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Weddings

Eleven Hearts Studios Reviews

Eleven Hearts Studios

Eleven Hearts Studios

Washington, DC
4.8 out of 5 rating, 18 Reviews
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Reviews

4.8 out of 5 rating
18 Reviews
  • Quality of service
    4.9 out of 5 rating
  • Average response time
    4.7 out of 5 rating
  • Professionalism
    4.8 out of 5 rating
  • Value
    4.9 out of 5 rating
  • Flexibility
    4.8 out of 5 rating
94% Recommended by couples

Awards

18
WeddingWire Couples' Choice Awards 2011 Winner
WeddingWire Couples' Choice Awards 2010 Winner
  • C
    Colette Sent on 05/21/2014
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    You are an absolutely amazing photographer. Our wedding was an absolutely fantastic day and you captured the most brilliant moments. Your eye is unbeatable. I knew from the moment that I found your website that I was going to love you and your work! We have gotten so many compliments on both your brilliant photos and yourself as the photographer, and honestly, your work is just out of this world. Pure AWESOMENESS. End of. You've probably heard this before, but YOU ARE THE BEST!
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    Jo And C. Sent on 07/16/2012
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    Dear Gigi, we both just wanted to say a huge thank-you for all your hard work on our wedding day and not just the photography. Thank you for being so supportive and professional from our initial meeting to our wedding day. When we first met you Gigi at our introductory meeting we thought “well this is a proper wedding photographer!” :-) Sample albums were great, you were so nice, energetic and professional. Aside from your obvious photographic skills, you captured everything we could have hoped for and more. Your experience in getting the very best poses from a nervous Bride and Groom and your personality and professionalism added greatly to the joy of the day, and we would have no hesitation in recommending you. Great professional job and brilliant wedding photos, thank you very much Gigi, definitely recommend!
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    Peter Sent on 09/28/2010
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    I didn't get married, but I did have a portrait session with Goknur. A hallmark of a good photographer is versatility, and this she has. Very easy and accommodating to work with, she produced pictures that were unique, with good compositional style and just overall excellent quality. Would recommend without hesitation
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  • C
    Corrie Sent on 07/26/2010
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    Goknur was nothing but professional from start to finish. She has a true talent for capturing all those candid moments on your wedding day. Photos came out amazing, we really love them.
    I would definitely recommend Eleven Hearts Photography to anyone looking for wedding photographer.
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    Daniele Sent on 04/17/2010
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    We are extremely happy with our beautiful wedding photos taken by Eleven Hearts.
    None of our photos felt forced, yet we had a blend of mostly candid and some posed shots. Goknur is such an artist and she captured every moment, smile and emotion, at the same time being so smooth and unobtrusive. Highly recommended and such a pleasure to work with.

  • Mark
    Mark Sent on 01/30/2010
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    Me and my wife are extremely happy with Eleven Hearts Photography services. From the first day we have met with G, we knew that we are making a right choice having her as photographer for biggest event in our life. Wedding went great, what a great memories..., but photographs are even better. Every image come out beyond our expectations, full of feelings and emotions. Check out www.elevenhearts.com to see great images. My wife and I would recommend them to anybody looking for talented and easygoing photographer.
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    Amy Sent on 11/13/2009
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    Our wedding day was absolutely fantastic! We enjoyed every minute of it and thanks to Eleven Hearts Photography we have the perfect photos to remember it by.
    Goknur was great to work with. She capture our wedding day above and beyond what we expected of a photographer.
    She was very professional and goes about her work so discretely that we were astonished at some of the moments she managed to capture.
    The photo album is beautiful, we can't stop looking at it and showing it off.
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    Jane Sent on 11/03/2009
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    Aside from selecting my husband, Eleven Hearts Photography was hands down the best choice we made for our wedding day.

    If you want photographs that are artistic, photojournalistic and full of life - this photographer is for you!

    Photographer - Goknur has not only an artistic, photojournalistic eye, but the ability to capture true emotion at the moment when it's happening. That skill in of itself makes her worth every penny you'll pay. She captures moments that pass so quickly and create amazing images, while she will blend in seamlessly with your event.

    When my family and I viewed the images for the first time we were absolutely speechless!

