Downtown Flowers Reviews
Reviews
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4.8 out of 5 rating
4.8
Excellent
50 reviews
Recommended by 96% of couples
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Quality of service 4.8 out of 5 rating4.8
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Average response time 4.6 out of 5 rating4.6
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Professionalism 4.8 out of 5 rating4.8
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Value 4.8 out of 5 rating4.8
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Flexibility 4.8 out of 5 rating4.8
+45
User photos
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Kylie Sent on 11/15/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful experience!
Downtown Flowers exceeded my expectations for my wedding. I will forever use and recommend them! -
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Kristina Sent on 07/22/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing! Downtown flowers made my day beautiful and one of a kind
So not only did the flowers take my breath away, Downtown flowers delivered my bouquet to the salon and set up my venues beautifully. I'd like to add that I accidentally forgot after the wedding to send my wedding bouquet with my mother to preserve it. So for five days my wedding bouquet sat in my car at the airport while we went on our honeymoon. I landed last night and my flowers aren't even wilted, I get to preserve it properly, this is amazing. -
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Laura Sent on 12/28/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Creative and Amazing Florals
I worked with Kaitlin for my postponed 2020 to 11/13/2021 wedding. I did not have a particular vision in mind for flowers, but she was extremely easy to work with and the flowers turned out amazing! We were from out of state so we never met in person, but it was easy to get in contact with Kaitlin via phone or email. Our wedding was in the city of Atlanta, but she made the delivery and everything turned out PERFECT! I would highly recommend Downtown Flowers for your wedding!-
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+2 photos
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Katie Sent on 10/26/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely a dream to work with!
Without a doubt, the most break taking flowers I have ever seen. From start to finish Kaitlan and her husband worked with us to create our vision and thought outside the box. Kaitlan felt and understood my boho vibe and was so creative! She made changes and amended our plans right up until the day of! I was blown away when I saw the results. They even changed plans and made deliveries to multiple locations on the day of the wedding! Our flowers made the whole wedding. Without a doubt. I am still drooling over the pictures. They created the flower crown for myself and the bridesmaids. They made all of the aisle displays and runners and knocked it out of the park! They were a dream to work with and I have not stopped getting complements on the gorgeous bouquets and floral decor! This is the best florist and the only choice in my opinion!-
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+3 photos
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Erika Sent on 09/19/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing work!
Kaitlin was wonderful! The flowers she did for us were amazing. She was very friendly, easy to work with, reasonably priced, and responded quickly. I would highly recommend. Beautiful work! -
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Bailee Sent on 08/31/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing and easy
They helped us so much. With all the changes of 2020 they were very accommodating. -
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Malanda Sent on 08/22/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely Perfection
Kaitlan and her and her staff are amazing!!! From the beginning she was so very professional and helpful. The flowers she used are beautiful and bigger than some I've seen. To walk down the aisle and see the arch arrangement they put together was gorgeous!!! It really blow my mind away as they helped to make my day special. Their work was beyond my expectations!!! -
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Cassidy Sent on 08/22/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
She made my floral dreams come true!!!
Kaitlan made my modern, trendy, bohemian, elegant vision for my wedding day flowers come to life!!! Her creativity and artistic ability is what created the most beautiful accents and backdrop to our wedding day. I did not order a ton of flowers, but I did not even have to because what I got was quite the statement. It was all incredibly affordable, which is shocking considering the superior quality of the flowers. I am forever grateful for the stunning beauty she so thoughtfully crafted to meet my expectations. I would recommend 10000000x over!!!! -
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Kelli Sent on 07/28/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful Bouquet
Downtown Flowers did an amazing job on my wedding bouquet and Kaitlan was a joy to work with. I gave her a few color suggestions and she did the rest. I was blown away with the originality and beauty of my flowers. They were the perfect addition to my wedding day! -
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Jessica Sent on 11/25/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They saved the day!
