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Elegant Occasions Reviews

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Reviews

4.1 out of 5 rating
4.1 out of 5 rating
17 Reviews
83% recommend it
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Awards

17
  • Keshia
    Keshia M. Sent on 08/25/2020
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    My dream dress

    I went to EO and had no clue what kind of dress I was looking for. Everyone at EO was so helpful and patient! I found a dress I never would have imagined I’d like. But once I tried it on I just knew! Thank you EO
  • Jessica
    Jessica B. Sent on 01/05/2020
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    Good Experience

    Used this vendor for Bridesmaids dresses. Attentive staff - Amanda P. Would recommend!
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    Wasana Sent on 06/10/2018
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    I purchased my wedding dress, our girls purchased their bridesmaid dresses and our men rented tuxes through Elegant Occasions. I have had exceptional experience working with the Elegant Occasions Team. Nichole has been great at keeping in contact and updated us on any changes or need to know information. During my wedding dress fitting the team was amazing and helped me with my inability to decide on a dress! They made the process for my bridesmaids to order their dress simple along with when it came time for the tuxes to be rented they reached out to the groom’s party members and made the renting event stress less for us and everyone involved. They were also open about meeting different financial needs, which was very important to us and our wedding party. My dress had even come earlier than expected and they helped ensure that it fit in the right places and that there were no errors. We have had no complaints with Elegant Occasions and they have been excellent!
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  • User2154888 Sent on 05/30/2015
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    Great service! Helped me find the perfect dress for my special day!
  • User6130787 Sent on 06/23/2015
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    Let me start by saying I do currently work at Elegant Occasions. However, I wanted to write a review based on the experience that I had as a bride when I chose my bridal gown, bridesmaid dresses and tuxedos. Firstly, everyone at EO is amazing, all of the consultants are extremely knowledgeable and attentive. Our staff strives to be friendly and helpful; half of them are accredited bridal consultants, something you cannot find in any other bridal store in Central Wisconsin. That being said, and while I do recommend all of our consultants to brides, I had chosen to work with my longtime coworker, and dear friend, Lori. If you are looking for someone to help make your wedding dress-shopping experience amazing, Lori is just the person to do it. She's not pushy, has endless patience and within minutes of your session starting, seems to be in your head, anticipating your reactions and working one step ahead to find you "The Dress". She is amazing. Really, everyone at EO is amazing. We are a tight-knit, close group of women who have formed a family and I am so happy that I met all of them and had their support and help during my wedding planning!
  • User1421899 Sent on 11/05/2013
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    I enjoyed looking for my dress here they treated me like I was the only bride there and I really enjoyed trying on dresses and different styles they were very flexible with me.
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    Sara Sent on 05/18/2011
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    I had a wonderful experience picking out my wedding dress at Elegant Occasions. They took the time to make sure I had the perfect dress. I never felt rushed or pressured into buying a certain dress. Every staff member that I dealt with was polite, helpful and would go out of their way to make sure questions were answered. Lois was my original dress fitting consultant and she was AMAZING!!! I recommened any of the ladies there but especially her. Such a great business, keep it up!
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    Jamie Sent on 10/26/2010
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    Elegant Occasions is the best bridal store in the area. As soon as I walked in the door I was greeted by their amazing staff. Everyone was so willing to help me find my perfect dress, veil, shoes, and accesssories for my day. They also have a huge selection of bridesmaid dresses. I highley recommend this shop to anyone!
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    Maisi Sent on 12/02/2007
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    My dress was amazing! The lady who helped me actually loved this dress and brought it out to me and I fell in love with it. I purchased my veil along with my dress and it fit with it perfectly. The service was great and they were super flexible with me.
  • User6130789 Sent on 07/07/2016
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    I should have chosen this bridal shop first! I went to two others before trying this shop and it was the best experience by far. The assistants helped and actually listened to what I wanted. What's nice, too, is that they have a computer where you can look through the dresses they have so that it's easier on both you and the assistants. It took me a matter of a half hour to find the dress I wanted. They called immediately when it came in and they also offer a great deal on dry cleaning.
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    Casie Sent on 10/08/2013
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    I worked with Heather and she was great! She was so friendly, I had emailed her before our meeting to show her samples of dresses that I really liked. She had emailed me back everytime letting me know which dresses they had available in the store. When I got to the store, Heather was extremely friendly and helpful. She had all the dresses I liked pulled plus a few others she thought I would like. I had a fairly large group of people come with me (7 girls) to look at dresses and Heather was great with them all. She helped me find the perfect dress, I was torn between two dresses and Heather had me close my eyes and pretend I was there in the day having my "bridal moment" which helped me decide which dress to go with. Heather has been great to work with!
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    Mary D. Sent on 02/10/2012
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    I found my dream dress at Elegant Occasions and decided to select my bride's maids' dresses there too. While I received great service, several of my girlfriends were less than happy with the service provided by the staff, and a few expressed great concern over the lack of in-house seamstresses and tremendous cost of adding length to dress.
    My husband and the groomsmen seemed happy with their tuxedos from the store.
  • Heather
    Heather Sent on 06/23/2013
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    I purchases my wedding dress here and when I found the dress I also found a nice belt that I wanted to go with it. I ordered them at the same time. So 5 months later my dress arrived but no sign of the belt so they called them and I was told 3 more weeks for the belt. At that time it was only 6 weeks until my wedding and the belt needed to be sewn on so kind of cutting it close. The dress was nice, not really any complaints with that but 3 weeks later still no belt so I called and was put on hold for about 5 minutes, the girl came back on and said it was there in a box that was in the back room. They don't open boxes right away? Also I was told that the belt was a Tiffany belt and it cost $200. Come to find out it was shipped from China and when looking online I found nothing like it under Tiffany but instead Christina Wu...false advertising? When I picked up the belt it was in a clear ziplock so I didn't open it, I just went home. When I opened it at home there was loose beading and a few beads actually fell off!!! I did not use the belt on my dress and it sucks because they of course don't take returns so I guess I will try to sell it. Also it had a tag on it but with no name on it....Tiffany huh? ya right.

