Emerald Grande at HarborWalk Village Reviews
Reviews
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Quality of service 4.6 out of 5 rating4.6
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Average response time 4.6 out of 5 rating4.6
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Professionalism 4.7 out of 5 rating4.7
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Value 4.6 out of 5 rating4.6
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Flexibility 4.6 out of 5 rating4.6
Awards
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Lexi Sent on 11/17/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The BEST Wedding experience with the BEST staff ever. Did not have to worry about a thing!
As a Type A bride, I can confidently say that from start to finish, the Emerald Grande and their staff made the entire wedding-planning experience seamless and truly enjoyable. Emily Buckley (Director of Catering Sales) and Annette Peterson (Wedding Coordinator) were the dream team. They handled all the prep work—from the BEO document and coordinating with vendors to offering recommendations—and ensured every single person was in the right place on the big day, from first looks, family photos, the ceremony, reception, and everything in between.
I’ve seen some negative reviews about the Emerald Grande condos, and I could not disagree more. Our room was clean, comfortable, and had a beautiful view. Honestly, I get teary-eyed writing this because our day was simply a dream.
My family has a place in the Destin area, and we’re always on the harbor enjoying activities, pontooning to Crab Island, or dining and drinking—but we had never actually stayed at the Emerald Grande before. I’m so grateful we chose it for our wedding.
Thank you to the entire team for being who you are. You made everything AMAZING! -
Quality of service
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Kelsey Sent on 06/02/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Phenomenal Experience
Choosing the Emerald Grande as our wedding venue was one of the best decisions we made during the entire planning process. Not only is the venue itself absolutely stunning — with breathtaking views, elegant event spaces, and top-tier amenities — but the real stars of our experience were Emily and Annette.
From the very first meeting, Emily made us feel seen, heard, and completely supported. They were organized, responsive, and genuinely invested in making sure every detail of our day was perfect. Their experience and calm professionalism gave us so much peace of mind — especially during those final few weeks when things can feel overwhelming. Every question I had (and there were many!) was answered with patience and care.
On the day of the wedding, everything ran seamlessly. I didn’t have to worry about a thing. Annette handled every transition, every vendor, and every tiny behind-the-scenes task with grace. Our ceremony and reception flowed beautifully, and I was able to be fully present and enjoy every moment — something I’ll always be grateful for.
I truly can’t recommend the Emerald Grande and this incredible team highly enough. If you want a breathtaking location paired with staff who will go above and beyond to bring your vision to life, look no further. Thank you, Emily and Annette, for making our wedding day everything we dreamed of and more! -
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Amy Sent on 04/20/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Perfect Wedding Venue - Truly A Dream!!!
Our wedding at Emerald Grande was everything we dreamed of and more. From the very beginning, the planning process was completely stress-free and enjoyable all thanks to the incredible team, especially Annette and Emily. Working with them truly made everything so easy and seamless. Their warmth, professionalism, and attention to detail were unmatched. We always felt supported, understood, and genuinely cared for throughout the entire journey.
The communication was outstanding. Every question, concern, and idea was met with a quick response and thoughtful guidance. On the day of the wedding, Annette executed everything perfectly — we didn’t have to worry about a single thing, which allowed us to be fully present and enjoy every moment.
And the food… absolutely phenomenal! Our guests are still talking about how delicious everything was. From cocktail hour to the main course, every dish was fresh, flavorful, and beautifully presented. It far exceeded the typical “wedding food” experience and added a touch of luxury to our celebration.
Emerald Grande also offers amazing value. The pricing was incredibly fair for the level of service and quality we received. The packages were clear, customizable, and transparent — no surprises, no stress, just a smooth, well-organized process from beginning to end.
If you’re looking for a stunning venue with exceptional food, flawless coordination, and a team that truly cares about making your day perfect, Emerald Grande is the one. Huge thanks again to Annette and Emily — you made our wedding unforgettable, and we’ll always be grateful.-
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+7 photos
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Quality of service
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Todd Sent on 03/30/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The perfect day!
