English's Bridal and Formal Wear Reviews
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4.8 out of 5 rating
4.8 Excellent
4.8 out of 5 rating
20 Reviews
97% recommend it
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Quality of service 4.8 out of 5 rating
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Average response time 4.8 out of 5 rating
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Professionalism 4.8 out of 5 rating
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Value 4.8 out of 5 rating
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Flexibility 5 out of 5 rating
Awards
20
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Allyson Sent on 09/27/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I had an amazing experience at English's. Their staff and selection was outstanding. They are willing to alter anything on the dress to make you happy and they do not pressure you into buying. I honestly went to English's first, thinking I wouldn't like much because I am extremely picky, but ended up liking almost everything and buying my dress on spot! I strongly recommend!!!I had an amazing experience at English's. Their staff and selection was outstanding. They are willing to alter anything on the dress to make you happy and they do not pressure you into buying. I honestly went to English's first, thinking I wouldn't like much because I am extremely picky, but ended up liking almost everything and buying my dress on spot! I strongly recommend!!! -
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Valerie Sent on 10/24/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Sweet and attentive
They were so attentive and encouraged me to try on different styles so I would know for sure that was the dress I wanted. They don’t rush you to buy they want to make sure you love it and their alterations lady is talented. The store may not be as fancy as other boutiques but they have the exact same dresses every other expensive boutique has and they don’t overcharge. I didn’t like the top mesh part of my dress so they altered it perfectly and just the way I envisioned itThey were so attentive and encouraged me to try on different styles so I would know for sure that was the dress I wanted. They don’t rush you to buy they want to make sure you love it and their alterations lady is talented. The store may not be as fancy as other boutiques but they have the exact same dresses every other expensive boutique has and they don’t overcharge. I didn’t like the top mesh part of my dress so they altered it perfectly and just the way I envisioned it -
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User2513212 Sent on 01/21/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Mark was an absolute dream to work with! He knew exactly what I wanted and made me feel like such a princess! The amount of dresses they have to choose from is outstanding.. not to mention the prices! BEST PRICE IN TOWN! Also he can design pretty much the dress of your dreams!Mark was an absolute dream to work with! He knew exactly what I wanted and made me feel like such a princess! The amount of dresses they have to choose from is outstanding.. not to mention the prices! BEST PRICE IN TOWN! Also he can design pretty much the dress of your dreams! -
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Stephanie Sent on 01/12/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
They have a huge selection of dresses there and they are so helpful. I had an idea of what I wanted, so I showed Mark a picture. The second dress he pulled ended up being the one. They are super easy to work with. Their talor did a fantastic job altering my dress. When I went to pick up my dress, they were both just so happy for me and gave me hugs. It was so nice working with people who genuinely care. I highly recommend them!They have a huge selection of dresses there and they are so helpful. I had an idea of what I wanted, so I showed Mark a picture. The second dress he pulled ended up being the one. They are super easy to work with. Their talor did a fantastic job altering my dress. When I went to pick up my dress, they were both just so happy for me and gave me hugs. It was so nice working with people who genuinely care. I highly recommend them! -
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User2433988 Sent on 11/19/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
English's Bridal is the place to go for a wedding gown. My gown was amazing! The service was great and Mark, the owner, was always willing to help me!English's Bridal is the place to go for a wedding gown. My gown was amazing! The service was great and Mark, the owner, was always willing to help me! -