    Now for the girls working there. They are all pretty nice but they always seem flustered like there is too much going on and not enough employees of something and this was every time I went there. Another thing that sucks about that place is that only a certain few are allowed to process payments....really? so of course they all run around like their heads are cut off looking for someone to take a payment for them--unprofessional. I think they need to work on some things there.

    We also rented 2 tuxes from there and no complaints on those, they were there on time and fit great.
  • Emily
    Emily Sent on 08/12/2013
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    Great place but very unorganized. They lost many of our measurements for tuxes and didn't keep me updated on who needed to be fitted. Were able to get things in on short notice.
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    Melissa Sent on 10/10/2012
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    I thought the girls working there were rude. My bridesmaids and I went in March to order dresses and the girl said that each girl would have to pay $40 each for a rush delivery. They said that it takes 6-8 months for dresses to come in. I refused to let my bridesmaids pay extra money. They did then guarantee to have them delivered by July. They were in within 5 weeks! They also tried to get each girl to order sizes too big. I would never buy anything there again.
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    Susan B. Sent on 07/21/2022
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    Consignment

    I brought in a beautiful dress that was worn as a mother of the bride dress. They would not take it because I was told it was a bridesmaid dress.( somehow the tag indicated such??) Not sure what difference that made since it was never purchased or used as such. There was no consideration that it could again be sold as mother of the bride or groom dress. Such inflexibility would have me question their ability to do everything they could to make any kind of important decision like a wedding dress highly suspicious.
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    Heather Sent on 09/01/2015
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    If I could do one thing over for my wedding I would not use elegant occasions. We didn't get everything for the tuxes until the day of the wedding. Every person went in only one month prior to the wedding to get fitted and out of 9 tuxes there was something wrong with each one. The put a lot of stress on me and they were not apologetic until a manager got involved. Worst rental place ever!!! Go to David's bridal it's worth the drive and cheaper
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