I was coming into Toccoa Falls from SC for a very small and intimate wedding (i.e. very hastily planned). A week before our wedding date and 4 days before we were set to depart my silk floral headpiece that I ordered from an online vendor arrived and was a child's size! Since less than 20 guests would be attending the wedding, the photos were very important to me and this headpiece was the cornerstone for taking my very formal dress into something befitting a wedding beneath a waterfall. I called Downtown Flowers in Toccoa and sked if it was at all possible to have something in a week and they said it was no problem. I sent them photos of the silk bouquet I'd made myself and a single inspiration photo for reference. I picked up the headpiece, sight unseen, on the way to the ceremony and it was BEAUTIFUL. Simple and elegant and more than I'd dared to hope. Downtown Flowers was so easy to work with and surpassed all my expectations even though I have them minimal direction, they just KNEW. And did I mention this beautiful, living, rushed headpiece was less expensive than the fake one I purchased online? I cannot thank them or praise them enough. -
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Megan Sent on 11/19/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding Florist
I couldn’t be more happy with how our wedding florals turned out and it is all thanks to Downtown Flowers. Kaitlan and her team we so attentive and willing to help with everything I needed. From start to finish I was never afraid to reach out and see if they could work their magic with what I envisioned. Leading up to the wedding they were great about Reaching out to coordinate with our schedule and make sure they arrived at the easiest time. They were punctual and very kind and helpful throughout the entire setup. Not to mention the flowers were all such beautiful quality and our rental items were perfect! We had so many compliments on our arrangements throughout the day. Seriously, Downtown Flowers will not disappoint. I couldn’t have wanted anything more for my special day. -
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Natalie Sent on 10/22/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They are extremely flexible and will work with your budget
I had a great experience working with Downtown Flowers. I live in Atlanta and they promised me they would have no issue delivering to my location and they were right. My flowers were vibrant and very fresh. I was a little nervous when I saw the initial auto-quote through wedding wire, but I talked to Kaitlan and she had no trouble getting me the perfect flowers within my budget. I had a couple tiny mistakes on my order but no one other than me knew about it. On the other hand, I was able to bring buckets I wanted to use for my ceremony to her shop and they did not forget them like I thought they would seeing how busy they are. They did a great job and they were very sweet. I was really happy with my flowers! -
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Krista Sent on 09/09/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great florist!!
Beautiful flowers! Exactly what I had imagined them to be!! This company is organized, easy to communicate with, & quick to respond during the chaos of wedding planning! -
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Kelcie Sent on 01/04/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Exceeded Expectations
I am beyond satisfied with my experience with Downtown Flowers! They were so helpful in perfecting my ideas and making them a reality! I love how easy it was to talk to Kaitlan and she had useful suggestions to make sure everything matched perfectly! Highly recommend using them! -
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Allysa Sent on 08/02/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kaitlan and Dillon are among the best in the flower business! Even on one of her busiest Saturdays, she got everything to the venue in perfect time and it all looked perfect! -
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Hannah Sent on 07/28/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They are the absolute best! Will work with you to make sure everything is perfect! -
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Kelly Sent on 07/11/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kaitlyn, owner of Downtown Flowers did a phenomenal job with all the flowers for my daughter’s wedding! She listened to my daighter’s vision, answered questions, provided recommendations and went beyond to ensure the flowers displayed exactly the image my daughter wanted for her special day, it was simply beautiful!!-
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+2 photos
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Quality of service
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Susan Sent on 06/25/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Downtown Flowers has a friendly, knowledgeable, and creative staff! The flowers were beautiful and the bridal bouquet was everything my daughter dreamed of having for her wedding. -
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Autumn Sent on 06/10/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Downtown Flowers always does phenomenal work! We have used them for all sorts of events— whether it’s for a wedding, a funeral arrangement, or “just because” flowers. I just recently had a bridal shoot with a bouquet made by them and it was absolutely beautiful. They are such wonderful people, so easy to work with, and are a huge asset to our local community. I would recommend them for any of your floral needs! -
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Natasha Sent on 06/10/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kaitlan’s Work was beautiful. I would definitely use her in the future. The arrangements and bouquet were so unique and held up well in the heat. Absolutely loved them! -
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Amiee Sent on 06/10/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Not only were the flowers beautiful, but the team from Downtown Flowers came with an assortment of extras of votive holders and lanterns to dress up the table even more. They were also fully prepared and assisted in securing the arbor we used, showing that they are ready for anything it takes to get the job done! Downtown Flowers is the perfect shop for all your floral needs! -
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Autumn Sent on 06/07/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Working with Downtown Flowers made all of our wedding dreams come true! The floral arrangements for our spring wedding were absolutely breathtaking! We were blown away by the excellent customer service and willingness to accommodate and exceed all of our expectations. If you are searching for a prompt, professional small town florist we would highly recommend Downtown Flowers for any special occasion, especially weddings! -
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Megan Sent on 05/18/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
By far the best! Kaitlyn and Dillon were so easy to work with! -
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Kaitlin Sent on 05/13/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Downtown flowers does exceptional work. The owners are so accommodating and sweet! The entire team did a STUNNING job at my wedding! Love love love this shop! -
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Jordan Sent on 05/07/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kaitlan, at Downtown Flowers, is phenomenal! She made sure that we had everything we needed and made sure to work with our budget.