The staff at the Emerald Grande were amazing. Especially our coordinator, Annette. She made the day unbelievable! We did not have to worry about anything on our wedding day because it was all professionally done and organized by the staff there. Annette focused on every detail big or small and took the worry away from us, allowing us to enjoy this marvelous occasion without additional stress. Emily was very friendly and helpful planning our wedding. She showed us the backup options in case of bad weather (it was suppose to rain), as well as helping pick out our venues food and beverage menu. The food was delicious and the guests enjoyed it all very much. From the time we arrived for the wedding prep to the grande exit; it was all perfectly done. Thanks to all the servers and bartender who made sure that all our guests were satisfied and got anything they needed quickly. The entire crew was friendly, courteous, polite and attentive. We highly recommend the Emerald Grande for your perfect wedding. -
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Meredith Sent on 12/11/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Best Wedding Venue EVER!
How do I even begin to write a review for the place that gave us the most MAGICAL wedding?! :)
My husband and I live out of state and found The Emerald by chance when looking up venue options in the area for our wedding. The pictures online were beautiful so we reached out to inquire about details. Their staff was very prompt in getting back to us, set up a phone call and were transparent with pricing and information. So, we set up a date to come tour!
The online pictures don’t do the outside Captain’s Deck justice, it is a breathtaking view! At our tour we met their Director of Catering and Sales, Emily Buckley. Meeting her absolutely sealed the deal, and when you meet her, you’ll see why! She was warm, knowledgeable, organized, and just an absolute joy to work with! I was a very Type A bride with lots of detail questions along the way in the planning process. Emily was always very prompt with responses, and always responded with a smile. She was just ON IT with every potential detail you could think of, and she even thought of the details we didn’t! We truly hit the jackpot working with her during the wedding planning process. We were sad when the wedding was over because we didn’t get to talk with her anymore, she’s just delightful!
Our day of Wedding Coordinator was Annette Peterson and oh my goodness, we just loved her, too! She could absolutely be president and we hit the jackpot again having her as our coordinator. Annette had every detail of the day planned down to the minute. She made sure everyone knew where to go and what to do, and the day flowed like a dream because of it! As any wedding does, we had a few hiccups come up, but she handled them flawlessly and we didn’t even know anything about them. She helped me with my dress, made sure we had drinks, at times was our body guard, and kept the pace of the day running smoothly. If I could rate her a million stars, I would!!
We cannot thank The Emerald enough for an absolute dream of a wedding day and a smooth wedding planning process. Planning a wedding, particularly an out of state wedding, is intimidating! But Emily and Annette made it a smooth and enjoyable process. I highly recommend having your wedding there and working with their dream team!!! Thank you thank you THANK YOU!! -
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Demekia Sent on 11/20/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Wedding Experience!
This wedding was perfect! From the beginning with planning details with Emily Buckley to the details on the day of the wedding with Annette Peterson! This team at Emerald made sure the wedding was great! The food selection was delicious! The price for this venue also fit our budget! The scenery was magnificent! I rate them a 10+! -
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Kendall Sent on 07/10/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
June 7, 2024 wedding
From start to finish, my experience with The Emerald Grande was perfect! Working with Emily and Annette was so enjoyable! They answered all of my questions in a very timely manner and were always so happy to talk to me!-
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+4 photos
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Shuntay Sent on 06/28/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful & Amazing
Where do I begin! The Emerald Grande condo and Venue was amazing!!! It was everything that we imagined. Emily and Annette did an amazing job from start to finish. Any questions or concerns they handled it for me. From getting the Bridesmaid together from making sure the guys was on point. Even me (the Bride) had a lot of anxiety) Annette knew how to calm me down 🥰.Originally our wedding suppose to have been on the Captain's Deck, but due to rain and heat we decided to have it in the new renovated Harbor Ballroom. The food was delicious. So if you looking for a destination wedding look no further Emerald Grande Destin, Florida is the place to say your I Do Too!-
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+2 photos
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Kendra Sent on 05/10/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Scarlett and Christian
Our wedding was Perfect! Emily and Annette were awesome to work with and they made sure our day was spectacular! The venue was beautiful overlooking the water. The food was excellent. We could not have asked for more. -
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Kelsey Sent on 01/24/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing experience!
