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Edgewood Tahoe Reviews

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Reviews

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  • Brianna
    Brianna Sent on 03/04/2021
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    Our Special Day

    My husband and I just recently had our wedding at Edgewood Tahoe! Edgewood Tahoe is an amazing place to get married, it is so beautiful all year round! We were so thrilled to be working with Brooke, she exceeded our expectations of wedding planning, going above and beyond to make sure we had everything we needed! She knew I was a little bit of a crazy one and was so sweet with every question and concern that I had. The day could not of gone any smoother than it did. The entire staff was awesome, they made sure we had everything we needed and were enjoying ourselves the entire night. Thank you so much again to the entire staff at edgewood tahoe for making our special day so perfect!
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    Ilana Sent on 08/17/2020
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    The perfect venue!

    I truly cannot express how much my husband and I enjoyed working with Lori and Brooke (Edgewood wedding coordinators).

    They were both so kind, patient and flexible throughout the entire planning process and worked so hard to make sure our day was flawless!

    My husband and I are not the best planners and we were a bit worried about the timeline and details leading up to our big day. With the addition of COVID hitting, there was a lot of unknown which of course changed our plans dramatically. We went from a 150 person wedding to 23 people, we kept changing our minds, adding and removing elements etc. Lori and Brooke were not only understanding but were extremely helpful and supportive in assisting us, coming up with new ideas and spending a lot of their time talking through possibilities.

    They were a true joy to work with and be around!

    I'm not sure I even need to mention it but Edgewood is the MOST beautiful venue there is with some of the best food I've ever eaten! :)
    You truly can't beat the view, it's perfect!

    Thank you Edgewood team!
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  • Debra
    Debra Sent on 07/29/2019
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    Mother of the bride

    My daughter recently had her wedding at Edgewood, Tahoe. Our experience was like no other! We did this long distance and everything was planned down to the last detail. Delicious food, beautiful venue and superb service! We would recommend this venue to anyone wanting the wedding of their dreams!
  • Angelica
    Angelica Sent on 02/14/2019
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    VIP treatment all the way for our Christmas wedding!

    Edgewood is unbeatable. We didn’t have to spend a lot for flowers & decorations for our wedding bec the facility itself was already beautifully donned up.the postcardesque surrounding is so breathtaking that adding artificial decorations could make it overwhelming.the staff, (cleaners,valet peeps, servers, chef (LONNY), receptionists, wedding coordinators (LORI & MEL),etc, were very accomodating,understanding,& helpful. We are all impressed by their quality service . And oh, food is 👍🏼the best!my hubby & I have decided to make it a habit to stay at Edgewood whenever we’re in town. See you soon!xx
  • Amanda
    Amanda Sent on 02/02/2019
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    Amazing Winter Reception!

    The venue was absolutely beautiful, and the people that we worked with to organize our event were wonderful. We spoke with Lori on several occasions by phone (since we were organizing our wedding in the Lake Tahoe area remotely, from Santa Fe) and she was always so nice and helpful. She made sure she was readily available for any questions we had (which ended up being quite a lot!) and I consistently came away with the feeling that she cared as much as we did about making sure our reception was fantastic. We got so many compliments on the location, the food and service, and especially the outdoor patio with the fireplace going. I would do everything again in a heartbeat, and I would definitely recommend Edgewood as a place for a beautiful reception/wedding venue. Thank you so much!
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    Susanne Sent on 01/07/2019
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    Winter wonderland wedding

    Two words,, WINTER WONDERLAND,,, our wedding was PERFECT!! Lori C and the WHOLE crew made our day, our week,, just wonderful. We would NOT have had our wedding anywhere else. Everyone at the EDGEWOOD was professional, courteous, funny, and as soon as we walked in with our party,, made us ALL feel like family. They just treated us like royalty, things went so smoothly and the day of the wedding, as hectic as it was, they made things so easy and beautiful for us. From the WINTER scenery outside, the fire pits everywhere, the Christmas decorations, both in the Lodge and in the Main building,, everything was like a FAIRYLAND and went so smoothly. I have gotten a TON of compliments from friends and family that have attended. Absolutely beautiful setting and we have made many LONG TIME friends as well. We will be celebrating our 1st year anniversary there this DECEMBER!! Thank you everyone at the EDGEWOOD,, we will be back soon!! We would defiantly recommend this to EVERYONE. :) Susanne and Michael Steffen-Lanza
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    Christina Sent on 11/29/2018
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    Beautiful Venue

