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Elegant Brides Reviews

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Reviews

4.8 out of 5 rating
4.8 out of 5 rating
21 Reviews
96% recommend it
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Awards

21
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    Ardell M. Sent on 09/16/2020
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    This place is a 5 star establishment!!

    While this place has many gorgeous dresses for the bride and the Bridesmaids, I found my mother of the bride dress and it was perfect! They are very professional and make you feel so special and beautiful while you are there!! I do believe their customer service cannot be beat!!
    I was shopping there out of state and they were very accommodating to get the dress shipped in quickly!
    While I was in town, they had my beautiful belt sewn on quickly so that I could take it back with me when I traveled back home! The staff there is so wonderful to work with and I would highly recommend this place to anyone!!
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    E Sent on 01/24/2017
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    This shop and staff is absolutely awesome!! The entire staff goes above and beyond to make sure you are satisfied with your selection. Dawnelle is great to work with and will do anything to help in any way she can. We purchased a brides dress, mother of the brides dress and 10 bridesmaids dresses and had no issues with anything. I would highly recommend this bridal shop to any bride to be for her wedding dress and party. She will give you her honest opinion and help you find what you are looking for if she doesn't already have it in her shop.
  • User2428019 Sent on 11/16/2015
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    Saturday I went dress shopping for the first time. I was so nervous as to what I was going to walk into. Dawnelle greeted my group and I as we walked in. I had an appointment and she knew exactly who I was and what we were doing. She asked my opinions and I gave her a list of what dresses I found on their online sample inventory. She pulled all of those and pulled some of her own, thank goodness she did, one of her choices was MY DRESS! So helpful, so nice, and really tried to make this day all about me. She gave suggestions, but really took to my opinions and was looking out for me. You could tell by the way she was talking about the dresses and pulling ones to try on that she had been in this business a long time. I had an idea in mind and was dead set on getting a particular style dress, however Dawnelle suggested we try some things and she was right. My dress is not at all what I was describing to her, but it was exactly what I had invisioned. I am so happy that I decided to go with someone local and not with a box store, that's only looking for the purchase. Dawnelle looked at the big picture and was not pressuring me to buy from her. AWESOME EXPERIENCE, AWESOME TIME. I will definitely be back to get my bridesmaid dresses.

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  • User2258200 Sent on 08/05/2015
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    Elegant Brides is a wonderful place for all of your dress and tux needs. The staff are wonderful!! Elegant Brides also does a wonderful job in advising any attire situation you may have come up for your big day (we had a groom woman). I would recommend Elegant Brides to anyone wanting a personal experience from a staff that truly cares.
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    Sarah Sent on 05/27/2015
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    Dawnelle and the staff at Elegant Brides are awesome! She spent many hours working with me to get everything exactly how I wanted and to make sure I felt comfortable in the dress before ordering it. The seamstress, Nicole, was great to work with. When I went for my final fitting I decided I didn't like the way the top of the dress was laying after the latest alterations so the owner took some stitching out and worked with me herself. She stayed an hour late doing alterations on my mom's dress one night as well. The staff is absolutely amazing and remembered us every time we came in and always had nice things to say and a hug.
  • User1044496 Sent on 12/13/2012
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    Everyone at Elegant Brides was extremely helpful and attentive at all times. They go out of their way to make you feel special and beautiful. I highly recommend the staff at Elegant Brides.
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    Amy Sent on 02/15/2013
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    I loved my whole experience with Elegant Brides. They were amazingly accommodating from special ordering a dress for me just to try on (that I eventually ordered), to forming a personal relationship with me by the time it was my wedding day. My bridesmaids ordered their dresses from Elegant Brides, and every single staff member we dealt with made sure we all looked perfect. I hope I have another formal occasion again someday so I can go back to Elegant Brides.
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    Rebecca Sent on 01/21/2013
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    I love this bridal shop! I did not have a good experience with the place I bought my shop, so when my maid of honor suggested this place for our bridesmaid dresses, I decided to try it out. It was a great decision! They altered my dress, even though I did not purchase it though them. They made sure to help my girls figure out correct sizes to order and altered them as needed. All the dresses looked beautiful and I highly recommend Elegant Brides to every bride!
  • User5768177 Sent on 12/04/2012
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    Love my dress! Great price! Has wide variety of dresses at different values.
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    Melody Sent on 10/22/2012
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    I went in to buy a dress off the shelf because I had a short time frame to work with. I was able to find a beautiful dress in their big selection and have it altered, pressed, and ready to go within weeks. The lady I dealt with, who I believe was the owner of the shop, was fun to work with and very sweet.
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    Megan Sent on 04/03/2012
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    All of the consultants were very friendly and helpful the times I went in to try my dress on. They were very prompt with their services and I loved my dress. I got so many compliments on it and I got it at a great price.
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    Vanessa Sent on 01/06/2012
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    All of the gals at Elegant Brides are so enjoyable to work with. I went in 3 different times before purchasing my dress and they took extra care to make sure I found the perfect dress. The dresses on the floor are all clean and in great condition. The shop is absolutely adorable and they allow pictures! From price comparing I never felt like they were marking up their dresses. The selection for wedding gowns and bridesmaid dresses is really wide and there are tons of sizes.
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    Rhiannon Sent on 10/04/2011
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    I went to many bridal shops looking for my dress and most of them were rude to me or would bring dresses I told them I didn't like. But when I got to Elegant Brides they listened to what I really wanted in a dress and were so nice. I found my dress at this shop and it was worth every penny. I planned my wedding for one date and unfortunately had to change the date due to family issues and they kept my dress safe until my rescheduled date.
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    Amanda Sent on 07/07/2011
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    Wonderful service and beautiful dress!!
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    Emily Sent on 06/27/2008
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    Large selection of dresses - bridesmaid, prom, bride, and mothers! Helped me with my wedding move (took off some money from the rush charges because we were military!) Many veils, shoes, tiaras, and more....