Emily and her team did an amazing job of masking all of my wedding dreams come true!! I would HIGHLY recommend to any brides to be! -
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Steph Sent on 11/09/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
DREAMY Beach Wedding
Where do I even begin? My wedding at the Emerald Grande was DREAMY! From day one of my interest in this venue, the whole team made me feel listened to and they were always very responsive. I worked with Emily for most of my wedding planning process and she made sure that I was meeting deadlines and answering the questions that needed to be answered on a timeline. If it wasn't for her keeping me on track, I'm not sure what I would have done! Any question I asked was answered quickly and honestly and Emily gave her knowledge and input to guide me in my decision making, which was more than welcome (and I think saved us some money on things we didn't need to spend money on)! Once I got closer to my wedding date, I began to work with Annette who was fabulous! My whole wedding party and family knew exactly where to be and when to be there without me lifting a finger. Annette really was the glue the day of the wedding and kept everyone in line (even the boys)! "The food was the best I've ever had at a wedding" was a common phrase I heard about our wedding. We were even able to add in some pigs in a blanket to our appetizer list and ALL allergies were addressed and catered to the day of the wedding. The team made sure to contact all of my vendors and I rested assured knowing that the whole day was taken care of and they knew and understood my vision. I got ready in a bridal suite at the Grande which was overlooking HarborWalk and it was such a relaxing, beautiful view for the morning of the wedding and even the next day as we had a little goodbye sendoff for some of our guests. My family was even able to see us during our first look on the beach from our condo!!! How special! The first look on the beach is priceless and something everyone should do! There ended up being a LOT of people on the beach on my wedding day, so Annette made the decision to switch beaches and go to a beach right before the Grande's private beach that only had one group of people there. The photos on the rocks were INCREDIBLE and the sunset was to die for. The Grande was even able to accommodate our dog at the ceremony and made sure he had water and even let him hang out in the AC when it became too hot for him. We did our ceremony on the Captain's Deck, cocktail hour and reception in the HarborView Room. The level of care was unmatched and if you're looking for that perfect beach wedding, choose the Emerald Grande!! -
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Kerstie Sent on 10/04/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Simply Awesome!
This experience was beyond awesome! From beginning to end, it was painless and perfect. Annette and Emily were beyond helpful and the wedding was perfect. If you are looking for the perfect Florida venue, this is it! Thanks so much for making this the wedding of my daughter's dreams!!! -
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Kanisha Sent on 06/07/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My wedding was amazing!!!
My wedding turned out amazing at this venue. Emily works for the emerald grande and she was great at communicating in a timely fashion. I emailed her several times a day for a year and a half and she never made me feel like a bother. The food was Delicious. I had 110 guest attend our wedding and everyone said they loved the food and the view. . I highly recommend having your special day here. -
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Mayra Sent on 11/30/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful venue !
The venue is absolutely beautiful , you can’t go wrong with the captains deck ! The food was absolutely delicious all my guests raved about how good the food was. The coordination was very controlled and being that this was a destination wedding for us the hotel was very accommodating and there was so much to do in the area my guests really enjoyed their stay. The ballroom is very nice but simple and basic items are provided but definitely invest in decor, up lighting and flowers for a reception. Having never been to a wedding there were a few things I didn’t know what to expect but Annette and Emily did so much to help and I am so grateful. There was only one recommendation that I would have not taken had I known the cons .. the week of my wedding a different diagram or the reception was recommended. It was the worst decision I made as the setup made it very hard for nearly all my guests to see the reception events on the dance floor . Dance floor was at the entrance and not in the center with tables surrounding it like MOST weddings. So many of my guests complained to me that they felt over crowded and couldn’t see anything due to being blocked by lighting equipment , photographer , videographer etc . In order for other guests to see they got up and in addition blocked more views . The setup was NOT what I imagined and I didn’t consider the other factors. I walked in to my reception and by that time there was nothing I could do. Other than this , all the guidance and the help the day of the wedding was incredible . Overall it was a beautiful wedding with a few things I regret and being that this is a day I will never get back it does hurt , ultimately it was my responsibility to make final decisions. -
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Pamela Sent on 11/06/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding Day 10/21/22
I am beyond delighted that I chose to have my wedding here. The staff was great on every level. Shoutout to Emily, Annette, and Crystal! You guys are amazing🥰 The views are spectacular on the Captain's Deck, and the Harbor View Room is beautiful! The food was delish! Especially the spinach dip😋My guests are still talking about my wedding. If you decide to rent a condo, rent #1025. It won't disappoint. My wedding day was not perfect, but it was everything I imagined and more💗 -
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Amanda Sent on 10/17/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Dream Wedding and Dream Team
There are no amount of words I could possibly write to explain how wonderful the team was at the Emerald Grande. My husband and I got married there on 10/14/2022. We booked the venue in December 2021 and the team has been nothing short of responsive, resourceful, and did everything to make our wedding as stress-free as possible. I trusted all of their top vendor recommendations and am so happy I did. Emily and Annette helped with the on-site coordination of our wedding, as well as with all the vendors brought in. They literally thought of everything. I highly recommend booking one of them because of their on-site experience, close work with all the vendors the Emerald Grande recommends, and their graceful ability to really step up and let you enjoy your day. I opted to book the Captain's Deck for our ceremony and the Harbor Room for our reception. The food is incredible, you really can't go wrong with anything on the menu. We did two different types of crostini for cocktail hour and did a buffet-style dinner, offering London Broil and MahiMahi. We got to enjoy a boat ride to their private section of a nearby beach to take photos in between our ceremony and reception. Annette made sure we had appetizers and champagne waiting. If you want a wedding overlooking the beach, a day to enjoy, not feel like you're being micromanaged, and a team that sees themselves as an extension of your family, rather than people there to just orchestrate an event, then seriously look no further than the Emerald Grande for your wedding. 10/10 recommend.
