DoubleTree by Hilton Hotel Atlanta - Roswell Reviews

DoubleTree by Hilton Hotel Atlanta - Roswell

Roswell, GA

4.8 out of 5 rating, 25 reviews

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4.8 out of 5 rating

4.8

Excellent

25 reviews

Recommended by 96% of couples

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Quality of service
4.8 out of 5 rating
Average response time
4.8 out of 5 rating
Professionalism
4.8 out of 5 rating
Value
4.8 out of 5 rating
Flexibility
4.8 out of 5 rating

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Tiffany Sent on 03/26/2016

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I am so happy that we chose to have our ceremony and reception here. Our wedding coordinator, Brittany was phenomenal. She bent over backwards to accommodate us and make sure our day ran smoothly and that we were stress free. The food tasted great and the venue was beautiful.
Maria Sent on 10/16/2015

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This team was extremely helpful in putting on the wedding of our dreams. They were extremely accommodating and gave us everything we asked for. The rooms were beautiful and the suite they provided was definitely presidential! The food was AMAZING! Everyone raved on how hot & good the food was and the servers were great! Elisha and her staff did a wonderful job preparing the rooms and making sure everything was perfect. They definitely went above and beyond! Don't hesitate in booking them! You won't regret it!
Cheryl Sent on 08/26/2015

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Donna was an absolute pleasure to work with. The venue was gorgeous, she accommodated all of our needs and wants!!! The food was absolutely delicious! All of our guests still comment on how great the food was... Donna thanks again for making our day one we will never forget!!!!

Tina Sent on 08/01/2015

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Donna Seiver was out event coordinator for our son's wedding rehearsal dinner. We wanted to provide a nice evening for not only the wedding party, but to include all of the out of town quests attending. The number of quests invited to this dinner was 63.

Since most of these 63 attendees were from out of state, we wanted to provide a relaxed, fun, dinner. Donna was very successful in providing this for all of us. Since the event, we have received thank you notes from several guests, stating how much they enjoyed this event.

The dinner we decided on was like a "backyard BBQ", it was perfect. The Donna was able to coordinate with the chef in providing special meals for the "Vegan" guest and for other guests with dietary restrictions. Everyone was very happy.

Thank you so much to Donna Siever for taking care of us in the planning of our special event and even responding quickly to last minute changes 3 hours prior to the dinner.
Thomas Sent on 07/29/2015

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She was the most helpful, most accommodating, and kind person we worked with during the planning of our wedding. She was reliable and answered every question we had. Most of all she made it so much fun working with her. We would totally recommend her to anyone that deserves to work with as kind of a person as her! :)
Naya Sent on 07/28/2015

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This is a great place for a wedding. What makes it even better, is the staff. Big thanks to Donna Seiver (wedding specialist) for her patience, kindness and her support! This woman made everything so much easier for me. Her smile and her positive vibe kept me calm :) The whole team is amazing! They are so nice and kind. I would definitely recommend this place! Thanks to DoubleTree staff!
Sheria Sent on 04/06/2015

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Donna and the Doubletree staff was attentive to our every need. My daughter's husband said it was such a special day, let's do it again! Everything was absolutely wonderful!
User2036037 Sent on 02/10/2015

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My daughter had a reception at the Doubletree and we were very pleased with every aspect of the event. Donna joined us only a short time before the actual reception. She was very professional, and followed through with all of our requests. The food was absolutely perfect. We received many compliments from our guests regarding the food. The staff was so attentive and helpful throughout the night. I couldn't be happier with the service Donna, the chef, the staff and the Doulbletree provided for us. I would highly recommend this venue.
Roberta Sent on 11/15/2014

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The Event was a wonderful experience ! Everybody had a great time and food was delicious!
Chrishawn Sent on 10/28/2014

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The Double Tree Hotel in Roswell, GA was awesome. Everyone was nice and professional. I loved working with Ms. Donna Seiver she was professional and took our vision and made it into reality. Thanks a bunch.
Mali Sent on 10/23/2014

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Donna was a wonderful person to work with. She accommodated us in every way possible. The staff was amazing. Will recommend to other friends and family.
User1829286 Sent on 09/25/2014

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Donna, our wedding specialist was excellent! She was very helpful and made sure that everything was prepared as we had planned.
Doubletree's staff was just excellent as well! Always nice and helpful.
Thank you for helping to carry out such a perfect day!
Jane Sent on 09/16/2014

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Donna Sevier helped us throw the best 80th Surprise Birthday Party for my mother Ann Olk. She was very helpful, hands on and I would recommend her to anyone who looks for 100% attention to detail and professionalism. Jane Pressley
Jahan Sent on 08/28/2014

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Dear Donna :
we enjoyed all the moment of the party , every thins was clean .beautiful &perfect

