Enchanted Cypress Ballroom Reviews
Reviews
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4.6 out of 5 rating
4.6
Very good
54 reviews
Recommended by 92% of couples
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Quality of service 4.6 out of 5 rating4.6
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Average response time 4.6 out of 5 rating4.6
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Professionalism 4.6 out of 5 rating4.6
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Value 4.6 out of 5 rating4.6
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Flexibility 4.6 out of 5 rating4.6
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Featured
Dee G. Sent on 10/08/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful venue
Look no further for an amazing venue experience. The staff is friendly and helpful made the whole wedding easier. They were very easy to communicate with and helped every step of the way . With beautiful chandeliers and a great space there’s not much you have to do the space because it is already so beautiful. The dance floor area is beautiful as well. -
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Teresa Sent on 06/07/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful Venue & Great Salesman
I had my wedding on May 30, 2021 here and the venue is fabulous. Do not let the outside lot fool you. Although it is part of a multi unit business plaza, most people would be surprised when they enter the building. There are spacious rooms to choose from for a ceremony and reception. There are also numerous charming chandeliers, pretty water fountains, a new beautiful bridal suite, a long red carpet to walk on as if you’re royalty, and gorgeous table decor for your event. Don’t take my word for it— Go see it for yourself!
Joe, the sales representative, was of great assistance throughout the entire process and answered all of my questions promptly. He was also personable and helped my “day of coordinator” with wedding details, smaller things like bustling my huge dress train and the much bigger things like organizing the reception/ceremony rooms to my satisfaction.
I hope the venue manager and owner are appreciative of Joe’s work and all he does because the face of your company can make or break your business.
Side note to the owner that has nothing to do with the sales staff. It will help to grow revenue even more if you do some sort of online payment system. My generation and younger want technology, especially if they’re spending thousands of dollars and work long hours. There’s just not enough time for visits and many people are leery about mailing checks nowadays even if it is a cashier’s check. Plus it takes longer to process checks if you do business in different cities that have to be mailed. Just providing a little constructive criticism in a friendly tone.
I will post pics once my photographers have them ready. Cheers, and thank you again. -
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A. Sandoval Sent on 07/04/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Gorgeous venue reflected in every detail
This venue was gorgeous and the staff was incredibly helpful, friendly and flexible. This is a hidden gem located in North Houston that immerses you completely from the moment you enter and walk down the gorgeous entryway before you even set foot in the ballroom. Worth it. -
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Zena Sent on 05/31/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My wedding day was absolutely amazing. The venue is breathtakingly beautiful. Everything was perfect from the beginning to end. Guests are still talking about how good the food was and how beautiful the chandeliers are. I am forever Thankful for Joe and all of his hard work, professionalism, and kindness. He was a pleasure to work with and communicated with me on a regular. He was always willing to answer my questions and ensure my wedding day was perfect. Thank you enchanted cypress for making my wedding day memorable and one of the best days of my life. -
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Jessica Sent on 04/18/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had my wedding here 4/8/18 and I absolutely loved it. Joe Reyna was a pleasure to work with and put me at ease when I felt overwhelmed. I started planning my weeding in January of 2017. Enchanted Cypress was the first venue I visited and 6 months later, after checking out 10 other venues, I ended up back where I started. It just seemed to fit my theme the best and the fact that pretty much everything was included in the package was a bonus. We had some hiccups the day of but Joe did what needed to be done to make it right. I was concerned about the DJ being able to keep up with my Mardi Gras style reception, lots of line dances and zydeco, but DJ Walt was awesome. Please don't let the shopping strip detour you from choosing this venue. Once inside, the ambiance and decor will make it worth it. I cannot thank them enough for a great experience.-
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Crysta Sent on 05/30/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
If you are looking for an "Enchanted" venue for a Fairytale wedding, this is absolutely the best venue for you! Joe was extremely helpful and ensured that the Wedding Day went as smooth as possible. -