(Side note, my father unexpectedly passed away the day we arrived for our wedding and the entire Emerald Grande staff completely amazed me. They graciously offered their condolences, to help with anything we needed, and just made us feel like they truly sympathized with the pain we were feeling. I will never be able to thank the entire team enough for stepping up like that)...they made me feel like my Dad was there and helped us enjoy the entire experience so much. -
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Desiray Sent on 10/11/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
AMAZING venue! Best day EVER!!!!
Wow! Where do I even start? My wedding day was AMAZING. Emily helped me with a lot of the stuff from beginning to end. We got married at the captains deck with an outstanding view. The reception was in the newly remodeled ballroom. My guest LOVED every bit of it. I would definitely recommend the in house coordinator. Annette was our wedding coordinator and she was definitely God sent. She helped with so MUCH! My husband and I can’t thank her and the staff enough. The private boat ride to the private beach access to get photos was BEAUTIFUL! We recommend this venue to everyone. -
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Ashley Sent on 05/29/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful Experience!
Emily, Annette, and Peyton were all wonderful to work with for our wedding. The venue itself was amazing, and the service was fantastic. It couldn’t have gone any better! I would highly recommend! -
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Alli Sent on 10/22/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect day!
Our day went off without a hitch! Peyton and Emily are amazing to work with and we loved every step of the process! -
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Alaina Sent on 10/08/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolute Perfection!!!
My husband and I live in Houston, TX and booked the Emerald Grande without seeing the venue in person. We absolutely fell in love with the pictures and had a wonderful, informative phone call with Emily and booked! We booked the Captain's Deck and the Harbor View room and had about 70 guests in attendance. Emily and Crystal were extremely responsive and helpful throughout the entire planning process. Emily was our hired wedding coordinator, and I cannot recommend her enough! She was extremely professional, knowledgeable, and helpful. She took charge of contacting all of our vendors leading up to the wedding and made an extremely detailed wedding timeline. Emily and Peyton decorated the Harbor View Room for our reception and brought my husband to tears when we were given a sneak peek before the big day. These women are amazing and helped us have the most enjoyable, seamless wedding day possible. After a week of stress, I woke up the morning of our wedding so surprisingly calm as I knew they were going to make sure everything went perfectly to plan. They thought of everything and paid extreme attention to detail to ensure we enjoyed every minute of our special day. We received so many compliments from our guests about the food, everything was top notch. A special treat I wasn't expecting was the beautiful sunset that beams through the Harbor View Room, it was spectacular. At the end of the night, they graciously packed our entire decor and delivered it to our room. The service was above and beyond and worth every penny. If you're on the fence, go for it, you will not regret having the best day of your life at this gorgeous venue!! -
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Katie Sent on 03/15/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Wedding Experience!
We had our wedding at the Emerald Grande on 3/13/21. Through the entire process, Emily was always our main point of contact and our hired wedding coordinator. She coordinated with our vendors, made our day of timeline, set up the HarborView Room for the reception, on top of so many things I can’t begin to name. We got married on the Captain’s Deck overlooking the bay and the setting was so beautiful! We had our 50 person reception in the HarbourView room which boasts so much character and charm for the beach setting. The sunset at the end of the evening was the icing on the cake. All of our guests had so much fun and we received so many compliments on how amazing the food was. Emily and her team are simply amazing! -
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Laci Sent on 03/04/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The most amazing wedding and reception!
