. Every detail was thoughtfully executed, and the entire setup was seamless. We received so many compliments on the flowers, and we couldn’t be happier with how everything turned out. Highly recommend Clara and Epic Floral Designs for any wedding or special event! -
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Camille Sent on 12/22/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Stunning Florals and an Incredible Experience
Epic Floral Design was absolutely outstanding. The florals were breathtaking, and working with Clara was truly a dream. She brought our vision to life in a way that felt effortless, thoughtful, and completely aligned with what we imagined for our wedding day. For someone who isn’t naturally fluent in florals, Clara’s guidance and expertise were invaluable—she helped me navigate every decision with confidence and care. Every arrangement was stunning, cohesive, and so intentional. She didn’t just execute our vision—she elevated it. Thank you for making our wedding day so incredibly beautiful. -
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Valentina Sent on 12/22/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfection
We recently got married and had a small wedding with 35 people, and working with Clara for our decorations was one of the best decisions we made. Her arrangements were absolutely beautiful, elegant, and thoughtfully put together. The flowers she uses are export-quality, so they opened perfectly and lasted a very long time, which was wonderful.
Her pricing is very reasonable, and we really appreciated that she allowed us to mix items we brought with her own décor, which made everything feel personal and seamless. She was incredibly easy to work with, responsive, and flexible throughout the process. We would not hesitate to work with her again in the future.
100% recommended. -
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Brett Sent on 12/06/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The most beautiful florals! You cannot go wrong!
Clara and her team are a dream to work with! My wife and I were originally "cheaping" out on florals by trying to go with some silk flowers and a national company. After some back and forth, we decided it was best to ditch them as a vendor and work with a highly recommended local florist.
Clara and her husband filled in the missing pieces like you would not believe. She thoroughly reviewed every possible detail with my wife and made her feel so confident/comfortable with our decisions.
The day of, her dream came to life! Everything from the bouquets, to the aisle florals, the arch, and all of the center pieces helped complete the entire vision. Cannot recommend enough!!! -
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Ted Sent on 12/03/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A 12 out of 10
We loved working with Clara so much. From our very first meeting, she immediately understood our aesthetic — it honestly felt like she could see the wedding we were imagining before we even finished explaining it. She went above and beyond at every step, and you could tell how much she cared about getting the details right.
The flowers turned out absolutely perfect. Everything was so thoughtful, so beautiful, and exactly what we hoped for (and then some). We adore Clara and couldn’t be happier with how everything turned out. -
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Courtney Sent on 12/01/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Enchanting wedding by Epic Floral Design
Epic Floral Design exceeded every expectation we had for our wedding. Clara and the entire Epic team were an absolute dream to work with—kind, attentive, and truly invested in bringing our vision to life. By the time our wedding day arrived, they felt less like vendors and more like family. They transformed our venue into a magical fairy garden, even more enchanting than we imagined. Every arrangement was breathtaking, lush, and thoughtfully crafted. The attention to detail was unmatched, and their passion showed in every petal and design choice. We are endlessly grateful for Clara and her incredible team. If you’re looking for florals that go beyond beautiful and team members who treat your event like their own, Epic Floral Design is the one. Truly magnificent!-
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+2 photos
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Rachel Sent on 08/21/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding Florals beyond my wildest dreams - thanks to Clara!
Clara and her team brought my floral dreams to life on my wedding day - and worked with us in such great detail to make sure it was everything we wanted. We really appreciated how she went above and beyond working with us on the many edits to the proposal in the beginning, as well as when we were going over the final details a couple weeks out from the wedding. I remember seeing her proposal for the first time and immediately bursting into happy tears from the attention to detail and feeling like she really captured what we were looking for after just sharing my initial inspiration photos.
The florals were truly everything and more.
The bouquets and boutonnières - amazing, colorful, and unique! I am trying to think of a way to save my bouquet in resin to preserve it - I want to have it forever! My husband's boutonnière tucked into his tuxedo pocket was so perfect!