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User2117346 Sent on 05/03/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Mark and Cass are wonderful! I cannot say enough good things about them. They have been in the wedding industry for a long time and it definitely shows. Mark totally knows what he's doing and he clearly enjoys his job. He is fabulous at finding dresses that flatter your figure and make you feel beautiful. He is incredibly creative too and knows just what to add to make a dress feel complete. I love English's so much that I also ordered my bridesmaids dresses from them. Give English's a shot. You won't regret it!Mark and Cass are wonderful! I cannot say enough good things about them. They have been in the wedding industry for a long time and it definitely shows. Mark totally knows what he's doing and he clearly enjoys his job. He is fabulous at finding dresses that flatter your figure and make you feel beautiful. He is incredibly creative too and knows just what to add to make a dress feel complete. I love English's so much that I also ordered my bridesmaids dresses from them. Give English's a shot. You won't regret it! -
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User2135211 Sent on 05/17/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Mark and Cass are amazing and have such a beautiful selection of dresses to choose from!Mark and Cass are amazing and have such a beautiful selection of dresses to choose from! -
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User1546489 Sent on 02/27/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing! I picked the first dress that the owner Mark put on me. It was like he knew what I was thinking!Amazing! I picked the first dress that the owner Mark put on me. It was like he knew what I was thinking! -
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Ashleigh Sent on 07/27/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I cannot say enough good things about English's. It is a bit unassuming from the outside but inside they have an amazing selection of gowns to fit everyone's style. They are a small, family-owned and operated store that provides a personal touch and genuine opinions about each dress. I told Mark what style of dress I was looking for and ended up trying on over 15 dresses on my first trip to the store. With each dress he asked me my opinion, what I liked and didn't like, and we continued from there. I ended up finding a close-out dress I was able to purchase off the shelf and have altered there. It was a beautiful dress but a size 14, I am a size 2/4. Kim, there seamstress, is ABSOLUTELY AMAZING!!!! I purchased the dress 2 days before Christmas and over the course of 1 week, I went in for 5 fittings (it was a complicated pleated dress) and at the end it looked incredible! I would HIGHLY recommend Kim, Mark, and English's for any of your bridal attire needs. It was an amazing experience.I cannot say enough good things about English's. It is a bit unassuming from the outside but inside they have an amazing selection of gowns to fit everyone's style. They are a small, family-owned and operated store that provides a personal touch and genuine opinions about each dress. I told Mark what style of dress I was looking for and ended up trying on over 15 dresses on my first trip to the store. With each dress he asked me my opinion, what I liked and didn't like, and we continued from there. I ended up finding a close-out dress I was able to purchase off the shelf and have altered there. It was a beautiful dress but a size 14, I am a size 2/4. Kim, there seamstress, is ABSOLUTELY AMAZING!!!! I purchased the dress 2 days before Christmas and over the course of 1 week, I went in for 5 fittings (it was a complicated pleated dress) and at the end it looked incredible! I would HIGHLY recommend Kim, Mark, and English's for any of your bridal attire needs. It was an amazing experience. -
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User1603939 Sent on 05/01/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I have loved working with English's. Mark may seem all over the place but this husband and wife team do an amazing job and can remember more than I could ever imagine. They have an onsite seamstress (Kim) that has been very receptive to my needs as well. I can't wait to see the final outcome. Going into English's is like stepping into a family, even with the other brides that are there.I have loved working with English's. Mark may seem all over the place but this husband and wife team do an amazing job and can remember more than I could ever imagine. They have an onsite seamstress (Kim) that has been very receptive to my needs as well. I can't wait to see the final outcome. Going into English's is like stepping into a family, even with the other brides that are there. -
Quality of service
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Caroline Sent on 08/07/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
So awesome to work with! Got an amazing dress at a great price. They are so friendly and professional. Loved my dress so much!!!So awesome to work with! Got an amazing dress at a great price. They are so friendly and professional. Loved my dress so much!!! -
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User965892 Sent on 10/09/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Mark was a wonder! We tried on about 2 dozen gowns and was pleasant throughout! Kim, the seamstress made last minute alterations with grace and ease. I tried on a "sample" gown that cost $1400, my cost $400 plus alterations, it was stunning!Mark was a wonder! We tried on about 2 dozen gowns and was pleasant throughout! Kim, the seamstress made last minute alterations with grace and ease. I tried on a "sample" gown that cost $1400, my cost $400 plus alterations, it was stunning! -