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Amanda Sent on 07/11/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Enchanted Cypress Ballroom was the perfect venue for my wedding. Once you walk into the venue (or I should say the hallway into venue) you will be sold. It has beautiful chandeliers and looks so elegant. Joe was the best!!! He answered all of our questions and made the experience fun. He was an awesome DJ as well. He had our guests dancing the whole night. I had guests kept telling me how they loved the food and cake. I never had any issues with this venue and I highly recommend it to any and all brides :) -
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Rachel Sent on 06/15/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I cannot express how pleased my husband and I are with this venue. Joe Reyna went above and beyond on the level of customer service and responsiveness. Not only did he talk me off the ledge a couple times the evening was far more than what I expected. You will not be disappointed with your decision to go with Enchanted Cypress. My guests were highly impressed and raved about the food. Take it from me Joe Reyna and Enchanted Cypress is the way to go!!!! -
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User2585330 Sent on 04/20/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The venue was beautiful and my guests were very impressed with the atmosphere. The food was not bad and the decoration was also beautiful. The Ballroom looked very grand with the high ceilings and chandeliers. Would highly recommend this place for its great value. Make sure you ask for Joe Reyna, he did a great job and was also very flexible with us. -
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Jennifer Sent on 04/05/20165 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We just had our wedding reception at Enchanted Cypress Ballroom over the weekend (April 2, 2016). So many of our guests told us how impressed they were with this venue. Don't be fooled by it being in a little shopping center - once you step inside, you're in a Vegas-grade venue. Major perks of this venue over others: 1. Beautiful decor - you won't need many decorations. 2. Bring your own alcohol. 3. Cake, food, vases, linens, serve and drinkware, DJ, security, and coordinator all included in the cost. 4. Their in-house vendors are top-notch! Shout-out to CakesHouston for putting together a gorgeous and delicious amaretto wedding cake exactly like the design we wanted. Also, big thanks to the chef for a very tasty chicken florentine, green beans, and garlic mashed potatoes for dinner. And THANK YOU to Joe Reyna - an awesome coordinator and DJ. He knows how to keep people dancing and things flowing smoothly. 5. AWESOME sound system and acoustic setup!
If you're looking for the best bang for your buck, WOW factor, and stress-free event planning - look no further! Thank you, Enchanted Cypress Ballroom, for making our wedding so enjoyable!
-Jen & Leo -
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Francis Sent on 03/25/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband and I had our wedding reception at Enchanted Cypress Ballroom in November. The staff and service was beyond amazing!! Angela, our wedding coordinator was so very great! She was very responsive and very flexible. I can't thank her enough for making our wedding day so special. The venue is absolutely beautiful. I had so many people comment on how beautiful the venue was. The food is great and they let you bring your own drinks. I also have to give props to the baker...we showed him a picture of the cake that we wanted and recreated exactly that...and it was delicious! -
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Ashley Sent on 02/19/20165 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband and I recently had our wedding ceremony and reception at Enchanted Cypress and it was AMAZING!!!! From the first time I stepped into Enchanted I fell in love with the gorgeous venue! This place is truly magical and fit the look we were going for. Joe, who is the venue's sales manager went above and beyond to make sure our big day was perfect, and it truly was that and more!! He served as our day-of coordinator/DJ/Superman (lol.) I never thought I'd be so calm throughout the planning process of my own wedding, but Joe, Shelly, and the OUTSTANDING staff at Enchanted cypress made everything so easy. We used their catering and I'm so glad we did because the food was another highlight of the night! Everything was so delicious. I highly recommend using Francisco for your wedding cake. He was a pleasure to work with and the cake was beautiful and delicious!. We can't say THANK YOU enough to Enchanted Cypress for bringing the vision we had for our wedding day to life. Anything we requested, they provided without any hesitation. Keep making couples happy! :) -
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User2453394 Sent on 12/04/20155 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I absolutely loved this venue from the 1st day I saw it. Everything about it screams Fairy Tale which was exactly the theme I wanted. Once you walk down the red carpet, you fall in love instantly with the beautiful chandeliers and fine details. I loved how Angela and Joe worked with me and my husband throughout the process to make it how we envisioned it. They were always there for us if we had any questions and let us come in to practice our dances before the wedding. The food to choose from is so delicious and the cake is one of the best cakes I've ever had. When I saw the cakes at the wedding I screamed for joy as it was exactly what I wanted. Our friends and family kept saying how this was the most beautiful wedding they had ever been to. This makes me feel so wonderful that all this hard work paid off and I am so blessed that I got to work with Angela and Joe to make my dream wedding come true! Thank you all so much!