    My husband and I could not have been happier with the Edgewood team and the entire experience. I can't wait to go back!
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    Siobhan Sent on 11/28/2017
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    My Edgewood wedding was absolutely stunning! I couldn't have picked a better location. From our very first visit, the staff was so helpful and knowledgeable. I worked closely with Shannon and Jenna leading up to my big day and they were both so helpful and responsive to my calls/emails. Then, on the day of, I can not even tell you how helpful the wait staff was and how kind and friendly they were. I had a lot of guests told me afterwards how tentative and friendly they were. I don't think a second went by without my husband and I having a drink in our hand! We were so busy with photos, cake cutting, etc that we could have easily missed out on appetizers during cocktail hour, eating our meal or getting a slice of the cake, but the staff was always ready, waiting for us to have a moment when they can bring these things to us to enjoy. They were all awesome! And the food was AMAZING!! They even let me pick a meal off their restaurant menu just for me! And the view is beyond breath taking. Every aspect of Edgewood was perfect. I highly recommend checking them out and booking with them!
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    Monica Sent on 11/08/2017
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    Our guests are still talking about how this was one of the most beautiful weddings they have ever been to! We had our ceremony on the North Lawn at the Edgewood Clubhouse on October 27th, 2017. The weather was perfect! Some of our guests stayed on site at the new Lodge-which is one of the most beautiful hotels I have ever stayed in!! All of our guests raved about the food, the view, and the whole ambiance of our day!! We are so blessed to have been able to have our wedding at this beautiful, magical amazing place. Thank you! We will be making an anniversary trip every year now just to relive some of those memories! Monica and Brian Gardner. Photos courtesy of Ciprian Photography
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    Valerie Sent on 07/10/2017
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    My husband and I got married this past Saturday and it could not have been more perfect. You cannot beat the view, ambiance, and quality of service that Edgewood provides. Thank you to all the staff for making our day everything and more.
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    Kendrice Sent on 06/13/2017
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    We got married on June 10th in the South Room and had an amazing experience! Everyone was so helpful and answered questions quickly and thoroughly throughout the planning process and also during the rehearsal and day of. Any hiccups were immediately addressed with guests/myself none the wiser (I only found out afterwards...and some of them were probably my fault!). The setting was beautiful, the food was great, and the staff were awesome to work with!
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    Joy Sent on 03/13/2017
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    I had a month to plan a wedding at Edgewood Tahoe and add to that being from out of town. Debbie, Shannon, and Jenna made the planning so easy. They answered every question I had, provided referral list of local vendors, and was very helpful on the day of the wedding. All my guest were so amazed by how beautiful the venue was and how delicious the food were. We had a dinner buffet with the boneless short ribs, shrimp skewers, and provencal chicken. We didn't have a chance to do a tasting so we were very impressed when we took our first bite of the food. It was so good. If you want good food, drinks, and beautiful venue, Edgewood is the place to go.
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    Kory Sent on 03/12/2017
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    The property is stunning. I love the views of Lake Tahoe from all the different rooms. I was surprised to see how affordable this place was (South Room only for day time wedding on Sat or Fri/Sun night) and the food options were fantastic. We ended up booking it for our wedding!
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    Sara Sent on 07/20/2016
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    This was a beautiful venue. I would recommend this venue to anyone I know.
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    Tricia Sent on 08/24/2015
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    Looking for a beautiful place that wont break the bank, this place was beautiful! Great team and great value, book early as they day they originally wanted was booked. I think they are pretty booked out for 6-12 months depending on the day
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    Gwenevere Sent on 06/14/2015
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    Amazing view and food will be yours with this venue. The staff is great to work with via e-mail and phone and were very accommodating.
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    Shannon Sent on 01/10/2015
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    You cannot go wrong holding any event here. Staff was above and beyond expectations. Food, was out of the park. Our wedding was a blast and our guests are still taking about it!
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    Sheri Sent on 11/09/2014
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    OMG! Love this place!! They are truly amazing people there! We booked really early, and they have been flexible with us to come out and see the place multiple times in our excitement! They also have a great recommendation of venders list, which not being from Tahoe really helped us make our decisions on venders.
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    T Sent on 03/25/2014
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    Edgewood is the perfect venue for your wedding. It is located on the lake and you can see the lake and mountains from every window of the venue. It is so beautiful all year around. We had a winter wedding on 2/18/14 and it was perfect. The food was amazing!! We had a buffet style dinner with Roast Prime Rib of Beef / pinot noir au jus,Chicken Breast / fresh rosemary, lemon & garlic, and Seared Sliced Rare Ahi Tuna as the main dishes. We had
    2 Vegetables -Balsamic roasted vegetables, and Grilled Portabella Mushroom Ratatouille
    3 starches-Steamed New Potatoes with basil, and garlic & crispy pancetta, plus
    Israeli Couscous with toasted pine nuts. Then we added Gorgonzola Macaroni & cheese. As you can the food sounds amazing.