She is very creative and helps you to get exactly what you want for your price range. I was stunned to walk into our venue the day of and to see all the gorgeous flowers and greenery she set up! I would recommend Downtowns Flowers to anyone looking for flowers for any event!! Very pleased!!! -
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Katie Sent on 04/01/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Downtown Flowers not only captured my vision for hoop bouquets, they absolutely exceeded every expectation! Kaitlan and Dillion went above and beyond and even delivered us the flowers. The wedding was beautiful and their work was a huge part of that. I’ll be recommending them to everyone! ❤️ -
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Natalie Sent on 03/23/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This was the absolute best experience! Dillon and Kaitlan were so professional and kind and I can’t recommend them enough for weddings. I requested some pretty big bouquets with lots of detail and they didn’t hesitate to accommodate. Everything turned out even better than I could have ever imagined! They’re work truly made the entire wedding feel magical. So happy I found them! -
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Danielle Sent on 03/11/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Downtown Flowers is hands down the best floral designer I have ever worked with. Being a wedding professional myself, I pride myself in referring my brides to the best in the industry. You will not be disappointed!-
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+3 photos
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Tj Sent on 02/18/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The flowers were very fresh. They were delivered early and they were awesome way better than the pictures -
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Daniel Sent on 02/17/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
There is a lot of flower shops out there but having one that can make you something unique with farm fresh flowers makes Downtown Flowers the perfect place to buy for any occasion. -
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Branden Sent on 02/17/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very timely delivery and understanding what I wanted -
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Dawson Sent on 02/17/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Downtown flowers is a great family owned business and is very considerate. They care about every product that is purchased and try their best to not let any customer leave unhappy. I love what they have done with their new store location and will continue to come time after time. -
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Brianna Sent on 02/17/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband surprised me with purchasing a massive flower arrangement from Downtown Flowers. Kaitlan did an amazing job, I was totally surprised and the flowers were gorgeous! -
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Ashley Sent on 11/04/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
OMG! Talk about the most beautiful bouquet I have EVER SEEN!!! Kaitlin made all of my dreams come true. I originally booked with a All Occasion Flowers but they cancelled last minute! Kaitlin stepped in and was AMAZING!!! I couldn’t have imagined it any more beautiful. Just absolutely blown away with customer service and quatlity Flowers. Thank you so much!!! -
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Taylor Sent on 10/21/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kaitlan did a fantastic job on our flowers. I had a general idea of what I wanted, but I was on a budget. She was able to create exactly what I wanted, and able to keep me in my budget. She was always there to answer all of my questions. -
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Mariah Sent on 10/17/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
09/23/2017- wedding flowers.
Just about the only thing that went as planned. Kaitlan is absolutely fantastic. Super responsive, dealt with the chaos at midnight the night before if 100 stars were possible, they earned them. From bride's Bouquet, to bridesmaids, to boutiner, arch & centerpieces 100% nailed it. -
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Brittany Sent on 10/17/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Downtown flowers did an absolute amazing job on the flowers for my wedding on October 14 2017. They were beautiful and fresh. I also not only got flowers but ordered the guys vets and ties. Very responsive and professional. They came in on time and was what we ordered. Thank you so much. -
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Bethany Sent on 05/26/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Downtown flowers is a great place to go for flowers and decorations. They are professional, reliable and easy to work with. They heard what I wanted and did a lovely job providing beautiful arrangements for my wedding day! -
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Danae Sent on 05/03/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very easy to work with. Was able to create the look I was wanting and stay in the budget I was hoping for. They delivered and came early. -
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Stacie Sent on 10/19/20174.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I reached out to them with short notice for my small wedding, they were still able to go above and beyond for my bouquet! I sent over a few photos for my wedding style and when I arrived at the venue to see my flowers I was speechless, the flowers were perfect! Even with our wedding plans completly changing within 72 hours of the big day (thanks to a tropical storm) she was still so accommodating and willing to go above and beyond to still make our day the best! -
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Natalie Sent on 09/20/20214.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Definitely recommend Downtown Flowers!
I wasn’t very picky on the flowers, so I just shared inspiration photos of my bouquet, bridesmaid’s bouquet, boutonnières and corsages along with our color scheme. We were blown away with what we got and got several compliments on how unique the arrangements were! -
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Christy Sent on 01/01/20204.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
So happy I went with them!
I almost went with another florist, but really wanted to pick Downtown Flowers because of the great reviews I had read and praise some of my other vendors had given them. Problem was, they weren't responding to my emails. Just before I went forward with someone else, they got back to me and now I just think it was meant to be! Turns out they had just gone through an employee change and had gotten behind on their emails, but from then on they were very timely on getting back to me. Things happen, and I was able to look past it. I don't regret it at all!
