Dusted Wings Productions Reviews
Reviews
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4.9 out of 5 rating
4.9
Excellent
17 reviews
Recommended by 98% of couples
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Quality of service 4.8 out of 5 rating4.8
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Average response time 4.9 out of 5 rating4.9
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Professionalism 4.9 out of 5 rating4.9
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Value 4.9 out of 5 rating4.9
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Flexibility 4.9 out of 5 rating4.9
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Miguel Sent on 01/20/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Service from Rachel and her brother at Dusted Wings Productions
Rachel did a great job at our wedding. We couldn't had been more satisfied with her work. She took the time to meet with us before the event and planned and answered any questions we might of had. I highly recommend her. -
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Skylar Sent on 01/09/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everything turned out perfectly!
We were questioning getting a videographer but after a while decided that it was worth the investment. We couldn't have asked for a better experience with Dusted Wings. Everything turned out perfectly and now we have a video that we will be able to watch for years and years to come. Thank you so much for being awesome! -
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Shelbey Sent on 05/04/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Passionate people who really care about thier clients
Our wedding was captured so beautifully by this husband/wife team. We had 2 ceremonies; a traditional tea ceremony in the morning and a church wedding in the late afternoon and reception to follow. It was a very long day, so long that everything was a blur. We are so grateful to have videos that we can reflect on for generations to come. We received our edited videos within a few months after the wedding and was in constant communication with the videographers about things we wanted changed and rearranged. They were more than helpful in making sure we were satisfied with our finished product. Something that they were able to do for us that my married friends are jealous of was give us 3 BEAUTIFUL magnetic DVD cases that hold our memories. They even used pictures from our photographer for the front back and face of the DVD. We had some trouble with spelling of my name on the case, we notified them and they fixed the problem within a week. We also have a usb that is in the shape of a credit card with one of our pictures on it that is metal. The usb is hidden and pops in and out. The coolest thing I have ever seen. I recommend/ would recommend this company to everyone that I come in contact with who are searching for a videographer because they are truly in a business that they have a passion for and their finished production show it. -
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Elizabeth Sent on 11/17/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Videographer!
My husband and I got married April 6, 2018 and Rachel with Dusted Wings made our wedding video and we could not have been happier! Everyone was so lovely and helpful! I requested a drone be used and it was a very windy day yet they still made it work! So professional and so nice! I would highly recommend going with this company exspecially if you’re on a budget! Their prices and amazing as well. Thanks again Rachel, you made our wedding day something we can re watch over and over again and we could not have been more pleased ♥️ -
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Jordan Sent on 07/12/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I found Rachel at the Dallas Bridal Show. I went through that place for about 3 hours knowing I still needed a videographer. Every vendor I saw there was just insane with pricing especially for a 15 minute video. I really wanted someone who would provide the entire wedding day. I literally found Rachel last minute and was immediately drawn to her fun personality and the pricing didn't hurt either. When she told me she provides a full edited video I was SOLD! Working with Rachel was so easy. She gave great advice and the communication was always open. I can't say enough how fun it was to work with her especially the day of. She actually stepped in towards the end of the night as my Wedding Planner to help delegate our exit due to a wine fiasco. I will recommend her to anyone looking for a budget friendly, exceptional work, easy to work with videographer! I wish I could give more than 5 stars she is just that good!! -
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Lakeisha Sent on 06/06/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
As a person that dreads taking pictures, Dusted Wings made the experience bearable and extremely enjoyable.
Rachel was patient and truly has an eye to capture the perfect moment. The finished product left me speechless.
I will definitely use them again for all of my future photography needs. -
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Emilia Sent on 05/14/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Rachel was great and professional! She made everything easy and I would recommend her to any bride. We love our video. -
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Kaydee Sent on 05/10/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Rachel was amazing! My video was perfect! -
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Andrea Sent on 05/07/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I couldn't be happier with the amazing job Dusted Wings did capturing my daughter's Quinceanera Celebration. With all the running around I had to do during the celebration I missed a lot of little details and Dusted Wings capture those special moments. -
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Ashley Sent on 05/03/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Rachel is great to work with and goes the extra mile to make your day that much better! She takes the time to make sure every detail of what you want is perfect. Would highly recommend:) -
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Ana Sent on 01/22/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Dusted wings production did an outstanding job for my wedding video from the consultation All the way to the weeding day. She gave me great ideas to add and was very helpful, professional and very nice through the whole process. I would highly recommend dusted wings to any bride. I absolutely love my video!
Thank so much Rachel! -
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Megan Sent on 11/27/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Rachel was very helpful for planning our wedding video. It took a little time to get the dvd but she kept us informed the entire time. She did an awesome job! Would definitely recommend to others! -
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Dondrinea Sent on 08/08/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had a freak change of venues and Rachel handled the changes with grace and professionalism. Preview and video turned out great! -
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Phillip Sent on 06/17/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We reached out to Rachel for our wedding day after another videographer was having some issues and she was happy to help! Her price was very reasonable and she was willing to work with our budget. She has such positive energy and has no problems working in the background and capturing everything, even when you don't fully know your plans yourself. She captured so many moments that touched our hearts that normally wouldn't be captured that I can't wait to see the final product.
Overall I highly recommend giving her your business. She made our wedding day something truly to remember! -
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Lauren Sent on 05/11/20194.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Awesome service!
I loved the way our video turned out! Rachel really listened to exactly what I wanted and made the process super easy. She updated me every step of the way. I originally was not considering getting a videographer but, I am so glad we did! Now we will have this memory from our wedding whenever we want to look back and remember our special day! -
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Amber Sent on 11/14/20174.6 out of 5 rating4.6
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Rachel and her team were awesome to work with. They made an effort to make everything as seamless as possible on my wedding day. They worked well with the photographer to make sure they weren’t overlapping each other. Rachel has great ideas that were incorporated into the finished video that included my family and my husband’s family. Thanks so much Rachel! -
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Austin Sent on 12/01/20193.6 out of 5 rating3.6-
Quality of service 3 out of 5 rating3.0
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Average response time 3 out of 5 rating3.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 3 out of 5 rating3.0
Took a very long time to get the completed video *Edit*
The day of the wedding went great! However, afterwards it took about 11 months to get a completed video of our wedding. We only agreed to the final product because we were fed up with sending it back for corrections. The corrections we sent back would get halfway fixed and other changes would be made to the video and that would have to be fixed. Specifically, we continually asked for a song not to be in our video and asked to go by the songs we requested. However the final product has the song we didn’t want on there. Also, there is a part in the video that people are giving us a special message but the audio is muted and can’t hear what they are saying. Again we went back and forth with mistakes like this for almost a year and got fed up with it. We wanted our video before our first anniversary and it wasn’t going to happen if we didn’t accept the video with the mistakes. There would also be times where we didn’t receive an email or call back for a couple months and would have to reach out to her again to check on our video. If we could do it over again, we would have chosen a different videographer.
*Edit*
The videographer reached out to us after this was posted and wanted to make it right. The videographer redid the video and sent a new one out to us. It was an overall long process however it had a good outcome. The determination of the videographer to make it right is why I would recommend this vendor. -
Quality of service
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