    All the guests keep talking about how wonder of a time they had and how amazing the views were. Edgewood will recommend all the vendors you will need. They will also help setup some of your decorations for you. The staff is very friendly. Best place hands down to have your wedding. Its so beautiful.
  • Andrea
    Andrea Sent on 03/01/2014
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    I planned a destination wedding from Seattle, WA and was a little nervous about planning the biggest event of my life going solely by other people's reviews and information I read online, but I couldn't be happier with my choice. The venue is breathtaking...more amazing than the pictures they have on their website, which already look unbelievable. If you are planning a winter wedding, my one recommendation would be to book one of the earlier times so you take full advantage of the daylight hours to enjoy the phenomenal setting. The only thing I found a little difficult was the fact that you can only be at the venue an hour before the ceremony. I felt very rushed the day of my wedding, so I suggest making sure you are very organized and have a team of friends and family to help with the many details that need to be done that day.
    Everyone at Edgewood Tahoe was fantastic to work with. Debbie and Shannon were both so responsive and happy to answer my endless questions. They were very straightforward with all communication...there was never any confusion or ambiguity. They were very flexible with me which was great! I also got married during a "slow" time, though...I was the only wedding the day of my event. That may be a little different if you are planning a summer wedding and they have booked all 4 times that they offer, but I don't anticipate the level of professionalism being any different. I would highly recommend this venue and my husband and I are already planning on going back to renew our vows in 10 years!
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    Stephanie Sent on 07/22/2013
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    Edgewood Tahoe is a perfect venue for a destination wedding in Lake Tahoe, Nevada. They have beautiful views of lake tahoe and the mountains beyond. Edgewood can accommodate an inside or outside ceremony, followed by dinner or cocktail receptions. Their food is delicious and their service is impeccable. Their event staff is very knowledgeable and helpful. Any bride will be excited to choose this venue.
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    Michele Sent on 11/10/2012
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    Beautiful venue and backdrop for our perfect day. The event coordinator was helpful and quick to respond to any emails I sent. The food was amazing and the chef was available to talk to when dinner was being served. I have food allergies and the chef walked me through all of the ingredients in the food I was unsure I would be able to eat. I was impressed by his attentiveness and consideration. The room was set up exactly how I would have set it up, had I done it myself. The staff helping the night of our wedding were all so nice and worked great with all of my vendors. I was thoroughly impressed with the whole experience. If you are looking for a fabulous place to make your wedding memories I would reccomend Edgewood. My pictures also turned out wonderful with such a mezmorizing backdrop!
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    User959068 Sent on 10/04/2012
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    Edgewood Tahoe was the perfect venue for our wedding! We were able to have our small ceremony on the beach with a gorgeous view of the lake and our reception in the South Room with windows overlooking the lake. It was absolutely breathtaking! The food was great, the staff was awesome, and the wedding went off with hardly a hitch! From the moment we contacted Edgewood, the staff was incredibly responsive and accommodating. I had tons of questions and requests throughout and they answered every question and fulfilled every request with no problem. I left lots of decorations with instructions and they took care of everything for me. I had no worries on my wedding day because they, along with our vendors, made sure everything was completed as we liked. We initially met with Bobby King who is very knowledgeable, flexible, and helpful. Debbie Wagnon and Shannon Eagan were both very organized and kept detailed notes of everything I asked for. Thank you Edgewood and staff for our most wonderful wedding day!
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    Jennifer Sent on 03/29/2012
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    I knew as soon as we toured Edgewood that it was where I wanted to have our wedding reception. Everything was handled very professionally from the moment we began working with their staff. The food was amazing and so many of our guests kept saying it was the best stake they had ever had. Our reception was perfect and I would recommend Edgewood to anyone getting married in Lake Tahoe.
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    Sarah Sent on 10/24/2011
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    We were excited about Edgewood before we even booked it - it's honestly one of the most gorgeous locations for a wedding in all of California - a crystal clear blue lake with snow-capped mountains in the background. Their facilities are immaculate and gorgeous inside, and every detail matters for a wedding. We particularly appreciated the small things, like how their dining room is stocked with attractive chairs eliminating the need to buy chair covers. Finally, on the day and night of our wedding, we truly appreciated how great the staff at Edgewood is - in the blur of your wedding, when you're running late and your timeline begins to morph, Edgewood was there to make it as smooth as possible to bring forward the cake-cutting or delay serving dinner so everything flowed as smoothly as possible. They took special requests to hide away pieces of cake or package meals when the bride didn't get enough time to finish dinner or enjoy her cake... we can't say enough, except we're looking forward to our 10-year anniversary and the possibility to throw another party back at Edgewood again!
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    Jason Sent on 03/18/2010
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    What can I say....Edgewood is the place to have a destination wedding. Everyone went with no mistakes. The room and view were breathtaking. The food was amazing. The service and staff was excellent. If you are planning on have a wedding in Tahoe this is the only place to go!!
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    Patricia Sent on 06/10/2009
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    This was the perfect location for a beach wedding in Lake Tahoe. Both the setting on the patio for the ceremony and the South Room where the reception was held were stunning. The food was phenominal (even a range of finicky eaters enjoyed it) and the staff was exceptional and made our wedding day effortless.
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    Aliya Sent on 07/09/2008
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    This place is unbeatable for the scenery and value for money. The setting is idyllic, the facilities luxurious (and very affordable), and the food is fantastic (and very affordable). We've all been to weddings where the food is edible and nothing more. The Edgewood blew me away with their food. I had a cocktail hour with tray passed appetizers that were to die for! The main meal was gorgeous! I recommend doing a buffet, as guests are able to mingle, eat their fill, and sample every entree available. Debbie Wagnon was available for me and granted my every wish. Due to my graduate school schedule, I had to change my date, and they were very accommodating. Book them early though! Their bookings for Saturday evenings are about 7-12+ months out!