The florals lining the aisles, and on top of the tables around the venue - gorgeous! I wanted to take them all home with me! I loved that we were able to use some of them during our Ketubah signing, which really made the space *pop* with our colorful Ketubah.
The chuppah was so magical - we loved that it was so colorful and grand, while not taking away from the beautiful backdrop behind us. Thank you for making this jewish tradition even more special with my dream chuppah!
Now the reception space - CLARA KNOCKED IT OUT OF THE PARK!!!! Every table was more beautiful than the next! The florals on our sweetheart table were gorgeous. She truly captured my vision and brought it to life. We knew when we worked on the proposals that it would turn out great - but we were of course giddy to see it all come to life. We could not ask for more!!! We are so happy!
We loved the bright colors, usage of many different flowers, and the thoughtful details that went into everything.
Clara was able to work within our budget to give us everything we wanted and really made it feel like a partnership. She offered us floral options at different price points to make sure we were comfortable.-
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+8 photos
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Juan Sent on 07/25/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Stress Free & Beautiful Florals
Clara & Jacqueline were incredible! As a Utah bride that was having a destination wedding in Fort Lauderdale the communication was a must and let me tell you that these ladies went above and beyond to make my wedding the most perfect it could be! From being able to do the sample floral meeting on FaceTime to just being able to text them the examples of florals I liked from Pinterest they were incredible. Huge thank you! Without you my wedding would not have been so magical✨💜-
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+11 photos
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Quality of service
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Kayla Sent on 07/07/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Epic Floral Design is the Best!
I recently got married and had the pleasure of working with Epic Floral Design. From the very beginning, our experience was exceptional. We initially spoke with Jacqueline, whose warm demeanor and expertise during our consultation made us feel incredibly confident in choosing Epic Floral Design. Jacqueline went above and beyond, even doing a walkthrough at our venue to help us decide on the perfect floral setup. Afterward, Clara took over, and she was absolutely incredible to work with as well. Both Jacqueline and Clara made the entire process seamless and enjoyable. The final result was breathtaking – the florals were stunning and truly brought our vision to life. If you’re in South Florida, I highly recommend Epic Floral Design. They do amazing work and are genuinely great people. I would choose them again and again without hesitation. -
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Skye Sent on 06/21/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great experience
Everyone from epic floral design was amazing. They were so helpful and did an incredible job on my wedding day! Highly recommend -
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Jacqueline Sent on 05/02/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely Beautiful!!
Thank you so much for creating the beautiful flower arrangements for our wedding at the W Fort Lauderdale. It was great working with Clara and Jacqueline. The flower arrangements turned out more beautiful than we ever imagined! We received many compliments on the arrangements throughout the wedding and for weeks afterward. We also appreciate how stress-free the whole experience was. It was a pleasure working with you. Thank you again for helping create a beautiful memorable day.-
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+7 photos
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Wichita Sent on 01/04/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Awesome experience with Epic Floral!
Epic Floral team were amazing from the beginning and we enjoyed planning and executing the event with Jacqueline, Clara and team! Thank you for such a great job! -
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Luna Sent on 10/24/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly recommend
Clara and Jaqueline were so wonderful and easy to work with. Expect great communication, taste, and ability to work with your vision and budget. They were so friendly and supportive throughout the entire process. Here are some examples of their exceptional service:
1- I got in touch with EPIC 2 months before my wedding day. Within a couple of days I got a brochure with my vision (nailed it!). All changes were accommodated swiftly.
2- I decided on a ceremony 1 week before my wedding and Clara put together a beautiful arch within reasonable budget. 1 week prior!
3- Clara and Jaqueline helped me decide on florals and adjusted to give me the look and budget.