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Rheaven Sent on 09/28/20155 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Angela, Shelly and Joe were all wonderful to work this. The food and cake are amazing and highly recommend using Francisco for your wedding cake. They staff was great and make the planning process very easy. -
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User2300937 Sent on 09/04/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I got married at Enchanted Cypress Ballroom last month. I was so happy, God blessed me and my husband so much through this venue. The staff were so helpful and patient. They worked with us and helped us so much. They helped personalize every detail and allowed me to do everything exactly how I wanted. They were so awesome about everything. Every detail was perfect. The cakes the lighting the table settings. It was so awesome, all I needed to do was bring in my floral/centerpieces they even have little candles for the tables. I forgot to bring music for the reception, no worries they set us up with beautiful music for the reception. I can not recommend this venue enough. I loved it all, the venue is so amazing it has the most amazing ambiance, it really does feel enchanted. I'm not a princess but this venue made me feel like I was. If you are looking for a venue, definitely check this one out. I wasn't sure it would fit me, but the venue is so beautiful and they personalize it all. -
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Nelly Sent on 08/10/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This venue is absolutely ENCHANTING!!!Everyone of my guests was stunned by how beautiful it was. Angela (coordinator) and Joe (DJ) are GREAT they made sure everything ran smoothly Family and friends are still telling us (3 weeks later) how delicious the food was, how beautiful everything looked and how they had a great time!!!!!! Thank you Enchanted Cypress -
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User2010472 Sent on 01/15/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The foods that I served at my wedding was amazing, as well as the cake. Everything was on a timeline, which was good since I am a planner. The coordinator was very attentive and helpful anytime I would have any questions or concerns. -
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Abigail Sent on 12/04/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This venue is absolutely ENCHANTING! Everyone of my guests was stunned by how beautiful it was. Lauren was amazing! She went above and beyond. She worked with our budget, gave great advice, did amazing work the day of the wedding. She is truly the best. -
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Tina Sent on 10/29/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Enchanted Cypress Ballroom by far exceeded my expectations. The whole package was worth every penny weddings can be expensive and stressful. Thanks to Nallelly all of our expectations were met, she walked us through the entire process I don't know what I would have done without her, and her helper for the rehearsal and day of the wedding was just as amazing. The cake was exactly what I wanted, the good was by far the best food I've had at a wedding get the carving station! And the DJ did such a great job and all staff involved. We were a little set off by the outside appearance being in a shopping center but once your inside it is perfect all throughout! Communicating with one person rather than a dj and a baker and coordinator and a venue and caterer was the best decision ever and would definitely recommend the ballroom to anyone this is such a hidden gem. We absolutely loved every part of our experience. -
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Lisette Sent on 09/08/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Nalley did a great job making sure everything was ready to the smallest details to the biggest. I was so glad that she stepped in and made me feel at ease. The whole staff was very friendly and the service was great. My cake was exactly how I wanted it and the DJ did an awesome job too. My guest said that they had so much fun at my wedding! So thanks to everyone who made this happen and to Nalley for all her patience and support. -
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Blanca Sent on 08/29/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Enchanted Cypress Ballroom is the best!!! , starting from the event planning service, coordinator , music ,cake , food , bartender everything was absolutely great! it is such a beautiful elegant venue where a brides dream comes true. If I could do it all over again I would do it exactly the same. Our coordinator Nallely was amazing, right on point at all times, making it so much easier for us to enjoy our wedding worries free. I will keep Enchanted Cypress Ballroom in my heart thank you so much =) for everything. -
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Michelle Sent on 08/27/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We are extremely happy with Enchanted Cypress Ballroom!!! They were professional from beginning to end. I was very happy with both of my coordinators and could not ask for better. EVERYTHING was fabulous!! -
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User1742559 Sent on 07/31/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The venue glittered, the food tasted fabulous, and the DJ got the party going early -- exactly what our daughter wanted! She described the evening as "perfect," and that accolade was largely due to Lauren and the staff at Enchanted Cypress Ballroom. Our daughter outlined the framework for the evening, but we left the details to the professionals. As parents of the bride, we could not have been more pleased! -
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User1645556 Sent on 06/03/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My wedding was awesome at Enchanted Cypress, we recieved tons of compliments on the venue. The venue was beautiful and Maygen was great. Maygen helped 100% with all we needed, and our choices. I would recommend this venue to anyone getting married, it included everything we needed. Enchanted Cypress is a one stop wedding shop. Maygen is great!!! -