Thanks
Karla Sent on 07/31/2014

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The Sales Manager Donna Seiver was an excellent help and she was polite, generous, super responsible and she did everything that was in her hands to satisfied our needs in ever way. I would definitely recommend more people to have there event here! Donna once again thank you for everything!
Marnie Sent on 03/08/2014

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All staff very helpful. Luis was very knowledgeable and had great ideas. Would book an event here again.
Diamond Sent on 02/25/2014

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I could not have asked for a better event. The food, the decor, the service, was all amazing! I would definitely like to work with the Doubletree Hotel again. I will never forget my babyshower and I haven't stopped talking about how smoothly things ran. Thank you so much for everything!
Heather Sent on 02/01/2014

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Luis is absolutely amazing. He could not have been more helpful and accommodating. He had answers to all of my questions before I even knew what to ask!! I would recommend him to anyone!!!!
Tiffany Sent on 08/13/2012

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Irene is the best! She helped us with any and everything we needed to make our day very special. The staff was great! Very professional and friendly. The hotel was clean and breakfast was yummy!
Nicole Sent on 08/26/2011

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Myself as the bride, my groom and my guests stayed at this hotel for my wedding weekend. It was quite convenient because there are restaurants on this main road and guests who had no clue of where they were couldn't get lost because everything is on the main road without turning off onto other roads. beautiful lobby with a great restaurant and modern bar that stayed open until about 11 pm. Which was great! My guests and I were extremely pleased with the quality and price of the hotel. I DID NOT USE the wedding venue they offered.
User2418080 Sent on 11/09/2015

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DoubleTree Roswell is the perfect hybrid of classic beauty and modern elegance. The upgrades are lovely and happened to match our color scheme. The hotel staff is very professional and friendly, which was very important to my husband and I. (We are southern folks and appreciate genuine courtesy.)

We had our ceremony and reception in separate rooms, which was a hit.

The staff set a beautiful display within each room and a lovely arrangement of hor dourves, which everyone loved (especially the jumbo shrimp shots). The food was not bland like banquet food; the chef prepared a lovely personalized menu that everyone enjoyed; and the kid's plate was great too.

We say a huge thank you to Jillian, our coordinator who went above and beyond her duty to make sure that we had a beautiful and memorable experience. Christine, from Perfect Petals, also did an outstanding job with draping and decor as usual. If you have an idea, she and her team can make it happen...

If you're looking for a special place to marry the love of your life, check out DoubleTree Roswell. It's beautiful even before you add your personal touches.

Many thanks,
Christina & Rashan Noble
September 2015
Carmen Sent on 11/04/2014

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The service offered by the DoubleTree Hilton @ Roswell was awesome and the sales manager/wedding coordinator was excellent. I do recommend this hotel for wedding celebration.
User1530643 Sent on 02/09/2014

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We had our daughter's Bat Mitzvah at the Doubletree in Roswell, Ga. We were so pleased with the evening. We did not have to worry about a thing. Everything went according to plan. The servers were polite and excellent! We heard comments from our guests about how pleasant everyone was. In addition, the food was excellent. We also had breakfast on Sunday and we were so pleased with that as well. Luis made sure everything went smoothly and was always so helpful.
Taha Sent on 08/25/2014

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Dear ms. donna :

Thank u so much for all u have done for us with u we had memorable engagement party . good job

Every things was perfect

REGARD TAHA
Monica Sent on 11/13/2015

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Our wedding could have been perfect, had it not been for our awful experience with the DoubleTree. The accommodations were perfectly fine and did the trick for getting ready. My parents booked a suite, which we used to host a hospitality suite and the space worked well. However, this hotel was recommended to us specifically by someone who had used the complimentary shuttles to get guests to their own wedding at St. Ann's. Technically the policy is that the shuttles will only go within a 5 mile radius, and the church falls just past that at 5.5 miles. When discussing with the coordinator Bill, he said that this wouldn’t be a problem and they would be able to make that work. I was so relieved! My mom and I also met with Bill in person, and he again confirmed the shuttles wouldn’t be a problem. When it came to the wedding weekend, the shuttle did take us to and from the church on Friday. However, you can imagine our surprise when the shuttle refused to come to the EXACT same location to pick up guests after the ceremony, saying that we were outside of the 5 mile perimeter! We tried explaining that we had arranged this with Bill, but they would not send one. Our guests, including grandparents, were literally stranded. My dad had to jump through several hoops to get our guests back to the hotel after the church service, which was not was he expected or wanted to be doing. I expected when Bill heard about this that I would receive an apology. Instead, I was shocked to receive a bland email in which he just said he was sorry if I was unaware, but the policy is that the shuttle will not go beyond a 5 mile radius from the hotel…. as if we had never discussed this! I wish Bill had simply been honest with us rather than making false promises so we could have taken our business elsewhere for reliable service and a more pleasant experience. We brought the DoubleTree an incredible amount of business, and the treatment that my family received was simply disgraceful.

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