I had no idea what flowers were what, I just shared pictures with DF and they went from there. Thank God for Pinterest links 😄 After a couple changes to fit my budget, I ended up with my dream flowers for my wedding. I am so glad I chose Downtown Flowers ❤ -
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Lauren Sent on 11/17/20194.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great value and gorgeous result!
My flowers were stunning! I loved them so much I am having them preserved. Thank you, Downtown Flowers! -
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Mary Sent on 08/08/20194.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best North Georgia Florist!
Absolutely stunning florals! I gave colors and a few different ideas and Kaitlan used her outstanding skills and far exceeded my vision. My bouquet was beautiful and the centerpieces and detail arrangements could not have been more of what I wanted. So thankful and highly recommend to anyone in the area. If you get a chance stop by the store, super cute and lots of little fun decor pieces! -
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Tori Sent on 12/12/20184.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect flowers!
Kaitlan and Dillon really made my wedding flower dreams come true. I had a relatively small flower budget and didn't think I would be able to get the flowers I really wanted but they worked with me to come up with a plan to make sure I did. I gave them a few specific flowers I wanted and an overall color scheme and let them come up with something and my flowers turned out even more beautiful than I imagined. I would highly recommend their flower shop to anybody in Northern GA!-
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+3 photos
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Quality of service
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Bailey Sent on 03/19/20214.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
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Average response time 3 out of 5 rating3.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Gorgeous flowers
I contacted downtown flowers with only a couple of months till my wedding, I was really worried that I had waited too long to get flowers for the wedding but they provided me with excellent service and made my wedding so beautiful!
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+2 photos
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Quality of service
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Erica Sent on 01/02/20204.2 out of 5 rating4.2
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 3 out of 5 rating3.0
Stunning fall florals
I absolutely loved the florals downtown flowers did for my wedding. On the big day, when I walked into the venue for the first time and everything was set up, I teared up. Absolutely stunning fireplace and staircase designs. They did everything I asked. -
Quality of service
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Shelby Sent on 03/26/20183.7 out of 5 rating3.7
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Quality of service 4 out of 5 rating4.0
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Average response time 3 out of 5 rating3.0
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Professionalism 3 out of 5 rating3.0
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Value 4.5 out of 5 rating4.5
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Flexibility 4 out of 5 rating4.0
My flowers turned out beautiful! But there were some communication issues along the way. -
Quality of service
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Rosemary Sent on 11/16/20201.4 out of 5 rating1.4
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 3 out of 5 rating3.0
Very Dissappointed
When my husband and I first went to meet with the team at Downtown Flowers, we were so excited to work with them! They were very kind and willing to help us customize our vision for our April 2020 wedding. When COVID-19 forced us to first postpone our wedding until April 2021 they were very understanding. We eloped and they made us a small bouquet and boutonniere, which we paid for separately. We ultimately decided to cancel our big wedding and let them know in July/August of 2020. The owner said that was totally fine and we would be able to get a refund of everything minus our deposit, but that they would need some time to get the funds in order to return to me. That was September 1, 2020. I messaged on September 30th, October 5th, October 28th, and November 2nd via both Facebook Messenger, Instagram Messages, and direct phone calls and did not get any replies or call backs. Finally, on November 3 I called again and demanded to speak with the owner because I was so frustrated. She agreed to give me a refund minus my deposit (even though it took her 3 months and numerous attempts to get in touch with to even get a response) and then took another week to get the refund check in the mail. My husband and I tried to be understanding about how COVID would affect their money situation and how busy they would be with other clients during a busy season, but the lack of communication and transparency throughout the process was the deciding factor in this review. We are so disappointed with our experience with Downtown Flowers. I was already heartbroken about having to cancel our big day and this added stress over money made the experience so much more frustrating. -
Quality of service
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Alex Sent on 07/12/20201 out of 5 rating1.0-
Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Unprofessional
I was looking forward to supporting a local business by using Downtown Flowers for my wedding. I’m getting married at the end of this year, and I had a phone call consultation with Kaitlan Long, the owner. This call was March 3, 2020. She told me she would create an estimate and send me a proposal by the end of the day (or the next day at the latest). I NEVER heard anything. I emailed the owner again on March 24, and I still received NO reply. I, then, messaged the owner through Facebook on May 15, and she replied, “I’m working on your proposal now.” Mind you, over two months after the initial call.
I 100% recognize that COVID-19 greatly impacted the business; however, I requested services BEFORE everything shut down, and I was not communicated with at all. The service was just unprofessional. If I cannot trust the communication and services before my wedding, what makes me think I can trust it the day of my wedding? Flowers are a hefty investment, and I refuse to pay for sub-par service. -
Quality of service
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