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Sophie Sent on 02/28/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Maygen was our wedding coordinator, and what can I say? She was awesome! She was there from beginning to end to answer all random/unimportant/important questions we had through the process. She returned my emails at all hours of the day/night. You could really tell she enjoyed her job and had the best interest of the brides in mind when it came to planning their big day. When I had crazy ideas, she would always give me her expertise opinion on whether she thought it would work/wouldn't work from prior experience. She made my dream come to life on my wedding day. If I could do it all over again, I would without a doubt choose this venue again. It was my DREAM venue. It was the venue that ever princess out there dreams of. The night went without a flaw and everything was perfect. I would definitely recommend this venue and working with Maygen. She made my dream come true and I am forever grateful. The staff here was also so considerate when I had to change my wedding date because of my medical illness and the whole entire staff on the day of was so nicely dressed, professional and so accommodating. -
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Amy Sent on 11/06/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We were very pleased with our wedding reception at Enchanted Cypress. The owner went out of his way to accommodate our requests. We had so many compliments on how beautiful the venue is and how friendly the waitstaff was. The cake was so delicious and moist. Thanks for helping to make our day so fun and special! -
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User1267866 Sent on 08/01/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This was the best venue I had ever been to, My husband I are are very pleased with everything that the staff had done to make our wedding day a memorable one. The food was fantastic and so was our cake. Everyone had a good time and we even got compliments the whole night for how beautiful the venue came together. We would definitely refer our friends and family to this place. The staff are just very sincere and patient and also helpful. -
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Nazanin Sent on 04/26/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The entire staff at Enchanted Cypress Ballroom is just great!!! my wedding planner Maygen helped make our wedding one of the best days of our lives. Her amazing ideas and wonderful taste made the decorations more than what we expected. Our wedding went absolutely flawlessly with perfect timing and my friends and family loved everything. with their reasonable prices and detail-oriented, sweet, organized wedding planners I would definitely recommend this ballroom to whoever that is planning an elegant indoor wedding. -
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Catherine Sent on 02/19/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This was over and beyond what I had imagined. Everything went perfectly. They catered to our needs without hesitating. It was absolutely amazing. Everyone there had an amazing time and people still talk about gorgeous and nice the reception was :) -
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Nicole Sent on 02/15/20135 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My experience with Enchanted Cypress Ballroom was amazing. I had my dream wedding and had so much help from the planner that was provided, Maygen. She did everything and was very prompt at responding to all of my questions. The venue is so beautiful and perfect for a wedding of any size. There are separate areas for the ceremony, cocktail hour, and reception...all with beautiful chandeliers. My day was perfect there were no problems, and it was everything I had dreamed and more. The food is also excellent, the guests loved the appetizers that were passed during the cocktail hour, especially the beef wellington. The waitstaff and bartenders were so nice and very attentive. The meal was also wonderful, we had a plated diner and the staff was very efficient at getting the meals out quickly. The ballroom is gorgeous and has an amazing sound system, if you like to dance this is the place for you. I would recommend this venue to anyone planning a wedding! -
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Patti Sent on 01/22/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My daughter had her wedding reception at this beautiful venue. From planning the event to loading up the gifts at the end of the reception, Maygen and her staff were very professional and helpful. They offered ideas and suggestions during the planning phase and the execution of all the planning was perfect. Our guests had and wonderful time. They commented on how beautiful the venue was and how good the food was. I would highly recommend this venue. -
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Nia Sent on 01/12/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I am really happy that I had my wedding here and not anywhere else! Everyone still talks about how amazing my wedding was. This is the place to get married in the Houston area. Once again just AMAZING. -
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User1050505 Sent on 12/21/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had a fabulous experience. Brenda was very responsive to our needs both in planning and the day of the wedding. She worked closely with our wedding coordinator on every detail. The facility was absolutely gorgeous for the wedding. The food was delicious and abundant. The value was outstanding compared to many other venues. So much is included in the base price which made planning so much easier and kept the cost down. The picture walls around the room were an enjoyable touch for our guests and were included in the price. The dance floor is large enough to accomodate a large group. We were pleased and so many of our guests remarked how awed they were by the beautiful surroundings. I would highly recommend this facility. -
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Cristina Sent on 11/25/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had my dream wedding recently and Enchanted Cypress helped that dream come true. Aside from their incredibly gorgeous venue, Maygen helped us realize everything we had imagined. Not only were they super affordable they were also very accommodating. They let us bring in our own liquor, desserts for a dessert bar, and have choices of different menus (All things that a lot of other venues wouldn't allow). Maygen, Thank you so very much for taking care of all the little hiccups. You truly are great at your job and we are so happy that we got to spend our first day as husband and wife with you guys.