    Thank you for amazing service and unforgettable moments captured by you!
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    Dawn Sent on 12/09/2009
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    We had an amazing experience with Goknur from Eleven Hearts Photography. She is incredible photographer and artist and was such a pleasure to work with, i cant image doing it again with anyone else. Not only were the pictures phenomenal but she was such a joy to work with and made us feel so comfortable the entire time as she captured our perfect day.Thank you so much my friend. We love our photos. Dawn and Stephen.
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    Can Sent on 05/28/2010
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    Owner of Eleven Hearts Photography - GOKNUR - was amazing. She made our day unforgettable. Everything run smoothly and we didnt even have to think about whether we look good or not. The outcome was amazing and everybody loved our pictures. These pictures are almost timeless.
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    Beth Sent on 11/20/2009
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    I can't believe how many great moments my wedding had! If it wasn't for the photos, there were memories we had forgotten about due to the motions of the day. Goknur from Eleven Hearts Photography was able to capture the magic our day without being too noticeable. Your professionalism and talent is evident in the final product. THANK YOU, THANK YOU.
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    Mandy Sent on 01/01/2010
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    Eleven Hearts Photography are the best!
    We booked Goknur of Eleven Hearts Photography after we saw pictures from a friend's wedding.
    We couldn't have dreamed of having better photographer for our special day.Not only she was friendly and sweet and simply awesome, her photographs are gorgeous.
    She has the skills to capture unscripted moments, tell the story of the day and beautify document events as they unfold,she takes a personal interest in her subjects and gets to know them to provide a very personalized finished product.
    We loved our photos and were pleased they captured many wonderful moments at our wedding!
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    Dolores Sent on 11/09/2009
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    We could not have been happier with our experience with Eleven Hearts Photography.
    Images came out unique and stunning, Goknur captured every single moment of the day and night. She was supportive and came out with great ideas to make our day even more special.
    Goknur Olguner is a world-class wedding photographer, we love her style and professionalism.
    Dolores
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    Yaprak Sent on 05/27/2010
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    If you want to show your pictures to your grandchildren 30 years later and want them to feel the excitement you felt that day, Goknur/ Eleven Hearts is the right address as she captures your day beyond what you've imagined, focusing on every detail that you even did not think about but are happy to see with such professionalism and personlized attention that you think yourself as THE couple!!
  • E
    Erin Sent on 06/07/2010
    4.9 out of 5 rating
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    Goknur was fun and easy to work with and the photos are FABULOUS! Each and every photo is excellent and unique - worth every penny!
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    Kate Sent on 11/05/2009
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    Eleven Hearts Photography did our wedding photography for us and she was fantastic! Goknur is really effortless to work with, friendly, professional, and helpful from beginning to end. The pictures are exceptional, exactly what we'd hoped for - natural shots that captured the day as it happened.
    Comments from our friends and family have been: 'She captured this moment perfectly', 'the best wedding photos I have ever seen!'
    We really impressed with her work and will continue great relationship.
  • User1420995 Sent on 11/04/2013
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    We -=HEART=- Goknur!!!

    Super professional, amazingly talented and an utter joy to work with. Really, she is such a beauty, so sweet, so easy and fun to work with, and her photos are AMAZING! We are two tough subjects - typically unphotogenic nerds. She miraculously made us look fabulous, so thumbs way, way up!
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    Emily Sent on 05/22/2012
    2.4 out of 5 rating
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    I've waited 10 months after our wedding to write this review because I have been waiting for my album for this long and was concerned Goknur would not get it us if I posted my review first. While her work is great, she is not a business person and does not communicate well. We started off with almost not having our engagement session because it was raining and she told me to "read the fine print on my contract" that says engagement session cannot be rescheduled. After much discussion my husband finally talked her into rescheduling it, of course it was much shorter and we only made it to one place, meaning I missed the photos at Union Station that I was so excited to have. Following this, I had inquired about the benefit of hiring an additional photographer to make sure we got all of the shots we wanted. Goknur strongly advised against it and said that the additional photographer just creates more work for her and means she won't get all of the shots she wants to. I never redid our contract to include another photographer, but she showed up with one and demanded I pay another $400 on the night of our wedding for it. Since I wanted to keep her happy and get good photos, I agreed to and put the check in the mail the next morning. After the wedding, our photos, were about 2 weeks late being uploaded and she decided not to touch up out first dance pictures (I would have thought that was priority over touching up photos of the guests...) Now here we are 10 months later, just got our album in the mail and the leather cover is printer "Wedding Album" instead of our names and wedding date as we requested.

    Eleven Hearts Studios's reply:

    Thank you for taking the time to leave feedback for us and our services.
    We're deeply sorry to see that you were not fully satisfied with your experience with our studio. We always try to ensure the happiness of our clients, but unfortunately in this specific case, it sounds like we've failed to do so. We understand that things don't always go as planned. That's why we are always open to rescheduling our sessions with an eye to protecting our schedule for our other clients. Additionally, in order to create the best images for our clients, we have to consider many factors like: The time of the day, the light, the location and of course the weather on that particular session.
    It is clear that a series of miscommunications happened after that. The second photographer, the touch-ups, the names on the wedding album... All of these incidents wouldn't have happened if we were informed on time.
    We're really disappointed we couldn’t provide this customer the best experience, but as professionalism requires, we'll try to learn from this experience to improve our services.
    Please feel free to contact us anytime.
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