    I didn't have a massive budget, but wanted a fabulous and intimate wedding. I booked the South Room and had around 75 guests. They accommodated everything from Absolute Mandarin Cosmopolitans, Lemon Drops with shots of Chambord for passed cocktails, and champagne, to special children's meals. I had a 5 peice band, which Debbie thought wouldn't fit, but because I had two horn players (which requires very little space) along with stand-up bass, guitar, and drums, they all fit and provided a massive amount of sound to boogie to! See the review of my band... they were fantastic, with a drummer who's a professor at UC Berkeley, to a bassist who plays a gorgeous stand-up bass that's over 100 years old!

    The south room is smaller in size, but lacks nothing in style. The only thing I was left desiring was a longer time to hang out with folks! I didn't want it to end!
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    Kristin Sent on 07/25/2014
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    Everyone at Edgewood was so helpful and our wedding went so smoothly. The setting is gorgeous and the food is incredible! I highly recommend this venue!
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    April Sent on 01/26/2010
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    Edgewood Tahoe is bar far the most beautiful spot on the South Shore. The outside ceremony overlooks the lake and the grounds are always beautiful. The flowers blooming on our wedding day were unreal! The staff was courteous and professional. I never worried about anything all day, it was seamless. We ended up extending our reception by an hour because everyone was having so much fun. It may be a little more expensive than other places but it's worth every penny and you and your guests will be treated like royalty!
  • Chelsea
    Chelsea Sent on 09/07/2020
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    Beautiful venue

