149 Reviews for DreamArt Photography
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I have mixed feelings about this review. I had a unique experience which features outside of the normal photos that one would expect. I proposed on my holiday and I had planned with the wedding and events coordinators that I would like to have someone capture the moment one evening. This was in incredible and Fransisco and the rest of the team accommodated my request perfectly. For that reason alone I have given quality of service 4 and responsiveness 4. The other categories are lower than this and I will explain why. Although the weddings and events team (Fransisco specifically) were perfect... Mauricio (who took our photographs) was also perfect, I was not very happy with the discussions that took place afterwards regarding the photos. Ultimately, I paid roughly £500-£600 to have a 30 minute night time session (for the proposal) and 30 minutes the following day to do the normal session of photos on the beach and by the grassy scenery. This all worked very well and I was happy. I'd like to note the £500-£600 fee included 30 photos. When we came to choosing those photos we chose from roughly 120. I ended up paying double just to get ALL of the photos. I did not expect this and ultimately we were rushed because the last we worked with was working till after her normal hours to accommodate us. She made the experience appalling if I am honest.... The photos had all been taken, the work had gone in from the camera man and the photos had been slightly edited.... I agree I should pay more to receive them all but double was excessive to say the least. Ultimaltely, I paid it begrudgingly and I'm sure the lady made some very nice commission. As I mentioned, my proposal was captured which I was happy about and I couldn't not get all the photos from this special holiday. I question the value (£1000 for photos??!?!) and the professionalism of the lady we worked with after all was completed.
terrible, terrible service! the advertised photos do not match the quality of the result in the slightest. exorbitant rates and poor results. they also refuse any kind of refunds or discounts for bad quality. definitely avoid Dream Art Photography if you can.
The studio shows you nice photos of other couples, but the photographer is an amateur; he has no imagination and no sense of style. Unless you know exactly where and how you want pictures taken, they will come out mediocre at best. the "editing" is bare minimum, there's no effort to make photos look better. the background they chose for our wedding was ugly rocks and seaweed. we paid almost $1000 and barely got 15 usable photos. they wanted to charge additional $1800 for the remaining 120 terrible shots. the worst service i have seen so far.
Thank you for your feedback which is very important to us. Our photographers are all international and professional photographers who put their hearts into capturing the natural moments and emotions of your wedding day.
We are sorry you were disappointed with your photos and that we didn’t live up to your expectations.
In DreamArt Photography we are proud to have a complete portfolio with the most memorable wedding images from all our different locations from each Resort where we had weddings.
Unfortunately there are some factors out of our control like the seaweed you mentioned in your review.
Each wedding is thoughtfully prepared and despite of the photographer’s vision, our staff are always open to suggestions or specific request from both the bride and groom, as we aim for perfection and the satisfaction of all of our clients. We can also work in some additional edition if you consider necessary.
Please do not hesitate to contact us by e-mail to: email@example.com
Warm regards, DreamArt Photography Team
terrible experience! Clemence is a fraud and a liar. tried to sell us fake photos! i attached example of a photo she tried to sell! unbelievable!!
Josefina and the team did a fantastic job with my husband and I's wedding photos. We couldn't be happier with our photos. They gave us a great experience. They truly go out of their way to get the perfect shot.
Carmelo did our wedding shoot February 8, 2018. The photos are fabulous truly captured the day and the memories will last a life time. Honestly worth every cent.
We want to thank our photographers Eric Moseley and his partner (red hair woman from Spain). They did an amazing job capturing every moment. Every photo they selected for us was absolutely stunning!! They were so personable and made sure to capture every important moment. They were so attentive to us and our guests.
Again, thank you for making our wedding the most memorable day of our lives.
No bueno. I would not recommend
Photographer was great. I do wish our pictures would have been edited. There were a few things that I thought would be photoshopped out that were not. Great photographer but not as satisfied with final pictures for the amount of money I paid.
Thank you very much for your review of our services. It makes us happy to learn that you enjoyed our photographer.
Every photograph from our sessions is always fully edited to adjust all the elements so it looks amazing to our clients. We understand that the final result of some photographs might not have been what you expect it and we would love to have the opportunity to improve the photos you felt weren't satisfying. Please contact us either at firstname.lastname@example.org or with your Wedding Ambassador so that we can take care of this issue.
