Donelson's Catering Reviews
Reviews
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Quality of service 4.9 out of 5 rating4.9
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Average response time 4.9 out of 5 rating4.9
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Professionalism 4.9 out of 5 rating4.9
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Value 4.9 out of 5 rating4.9
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Flexibility 4.9 out of 5 rating4.9
Awards
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Featured
Jess Sent on 06/02/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
One of the best aspects of our wedding!
I'll be honest, I thought other reviewers were exaggerating a bit about their guests commenting on Donelson's food but I kid you not, at least a dozen people went out of their way to tell us how amazing the food was at our wedding. The rosemary chicken was outstanding, and the veggies were cooked perfectly. I also highly recommend the crostinis! One guest said wedding food tends to be bleh at best, definitely not memorable, but they were blown away by how fresh and flavorful everything was. Huge thank you to Donelson's and Kimberly from our new family! -
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Vicelia Sent on 08/16/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had a Graduation Luncheon. The service was excellent, the food was delicious! I would recommend this catering business .
A great professional business. Excellent service and great tasting food.Donelson's Catering's reply:
Thank you Vicelia, we were honored to be a part of your celebration. Congratulations to you and we wish you much success in your future endeavors. -
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Amber Sent on 12/06/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our guests are still raving about the food!
The food was amazing! We got married October 21, 2022, and our guests are still talking about how great the food was! It was a pleasure working with Donelson’s as they were very responsive & extremely professional! They were able to accommodate us perfectly. Even with us living out of town, they were able to make arrangements for us to have our tasting when we’re able to get to Memphis. There are not enough words thank them for making our day even more special than it already was! -
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Regina Sent on 02/17/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best caterer!
We used Donelson’s Catering for our daughter’s wedding reception. Kim was extremely helpful and accommodating. The food was exceptional! Kim and her staff were wonderful. We received so many compliments on the food. The presentation was beautiful also. -
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Brittney Sent on 01/19/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Donelson's Catering
If I could give Donelson's Catering more then 5 stars, I most definitely would. I just got married in December 2021 and hands down A++++ from the tasting all the way up to the wedding. They are very responsive and they become like family. I seriously miss working with them. Their food is off the charts. Almost 2 months later, my guest still talk about how amazing the food was at the wedding. One of the comments were "I've never had food like this at a wedding." I can not recommend them enough. I'm so glad I found them and hope to use them again soon at another event. Don't walk but run to book them for any upcoming event. You will not regret it.Donelson's Catering's reply:
Brittney & Bobby, you two are the sweetest couple! Thank you for choosing Donelson's. We are so happy you and your guests were pleased. We wish you a lifetime of happiness together. ❤️ -
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Phyllis Sent on 11/18/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent!
I used Donelson's Catering for my daughter's wedding; every thing was outstanding. The food was excellent and the staff was professional; no detail was omitted. I highly recommend them! -
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Monique Sent on 07/14/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Vendor
They were great! Very responsive, did everything I asked and the service and food was amazing! -
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Patricia Sent on 07/10/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Just perfect
JUST PERFECT!!! If there were 10 stars, I would mark all 10!!! Donelson's Catering provided excellent food and service for our daughter's wedding in April. The guests loved the food choices. They are still telling us how much they enjoyed the cocktail hour and the dinner meal. We were so pleased with the entire experience. I can assure you that the Donelsons will be asked to cater many more events for our family. Professional service at its best!!!Donelson's Catering's reply:
Thank you so much for the awesome review! We look forward to celebrating many more occasions with you and your beautiful family. -
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Carmen Sent on 02/18/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Communication and HOT FOOD !!
Ms. Kim was great to work with and personable .
I worked with her the ENTIRE wedding process in regards to food. Our guest loved the fact the food was NOT only good to taste but HOT !!!!
Thanks Ms. Kim and the Donelson’s Catering TeamDonelson's Catering's reply:
Thank you Carmen, you were a pleasure to work with and such a beautiful bride! Congratulations to the two you. -
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Julie Sent on 09/11/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
All Around Fo To for Catering
We have used Donelson’s many times for work functions with great success. Big and small events. I recently contact for a small private luncheon. Everyone was pleased with the menu choices, the herb roasted chicken was juicy and flavorful, au gratin potatoes were excellent, and the green been broccoli medley cooked perfectly. Awesome job, awesome service! -
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Jessica Sent on 08/11/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing food and service!!
Their food and service is amazing!! They catered my wedding reception and I would highly recommend Donelson's to anyone looking for quality and flavorful food together with great customer service!! -
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Lajannauh Sent on 06/22/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Donelsons Catering
If you have not experienced the new Curbside Menu service from Donelsons Catering, you owe it to yourself and those who're dining with you.