You need a team around you that is efficient yet friendly. Also very important that you get a preview one month prior to wedding date (not everyone does this). Pricing is super reasonable too. Thank you EPIC FLORAL TEAM for the most beautiful wedding I can ask for. Everyone on my team loved working with you. You will not regret having them on your team for your big day. -
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Kayla Sent on 08/28/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent Experience
Clara and team exceeded our expectations by helping us find the perfect flowers and arrangements to compliment our setting. They were all caring, professional and kept us updated throughout the process. I highly recommend Epic Floral! -
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Jasamine Sent on 07/22/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Top Tier Florist
I cannot begin to tell you all how amazing my experience with Epic was. The floral on my wedding day were absolutely stunning. It was exactly what I had asked for and even with last minute changes, they hit the nail on the head. I could not ask for a better florist. They are easily one of my two favorite vendors hired for my wedding. -
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Sarah Sent on 05/11/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Florals
Epic Floral Designs was amazing to work with. They were responsive during the planning phase and really brought to life our ideas. The flowers turned out extraordinarily beautiful, and there were even a few extra touches that we didn't realize we were getting beforehand like rose petals on some of our tables, etc. All of our guests complimented us on how beautiful all the florals were. I only wish we lived in Florida (destination wedding for us), so we could have taken them all home with us after! Couldn't recommend them more highly -
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Gabriella Sent on 05/03/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing florals
WOW!!! Jacqueline was amazing from beginning to end. She really took on my vision and worked with us to make sure that everything came out perfect! From the Chuppah to the centerpieces , the piano florals, to the ceiling florals, they KILLED IT!!!! Seeing my vision come to life and having this awesome team help me along the way was amazing and would recommend this team to anyone!!
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+2 photos
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Sawyer Sent on 04/10/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Stressfree
Thank you to the Amazing team at Epic Floral Designs. Working with Jacquline from the start she worked within our budget and gave some great ideas where I didn't know what I wanted/needed. The Floral Play Day, was the best day ever, it's where I truly saw the wedding I wanted and had dreamed of come together. We had so much fun through this process with this team. The day of the Wedding we met Clara, who is a so sweet, she delivered bouquets and boutonnières, which were stunning and saved the day right before the first look by helping with a boutonnière mishap. We briefly got to meet the team who were all hard working on building an absolutely beautiful archway, setting up all aisle runners, and setting up the cocktail/reception space. Thank you so much for all the hard work and making the day ABSOLUTELY STUNNING! We got so many compliments on the florals and Everyone got to take some flowers home at the end of the night which was unforgettable. Thank you again Team of Epic Floral Design, for being apart of our day and making it more than we could have ever imagined, you guys are amazing.
Justin and Sawyer Antonoff -
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Jessica Sent on 03/13/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Obsessed with my florist!
The amazing team at Epic made my dream wedding for me and my husband. Clara and Jackie took the time to go through my pinterest board and images to as they say "get inside my head and make it 10 times better". My mother, and I cried when they arrived with the bouquets as they were exquisite. The chuppah was breathe taking and and the reception was like a dream wedding! Thank you ladies for making my dreams come true. -
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Diane Sent on 03/13/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly Recommend
Clare and her crew were so very helpful and attentive to our needs. We were so pleased with the floral arrangements. They exceeded our expectations. They created such beautiful centerpieces , with additional accents candles, beautiful baskets, the men's boutonnieres were beautiful, my bouquet was exquisite with a spare one to throw and just as I had dreamed about . My bridesmaids were thrilled with their bouquets, They quickly helped make different solutions the day before our wedding since the weather didn't cooperate with our initial plans which might have been upsetting had they not advised me promptly and with such professionalism. Our wedding was on the rooftop of the Hilton with our cocktail hour on the roof then the reception was in their banquet hall. They really went above and beyond what we had expected. They arrived way before our ceremony and set everything up with Dariel from the Hilton Peir6 in Pompano without me having to worry for a second which helped make our day so very special. The flowers were fresh, elegant and whimsical all at the same time exactly as I wanted. I really couldn't have asked for more. When I initially called them I was in a panic I didn't have a wedding planner and neglected to book my florists seeing how highly recommended they were they did calm me down and quickly sent designs many of them in fact until they showed me exactly what I was dreaming about white roses, calla lilies, orchids ( which a month later the orchids are still alive) as well as palm fronds but in my panic I couldn't describe perfectly. It warmed my heart that they even included two wrist corsages for my 90 year old mother , I had only ordered one and she did break the first one so when I was able to replace that my mothers had tears of joy. They were delightful to work with and I highly recommend them. -
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Catherine Sent on 03/12/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely incredible!!!