If you're looking for a fairytale venue and incredible service definitely look into Enchanted Cypress :)
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Rachel Sent on 11/24/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
People are still talking about how much they loved me and my husbands wedding here. The place was so beautiful. Everyone was so helpful and made the whole experience amazing! I'm extremely happy to have had my wedding here. -
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Haley Sent on 11/06/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Couldn't have done it with out Maygen! Amazingggg! -
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Linda Sent on 09/16/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Awesome ballroom!!! The best I could find in Houston based on my criteria. We didnt even need to invest in decoration since the hall is so magnificent! Mayghen, the wedding coordinator, is awesome!! She was very flexible, patient, and able to deal with crazy situations :-)
Used more than half our budget for the hall, but was well worth it. All our guests were amazed and "enchanted" by this hall!! -
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Jessica Sent on 06/12/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Enchanted will BLOW YOU AWAY! It is a hidden gem like no other. Not only did a get a beautiful balroom with huge stunning chandeliers, picture walls all over, stunning set up, I also got a wedding coordinator. Maygen was my coordinator from enchanted, and I thought she was there to just help me plan my night out, but she WENT OVER AND BEYOND. She was a TRUE WEDDING COORDINATOR! Set everyone in line, kept it all moving slowly. If it meant her serving tables their plates to make it run smoother she did it. She helped me plan everything from the time I arrived till it ended. Usually you have to pay extra for a coordinator and we got her as part of our fee. I left that night saying "This night was all I wanted and more" The whole time everyone was like how did you find this place. I had a few friends ask if would be offended if they got married there two, I was like no way this place is AWESOME. The food was FANTASTIC, soo many compliments. People thought I spent WAY more then I did because this place was that over the top!! I recommend it to anyone and everyone!! -
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Diana Sent on 02/02/20125 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely the most BEAUTIFUL Ballroom!! Words cannot describe what an amazing place this is. Everyone was breathless as they walked into our reception. I must say, I had an unforgettable wedding thanks to the beautiful venue. Our pictures there are just AMAZING. Andrea did a great job at helping organize our event, the owner of the venue is extremely reasonalbe and kind, and the staff is on top of everything. Every single memeory of our wedding reception is great. All of our guests continue to share with us what an amazing time they had there. I guarantee you, once you see it, you will not want to leave without booking this place. Def a dream come true. . . . . Thank you, Enchanted Cypress!!!!
Oh, and def go to the spa next door for hair & makeup (same owner). Nandana Day Spa is the best!