This pandemic season has changed a lot of things but Wendell and Kim have remained committed to offering excellent cuisine and superior service.
We added Blackened Salmon and Balsamic Glazed Lollipop Lamb Chops to our Father's Day menu. It was a wonderful treat that was thoroughly enjoyed. No matter how large or small your setting may be they're prepared to exceed your expectations.
Praying that Divine Strategies and Favor continue to manifest on your behalf.
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Shanda Sent on 03/07/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Donelson’s Catering
Donelson’s Catering exceeded our expectations for our wedding reception. The staff was extremely courteous and the food was absolutely phenomenal. The presentation, the quality and the freshness of our meal was outstanding. I highly recommend Donelson’s Catering for any type of event, you will surely be pleased! -
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Stacy Sent on 01/20/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Exquisite, personal, and delicious!
We simply could not have been happier with Donelson's and highly recommend them. Excellent food, beautiful set-up, professional staff, flexible planning, and exquisite attention to detail. Our event was a very special one for my husband who has terminal cancer, and Donelson's made everything easy, beautiful and delicious for out 150 guests at the Metal Museum. I am incredibly grateful for their service and help. -
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Jasmine Sent on 06/18/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
PERFECT! Very professional!
Donelson’s catering was AMAZING!!! I asked and they DELIVERED!!! Everything I wanted on my menu for my wedding they made it! They were so easy to work with and so understanding! The communication was so professional and consistent! After having a bad experience with another vendor they stepped in and picked up the pieces with no questions asked! I definitely recommend them for any event you may have! -
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Cheryl Sent on 04/24/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Would definitely hire them again!!!!
The food was very good and served hot. The customer service was excellent. -
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James Sent on 04/21/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
James.....
We recently used Donelson's Catering and it was the best catered food we had ever had! The macaroni & cheese was absolutely delicious. Chef always brings his A-game! -
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Char Sent on 04/19/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Delicious. Awesome Taste. Awesome Service.
I sought out to find an awesome caterer for my Mom’s “Living Her Best Life Birthday Party”. I asked around and was referred to Donaldson’s on more than one occasion. My last call was to a chef who educated other chefs and he said hands down Chef Donaldson. That’s all I needed to seal the deal. We scheduled a tasting which validated his endorsement. The tasting was conducted very professionally and the food was fantastic however the tasting was no comparison to the food prepared for the party. The guests were so impressed with the professional service - the passed hors d'oeuvres (crab cakes). The shrimp and grits were to die for-our guests are still talking about it! Food was presented beautifully on platters and dishes like art! Last but not least, the staff incorporated our animal print theme in their attire that night. I can go on and on about how awesome this caterer was but I hope my review thus far describes the delicious food and awesome service we received from Donelson’s! -
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Paula Sent on 10/23/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Worth every dime!!!
Simply amazing!! We call them a gift from
God!!! Very professional!!! We are still getting phone calls about the food!!! You can not go wrong with this company!!! -
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Felecia Sent on 09/11/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kimberly and her staff were so professional and kind to all my guests. The food was amazing and presentation was perfect. They accommodated all my requests to work with my style. All of my guests had wonderful things to say about all of the food for my cocktail hour and reception and how friendly everyone was. -
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Brett Sent on 08/20/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Donelson's Catering did a great job for our client event. They were professional and served tasty food. I would definitely recommend them for catering. -
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Tameka Sent on 08/17/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The food and customer service were both 5-star. The potatoes were especially superb. I will definitely use them again. -
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Rosie Sent on 08/12/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I can't say thank you enough for catering my nephew's wedding. No detail was missed. Our guests enjoyed every morsel prepared. Hats off to Chef Donelson and the culinary team. From the first email sent, to the tasting and venue walk thru, to their wedding day, your team made every aspect seamless and easy. We are so grateful we chose Donelson's. I would recommend you to anyone looking for delicious food and absolute professionalism
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Barbara Sent on 06/21/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
On behalf of my daughter, her fiance, his family, and our family, I want to say that every guest raved about the delicious wedding fare and the gorgeous buffet presentation prepared and provided by Chef Donelson and his staff! They said it was the best "wedding food" they ever had! Kim Donelson was professional, accomodating, and knowledgeable about every step of the process of hiring a caterer for a wedding. She treated my daughter and fiance like family from the moment she met with them, and assured the highest quality of service throughout the reception. Donelson's Catering is by far one of the best decisions we made as we formed our vendor team for our daughter's wedding. Everything was perfect, and they are some of the nicest and most fun people to work with ever!!! There is no greater gift for a hostess than to hear rave reviews about the meal at a wedding as she walks around to greet guests. From all of us, thank you so much, Kim and Wendell Donelson and culinary staff!!! -
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Lameka Sent on 12/14/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This is by far the best catering service you can ever find. The food is everything!!! The staff is very professional and on point. They do exactly what they say they’re going to do. There are other catering services but NO ONE compares to them. -
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S Sent on 12/14/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I used Donelson’s Catering for my wife’s surprise birthday celebration and the service from start to finish was excellent. The owners made special accommodations for the venue I used and the food was absolutely great. All of my guests commented on how top notch the servers were as well as the food. I would definitely use Donelson’s Catering again and would recommend them. The service, food, and experience was well worth the price.