If we were to do this all over again we’d choose Epic Floral Design all over again in a heartbeat! Jacqueline was fantastic! She was able to bring our vision to life with an understated elegant tropical theme while incorporating my favorite flowers and greenery for the bouquets while guiding us on how to incorporate beautiful colors and textures throughout. Clara was a dream to work with, and was super responsive, extremely prompt and incredibly professional. We had so many compliments on the florals and above all was beyond what I could imagine and made our special day that much more perfect. Exceptional team and would recommend over and over!! -
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Johanna Sent on 03/04/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
perfect for the occasion
It was the most beautiful bridal bouquet I have ever seen, elegant, simple, soft, practical, and easy to handle. -
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Tatum Sent on 01/04/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing and beautiful
I cannot say enough great things about epic floral design!! I booked them about a year out from my date and the communication was perfect that whole year. I mainly worked with Jacqueline and then I worked with Clara the day of. Jacqueline was nothing less than amazing!!! She is so kind and a perfectionist at her craft. I have changed my mind about certain things I wanted and my vision sooooo many times and she really took the time to sit down and talk with me and helped me figure out and pin point exactly what I wanted. She was also very patient and accommodated all of my requests and emails and phone calls in a very timely manner. Not only this, but she was fantastic about staying within my budget and delivering such a beautiful and fruitful event without nickeling and diming and making you feel like you have to spend millions to have a beautiful event. Everything the day of was flawless from set up to take down and the florals (from my bouquet all the way to my flower wall) were more beautiful than I could ever imagine. My guests were blown away! Thank you so much ladies of epic floral design!!-
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+4 photos
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Annie Sent on 12/23/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Incredible!
Jacqueline and Clara were incredible! The florals turned out even more beautiful than I was anticipating! I am still getting comments on how pretty they were when people are looking at my photos. They were both so kind and the pricing was reasonable. We were SO happy with everything!-
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+3 photos
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Amanda Sent on 07/18/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Truly epic!
I had the pleasure of working with Jacqueline of EPIC Floral Design for my wedding in May and had the best experience! She was patient with me as my vision evolved and made sure that all of the florals were exactly what I had envisioned for my wedding day! Everything was stunning and she went above and beyond! I highly recommend EPIC for your floral needs! -
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Naomie Sent on 12/06/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We highly recommend them for anyone looking for floral design services in the South Florida area.
My husband and I had the pleasure of working with Jacquelyn from Epic Floral Design. After speaking with 15 floral companies, no one could capture our vision, even with inspiration photos. We had one conversation with Jacquelyn and she cued a proposal that exceeded our expectation and stayed within budget. We were amazed because we were so close to losing hope of finding the right floral company. Even better, when we were informed that there would be inclement weather, she rushed to a nearby store, called late in the night while she was there to ensure there was a plan B. They captured some of the most beautiful photos of the set up for us which meant so much to us because we wouldn’t have had them due to inclement weather. Through and through, Epic Floral Design went above and beyond. And we cannot wait to work with them again on future events. We love you Jacky!! We highly recommend them for anyone looking for floral design services in the South Florida area. -
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Olga Sent on 12/05/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent design and service
EPIC created a wonderful, modern, elegant Cala Lily arrangements for our wedding! What I loved the most is that the team listened to our (fairly vague) thoughts about what we wanted and created something that was perfect for us and our budget. Both their vision and client service were excellent. Highly recommend! -
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Julie Sent on 08/20/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Epic experience!
