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Eastside Transportation Service Reviews

Eastside Transportation Service

Eastside Transportation Service

Greer, SC
4.3 out of 5 rating, 30 Reviews
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Reviews

4.3 out of 5 rating
4.3 out of 5 rating
30 Reviews
86% recommend it
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  • Quality of service
    4.4 out of 5 rating
  • Average response time
    4.2 out of 5 rating
  • Professionalism
    4.3 out of 5 rating
  • Value
    4.2 out of 5 rating
  • Flexibility
    4.3 out of 5 rating
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Awards

30
  • T
    Taylor Sent on 10/23/2016
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    To everyone at Eastside, thank you! Everyone we came in contact with from booking to the drivers, everyone was absolutely wonderful! We hired Eastside for all of our wedding transportation last weekend. We had 2 shuttle buses and a white limo as our getaway car after the reception. The shuttle buses were in AMAZING condition and were so clean inside. This was important for me as these buses were being used to transport all of our guests. The buses were wonderful and our limo was just beautiful. Everything ran so smoothly and was on time. The drivers were so sweet and outgoing which sets a great impression on all of your wedding guests! Mandy Powell was our wedding planner and she has a great relationship with Eastside. I highly recommend having Mandy Powell as your wedding planner since she would work hand in hand with Eastside to make sure everything is flawless. Thank you so much for helping to make our wedding day perfect!
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    Linda Sent on 12/14/2015
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    Shari, Lisa and Harry were fantastic! It was so easy to work with them and Harry even showed up on the early side to assist us. They each helped to make our day so special. Thank you! Linda B.
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    Peter Sent on 03/17/2015
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    Angus and Stanley did an Outstanding Job as CHEF360 Catering used this Service to bring clients to the Elton John concert in Greenville on 3.13.2015.
    This was a special occasion and Eastside not only were professional but assisted in every way to make our experience over the TOP!
    Chef Peter Collins
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  • C
    Catherine Sent on 10/21/2014
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    These guys were very helpful and flexible getting us around on our wedding day. I would recommend them to anyone needing a limousine or car service!
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    Shelley Sent on 11/17/2014
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    Great prices! They arrived early and even made an extra stop for all of my bridal party after a storm messed up our picture area we had planned. If you use the Marriott Downtown or the Hampton Inn and Suites, Eastside Transportation offers a discount for their services!
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    Melissa Sent on 06/18/2014
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    We attended one of the local bridal shows and won a silent auction for a 2 hour limo ride with Eastside Transportation. We didn't realize the pass had an expiration date until after it was purchased and the date was before our wedding day. The staff was flexible and allowed us to use the voucher even after it expired, which was very much appreciated. We ended up using the limo for my bachelorette party and it was so much fun! They even upgraded us to the stretch SUV instead of the regular limo, at no charge! The driver was courteous and timely. Would definitely use again in the future based on this experience!
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    Jennifer Sent on 10/22/2013
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    Eastside Transportation took care of getting the bridesmaids then the groomsman to the ceremony/reception site. They then picked us up and brought us to the hotel after the reception. They were very flexible when trying to the get the times straightened out for pick up and arrived early. They did a great job providing the transportation. The driver was very professional.
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    Vicki Sent on 11/09/2011
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    Eastside Transportation Service provided limousine (Lincoln Towncar) service and Trolley service for the bride, groom and wedding party. They were a delight to work with. The office staff, during the planning stages, were very professional. The drivers and their vehicles were "spot on" on the wedding day and handled all pick ups and drops offs in a timely manner. The vehicles were well-maintained and not only met the transportation needs for the day, but were attractive and enjoyed by all.
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    Joyce Sent on 08/10/2008
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    I had family coming in from out of town and they were on time to pick them up from the airport. They also had signs so that members of my family knew that they were there to pick them up!
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    Heather Sent on 08/24/2008
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    Excellent and very professional! Was early, which was a plus!
  • User2464054 Sent on 12/11/2015
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    I was the perfect example of a totally stressed out mother trying to figure out how we could get all of our out of town guests from the hotels to Pretty Place for the ceremony and then to the reception. I wasn't sure how many guests we would need to transport. The wonderful sales rep at Eastside gave me so many tips as how to plan for this. She suggested that I send out an additional RSVP in the wedding invitation to ask my guests if they would utilize the transportation I was providing. This allowed me enough time to cancel some of the buses if I overbooked! I was able to cancel one bus that I didn't need which definitely helped my budget.