My husband and I were extremely happy with how our wedding and reception turned out! We are from out of town, and communicating was a breeze. You can put your trust in them to get everything how you want it for your big day! I highly recommend them, and wouldn't change a thing about our wedding! -
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Tawny Sent on 12/15/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Emily & Christine are amazing!
We got married this past October at the Emerald Grande (on the beach) and everything was absolutely perfect! We live in Fort Worth Texas so we actually booked the Emerald Grande before even seeing it! We had been in contact with Emily Buckley and had many phone calls with her and she answered all of our questions and got rid of any doubts we may have had about the venue. Emily & Christine were AMAZING and so much fun! Months, weeks, and days leading up to our wedding they were always available to help us when needed. Emily made sure our wedding day went by smoothly - and I must say - there truly were no issues or hiccups at all! It was my own wedding & it was easiest, most seamless day because of her! The food at our reception was also sooo tasty! We did buffet style & it turned out perfect. Definitely not the normal/gross wedding food that I've had in the past. The fried coconut shrimp was my husbands favorite appetizer! It was by far the wedding I've been too ;) Highly recommend the Emerald Grande, & highly recommend using Emily & Christine! -
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Shelletha Sent on 11/18/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Well worth the money
Emily at the Grande was awesome. She handled everything with out a problem. If I have to get married all over again, I would definitely choose Emerald Grande again. -
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Jayna Sent on 10/12/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We worked with Julie and, after her retirement, Emily at the Emerald Grande, and they did such an amazing job! The venue is absolutely beautiful, and we could not have been happier with how things turned out! Emily was so sweet and easy to work with and really made wedding planning fun! The food at the Emerald Grande is absolutely amazing! Our guests all commented on it, and we thought it was so great that the chef came and talked to us at our tasting and was at our reception running our carving station! They made us feel like a huge priority and I would highly recommend the Emerald Grande and their stuff for any wedding or special event! -
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Rachel Sent on 01/12/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
If you are looking for an amazing venue then the Emerald Grande is perfect! We had our wedding reception in the HarborView room and everything about the night was amazing. Julie and Emily are so easy to work with and make sure every detail is taking care of and perfect. The condos at the receptions site are perfect for guests to stay and not have to drive afterwards. We had a plated dinner and the food was better than we could of imagined!-
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+6 photos
Emerald Grande at HarborWalk Village's reply:
Good Afternoon, Rachel,
We truly appreciate you taking the time to provide us with your valuable feedback!
We are so glad that your day was perfect. We hope you and your husband have a lifetime of happiness.
Thank you again.
Laura Isaacson
Sales Administrator
Special Events at Emerald Grande
HarborWalk Village -
Quality of service
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Aneliya Sent on 11/04/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Emerald Grande is the most beautiful place to get married in Destin. Our ceremony was on the Captan's Deck and the view was amazing. The reception was in the Harbor View Room which is one of the most beautiful rooms for a wedding again with view to the ocean. We worked with both Jacky and Julie and they were very nice, always helpful and willing to answer our questions and requests. They also provided a very helpful list of vendors. Last but not least, the food was excellent, we had the buffet, couldn't be happier.
Thank you Emerald Grande Team! -
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Amy Sent on 06/23/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our wedding day was perfect! The venues were beautiful! Emerald Grande was the perfect place for us to have our wedding. We would highly recommend the Captains deck and Harborview room as the having the most beautiful views!Emerald Grande at HarborWalk Village's reply:
Hi Amy and Aaron!
Thank you for the awesome review! We truly enjoyed working with you in making your Wedding Day amazing!
Please be sure to send us pictures and video!
Shari Brindley
Special Events, Weddings, and Catering -
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Mary Sent on 06/11/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
From the 1st time we visited the Emerald Grande we knew it was the place for my daughter's wedding. Julie, the events coordinator was so easy to work with and gave us lots of great ideas. The wedding was held on the Captains Deck and the reception was the n the Grande Ballroom. The setting was absolutely beautiful. We were so impressed with the Emerald Grande, we had the Bridesmaids luncheon and the rehearsal dinner there as well. Julie coordinated all of these events and was on site for the entire week-end. If you are looking for an impressive venue for your wedding as well as impeccable service and delicious food, look no further. You will not be disappointed! -
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Nilu Sent on 06/08/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great venue, great staff except concierge staff!