Congratulations once again and we wish you an excellent day,
DreamArt Photography Team
Our photographer was amazing, so friendly, we loved every second of our wedding shoot
I would have loved to score more the photographer was great and the quality of the pictures was very good considering my husband and I are both a little camera shy. Its just a shame the lady that reviewed our wedding photos with us in the hotel lacked enthusiasm or any interest in what she was doing, she couldn't even manage a smile. It really ruined the experience that we had paid a lot of money for.
Firstly I would like to thank you for taking time to advise on your recent experience with DreamArt Photography. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued clients.
We are sorry about the disagreement with the service of our staff member. We want to assure you that measures will be addressed with our staff.
Thus said we are happy to learn that you enjoyed the work of your photographer who put his heart into capturing all the moments and emotion of your wedding day.
Congratulations on your Wedding and please accept our sincere apologies.
DreamArt Photography Team
We had a beautiful wedding that was captured perfectly by DreamAre Photography and will give us magical memories to look back on for years to come.
The additional cost for a photography service was very much worth it and cost effective. The high standard and quality of pictures cannot be understated.
David & Mhairi
The photos and the quality of the service were perfect, but, in my point of view, pay 600 USD for only 30 photos, it is very expensive. I believe it would be more reasonable to receive all the photos taken.
Out of all our vendors at Moon Palace Cancun, these were definitely one of my favorites. They have a large team and I was afraid that we wouldn't get the best of the best. I am not sure how much experience these photographers had, but they were sweet, patient, quick, effective and super artistic. They also were able to get wonderful candids.
Thank you so much for sharing your opinion about your experience with our DreamArt Photography Weddings Team!
It makes us very happy to have been a part of your special day and, also, to learn that you had a great experience and we are sure that you will cherish your photographic memories forever.
We hope we have the pleasure of capturing more moments in the future and congratulations on your wedding.
DreamArt Photography Team
Our photographer for our wedding was very friendly and took lots of photos in different settings.
But unfortunately myself and my husband was very disappointed with the photos.
For our package We had to choose 30 photos which to be honest we found it so easy to choose because out of the 88 photos there was only 30 which were ok none of the pictures stood out and looked amazing which was upsetting.
I did not want to complain about this while at Moon palace as it was the day after my wedding plus we had paid for the photos months before we travelled to Mexico.
The 30 photos which we did choose were not brilliant and not worth the money we paid lots of pictures with not so good background. We had pictures on the beach which had a goal post in the shot also uncomfortable shots of myself and my husband in the trees we have now printed out photos which our friends took as these pictures captured more of our speacial day.
Thank you very much for taking time to write us a review of your experience with DreamArt Photography.
Our photographers are all professionals with years of experience that carefully plan our wedding sessions to take the best shots and features so that you can return home with unforgettable moments.
We are sorry if you did not feel confident on openly giving your suggestions and preferences to our photographer, as we deeply believe that if this would have happened the final result would have been more pleasant to you. Also, although we understand that the day after your wedding should as stress-free as possible, we would like that you had contacted us while at our Lounge so that we could handle this situation in that moment and find a solution that would leave with a better feeling.
We extend our congratulations on your Wedding and we thank you for taking the time to share with us your opinion.
DreamArt Photography Team
I can’t thank DreamArt Photography enough. Eric my photographer on the day was fantastic I couldn’t had asked for anyone better. I would definitely recommend DreamArt Photography my photos where more then I could have wished for thank you so much x
Had a great experience with Dream art. Our photographer Andrea was a star, we felt very comfortable and the photos were amazing. Would definitely recommend. :D
DreamArt did a great job with our photos, memories to last a lifetime. The slideshow they put together had my husband and I in tears.
Excellent service & great photos! Would definitely recommend.
Muito atenciosos e dispostos . Boas fotos em um pequeno tempo de ensaio.
The photographers were great and did exceptional job with the wedding pics. Value received is much greater than price paid. I strongly recommend to DreamArt professionals instead of your personal photographer.
Dream Art Photography did a wonderful job with our pictures. They were open to our ideas and worked with us to ensure the day was successful. We love our pictures and would recommend their services to other couples.
We were so pleased with our wedding photos !! Everyone that has seen them always tells us that they look like something out of a fairytale!! We even had someone say "who took these photos, God?" Really... hire dream art for your wedding you won't regret it !!
I️ enjoyed the pictures but felt it was a bit overpriced