    All of the buses arrived early at the hotels and got our guests to and from the venues seamlessly. The drivers were accommodating and pleasant and our guests commented on the great service. For any of you hosting a large (or small) wedding event I strongly recommend Eastside Transportation. They made this day worry free!
  • User1222810 Sent on 07/01/2013
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    Our ceremony was away from our reception site. Eastside Transportation took care of our guests and got them to where they needed to go! One less thing we had to worry about on the busy day-of.
  • carolinagirl2425
    Brittany Sent on 12/27/2010
    4.8 out of 5 rating
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    We used ETS to transport the entire wedding party from the ceremony to the reception. We booked the trolley and it was an abolute hit! We had some wonderful pictures made on the ride and everybody loved it! We booked 2 weeks prior to the wedding (while most people book months in advance) and we were still able to get what we wanted. When booking, they have a minimum rental time of 4 hours. We only used the trolley for 1 hour but it was absolutely worth the price!
    The only problem we had was a very minor one. We were contacting one another via email and when we tried to contact them by phone it took a few days to get a call back.
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    Shautonja Sent on 12/28/2010
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    Eastside did a great job on providing transportation! The driver was fun and professional and was able to fulfill all our needs.
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    Erica Sent on 02/08/2010
    4.7 out of 5 rating
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    What a great time we had in our limousine.It was nice to have a little time for ourselves and drink champagne.Our chauffeur was very nice and picked us up on time.
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    5D569Dfc13001C8B30Aa11Eeb2A59D22071F3D80 Sent on 10/23/2016
    4.6 out of 5 rating
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    Eastside was so helpful for our wedding! They helped us decide what type of transportation would be best for our event, walked us through the process and timeline of the day, and had great attitudes the entire time. They were always pleasant to chat with and we would definitely recommend their company for your next event!
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    Caroline Sent on 08/26/2009
    4.6 out of 5 rating
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    I rented the trolley for my wedding party and the driver and trolley were wonderful. There is a 4 hour minimum on almost all of their vehicles, which I didn't like, but they were very professional, and called the day before just to make sure they had all the pickup/dropoff times and locations correct.
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    Frank Sent on 03/01/2010
    4.6 out of 5 rating
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    We where able to relax in our limousine knowing that we where on time and had a great driver.The limousines Eastside provides are top notch vehicles that are comfortable to ride in.
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    Mickala Sent on 06/24/2009
    4.6 out of 5 rating
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    Our driver was great, so much fun! Overall, I would recommend them. Nice trolley.
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    Katie Sent on 11/05/2014
    4.4 out of 5 rating
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    Eastside Transportation helped us coordinate our wedding day transportation seamlessly. We rented a limousine as well as a trolley, and both were exactly what we needed. The vehicles were clean, well maintained, and operated by very professional and kind drivers. I compared prices for other transportation services in Greenville, SC, and Eastside was by far the best value for their vehicle offerings. They were very helpful in figuring out my transportation needs and we found a combination that worked perfectly for us. Highly recommend them!
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    Grayson Sent on 01/16/2008
    4.4 out of 5 rating
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    The car was great. We chose the 1925 Bugatti. While the car looked great on the outside, the ride was a little rough. What do you expect? The car is nearing 100 years old!

    The reservation policy could use a little work. We made the reservations a few months in advance, due to the limited availablilty of the car. Less than a month out, we called back to re-confirm the reservations, and to our surprise, they had cancelled our reservation. Thankfully, no one else had reserved the car for the hours we wanted it, so we still got it.

    The driver was very professional and rather accommodating. He took us on a tour of Downtown Greenville, allowing us to get out at Falls Park and mill around a bit.

    All-in-all, I would work with ETS again.
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    Angie Sent on 07/10/2016
    4.3 out of 5 rating
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    Working with Eastside was great and I do recommend them. I cannot give them 5s across the board because we had booked the trolley last August and they called 2 days before to inform us the trolley had transmission issues. They did admit that they knew about this before the 2 day notice. This would have been nice to have known when they first had the issue and knew it could not be fixed just to keep from having any last minute panic on our end. My daughter wanted the look of the trolley but we understand mechanical issues, it would have just been more professional to have known of the problem immediately. However, after speaking with my daughter and listening to her wishes, they did provide an executive bus with the same seating number that was much nicer looking than the bus originally planned for replacement. I would use Eastside again and I would recommend to others I just feel they could have handled this a little more professional than they did. The bus driver and the transportation was excellent. Went exactly like we had planned.
  • Lacey
    Lacey Sent on 08/18/2015
    4.1 out of 5 rating
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    Very professional and responsive! Our only frustration was the four hour rental price for a twenty minute limo ride. We also used them for bus transportation between our ceremony at Grace Church Downtown and our reception at the Commerce Club which is exactly half of a mile distance. The bus only made a couple of trips but we still had to book a four hour rental. However- this is the case with any transportation company so this is not something that is just Eastside Transportation. Overall, they were great to work with and even showed up early with the limo!
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    Derricka Sent on 05/28/2012
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    They were good. Please plan to go over time. They charge by the hour and we were late! No their fault but ours so they were really good at adjusting the time!
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    Kristen Sent on 08/22/2008
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    They were prompt and service was good. I only had a problem because we had talked to them about keeping the car cool (August wedding!) and the car was off both times when we got in it... meaning it was very hot basically only cooling off when we were getting out. We had called ahead to make sure the car was cool and that didn't really happen. But, it got us to and from in a timely manner so we really can't complain too much!
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