Diana & Hebert Diaz (10/29/11) -
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Grace Sent on 12/22/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Such a beautiful ballroom and very kind and helpful coordinator and Owner. You made our dreams come true. -
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John Sent on 11/29/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Abdee(owner) and Andrea(coordinator) are the best. They truely gave it their all to make sure our "Perfect Day" stood up to its name. Since day one, Andrea has been very good at making sure you get everything you would need and gave very good professional advise. When it comes to big decisions, Abdee is a very admirable gentleman with great understandings. These two will bend over backwards to make everything work for us. The most important thing in our reception was the ability to keep our culture and still able to utilize the Enchanted Cypress Ballroom, it is hard with certain rules and regulations, but they were able to do it for us, with that in mind, ECB is now top contender that is able to provide us with a beautiful place while hosting our vietnamese family and still keep our traditions. This place will be recommended by us to all of our friends as a top consideration for all parties. Thank you so much Andrea and Abdee, and thank you ECB crew. -
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Kimberly Sent on 10/25/20105 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had our reception at Enchanted Cypress Ballroom on October 16th and it was AMAZING! Not only is the venue absolutely GORGEOUS, Andrea and everyone else at Enchanted Cypress, did an amazing job coordinating everything and making sure our reception went off without any problems. I just wish I knew you could have your ceremony upstairs and reception downstairs before I booked the church for the ceremony. If I had to do it all over again, I would have booked them for both the ceremony and reception. I 100% recommend Enchanted Cypress Ballroom for weddings or any events. Our guests are still talking about how amazing the reception was and how great the food tasted. Enchanted Cypress is amazing and I am so blessed to have been able to have our reception there and to have worked with an honest, professional vendor. Thank you so much, Enchanted Cypress!!! -
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User2570864 Sent on 04/07/20164.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
I would like to say Joe Reyna and Blanca were incredible the day of my wedding. Very tentative to every little detail. I had no clue what to expect, but didn't need to worry, because Joe made sure everything was taken care of. He is absolutely great at what he does, I love him and wish I could do it again just to work with him. You could tell Joe and Blanca enjoy what they do and most importantly enjoy making their clients happy. I love the shear fact when he could see in my eyes time and time again how stress or I was during meetings he found away to make me smile and just be upbeat and positive about every little thing. That meant the world to me.
Another thing I would like to add is even after I got married, I had things at the venue that needed to get picked up, and Joe made sure of the things I provided were set aside in an organized way for when my sister came by to get them. That made me happy, because even after the wedding he was still great and so very professional.
Enchanted Cypress is a beautiful venue with the greatest coordinators. I highly recommend this place by far. -
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User2208774 Sent on 07/02/20154.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This venue is absolutely gorgeous!! After a rough patch with the change of staff and lack of communication, Angela (wedding coordinator) came on board and saved the day! She was fabulous and had everything we needed under control leading up to, as well as the night of our reception. She was attentive and wonderful! The decor, setup, food was amazing. My guests repeatedly commented on the awesome food. The venue is so easy as everything you need is inclusive.
The major flaw was the DJ. He was horrible!! I was so disappointed with him. He had a major lack of communication prior to our event. During the cocktail hour and dinner, I repeatedly asked him to turn down the music as we tried to interact and talk to our guests, as we were yelling to hear everyone. Then during dinner he started to play our "first dance" song. I was so mad! I yelled at him to quickly turn it off. Then to make matters worse, he couldn't get the mother/groom song to play. I stood there, horrified as I watched my husband stand there in silence for 10 minutes, embarassed and waiting to have this amazing moment with his mom. Poor Angela repeatedly tried to tell him, but it was out of her control. He was terrible. If you choose this vendor, and I highly recommend them, make sure you do not get Tyler (DJ Motai) as your DJ. You will more than regret it and I hope they absolutely do not continue to use him!
