Don Strange of Texas Reviews
Reviews
4.2 out of 5 rating
4.2 out of 5 rating
11 Reviews
83% recommend it
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![Audrey]()
Audrey Sent on 10/08/2019Best Food We Have Ever Had... Ever!
Sean and the whole Don Strange of Texas team made my fiance and myself feel special from day 1. They were available for a venue walk through, a tasting, and a final meeting to iron out any kinks prior to the wedding among other things along the way. They put my mind at ease from the beginning! My fiance is very picky when it comes to food. He was floored when he liked every single thing he tried at the tasting. This made it tricky to choose what we wanted to serve. Sean helped guide us to the right food decisions. My fiance is from Louisiana and I am from Texas. We wanted to incorporate both of our home states. Don Strange rose to the occasion and then some! We had shrimp & grits as one of our entrees to represent his Louisiana roots and Paletas served from a paleta cart to represent my San Antonio roots. It was perfect! Danny is THE best! He made sure things went smooth on our big day. My mom and I valued his expertise and input through every step of the planning process. My words do not do the team at Don Strange of Texas justice. We had multiple guests tell us our food was not only the best wedding food they had ever had, but the best food they had ever had, period. Thank you to the entire DST team. We felt the love from the beginning! -
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User1808853 Sent on 09/13/2014Beautiful venue! Very well priced and super friendly staff. -
![Bailey]()
Bailey Sent on 07/19/2013We couldn't have been happier to have our wedding at the Don Strange Ranch. It was absolutely beautiful and completely went with our country chic theme and our styles. This venue requires you use their food, which may be disappointing for some, but not for us! It was less work and the food was amazing! We had several guests praise the food and were very pleased. The grass was so green and the trees were everywhere! Ah, the perfect place to get married for those who appreciate the country and its beauty! -
User2239695 Sent on 07/23/2015My husband and I got married at Kendall Creek at Don Strange Ranch in March 2015. The ceremony was behind the barn in the field and the reception inside. The venue really is a blank canvas that can be turned into any style...I was worried it would be too "ranch-y" but it turned out to be better than I could have dreamed! They were flexible in planning and their food cannot be beat!
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User1930377 Sent on 11/19/2014Overall I was very happy with Don Strange Catering. I had booked The Settlement and they were running so we had to go with their catering services. Which I didn't mind at all because I had it before and they have great food! Though it's a little pricey, it's worth it. The spacialty cocktail they had for us was a huge hit at the wedding. The prickly pear margarita was tasty and the hot pink color coordinated with our wedding theme perfectly.
A few things though, I did feel like I was getting charged for every little thing they could. We did receive a lot of complementary things with the rental fee, but anytime I asked for anything outside of that, I felt like some of prices were way overpriced. I understand the fees to rent extra linens or extra chairs but it kept adding up. Although, anytime I expressed a concern on some prices, they were willing to negotiate with me. Also, I wanted to change the ceremony chairs at the last minute and they were able to work with me. Overall, after some back and forth, they worked with me on a lot and I ended up with a beautiful wedding and awesome food! -
![Alyssa]()
Alyssa Sent on 06/17/2019Worst Experience Ever
I would like to start this review on a positive note, stating that the food tasted GREAT. We got many compliments on the tacos served at our wedding. However, if you would like a seamless wedding planning experience, I would recommend that you read this entire review prior to working with this vendor.
Unfortunately, we have never experienced such awful customer service from someone in our lives, specifically the person assigned to our wedding, Whitney. Taylor who answers the phone was wonderful. The supervisor that fixed the mess, wonderful. Whitney, awful. She made us feel that all she cared about was taking our money. While we needed to stay under a certain budget, she refused to work with us. We altered our menu, changed it, removed items (originally “expensive” items) at least 8 times to try to reduce our price and she literally would say it didn’t make a difference in price. ??? HOW. She truly seemed angry at the fact that we couldn’t afford what she was giving us. When we politely tried to remove items (cocktail hour appetizer, very small), she proceeded to say we needed to increase the amount of food left on our menu (portion size) to make sure everyone gets “full and isn’t hungry”...which we felt should ultimately be our choice to make as we were already serving a heavy dinner, a full dessert table, and late night snack. She insisted that there was nothing she could do to decrease the price. She also refused to give us an itemized priced menu, so we had no idea where these prices were coming from.
Once I finally decided to reach out to the supervisor, Whitney attempted to intercept our conversation by pleading that I discuss my issue with her specifically, which I politely refused and asked, again, to speak with her supervisor. She rudely ended our phone call and forwarded my message. After speaking with the supervisor, she managed to decrease our menu price almost $1000 which met our budget perfectly. She was extremely polite and helped us understand how pricing works for them. Which still didn’t align with what Whitney was portraying. So, thankfully, the supervisor knows how to deliver proper customer service.
Additionally, Whitney met with myself and our other vendors at our final walk through. Without being aware of any previous altercations, all 4 other vendors that were present made the comment that she was “extremely rude”, “passive aggressive”, and “stand-offish” immediately after she left the meeting. This was extremely embarrassing. Whitney made the comment when discussing our timeline, that they would not provide bussing of tables because “it wasn’t in HER (my) budget” as if I wasn’t sitting directly next to her . Our catering budget is no one else’s business but ours and the caterer. That was extremely disrespectful and out of line. She proceeded to aggressively tell our coordinator that our floor plan would not work because she would like our food stations to be served in specific areas, again, not her choice to make. She was extremely aggressive in this meeting and made the comment about our budget at least 4 different times. That was the comment that bothered myself and the other vendors the most.
Overall, if it were not for this one individual, we would love to recommend this caterer. The food was delicious and we were happy with what was served. However, Whitney completely ruined our experience with this company and made a huge, extremely stressful impact in the weeks leading up to our wedding day.
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