    Edgewood is a great venue. Once we booked everything went very smoothly and the wedding coordinators took care of everything. Our wedding was during covid and we honestly forgot because it was so beautiful. Completely safe and clean venue during these times. Food was great and views on the deck were beautiful during sunset. Thank you edgewood for putting up with us.
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    Catherine Sent on 09/12/2009
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    We selected Edgewood sight unseen for our destination wedding. It is a gorgeous setting with a lovely staff. Our guests thoroughly enjoyed everything and we were well cared for. We over-paid on the estimated deposit and Edgewood promptly refunded our money before we even noticed the overage. Class act!
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    User1637022 Sent on 05/19/2014
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    I absolutely loved Edgewood for my wedding ceremony and reception. They were extremely professional and responsive. The food was absolutely amazing (we got lots of compliments from guests). The views of the lake are to-die-for. The staff was efficient and courteous. A bit pricey, but I think it was worth it.
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    Dana Sent on 03/15/2012
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    Awesome, awesome, awesome! Get married here. They make the day so easy.
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    Emberlynn Sent on 01/20/2014
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    This is an absolutely AMAZING location for your wedding. You could not ask for a more beautiful setting, right on Lake Tahoe (and I mean RIGHT ON the lake!). This place is expensive, so know what you're getting yourself into before you pick this venue, but let me tell you, it is TOTALLY worth it. Very professional, and the food is spectacular. We were in the North room, which has floor to ceiling windows with a view of the lake and the mountains beyond. There is a large round deck/patio just outside where we had our ceremony with the sunset behind us (a 4pm ceremony, which of course was late). They were a little too worried about sticking strictly to the schedule (with food and whatnot), but everything ended up turning out very nicely. I would definitely recommend this place.

    Some things you will want to know:

    You get one hour the day prior for rehearsal.
    You get to be in the venue one hour before the wedding (we didn't make it lol).
    Make sure you know for sure the time you get to be there (somehow we messed that up and it cost us more)
    Limited flexibility on decorations (I just had personal centerpieces) and they don't allow fog machines (which we wanted for our entrance, no big deal)
    Off season gets hosted beer and wine complimentary
    Excellent food!!
    Amazing location!!
  • Katie
    Katie Sent on 05/07/2013
    4.6 out of 5 rating
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    The Edgewood is hands down the most beautiful venue in Tahoe and the staff was wonderful to work with. They were extremely helpful throughout the entire process from the planning to the day-of. Their costs are also comparable to other venues in the area, especially if you get their winter special which includes complimentary beer and wine. Best. Venue. Ever!
  • A
    Alyse Sent on 07/06/2010
    4.6 out of 5 rating
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    Edgewood was the perfect place for our ceremony and reception. I've checked out many places in Tahoe, and this is by far the prettiest place to be. You don't even need to spend much on flowers because of the natural beauty of the wood and architecture. Every single guest at my wedding said the sea bass was the best they'd ever had. I didn't eat much but all the food looked beautiful. I'm glad I read the previous review about Debbie and Shannon not being around for the ceremony and reception because otherwise i would have assumed they would be there. They were there to let me know when to walk out with my dad and thats it. I suggest hiring a wedding planner to coordinate all the details.
  • B
    Brooke Sent on 10/20/2008
    4.6 out of 5 rating
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    Edgewood was the best South Lake Tahoe spot for our wedding reception. The food was delicious and the presentation was gorgeous. I had the buffet, which was a great idea because all of the wedding guests were able to eat as much as they liked and took the type of food that they wanted. My fiance and i chose this location because of its beautiful scenery, a picture perfect spot right on the lake.

    Edgewood is a bit pricey though. We reserved the North room, which was $5000 just for the room! With that said, i expected a lot from Edgewoods staff on the day of the wedding. I worked with Debbie and Shannon, who were both very helpful. The day of though, i didnt see either one of them at the reception, i guess i should of asked if they were going to be there or not. The service though was really great, although i did feel that a couple of the servers didnt look very happy to be there. I said "hi" and "thank you" to a couple of them and they didnt even smile. So that was a little weird.

    I think i only had one or two problems, which was probably my own fault, i may have not made myself clear about it. I had brought in cocktail napkins with mine and my fiance's name printed on them. I had asked that they use these napkins for the cocktail hour, to serve with drinks and appetizers. I brought 200 napkins to the reception. When i got home from the wedding i had a whole stack of napkins left, which i shouldnt of had any. I came back with 130 napkins =( Obviously none of my guests probably saw them.

