Eithne N. Sent on 08/14/2014
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Quality of service
5.0 out of 5 rating
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Average response time
5.0 out of 5 rating
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Professionalism
5.0 out of 5 rating
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Value
5.0 out of 5 rating
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Flexibility
5.0 out of 5 rating
I am reviewing my engagement ring and my future husband's experience.
I'm going to start by saying FH didn't want to go to Emil's at first. We spent a miserable day going to the mall and going from shop to shop only to have all but one salesperson ignore exactly what we were saying. He then spent several more days on his own looking for an engagement ring; I was really specific about not wanting a center diamond and the first thing they did was smile, nod, and take me over to the diamonds.
When Jeff did get down to Emil's, he was at wits end and then Emil kind of made all that disappear with a couple jokes and got right down to business. I am now the very proud owner of a gorgeous sapphire ring, custom designed, and there really aren't words to do it justice. They did a wax mockup for Jeff after the stone was ordered and came in, and from there delivered a beautiful piece of work. It ended up being less than a quarter of what one of the other local stores wanted to charge for something that was not nearly so pretty.
We are definitely planning on using Emil's for our wedding bands because Jeff had such a good experience with them listening to his and our ideas and not getting shunted to exactly the things I asked not to have.
I am reviewing my engagement ring and my future husband's experience.
I'm going to start by saying FH didn't want to go to Emil's at first. We spent a miserable day going to the mall and going from shop to shop only to have all but one salesperson ignore exactly what we were saying. He then spent several more days on his own looking for an engagement ring; I was really specific about not wanting a center diamond and the first thing they did was smile, nod, and take me over to the diamonds.
When Jeff did get down to Emil's, he was at wits end and then Emil kind of made all that disappear with a couple jokes and got right down to business. I am now the very proud owner of a gorgeous sapphire ring, custom designed, and there really aren't words to do it justice. They did a wax mockup for Jeff after the stone was ordered and came in, and from there delivered a beautiful piece of work. It ended up being less than a quarter of what one of the other local stores wanted to charge for something that was not nearly so pretty.
We are definitely planning on using Emil's for our wedding bands because Jeff had such a good experience with them listening to his and our ideas and not getting shunted to exactly the things I asked not to have.