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Emerald Sent on 10/09/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I have to say, I'm so glad my mom, aunt and grandmother dragged me into English's one Saturday after a bridal show, even though I was not thrilled about trying on any more dresses. They stayed open late just for us. Great shop with a huge variety of styles. I found the perfect dress that day and even though it was the only one (style was no longer available to be ordered) the seamstress worked magic and altered it to fit just right and made some other adjustments as well (added buttons, removed sleeves, and even made a custom veil out of the extra lace from my dress). Mark and his wife are lovely people with a great sense of humor. You get so much more attention at a small family shop than a place like David's Bridal. Mark pressed my dress and veil for my portraits and again for my wedding and he is even cleaning it now after my outdoor wedding. Excellent place for wedding attire (and prom/formals)!I have to say, I'm so glad my mom, aunt and grandmother dragged me into English's one Saturday after a bridal show, even though I was not thrilled about trying on any more dresses. They stayed open late just for us. Great shop with a huge variety of styles. I found the perfect dress that day and even though it was the only one (style was no longer available to be ordered) the seamstress worked magic and altered it to fit just right and made some other adjustments as well (added buttons, removed sleeves, and even made a custom veil out of the extra lace from my dress). Mark and his wife are lovely people with a great sense of humor. You get so much more attention at a small family shop than a place like David's Bridal. Mark pressed my dress and veil for my portraits and again for my wedding and he is even cleaning it now after my outdoor wedding. Excellent place for wedding attire (and prom/formals)! -
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Melissa Sent on 06/16/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I went to the "chain" bridal stores first and found a dress I really liked. Unfortunatly there customer service was terrible and I left without a dress. I went to English's showed him the picture and he pulled almost the same dress, excpet this one was made much better and was priced cheaper!! I was so pleased, Mark and his wife were great! Kim also did a wonderful job with alterations on my dress and my cousins bridesmaid dress. Very please!!I went to the "chain" bridal stores first and found a dress I really liked. Unfortunatly there customer service was terrible and I left without a dress. I went to English's showed him the picture and he pulled almost the same dress, excpet this one was made much better and was priced cheaper!! I was so pleased, Mark and his wife were great! Kim also did a wonderful job with alterations on my dress and my cousins bridesmaid dress. Very please!! -
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User697704 Sent on 12/07/20115 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
They've been around for a while and know the business well. A hometown shop with dresses for every taste!They've been around for a while and know the business well. A hometown shop with dresses for every taste! -
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Stephanie Sent on 10/27/20154.8 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
It literally took me 15 minutes to find my dream wedding dress here! From just a simple glance Mark looked at me and knew my exact size and after just a 5 minute chat nailed my style too! I tried on 2 dresses and the 2nd dress was THE ONE! I didn't look anywhere else because my dress was so perfect and the cost was very reasonable! All the guests at our wedding said I looked like a princess and I felt like one thanks to Mark!It literally took me 15 minutes to find my dream wedding dress here! From just a simple glance Mark looked at me and knew my exact size and after just a 5 minute chat nailed my style too! I tried on 2 dresses and the 2nd dress was THE ONE! I didn't look anywhere else because my dress was so perfect and the cost was very reasonable! All the guests at our wedding said I looked like a princess and I felt like one thanks to Mark! -
Quality of service
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Kris Sent on 10/02/20114.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I loved English's. After running all over the state looking for the 'perfect' dress ( I probably tried on 100 dresses) the owners at English's found the one, and it was absolutely perfect. Such a gorgeous dress and very unique. I was torn between the one at English's and one at Bridal Mart but what made me purchase the one at English's was the service, quality, and responsiveness of the owners. Very nice, professional people. I also ordered the bridesmaids dresses through English's and they were so perfect. The dresses were extremely unique, my girls loved them and can absolutely wear them again, which made me oh so happy. And the advice the owners gave me on both my dress and the bridesmaids dresses were worth every dime we spent.