Concierge staff can use significant improvement. The person who was not very courteous and responsive to customer's need to go to the airport. If I did not insist we could have missed the flight. After spending over $ 50K for few days at the venue, any one would expect a better service when they are in rush. -
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Deshawn Sent on 09/24/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband and I had our wedding reception in the Charter Room at Emerald Grande on 9/19/15. Jackie and her team did a phenomenal job making sure that our reception was an evening to remember, and it was!! First off, Jackie is a true professional and was there for my every need. She arranged the best reception we could have ever imagined. The food was ABSOLUTELY DELICIOUS!!!! Seriously it really was DELICIOUS!!!!! The room was intimate and cozy. Her staff was warm, friendly and they paid attention to detail.
Jackie...You ROCK!!!! -
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Katie Sent on 09/07/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Emerald Grande is an absolutely amazing place!!! When we were looking for venues around the Destin area, there wasn't any particular place that jumped out at us, until we found the Emerald Grande. As soon as I saw pictures of the Captain's Deck I knew this was the place. Everyone that works at the Emerald Grande is a pleasure to work with. I worked with Jackie and Shari on my wedding and they are both great! We had our ceremony on the Captain's Deck and it is one of the prettiest places in Destin I have ever been. The reception was also supposed to be on the Captain's Deck, however we had to change it to indoors a few hours before due to the weather. Jackie and the staff worked so fast and hard to get the indoor area ready for us! I was kind of disappointed when we had to move the reception inside, but the indoor room looked beautiful and I'm so happy we decided to move the reception inside!!! Our wedding was more than we could have ever dreamed of!!! -
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Leah Sent on 05/18/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jackie was awesome to work with. We had to move our outdoor reception indoors at the last minute, and everything still turned out perfect. Our guests were more than impressed with the food. The second I saw the captain's deck when we came to check out venues I knew that I had found my venue, and I cancelled looking at all of the other places. I definitely had my dream wedding, and working with Jackie was fun and easy! -
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Sarah Sent on 05/15/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The best venue we could have ever asked for! It was a fairytale wedding! Jackie was so easy to work with, was flexible, and always responded quickly to our emails. Highly recommend this venue!! -
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Brittney Sent on 06/17/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
If I could give this place a 10 I would! We had our ceremony on the Captain's Deck, the cocktail hour in the Harborview Room, and the reception in the Grande Ballroom! EVERYTHING WAS PERFECT! The venue itselfs needs little decoration because of its own beauty. The Captain's Deck is unreal! Jackie the event coordiantor is absolutely AMAZING! So sweet and so kind and genuinely gives her 150% for everything. Everything I had asked of her, she not only got done, but she got it done with PERFECTION! She was so great! I literally could not have asked anymore of her. She is on top of her game and never lets even the smallest most ridiculous details slip through the cracks. I am forever in debt to that woman for making all of our dreams come true on our special day! Another important detail at the Emerald Grande that I cannot leave out is the quality of the food. Every single piece of food we tried from them was incredible. My husband and I loved it so much we wished we could have reordered it the next day after the wedding. The best thing about the food is they make it to serve instead of leaving it under warmers for hours. It is phenomenal! Again the venue is beautiful, the food is exquisite and the staff is like family, so kind and helful! We will always keep in touch with Jackie as we feel we have made a wonderful friend through this wonderful journey! Thanks again Jackie for rocking at what you do! Love, The Iagulli's -
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Mandy Sent on 05/28/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I got married at the Emerald Grande on 4/26/14. If you are looking for a destination wedding venue or want to get married by the beach then you have to check it out. After making several trips from new orleans to destin in hopes to finally find the right venue a friend told me about this place. When I arrived I was absolutely in complete awe at the beauty that was in front of me. You get married on the captains deck outside over looking the beach but the best part is unlike every other vendor out there you are not in the sand. The view is absolutely breath taking and the inside of the hotel is just as beautiful as the outside. I would recommend to anyone. Trust me if you are wanting a destination wedding then look no further because the Emerald Grande is truly where happy endings begin!!! -
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Sharon Sent on 07/14/20174.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
Thank you Emerald Grande for our prefect wedding.June 4, 2017, it was a 30yr vow renewal but our first wedding.Everything was beautiful, more than I ever dreamed. Rob and Sharon Evans -
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Taylor Sent on 03/13/20234.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 3 out of 5 rating3.0
Amazing Venue!!!