    Other then a couple of sour faces, and my poor cocktail napkins everything went extremely well. It is really a beautiful venue. I would recommmend to anyone and everyone.
  • B
    Bridgett Sent on 01/31/2012
    4.5 out of 5 rating
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    It was a pleasure working with Edgewood. The food and dining experience was lovely and the service was great. There were a few little issues but nothing that could'nt be resolved. Wonderful team there and that's not easy to find.
  • Y
    Yurie Sent on 07/12/2011
    4.5 out of 5 rating
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    I was so glad that I had a wedding there!!!
    The view was beautiful and the food was delicious!
    Everyone who came to our wedding was so happy =)
    I would recommend this place for couples who would like to have a nice wedding =)
  • H
    Helen Sent on 11/06/2017
    4.4 out of 5 rating
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    We hosted our small wedding reception in a private group dining room at the Edgewood's new Bistro restaurant. The space is not big enough for a dance floor, meal-only, but it worked for a reception & lunch for our group of about 30 people. The food was terrific, service was excellent, space was gorgeous, views of the water blew everyone away, and we managed to pull off a classy affair working within a very limited budget; we spent about $75 per person, for an afternoon / lunch event with plenty of apps, food, and wine. The menu options are quite limited, especially for vegetarians, so that was the biggest constraint, though they were willing to work with us. Being a newer venue within the Edgewood, initial communication was a bit intermittent, and some details that we were told earlier on ended up changing at the last minute. I think they'll have it worked out well by next year. The larger Edgewood wedding complex is much more spendy. I would recommend this venue (The Bistro) for small groups of about 30-35 people, who do not require a dance floor space.
  • Nadia
    Nadia Sent on 06/30/2017
    4.4 out of 5 rating
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    My husband and I just got married at Edgewood over the weekend. It was fabulous; our guests raved about the food and the service. We opted to bring in all of our wine and they were able to chill it appropriately. We went with a buffet dinner and it was wonderful; they even allowed guests to go up for seconds. There was more than enough food. The venue itself is beautiful. We were in the South Room and the views at sunset were breathtaking. We couldn't stop people from going outside to take photos. After the toasts we were able to host cigars and whiskey on the side patio which was a hit with the guests. They did an amazing job; but I highly recommend hiring an outside Day of Coordinator- she was able to fix any problems without us knowing that always occur during a wedding (I think one table was missing a couple seats). But overall I highly recommend you see this venue.
  • U
    User944338 Sent on 09/23/2012
    4.3 out of 5 rating
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    The Edgewood Tahoe is a beautiful venue! The grounds are gorgeous and the mountain and lake view are spectacular. The day of the wedding, the folks who put everything together and the catering staff were excellent. I would recommend any bride to have her wedding here, as the price is perfect for what you get. My one suggestion would be to make sure, regarding if you will be having your wedding rehearsal at Edgewood, please note to read the contract very carefully. If a wedding gets scheduled during the time that you have already pre-scheduled your Reheasal, they may bump your rehearsal date/time/location on the grounds.....this happened to me. I was scheduled for a 11am Wedding Rehearsal practice at the North Room on Sat. 8, 2012. This date/time was scheduled as far back as Jan. 2012. I was informed on Fri. Sept. 7th in the afternoon that a wedding was actually scheduled on that date/time and asked if I could change the time to 8am for the same day. This was very surprising and of course I was not happy about it. With some negotiation, we were able to keep the orig. scheduled date/time, but instead had to move the rehearsal to the beach area at the south part by their parking lot. I had to inform the Officient of the change of location, etc. In the end, the next day it all worked out and the wedding worked out as planned on Sun. Sept. 9, 2012. But, this was definately the one issue that did occur and I wish they could have been more proactive and informed me much sooner than 2 days before the wedding.
  • M
    Monique Sent on 10/10/2018
    3.2 out of 5 rating
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    Giving Edgewood 3 starts due to the location and scenery. I could not have asked for a better backdrop for my wedding. My guests are still talking about it! The extra little things that Edgewood adds, such as butler style tray passes, really added to the elegance of the wedding.
    Now on to the negatives. Edgewood changed wedding coordinators before my wedding. Lori took over as the manager. She was very difficult to work with and almost impossible to communicate with. For example, I would email her, call her, and leave her a voicemail only to hear back from her 5 days later. The turnaround time was unacceptable if you ask me. When I did receive a response, I am certain that she did not even read my email. It took her eight times to get the seating chart right – she kept changing the table numbers and numbers at each table after we explicitly told her not to.
    There were some negatives during the actual wedding as well. There were items missing from our boxes that we brought. We trusted Edgewood to be able to handle the items that we brought. I received numerous complaints from the guests that the Edgewood servers were slow to bring out additional food. We did tri-tip and chicken and the tri-tip ran out rather quickly. I was told that it took them 10 minutes to bring more out. I also received complaints that they took away the water glasses from the tables before dessert was served. Guests had to go to the bar to get their water. Another negative is having the bridal room in the bathroom – people thought I was joking when I told them where to meet me.
    Overall, I think Edgewood is beyond gorgeous, but they have a lot of issues that need to be improved upon.
  • Jennifer
    Jennifer Sent on 12/18/2018
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    Beautiful Venue but Poor Execution / Service

