Elli Travel Group Reviews
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4.9 out of 5 rating
4.9 Excellent
4.9 out of 5 rating
10 reviews
98% recommend it
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Quality of service 4.9 out of 5 rating
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Average response time 4.9 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 4.8 out of 5 rating
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Flexibility 5 out of 5 rating
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User photos
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Gina C. Sent on 12/28/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing Honeymoon!
Amy from Elli planned the most incredible honeymoon for me and my husband!! We were unconventional and wanted both time in NYC and a beach vacation for our honeymoon. We contacted Elli a few weeks before the trip was slated to start and had a limited budget. Amy spent time putting together different itineraries for beaches around the world before we decided on Taha’a in French Polynesia. She also hooked us up with wonderful hotels in NYC at a discount. Taha’a is a hidden gem that we never would have considered without Amy’s knowledge! We had a beautiful, fun, tropical, private vacation with amazing food, views, and activities. We travel a lot, but Amy’s knowledge of the industry, time spent listening to and understanding us, and talent for putting together amazing trips made this vacation once-in-a-lifetime. Amy kept in touch throughout the trip and even helped out when we had some personal medical issues affect our travel late one night. And, all of our hotels had cute welcome notes, champagne, and treats! Amy, you’re the best out there and we’re so grateful for all of your work and care. We can’t thank you enough for making our honeymoon a dream vacation. We love you!!!!!!! We can't wait to book with Elli again!!!!Amy from Elli planned the most incredible honeymoon for me and my husband!! We were unconventional and wanted both time in NYC and a beach vacation for our honeymoon. We contacted Elli a few weeks before the trip was slated to start and had a limited budget. Amy spent time putting together different itineraries for beaches around the world before we decided on Taha’a in French Polynesia. She also hooked us up with wonderful hotels in NYC at a discount. Taha’a is a hidden gem that we never would have considered without Amy’s knowledge! We had a beautiful, fun, tropical, private vacation with amazing food, views, and activities. We travel a lot, but Amy’s knowledge of the industry, time spent listening to and understanding us, and talent for putting together amazing trips made this vacation once-in-a-lifetime. Amy kept in touch throughout the trip and even helped out when we had some personal medical issues affect our travel late one night. And, all of our hotels had cute welcome notes, champagne, and treats! Amy, you’re the best out there and we’re so grateful for all of your work and care. We can’t thank you enough for making our honeymoon a dream vacation. We love you!!!!!!! We can't wait to book with Elli again!!!!-
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+4 photos
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Quality of service
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Glenna Sent on 08/28/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great, thanks for all of your helpGreat, thanks for all of your help -
Quality of service
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Najla Sent on 07/07/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I used Juan and Elli Travel to help me plan a birthday trip for me and 10 of my college friends. Juan was invaluable in the planning stages and helped with all of the small details! We all had a wonderful time and I would definitely use Elli Travel again!I used Juan and Elli Travel to help me plan a birthday trip for me and 10 of my college friends. Juan was invaluable in the planning stages and helped with all of the small details! We all had a wonderful time and I would definitely use Elli Travel again! -
Quality of service
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Tracy Sent on 07/11/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Juan from Eli was great to work with. He made some wonderful hotel suggestions for our trip to France. And helped book some private tours. We will definitely be using him again.Juan from Eli was great to work with. He made some wonderful hotel suggestions for our trip to France. And helped book some private tours. We will definitely be using him again. -
Quality of service
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Charles Sent on 08/31/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We cannot recommend these guys enough. We planned a complicated Italian vacation on only a few weeks notice. They helped shape the trip and made it unbelievable. No idea why you would ever plan something by yourself given their skills and connections! Thank you!We cannot recommend these guys enough. We planned a complicated Italian vacation on only a few weeks notice. They helped shape the trip and made it unbelievable. No idea why you would ever plan something by yourself given their skills and connections! Thank you! -
Quality of service
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Lynn Sent on 06/06/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Juan and the Eli Travel Group were very attentive and super helpful! Juan was always thinking about us - following up as we got closer to the honeymoon and making sure that all of our ducks were in a row so we didn't have to think about travel with everything else going on for the wedding. He made restaurant reservations (and changes), formed great relationships with the hotel staff, and made sure we had wonderful accommodations during our trip. I would highly recommend him for your honeymoon - especially when you have enough to stress about!Juan and the Eli Travel Group were very attentive and super helpful! Juan was always thinking about us - following up as we got closer to the honeymoon and making sure that all of our ducks were in a row so we didn't have to think about travel with everything else going on for the wedding. He made restaurant reservations (and changes), formed great relationships with the hotel staff, and made sure we had wonderful accommodations during our trip. I would highly recommend him for your honeymoon - especially when you have enough to stress about! -
Quality of service
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Sue Sent on 04/02/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My family just returned from a week in Costa Rica. We worked entirely with Elli Group to plan the trip and they did a fabulous job! We began talking about the trip back in October and they spent a lot of time making sure that the trip was exactly what we would want it to be. They have great people they work with on the other end, and also advised us based on their own experience. They ask plenty of questions to make sure they know what a client wants. But they also fielded loads of questions from us. Very patient and professional. I highly recommend them.My family just returned from a week in Costa Rica. We worked entirely with Elli Group to plan the trip and they did a fabulous job! We began talking about the trip back in October and they spent a lot of time making sure that the trip was exactly what we would want it to be. They have great people they work with on the other end, and also advised us based on their own experience. They ask plenty of questions to make sure they know what a client wants. But they also fielded loads of questions from us. Very patient and professional. I highly recommend them. -
Quality of service
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Elizabeth Sent on 08/27/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We had a great experience working with Juan. He was professional and a pleasure to deal with and helped make our vacation a huge success.We had a great experience working with Juan. He was professional and a pleasure to deal with and helped make our vacation a huge success. -
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Robert Sent on 06/09/20174.6 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
we booked a family vacation for my 40th b-day to Costa Rica. Juan and his partners were a great resource and helpful %100 of the way. i tried to book one of the hotels on my own through a travel site and it was a nightmare. we should have went with juan's recommendation and will always listen to his guidance in the future! he helped us with hotels/ transportation/ and tour recommendations around Costa Rica. we will be repeat customers of Elli Travel for many years/we booked a family vacation for my 40th b-day to Costa Rica. Juan and his partners were a great resource and helpful %100 of the way. i tried to book one of the hotels on my own through a travel site and it was a nightmare. we should have went with juan's recommendation and will always listen to his guidance in the future! he helped us with hotels/ transportation/ and tour recommendations around Costa Rica. we will be repeat customers of Elli Travel for many years/ -
Quality of service
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Jenny Sent on 09/20/20164.4 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Juan was wonderful - given we did Disney, and I knew a lot about the area, it was wonderful to have Juan's perspective and also have him available for all of the booking - it was such a load off! The only reason I put value at 4 stars is there were not a ton of financial savings, however, Juan made that very clear throughout the whole process and was wonderful. The value was in his service.Juan was wonderful - given we did Disney, and I knew a lot about the area, it was wonderful to have Juan's perspective and also have him available for all of the booking - it was such a load off! The only reason I put value at 4 stars is there were not a ton of financial savings, however, Juan made that very clear throughout the whole process and was wonderful. The value was in his service. -
Quality of service
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