We had our ceremony on the Captain's Deck and our reception in the Grande Ballroom. The entire process (from planning to actual wedding day) exceeded all expectations. We were planning a destination wedding and we booked this venue site unseen. Something that was really important to us was that we could have our whole wedding in one location (ceremony, reception, overnight accommodations) so that we didn't have to deal with transportation. This venue was perfect for that! We worked with Emily and her team during the planning process and we really appreciated her professionalism and great communication. She was there every step of the way and her expertise really helped me not get too overwhelmed. We worked with Annette on the day of the wedding and she was absolutely fantastic. She was on the ball with every little detail so that my husband, both of our families, and I didn't have to worry about a thing and we could focus on enjoying the day! The only reason I didn't give 5 stars is just because of the hotel. They are privately owned so they don't have much flexibility with overnight accommodations like bride & groom upgrades or room compensations and late check-outs. Our guests also complained about the difficulty of canceling a reservation and the high deposit they lost when cancelling.-
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+4 photos
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Quality of service
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B Sent on 07/01/20154.5 out of 5 rating4.5
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4.5 out of 5 rating4.5
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Value 4.5 out of 5 rating4.5
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Flexibility 4.5 out of 5 rating4.5
My daughter's wedding was held at the Emerald Grande in Destin Florida on June 20th. She chose this location because of its Grande style. She wanted a beach wedding and a great place for all her guest to have a great time. The location was great. The rehearsal dinner was held at the Regatta Bay and reception was held in the Harborview room, now called (restaurant 10) both were wonderful. The food was great and the response from our guest were nothing but praises. Julie Kilgore was the event planner for everything and she was a joy to work with. -
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Ryan Sent on 08/03/20144.2 out of 5 rating4.2
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 3 out of 5 rating3.0
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Flexibility 4 out of 5 rating4.0
Overall, a great wedding! You pay for the location. I have had better service, but the wedding went off without a hitch so I'm not complaining. -
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Tina Sent on 09/25/20134.2 out of 5 rating4.2
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Quality of service 5 out of 5 rating5.0
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Average response time 3.5 out of 5 rating3.5
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Professionalism 5 out of 5 rating5.0
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Value 3.5 out of 5 rating3.5
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Flexibility 4 out of 5 rating4.0
My daughter was married at the Emerald Grande in Destin in June 2012. The venue was absolutely gorgeous. Michael McQuillen was our contact there and she was superb. She made suggestions and was very knowledgeable about everything we had questions about. She also came to the rescue on the weekend of the wedding when some possible disastrous situations arose. The food was also excellent. I highly recommend this venue. -
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User2735780 Sent on 08/21/20162 out of 5 rating2.0
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Quality of service 2 out of 5 rating2.0
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Average response time 1.5 out of 5 rating1.5
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Professionalism 2 out of 5 rating2.0
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Value 3 out of 5 rating3.0
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Flexibility 1.5 out of 5 rating1.5
Emerald Grande is best at handling weddings of 100 people or less. If you are planning on having a large wedding I would not recommend this place. The staff is very slow and inexperienced. They say that they have weddings here all the time but even after several countless meetings and discussions, I really felt like they did not know what they were doing. The aircondition broke in the middle of my wedding reception, and many guests had to leave because of the smoldering heat indoors. Also, because of the airconditioning malfunction, our wedding cake melted. Because it was so hot, I couldn't enjoy my dance floor or DJ that I had waited over a year to hear play. Additionally, due to lightning, they had us move our pre wedding rehearsal dinner indoors, which was executed so poorly. One of their staff interrupted my husband's best man speech to have everyone move inside, which was done so rudely. Not to mention the elevators are painfully slow.
The lack of empathy, lack of professionalism, and the inexperience amongst the staff was so disappointing. Planning the wedding from the initial first day, was like pulling teeth. They just never seemed interested in helping us.