Thank you Angela for everything. You made that night so special, and tried everything to make the night go according to plan! -
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Amaris Sent on 06/15/20124.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Enchanted created a wonderful environment and experience for my guest. They were flexible and fair. We received a fantastic deal from them. Their staff was wonderful. The food was delish!!!! I was somewhat dissappointed in the quality of the cake the venue set up. The cake tasted wondeful but it was poorly constructed. The DJ they supplied was fantastic as well. We brought in a DJ to handle the Nigerian part of our ceremony. Their DJ worked fantastic with our the other DJ. I was overall very impressed with the planning process and the outcome. Enchanted is defintely a wonderful venue. -
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Lisa Sent on 11/14/20184.6 out of 5 rating4.6
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Delightful and completely satisfied
We had a retirement dinner in the small ballroom. It was decorated beautifully. The atmosphere was welcoming and warm. The staff was very attentive. Joe Reyna is absolutely wonderful to work with. He works hard to make sure your event is all you want it to be and more. I highly recommend Enchanted Cypress Ballroom. -
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Rachael Sent on 06/01/20124.4 out of 5 rating4.4
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 2 out of 5 rating2.0
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Flexibility 5 out of 5 rating5.0
Habitat for Humanity Northwest Harris County held there Toolbox Bash event at this venue and the experience was very good. -
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Ebony Sent on 08/30/20114.3 out of 5 rating4.3-
Quality of service 4 out of 5 rating4.0
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Average response time 3.5 out of 5 rating3.5
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing place beautiful and professional wedding of our dreams!!! -
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Crystal Sent on 10/21/20133 out of 5 rating3.0
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Quality of service 3 out of 5 rating3.0
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Average response time 3 out of 5 rating3.0
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Professionalism 3 out of 5 rating3.0
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Value 3 out of 5 rating3.0
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Flexibility 3 out of 5 rating3.0
I will start off by saying that the venue is beautiful and we received tons of compliments. However, BEWARE if you are having a DJ. I was assured from the venue personnel that the DJ (ALEX and also DJ's at Drink Houston) that they provided would be great. Well. let me tell you he was HORRIBLE!!!!!!!!!! I had 80 songs on my playlist and he played 3 of them. That is it! You could not hear him at all when he introduced our wedding party. I had to cue him when to play our first dance song! I had to take the microphone so I could tell the girls I was about to toss my bouquet. So wrong! The owner of the venue was standing at the DJ booth and DID NOT help and was clueless about everything. You would think an owner of a venue would know just a little bit!!! The baker they use is ok, not great. My wedding cake was pretty, but a little small and I had a groomscake made by the same baker and it was so small and tacky. I gave them photos of exactly what I wanted. It looked nothing like it at all. If I had to do my wedding all over again, I would not have it here. Not enough personnel to help out at all. -
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Donna Sent on 04/08/20131.9 out of 5 rating1.9
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Quality of service 1.5 out of 5 rating1.5
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Average response time 1.5 out of 5 rating1.5
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Professionalism 1.5 out of 5 rating1.5
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Value 5 out of 5 rating5.0
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Flexibility 0 out of 5 rating0.0
When we first booked this venue, our coordinator was Andrea and she was so professional and we loved the venue. Everything thing was great until a month before the wedding. We went for a food tasting and found out that our coordinator no longer was working there and we had a new girl named Brenda. Brenda was unprofessional lacked experience. We asked to speak the the owner, who was very nice and reassured us that everything would be fine and that he would talk with Brenda. On the day of the wedding Brenda was clueless. We spent so much time trying to find her during the event. For cocktail hour Brenda was suppose to open up the curtains so that everyone could find their seat and be comfortable while the wedding party was taking pictures. We came into the Venue an hour later to find that Brenda never opened up the curtains for people to sit, so for an hour our 200 guest were made to stand with their drinks and food. We had a schedule that she was responsible to make sure things were done at certain times and she was no where to be found. If it wasn't for our DJ picking up her slack nothing would have gone right. All night long you saw our DJ having to go find Brenda to tell her what needed to be done next. Our photographer missed the Father Daughter dance because Brenda didn't follow the schedule. I had to find Brenda to tell her that they needed to serve the food because it was late and then the food was cold. The rest of the staff were very nice and professional. This is such a beautiful venue, it's a shame that our coordinator did such a bad job! I would recommend this vendor, but be careful who you get as a coordinator. -
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Nnenna Sent on 06/19/20131.4 out of 5 rating1.4
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Quality of service 1 out of 5 rating1.0
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Average response time 3 out of 5 rating3.0
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Professionalism 1.5 out of 5 rating1.5
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Value 0.5 out of 5 rating0.5
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Flexibility 1 out of 5 rating1.0
Maygan was great. The only issue we had guests complained about valet parking which I should've told them if enchanted management told me in contract there was going to be a charge $7 for parking. To them it looked like I invited them to steal or rip off $7 from them. I heard a lot of friends complaining some even called my planner to complain how good the wedding was but valet charge was ridiculous. Another guest even had a fight with the valet cops were called. one of my guest was given a wrong ticket and was refused to get her car. Total mess. . The wedding was fabulous just don't understand why your management will let valet parking ruin their reputation it should've been included in my contract I was told parking was free so why the charge? Some of my guests stated they knew they were being defrauded as some refused to pay and just parked their car. They also hired a security guy who told them their car will be towed if they park it. I am now forced to apologize to all my guests and will be sending a card and statement just to tell them I was lied to and tricked. This is more like having a medicine after death.. -
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Nabeelah Sent on 06/19/20241 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Intentionally withheld guests wallet
A guest at our wedding lost their wallet and the manager and owner intentionally withheld the ID and credit cards of this guest to discuss an unpaid invoice. I have never dealt with this level of privacy invasion or disrespect.