Due to Covid I had to cancel my large wedding last year and decided to have an intimate wedding for 30 guests very last minute. Jacqueline and Clara were able to bring together my vision within my budget very quickly and helped with picking linens etc. Thank you so much for making this happen with such short notice -
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Kamila Sent on 05/04/20224.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Beautiful florals, enthusiastic team!
We loved working with Jacqueline! From the first day we started interviewing florists, she was communicative, prompt, and enthusiastic about helping us envision the florals for our wedding.
She created gorgeous centerpieces using hydrangeas, roses, and greenery in all our wedding colors. They were all low, with curly willow for height, and votive candles creating a romantic atmosphere.
We were two brides, with 5 bridesmaids apiece. (That’s 12 bouquets!) plus boutonnières for the fathers and the ring bearer. We also wanted one flower girl and two “flower grandmas” and Jacqueline provided three bags of flower petals in 3 unique colors for this purpose at no extra charge.
They also helped us manage our costs by reusing our ceremony arrangement on the sweetheart table. One thing we were slightly confused about was whether the “chuppah” arrangement was different in any way from the regular ceremony floral arrangement, since they didn’t actually provide a covered structure for us to use and the gazebo on-site was used more as a backdrop. Besides that though, we loved everything about working with Epic Floral Designs!-
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+3 photos
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Nal Sent on 02/28/20231 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Despicable and Dishonest
Brides deserve to know how shady and dishonest (in my opinion) this company is as I wish I did! I have signed contracts proving everything I say here to be true. We REGRET choosing Epic Florals. Their work was subpar and saddening for such a big day that we can never get back.
We were disheartened by the inferior quality of their florals, their substandard/ delayed execution, and their mediocre efforts to make things right.
1. Absent Cascading Bridal bouquet - They did not provide the cascading bridal bouquet that was in our contract. The minute it arrived at the venue, it fell apart in Clara’s hands. I had to use my bridesmaids smaller bouquets for photos. I was heartbroken that I could not do our bouquet toss as planned. My cascading bridal bouquet was supposed to be adorned with family heirlooms from my deceased grandparents; it was something sentimental that I envisioned in my photographs, so it was gutting not to have it.
2. Bridesmaids bouquet, MOB & MOG corsages, and both groom and groomsmen boutonnieres - all of these items were arranged with wilted, dilapidated florals. The petals were falling off, one by one before the ceremony even began. The flowers in the bridesmaids bouquets were even turning brown. This was another eyesore in our photographs. The boutonniere on the Groom himself was especially disappointing as petals were falling off during the first look; they barely made it pass the ceremony.
3. Arch - Although they tried diligently on the arch, you can see that there were baby’s breath flowers hanging down from the top, you could see that it was falling apart and the execution was sloppy.
4. Delayed reception - they were 30 minutes late to setting up the reception area. On my wedding day, when I should be enjoying the moment, I was faced with having to decide if I wanted to pay extra thousands of dollars to extend both photography and saxophonist due to the delay. It was upsetting on all facets and really affected my mood, which should have been one of the happiest days of my life :(
The sad truth is they sold me on a vision that they were not able to execute. During our communications I had doubts, and they reassured me that they were going to live up and exceed my expectations. To my dismay, they did not even come close. Something as basic as a bridal bouquet was robbed from me! Epic Florals really sold themselves in our email communications but sadly, did not live up to it at all.
After expressing our disappointment, they only agreed to refund the cost of the bouquets, nothing else. They asked me to look beyond their inefficiencies and appreciate the wedding. Their dismissive response felt unfair and ultimately, I wish more than anything that I could go back in time and choose a better floral company. It’s so disappointing because I can literally never get this moment back ever again.
Beware! -
Quality of service
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