    My husband and I were married in August 2018 at the Edgewood. I am giving the Edgewood 2-stars based on the lack of communication from their sales manager / coordinator - Lori Cramer. The venue & scenery itself is a solid 5 stars - beautiful Lodge, lake view, golf course and club house (where wedding receptions are held). If you book your venue here, I HIGHLY recommend hiring an event planner. The Edgewood welcome packet states that the vast majority of couples who book at this venue do NOT hire an outside event planner which I believe is a complete mistake!

    I booked the Edgewood a year out from the wedding date. The venue just finished building their Lodge so there is a high demand for having weddings here since they now have an adjacent hotel that sits steps away from the club house. However, the Lodge is VERY pricey (in the summer months) so I'd recommend guests staying at the Hard Rock Hotel if possible.

    Most of the problems arose at the beginning of 2018 when they had a staffing change of their event manager / coordinator (which they never gave notification to us about). I would send an email or leave a voicemail and was left waiting for a response for weeks. This didn't happen just once. It happened over and over again in a 8 month span. When I finally asked to speak to Lori's manager, I received a response met with excuses that she was trying to catch up with her emails but was behind. The questions I had regarding the menu, table arrangement, outdoor lighting, etc were basic and easy questions; yet, many times I was asked to wait to get my answer because she'd have to check on it. These are things that a coordinator should already know like the back of their hand.

    The reception - Once we sat down for dinner, I noticed that none of the wedding party, myself and the groom had champagne. We were told that our drink limit had been reached during cocktail hour. It made no sense to us since we asked to ONLY have beer/wine/champagne served to guests during this time. We later found out that they were serving mixed drinks which is why our alcohol limit was reached so quickly! We decided to pay additional money so our guests could enjoy some drinks during the actual reception. It was incredibly difficult to get anyone to bring us a drink so the groom's uncle went to the bar to grab us all champagne and brought two at a time to our tables until everyone had a glass. This is minor but disappointing for our wedding party. The major issue was about an hour after the dancing had begun. The groom's grandmother was walking onto the dance floor to dance, slipped on something liquid and fell directly onto the side of her head. The liquid seemed to have been a cocktail that another person had spilled but nonetheless, no one from the staff came to clean it up. Instead the groom went to go grab a napkin from the table and dry it himself. His grandma suffered dizziness and great pain to her lower back and hips the following day and three days later she suffered a heart attack. I was very disappointed with the overall service of the staff that night and their negligence to ensure the dance floor remained safe and dry. Additionally there was no report made from the security on staff.

    The next day - We went to pick up our decorations from the venue. Every item was thoughtlessly thrown into 2 of the plastic bins we brought. Candle holders were broken into glass shards. Our wooden wedding welcome sign was severely scratched at the bottom right corner and other items were bent and unusable. If I had been told that the staff was going to just throw every item loosely into a box, I would have stayed afterwards and taken down the decorations myself. Additionally, my veil (that apparently was left in the South waiting room) and an entire $50 box of string lights was missing. I know that the missing items are at my own my discretion, but I had relied on the staff to make sure everything was put inside our "cage" (where supplies are secured).

    After everything being said and done, I am leaving this experience feeling like the money my husband and I spent did not match the service that we received. I feel that Lori did not communicate well with me nor the staff at Edgewood. The executed contract and timeline of the wedding was not followed and left me (the bride) running around the venue minutes before my wedding ceremony making sure certain items were corrected. I would like to leave feedback for other people to know what I went through so that it doesn't happen to other couples on what should be a special and magical day. My advise - Hire your own wedding planner/coordinator! Good luck to you!
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