    Take your mother and she sits with water on a comfy couch while they help you into dresses and you parade around for her and watch her cry!

    If you have a certain dress in mind, they can order it for you...

    They also do alterations and pressing. Some discounts if you buy wedding party and your dress there. I think you get a free veil or tiara.

    Bought a tiara from them and it had one gem missing, they ordered a new one and let me keep the old one!
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    Lauren Sent on 12/30/2016
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    I found my wedding dress at Elegant Brides after visiting four other stores – Elegant Brides had hands-down the classiest selection and the best customer service. Dawnelle is spectacular, and went out of her way to work with me and my bridesmaids – I was from out-of-state, and my three bridesmaids were scattered all over the place, which made fittings and delivery a challenge, but she handled everything wonderfully and was so understanding. When I came in for my final fitting with an unsteamed veil (which I had purchased at another store, shame on me), Dawnelle took the time to steam it for me even though I had purchased it elsewhere. She is so sweet and wonderful to work with, and I would highly recommend Elegant Brides.
  • User1201637 Sent on 06/15/2013
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    They helped me find the PERFECT dress! Some of the alteration prices were expensive and unexpected, but overall I had a great experience!
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    Anna Sent on 11/02/2011
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    Overall I think this shop has a wonderful selection of dresses and a friendly staff to help you find the perfect one. I picked out a fantastic dress that was very reasonably priced.

    My only complaints would be that when I went to order my dress they measured me and told me I needed to order a dress 2 sizes bigger than the sample I was trying on (which fit me perfectly). I asked if the sample was labeled correctly, they said yes, and I asked why I would need to order a bigger dress and they got quite irritated with me. I ended up ordering the size I had tried on, but they made me a nervous wreck that it wouldn't fit. When it came in it fit beautifully, and again had a great experience getting it altered (a little hemming was all that was needed), pressed ect. When I went to try it on one more time and pick it up right before the wedding it was buckling through the bodice. The sales girl was a bit rude and told me I would have to deal with it. I noticed that (I presume manager) very quietly whisked her away and I didn't see her again. They seamstress came out, relaced the dress (fit perfect!) and made me feel fantastic. Overall I had a great experience and would recommend this store to another bride. I would say if you have a sales person that you don't click with - don't write them off maybe just ask to speak to the owner or to the seamstress as they were both very helpful and easy to work with.
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    Sarah Sent on 10/26/2010
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    I live in Louisville, KY and I happened to find the perfect wedding dress while visiting family in the St. Louis area. I called all the bridal shops around my home to see if any of them carried this particular dress I wanted to order.

    The attendants at Elegant Brides assured me it would be no problem to order the dress from their shop, even though I lived hundreds of miles away.

    My dress came in and I set up a fitting time when I would be in town again. They normally don't do fittings on Saturdays, but said they would make an exception for me.

    When we got there, I was put into my dress and the seamstress started marking alterations on my dress. I told her since I live far away and my wedding was just 6 weeks away that I was going to have to pick up my dress today and have someone closer do alterations. She was visibly irritated and told me that I could not bring the dress back if I took it today and that I would have to press it myself. She was very rude.

    I apologized to the clerk that rang us up, and she assured me again that it was no problem. I guess they didn't tell the seamstress (who likely works on commission) that I would not be doing alterations there, but that was no reason to be rude to me on the day I'm trying on and picking up my wedding dress!

    Other than that, the dress was beautiful and all the sales people were wonderful. Thank you, Elegant Bride!
  • User900078 Sent on 08/15/2012
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    They did a much better job with the dress than they did with the tux and men's formal wear. They had some trouble getting us the trial tux in to try on, and never got the correct size of tux for my fiance to try on, so we had to go with just basing it off of his measurements. It did show up and fit, but I would have liked it to be a little less loose, which we would have been able to tell them if they would have given us the chance to try it on.
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    Karyn Sent on 03/20/2012
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    The owner was very sweet. The dress was a little expensive and it seemed to take forever. The alterations were so expensive that I went elsewhere and got them done for a few hundred dollars cheaper than what they were going to charge me.
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