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Lettia Sent on 08/28/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everyone LOVED the food and they did everything they could to accommodate our special dietary needs. We are extremely pleased. -
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Kimberly Sent on 09/17/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Book Donelson's Catering. They're Truly Awesome, Professional, Caring Of Your Event & Very Pleasing. The Servers, Are Top Notch, The Food & Presentation Is Everything, Epic, Truly Rewarding Having Donelson Cater Your Event. I'll Be Using Them Again. Food Is Awesome. #MARKIM -
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Kimberly Sent on 03/08/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Donelson's are simply amazing! The best catering service in Memphis hands down. Not only is their food fantastic but their customer service is outstanding. Our wedding went from 100 people to 300 and they were so helpful with planning and making sure that our day was memorable and delicious. My guests are still talking about the food and the service that they provided. It is also rare that you meet the chef, but we were able to meet with both Kim and Wendell one-on-one. My husband and I highly recommend them for any event, whether big or small. They can handle whatever you need with both professionalism and taste. Donelson's Catering is the way to go! You have to have them for your wedding! CALL THEM! -
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Lee Sent on 08/27/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I would just like to note that Donelson's Catering is Top Rated. I did not expect to see Mrs. Donelson, personally, serving at my 30th Anniversary Party but she was. I was totally impressed because a lot of caterers send staff members to service events. For me that speaks volume in commitment, dedication, and most of all CUSTOMER SERVICE. I appreciated Donelson's Catering helping to make my 30th Anniversay Party more enjoyable and memorable than my wedding. -
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User2283971 Sent on 08/24/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The food was excellent. They gave professional services for this Corporate Event thoughtout the day. -
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Sonya Sent on 08/17/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Once again, Donelson’s has exceeded our expectations with prompt and courteous service. As always, when we have needed superior catering and great food on such short notice, you surpass the challenge every time! The staff is very helpful and always responds to our request in a timely manner. Whenever our organization knows that Donelson’s is catering for us, they are ecstatic and can hardly wait to eat! You will be one of our favorite catering services for a long time!!!!
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Tondra Sent on 09/07/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Donelson's are great to work with. The food choices are plenty but they can help get the right menu put together for your event. The food for my wedding was loved by EVERYONE. I plan to use them again one day. -
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Tammy Sent on 09/06/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The quality of the food and professionalism shown to me for my event was exceptional. Donelson had several other commitments on my date but they still committed to cater the food for my event. My guests are still raving about how tasteful all the food was. Thanks again for everything. Sincerely -
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Ashley Sent on 09/06/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Donelson Catering exceeded our expectations. They were very attentive and professional. They were able serve plated dinners to over 200 guests in a very organized fashion. Every detail was completed with a spirit of excellence. Our guests are still raving about how delicious the food was a week later. -
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Gina Sent on 08/15/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Deliciously Wonderful !!!!