The ONLY issue I had was that, like the other reviewer, I was told in the beginning that alterations were included, only to find out after I purchased the dress that alterations were not, in fact, included. Not a big deal, since the deal we got on the dress made up for the money we spent on alterations, but the biggest issue were the bridesmaids dresses: I was told that these, too, had the alterations included, and they didn't. But that was my one and only issue with English's- this place is amazing and I highly recommend.I loved English's. After running all over the state looking for the 'perfect' dress ( I probably tried on 100 dresses) the owners at English's found the one, and it was absolutely perfect. Such a gorgeous dress and very unique. I was torn between the one at English's and one at Bridal Mart but what made me purchase the one at English's was the service, quality, and responsiveness of the owners. Very nice, professional people. I also ordered the bridesmaids dresses through English's and they were so perfect. The dresses were extremely unique, my girls loved them and can absolutely wear them again, which made me oh so happy. And the advice the owners gave me on both my dress and the bridesmaids dresses were worth every dime we spent.
The ONLY issue I had was that, like the other reviewer, I was told in the beginning that alterations were included, only to find out after I purchased the dress that alterations were not, in fact, included. Not a big deal, since the deal we got on the dress made up for the money we spent on alterations, but the biggest issue were the bridesmaids dresses: I was told that these, too, had the alterations included, and they didn't. But that was my one and only issue with English's- this place is amazing and I highly recommend. -
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User1622882 Sent on 05/18/20144.4 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wonderful to work with and a great value!Wonderful to work with and a great value! -
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User2136034 Sent on 05/17/20154.2 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 3.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My dress from English's was wonderful and Kim was great to work with when it came to the alternations. She was definitely patient with me, especially since I made changes a few times. She definitely has a gift!My dress from English's was wonderful and Kim was great to work with when it came to the alternations. She was definitely patient with me, especially since I made changes a few times. She definitely has a gift! -
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Eva Sent on 11/23/20093.6 out of 5 rating
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Quality of service 3.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 3.0 out of 5 rating
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Value 3.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I originally decided to buy my dress at English's because my mom and I were under the impression that the alterations would be free. After we already committed to buying the dress and came back a number of months later, there was a sign up that read: "Alterations are NOT free". I loved my dress, but honestly, I could have purchased it for $300 cheaper at Bridal Mart in Burlington. The owners are very knowledgeable about wedding dresses, but I didn't really like the process that I underwent when trying dresses on. I felt overwhelmed when I was done because the pile of wedding dresses on the floor was higher than my head, and I still hadn't found anything that I liked. I felt that they didn't really understand what I wanted, although I wasn't really sure myself. His primary focus was finding something that flattered me, whereas I was more interested in the details and the style of the dress. When I was called to pick up my dress the owner jokingly asked "if it was the pink one", which horrified me. I didn't feel like that was a nice thing to joke about..
Also he said that his prices were the cheapest around for bridesmaids dresses, which was inaccurate. My mom and my maid of honor paid about $50 dollars more for their dresses than they would have paid at Bridal Mart. I liked English's and the owners, but wasn't happy overall with my experience. I would suggest Bridal Mart. Good prices, and good quality.I originally decided to buy my dress at English's because my mom and I were under the impression that the alterations would be free. After we already committed to buying the dress and came back a number of months later, there was a sign up that read: "Alterations are NOT free". I loved my dress, but honestly, I could have purchased it for $300 cheaper at Bridal Mart in Burlington. The owners are very knowledgeable about wedding dresses, but I didn't really like the process that I underwent when trying dresses on. I felt overwhelmed when I was done because the pile of wedding dresses on the floor was higher than my head, and I still hadn't found anything that I liked. I felt that they didn't really understand what I wanted, although I wasn't really sure myself. His primary focus was finding something that flattered me, whereas I was more interested in the details and the style of the dress. When I was called to pick up my dress the owner jokingly asked "if it was the pink one", which horrified me. I didn't feel like that was a nice thing to joke about..
Also he said that his prices were the cheapest around for bridesmaids dresses, which was inaccurate. My mom and my maid of honor paid about $50 dollars more for their dresses than they would have paid at Bridal Mart. I liked English's and the owners, but wasn't happy overall with my experience. I would suggest Bridal Mart. Good prices, and good quality. -
Quality of service
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