I wish I had a more positive review for Emerald Grande. It is such a beautiful location, with breathtaking views. However, the poor leadership at this venue is what made our wedding experience very stressful.Emerald Grande at HarborWalk Village's reply:
Yes, Emerald Grande at HarborWalk Village offers beautiful views and many other amenities. We have hosted hundreds and hundreds of weddings throughout the course of the last 10 years since we opened. We definitely must demand strict adherence to our maximum capacity of 200 people. The one of three air conditioners that failed, clearly was not anticipated nor could it be. While our discount for this major equipment failure cannot change what happened, we believe it did show our sincerity with regards to the issue. Our guests’ comfort and safety, together with our level of service and food and beverage offering, is always our top priority. Our goal has been and always will be to meet and or exceed the expectations of every bride and groom. -
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Angel Sent on 01/11/20191.4 out of 5 rating1.4-
Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 2 out of 5 rating2.0
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Value 1 out of 5 rating1.0
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Flexibility 2 out of 5 rating2.0
Would not pick the Emerald Grande if I had to do it all over again.....
Poor communication among staff and turn over made the Emerald Grande a regrettable decision in wedding location. For the amount of money I paid, it should have been an amazing experience. Instead it was stressful and frustrating from the moment I signed the contract and provided a $10,000 non refundable deposit. I even had wedding guests lost and frustrated with the venue location due to poor signage. -
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Shannon Sent on 06/12/20221 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
My wallet and other valuable items were stolen during the ceremony
My backpack was stolen during my ceremony after a staff member explicitly told me to leave it in a specific room. It included my wallet and other valuable items (e.g., bridal robe, shoes, clothes).
My bridesmaids were told multiple times to leave their things in the room where we got ready. They were assured the staff would move their bags to my hotel room at the Grande and they would be safe. But, sometime during the reception, one of my bridesmaids was looking for her bag and realized it was still sitting in the room where we got ready and the room was unlocked and open to the public. She moved everyone’s stuff.
My bridesmaid either missed my backpack and it was stolen after that, or someone came in at some point, rifled through everyone’s things, and decided mine was the only bag worth taking because it had a wallet (theirs just had clothes). I talked to security but they told me the camera wasn’t working on that floor…
And because of it, I spent my wedding night cancelling credit cards and trying to figure out how to replace my driver’s license. I had to use my passport and rely on my husband’s cards during our honeymoon. Don’t trust them to watch your stuff, even if they promise to watch it. -
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Buddy Sent on 01/20/20191 out of 5 rating1.0-
Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
I Can't Believe I Paid For This
When you spend $40,000 you expect an amazing experience and people to go out of their way to ensure the most important day of your life goes smoothly right? This was not the case at all with Emerald Grande. The whole reason we chose this venue other than it's location and scenery was because it was supposed to be all inclusive so we didn't have to worry about pulling together vendors and worrying about little details while my fiancé and I are both working full time jobs. This was almost the exact opposite.
We specifically mentioned we wanted an afternoon wedding and sunset pictures and were given a time for the wedding. We printed invitations and everything and then the manager we booked with got fired (no surprise there with her communication skills) and were told that we actually needed a later time than originally told. So we REPRINTED the invitations for the new time. When we FINALLY met with a new member of the staff only 45 days until the wedding day we were then again told the second time was too late and needed to be an hour earlier at a minimum and that the original time would have been best.
Their vendors can also be questionable. My wife has gluten and soy sensitivities so when we talked to the cake vendor she mentioned that she has never made a soy free cake before so she refused to offer that option to us. We then had to find our own cake vendor which was a nightmare in and of itself with no help from Emerald Grande staff.
We were told that there would be fireworks planned for 9pm which is done for the HarborWalk. This was going to be our "send-off" since it coincided with the end time for the reception. One week prior we were told that actually the fireworks would be at 8pm and we would just have an extra hour of venue time with no official send off.
We had lots of guests get lost within the hotel. The ceremony needed to be moved inside due to rain (not the venue's fault) however the inside of the Emerald Grande can be a maze. There were no signs leading guests to the wedding when it was going to be outside and definitely not once it was moved inside. Some elevators only go to the parking garage, others go to different floors of the elevator, some require room key cards which guests don't have. We had guests showing up late because they couldn't find the room the ceremony was being held in on time.
We chose to have a plated dinner during the reception with either prime rib or chicken and shrimp. The chicken was very dry and my wife couldn't even finish it. What a wonderful wedding night dinner!!
Overall there was just very poor communication from the Emerald Grande coordinators and us. This is not something we wanted to deal with. There was mixed information that was passed along, it took multiple times calling and e-mailing to get a response at times, not to mention dealing with people that had been fired and dealing with multiple replacements that were playing catch up and overloaded.
I DO NOT recommend using this venue if you want things to go smoothly and want guests to enjoy themselves. For the money you spend here, it's a total waste. -
Quality of service
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