Additionally, there was a giant cockroach that came from the kitchen into the dance floor. -
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Angela Sent on 06/17/20221 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Filthy Venue
The venue is very dark, very dirty walking into the ceremony area, and very dirty in the very front of the building. The water fall wasn’t running and it was filthy with green mold everywhere. As I shared my concerns with the lady (don’t know if she was the owner or not), she simply stated oh yeah it is what it is. That was a lousy excuse for the venue being so nasty and not clean. They are overpriced for this venue and this type of attitude. I wouldn’t recommend this venue to anyone.
Enchanted Cypress Ballroom (Owner)
a day ago
Dear Mrs. Angela we appreciate your comments and we already take actions about the person who talked with you. She is not longer with us. Also, we have in our records you make a last minute appointment but you show up 2 hrs. later so we couldn't conduct the tour so we never quote your event. At the moment you arrive to
our property our maintenance team was painting and fixing our water features for our upcoming events.
Thanks again for the comments.
Response to the Owner…
Please be advised that your establishment was NOT CLEAN. It is very difficult to believe that you have corrected the issues in less than 24 hours. The fountain was full of green mold, cob webs with living spiders in the entrance of the establishment, and it was very dirty walking into the building. The drapery in the entrance were full of dead bugs that hadn’t been cleaned in awhile. The uneven flooring to the ballroom is a hazard to anyone that is of age. I don’t believe that the time I arrived would have changed what I saw with my own eyes. Yes, there was a guy painting in the ballroom which is not apart of the complaint, which is the only room that is a part of your advertisement. It would be profitable if you advertise the entire building, not just your grand ballroom before anyone makes a ride to this filthy venue. The complaint speaks of how nasty and dirty the drive-up and walk-up is to your establishment. If the cost is thousand of dollars, (I downloaded your price list of the different packages) then please invest in a clean-up crew. As the lady replied it is what it is, which is definitely correct, the place needs to be cleaned. Thank you for your response.
Ms. Gaddis -
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Ana R. Sent on 11/18/20211 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Wedding Contract
Monday November 1st, 2021 at 10:07am Abdee Sharifan contacted me to my cellphone
telling me the call was being recorded and started yelling and cursing at me to take down the review I have posted on social media with is my post of nothing but the truth of what's happening to me with this whole venue he started to reatened me and harrass me to come to my place of employment I told him if he came to my place of employment I will contact the police because he will be trespassing and have him escorted out by police he then started to threatened to take me to court and file against me over my online review I told him everyone has the right to post their experience of how they feel and speak the truth. So I tried calling him back after he hung up on me and he forwarded my call to voice mail and I called him again and no answer so I then contacted the venue Enchanted Cypress and spoke to Angelica Mancia which was the main person who sold me the contact there at Enchanted Cypress and told me that she didn't know what was going on and that I needed to speak the manager regarding my contract and kept hanging up on me. I have emailed lidice ortiz who is the so called manager several times regarding my contract and she never replied back to me then on November 2nd 2021 she sent me an email stating that she hopes my week is going well and that per the owner Abdee Sharifan in order to move forward I needed my attorney to contact them. So the owner Abdee Sharifan canceled my contract with out my written consent to do that . this has been a very bad nightmare for us and we have so many contracts with other vendors for our wedding there setup with this venue Enchanted Cypress and now they have avoided all of our calls and emails and we are out of our money. and now I have contacted other venues to see if they have that date available 7/23/22 no has it available now were having to find a way to move it to a Friday it has been a big nightmare for us. now we have to wait for our lawyer to file against them. my bank has been reaching out to these people and they never responded I never got receipts of what was paid the first time and second time total of 7309.00 bad business never in life have I ever gone through something so awful like this. all I have to say is the truth will come out to light. the manager Lidice Ortiz and Abdee Sharifan are used to stealing from innocent people. -
Quality of service
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