The food and service was wonderful and Amanda was great help ! I cannot put into words how delicious the food was and the presentation was great. They were prompt and professional from start to finish. I will definitely use Donelson's catering again for other events. -
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Yolanda Sent on 06/16/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The food is absolutely amazing. Donelson's hands down provides the best service. They are friendly and have something set for various budgets. -
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Tiffany Sent on 11/13/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
2 words: Edible Elegance!!! We were all blown away! The food & presentation were perfect & far exceeded our already high expectations!!! -
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Kristina Sent on 09/23/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My new husband and I would like to thank you for all the help that you gave us during our wedding planning. Kim you are a jewel and I am so blessed that God placed you in our lives. The food was AMAZING, and my friends and family are still talking about how good everything was. I appreciate all the time you put into planning our menu and helping me stay on track. Our reception food was awesome and your presence made our wedding day even more special. I will recommend you to anybody. Thanks again for making our wedding such a huge success.... -
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Lakeshia Sent on 10/03/20184.9 out of 5 rating4.9-
Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Donelson’s was so awesome to work with! We were initially looking at them and one other company to cater our wedding, and they by far exceeded our expectations with responsiveness, professionalism, and helpfulness. They accommodated my mom, the groom, and I for a tasting that allowed us to experience their culinary excellence and really choose the menu that our guests would enjoy. They went above and beyond to serve us well in advance of and at the wedding. Kimberly was one of the first people I saw when I got to the venue, and she was so warm and welcoming! The food was really delicious, and as we greeted guests we saw clean plates and received many compliments on the food from both the guests and the wedding party. The carved roast beef was tender and cooked to perfection, and the honey dijon chicken paired really well with the honey carrots. We also got many compliments that our food was not the “typical wedding food”. Their servers took great care of us at the head table and made sure we had everything that we needed. Catering is a major part of the wedding day, and we appreciate Donelson’s making such a critical part of the wedding something that we did not have to stress over at all! -
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User3597717 Sent on 08/17/20184.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We hosted a networking event with a theme and Donelson's worked with us to flesh out the presentation. Our guests enjoyed themselves and appreciated the friendly and professional service from Donelson's staff. Our staff appreciated Donelson's attention to detail and help in developing a menu that complimented our theme. -
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User1798719 Sent on 09/07/20144.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 4.5 out of 5 rating4.5
Donelson's food is always delicious. They prepare each meal as if you were part of their family. The Augratin potatoes and macaroni and cheese my favorites side dishes.
You can't go wrong with any of their meat choices. The peach mango punch is addictive.
I would and have recommended Donelson's Catering anytime!
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Que Sent on 09/24/20134.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
When dealing with businesses in the service industry, you want.... service. Donelson's Catering has been the epitome of this since its conception. The product is key and with this it is the food. Exceptional seasoning, hot and more than enough servings were made available.
If you are looking for great food and a friendly and courteous staff, Donelson's Catering is the way to go.
Thank you Donelson's for your service. -
Quality of service
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Garrentine Sent on 11/03/20144.7 out of 5 rating4.7
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 4.5 out of 5 rating4.5
Food good, service good, caterers helpful and polite. -
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Sean Sent on 08/17/20181.3 out of 5 rating1.3
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Quality of service 0.5 out of 5 rating0.5
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Average response time 2 out of 5 rating2.0
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Professionalism 0.5 out of 5 rating0.5
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Value 0.5 out of 5 rating0.5
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Flexibility 3 out of 5 rating3.0
I've had catering from Drapers, Simply Delicious, and Central. They've all been professional, beautiful setups with plenty of food for 50 people. Donelsons was nothing like that. There was no effort put into the presentation, and certainly not enough food for 50 people. They gave me one pastry per person (with fruit, juice, and coffee). Who eats just one pastry for breakfast? I had to supplement breakfast with leftovers from Drapers, who we ordered on the previous day - and who provided a much, much higher quantity of food for the same price. For $8.00 a head, I expect more than one pastry per person. The pastries provided were obviously just Svenhorn and Otis Spunkmyer pastries from Sams Club - I know because I shop there. I could have easily just unpackaged the same pastries and plopped them haphazardly on two trays for like $1 per person. When I expressed this concern to them, they kept exclaiming "But you had leftovers, so clearly it was enough!" - without acknowledging the fact that we supplemented the breakfast with leftovers (which more people ate, because they were higher quality and better tasting items). The lack of food was so shocking to me that I had to call in and request more items for lunch (they were also catering lunch). Which brings me to the lunch provided. I ordered the burger bar for 50 people (upped to 75 due to lack of food provided). I'm not sure if Donelsons has ever actually had one of their hamburgers before, because they are absolutely awful. I had several complaints on the quality of the food provided that day, which is embarrassing for me as someone who is running a conference for professionals. The owner of the business argued with me non-stop for 10 minutes, but eventually agreed to discount the price of the extra hamburgers - but it was a huge hassle, and I do not feel at all that I got what I paid for. Steer clear of Donelsons. There are so many other caterers in Memphis that deserver your business.Donelson's Catering's reply:
Mr. Denny
It is always our hope to please every customer we have and most of the time we do a pretty good job of it. We know realistically that 100% satisfaction is sometimes not possible for whatever reason which is why we attempted to rectify the grievance with you directly. Thank you for your feedback. Feedback - both good and not so good - is helpful to us as we continue to grow our family-owned and managed local business.
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Quality of service
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