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Embassy Suites by Hilton Columbus Reviews

Embassy Suites by Hilton Columbus

Embassy Suites by Hilton Columbus

Columbus, OH
4.9 out of 5 rating, 19 Reviews
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Reviews

4.9 out of 5 rating
4.9 out of 5 rating
19 Reviews
98% recommend it
  • Quality of service
    4.9 out of 5 rating
  • Average response time
    4.9 out of 5 rating
  • Professionalism
    4.9 out of 5 rating
  • Value
    4.9 out of 5 rating
  • Flexibility
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Awards

19
WeddingWire Couples' Choice Awards 2016 Winner
WeddingWire Couples' Choice Awards 2011 Winner
WeddingWire Couples' Choice Awards 2010 Winner
  • MrsRice2B
    Jazmyne Sent on 01/28/2016
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    Unfortunately, I am going with another vendor, however, the staff here are so knowledgeable and professional. Every voicemail, call and email were answered very timely and the even when I had to retract, I was still treated with the utmost respect.
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    Lori Sent on 12/12/2015
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    The staff and the food are excellent!
  • Shannon
    Shannon Sent on 05/22/2015
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    I had my hors d'oeuvres hour and wedding reception at Embassy Suites Columbus. The event manager, Amber David, did an OUTSTANDING job making sure I was satisfied and that my night went smoothly. Before the day of the wedding, she communicated with me several times to ease any of the anxiety that I had...I trusted Amber and she was sure to deliver. The day of the wedding, she took charge and set up all of my centerpieces to ensure they were set up correctly and to my standard. Anything I needed, Amber was there. I could not have asked for a better person to execute my day. She practices excellent customer service and made sure I was completely satisfied. She treated my guests wonderfully; I heard nothing but compliments the next day on how well she handled the night. The rest of the staff--dining room and check-in, did an excellent job as well, going out of their way to make the night successful. I was very pleased with my experience and I am happy that I chose Embassy Suites Columbus for my reception. Thank you staff, especially Amber, for all your hard work and dedication! You made my night memorable!
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  • C
    Courtney Sent on 04/14/2015
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    Absolutely amazing !! I had my reception here. A lot of the wedding party and family also rented rooms that night for a discounted rate. It was the best night of my life. Beautiful reception!! I didn't have to worry about anything, the wedding planner made sure everything went smooth. I would recommend this place over and over and over again. Amber was my wedding planner and she is awesome!! Very professional, flexible , and quick to respond with any questions I had. The food was amazing! The price was the best I found in columbus for the package deal that I got. Best. Reception. Ever!!!!
  • Aisha
    Aisha Sent on 03/15/2014
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    My wedding reception was held at the Embassy Suites. Lacey and her staff did an amazing job! My wedding was absolutely gorgeous! Everything was perfect!
  • J
    Jess Sent on 07/07/2015
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    We had our ceremony, cocktail hour, and reception all at the Embassy and wouldn't change a thing! Lacey was a dream to work with and Scotty did great overseeing the food. Guests enjoyed delicious food and a beautiful atrium. We also had some great shots! I would recommend Embassy Suites Columbus to anyone; great value for the price.
  • P
    Patricia Sent on 09/29/2010
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    they took a lot of the pressure off of us.
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    Nicoletta Sent on 09/18/2010
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    Embassy Suites North exceeded our expectations. They were wonderful to work with, having Lacey to help with decisions was like having a wedding coordinator. From the very beginning of the planning phase, she was so organized and we always felt like we could count on her advice. The wedding day was absolutely wonderful, like a dream come true! Everyone on Embassy's staff went out of their way to please us. Every detail was well thought out and our family was able to relax and just have fun. Even at the end of the night, everything was packed up for us and they helped us load it all up. We had about 30 rooms at the hotel for our guests who raved about their accommodations and the breakfast buffet the next morning. Wonderful vendor!!
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    Randi Sent on 05/18/2010
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    The Staff at Embassy Suites were very helpful and attentive to all of our needs. Lacey was amazing and I felt like she was my wedding planner. She was always on top of every question I had, and she helped me with everything seeing as we were planning from Dayton, Ohio.

    The day of the wedding, the staff was very nice to all of our family that was there helping with the set up. The whole staff was so pleasant to work with, and made everything as easy as possible for EVERYONE who attended the wedding. The staff made sure everything was perfect. My Husband and I couldn't believe the attention to detail, and the attention to us, and our guests that the staff was displaying. We were blown away. There is something to be said about the staff, and Lacey at the Embassy Suites. They seem to truely enjoy their job, and that makes it all that much more amazing for the guests and the Bride and Groom.

    Lacey helped me feel like everything was taken care of and that I didn't have to worry about anything during the day of. I am so happy that we chose Embassy Suites for our venue, and I wouldn't change ONE thing about the whole entire process. I enjoyed it, and feel very blessed to have been able to work with every single one of the people that we did. There was no place we would have loved more. Thank you so much everyone!
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    Laura Sent on 12/20/2009
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    Lacey was awesome!! She helped us with everything we needed, was totally organized and answered all of our questions! Our day, and the months and days leading up to the big day, were all smooth and without a problem!! It was an amazing staff, an amazing place and an amazing day!! Thank you to everyone!
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    Jamie Sent on 01/13/2010
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    My husband and I wanted to have our reception at a hotel since we had so many guests coming from out of town and we wanted to have an open bar. We looked at several hotels that could hold our party of 80-100 and the Embassy Suites Columbus included not only the linens in their service but they also included the cake service and the DJ in their package and it was less than all the other places we visited. Their service was great. The coordinator was very helpful and quick at responding to any questions I had through out the planning. I am so happy we had our wedding at the Embassy Suites Columbus. I recommend to everyone!
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    Fiona Sent on 12/16/2009
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    Everything and everyone at the Embassy Suites was so accomodating and wonderful. I literally have nothing bad to say about their service, both leading up to and during the wedding.
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    Katie Sent on 12/17/2009
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    Lacey and her staff were awesome!!! They helped with everything and answered any questions that I had. I would recommend the facility to anyone!
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    Jacqueline Sent on 12/16/2009
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    I would definitely recommend this space. Helpful-Professional and an overall warm feeling. Great attention to detail. Lacey is the best!!
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    Maegan Sent on 12/31/2009
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    Loved Embassy Suites! My reception was perfect! The price was right and the service great!
  • User2372193 Sent on 10/17/2015
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    Amber, the event coordinator was beyond words amazing! She made everything so easy! Our day was beautiful and relatively stress free do to the efforts of her and her great staff.
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    Camille Sent on 09/17/2010
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    Embassy Suites held our wedding reception, not the ceremony. It was a beautiful set-up and our wedding party really enjoyed the separate cocktail room just for us!
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    Hannah Sent on 01/06/2010
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    I would recommend this to everyone!! They made the place look amazing and Lacey took away ALL my stress. She even took care of some demanding out of town relatives. I've always been hesitant about a hotel reception but to this day I still get compliments on how beautiful and personal it was. The only bad thing was that they served the wedding party last for some reason and I know a few guests had a rude waitress BUT it was only one rude girl and everything else was perfect. It was my picture perfect reception and the way they set up the room for us was very romantic!
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    Melissa Sent on 01/02/2010
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    Embassy Suites provides a package that contains also the wedding cake and D.J. I found this to be a great deal plus it saved me from having to search for a cake company and D.J. The cake from cake studio was amazing and Team D.J. was great too.
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