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Quality of service
2.0 out of 5 rating
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Average response time
3.0 out of 5 rating
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Professionalism
2.0 out of 5 rating
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Value
2.0 out of 5 rating
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Flexibility
3.0 out of 5 rating
Julissa & Matt Encinosa
My husband and I found Dj Bones, Jimi, very early in our planning process and when we reached out to, we really enjoyed our phone call with him. He seemed to have good energy and listened to all our wants and needs. We continued to talk with him through the whole planning process and really thought we were all on the same page and Jimi was a great match.
Two days before the wedding he called us and we finalized all of our requests. We were also then informed that there was an issue with our slideshow. I had to make this slideshow myself, which was fine but it took time and work on top of everything else, and I was told by Jimi he had been at our venue a few times and how he would be able to project a show for us for $200 extra dollars. Two days before he told us he didn't realize he couldn't fit his screen in our venue and instead of a projector screen or even a large TV. The slideshow was played on a small screen/maybe a 26 inch TV, he just lifted up real high in the air. It was the last of my worries at this point in the process but if I would have known I would never have paid $200 for a tacky set-up.
Come the day of the wedding, we were completely blindsided by what we got. It started when Jimi injured himself during set-up, we all were very concerned for him but right off we could tell it put him in a bad mood.
Then at the ceremony Jimi and his wife, who works as his partner, did not mic up my husband, the microphone was dead. The ceremony was supposed to be recorded, it was even included in the price for everything. Then to deal with the situation they went to my husband in the middle of all the chaos of pictures, the ceremony and nerves to tell him about it. Instead of going to anyone else, like a parent or the planner. They got very emotional and panicked and it caused more nerves and stress on my husband.
Probably the worst mistake for me was my aisle walk song. Like the most important song next to the first dance, if not the most important song, was WRONG. I specifically had a conversation weeks before the wedding with Jimi to make sure he found the exact song I requested. We went back in forth through text about it, and he still played the complete wrong song. I think it was the same artist but I had never heard the song in my life and it was a heartbreaking disappointment to be honest.
Moving on to the reception, it was a total fail from our point of view. The guests enjoyed themselves and danced but Jimi did not play more than MAYBE one song from our Bride & Groom requests list (which we spent hours and days on to make perfect) Jimi said he would play them and use that as a base for the rest. He would eventually take requests from guests but even he said if it didn't go along with our style he wouldn't even play it. We talked about our style and he acted like he understood and we even said no line dances. I almost wondered if he lost our information or mixed it up because it was the complete opposite. He played every line dance you think of, some of them twice and he played all country music when we asked for Latin and club music.
Before I left this review I wanted to give Jimi a chance so I brought my concerns to his attention. When I pictured my wedding the most important things to me was my family, and open bar and good music. Music and dancing is a big deal to me and my family. I wanted to give Jimi the chance to understand this disappointment and explain what happened. When I presented his mistakes to him, he took it very lightly and offered me way less than what it all equates to and also really tried to guilt me into pitying him in this situation. I never like to leave bad reviews or barely speak up for myself but in this case I felt like it was necessary. When I explained the depth the issues had to me, he completely ghosted me. It's been almost 3 full weeks now and he has not gotten back to me. For us, it is not about the money it was about how much we put into this and it was "our big day" and he had his one role, a very important one and this is what he does, and he really failed us. I don't want someone else to be distracted by his big personality and expect to get what they want from him, or for him to not take the responsibility when he does make a mistake. I would stick to the list of vendors your venue or planner give to you. All the vendors that they recommended worked hard for us and were lovely guests to have at our wedding!
My husband and I found Dj Bones, Jimi, very early in our planning process and when we reached out to, we really enjoyed our phone call with him. He seemed to have good energy and listened to all our wants and needs. We continued to talk with him through the whole planning process and really thought we were all on the same page and Jimi was a great match.
Two days before the wedding he called us and we finalized all of our requests. We were also then informed that there was an issue with our slideshow. I had to make this slideshow myself, which was fine but it took time and work on top of everything else, and I was told by Jimi he had been at our venue a few times and how he would be able to project a show for us for $200 extra dollars. Two days before he told us he didn't realize he couldn't fit his screen in our venue and instead of a projector screen or even a large TV. The slideshow was played on a small screen/maybe a 26 inch TV, he just lifted up real high in the air. It was the last of my worries at this point in the process but if I would have known I would never have paid $200 for a tacky set-up.
Come the day of the wedding, we were completely blindsided by what we got. It started when Jimi injured himself during set-up, we all were very concerned for him but right off we could tell it put him in a bad mood.
Then at the ceremony Jimi and his wife, who works as his partner, did not mic up my husband, the microphone was dead. The ceremony was supposed to be recorded, it was even included in the price for everything. Then to deal with the situation they went to my husband in the middle of all the chaos of pictures, the ceremony and nerves to tell him about it. Instead of going to anyone else, like a parent or the planner. They got very emotional and panicked and it caused more nerves and stress on my husband.
Probably the worst mistake for me was my aisle walk song. Like the most important song next to the first dance, if not the most important song, was WRONG. I specifically had a conversation weeks before the wedding with Jimi to make sure he found the exact song I requested. We went back in forth through text about it, and he still played the complete wrong song. I think it was the same artist but I had never heard the song in my life and it was a heartbreaking disappointment to be honest.
Moving on to the reception, it was a total fail from our point of view. The guests enjoyed themselves and danced but Jimi did not play more than MAYBE one song from our Bride & Groom requests list (which we spent hours and days on to make perfect) Jimi said he would play them and use that as a base for the rest. He would eventually take requests from guests but even he said if it didn't go along with our style he wouldn't even play it. We talked about our style and he acted like he understood and we even said no line dances. I almost wondered if he lost our information or mixed it up because it was the complete opposite. He played every line dance you think of, some of them twice and he played all country music when we asked for Latin and club music.
Before I left this review I wanted to give Jimi a chance so I brought my concerns to his attention. When I pictured my wedding the most important things to me was my family, and open bar and good music. Music and dancing is a big deal to me and my family. I wanted to give Jimi the chance to understand this disappointment and explain what happened. When I presented his mistakes to him, he took it very lightly and offered me way less than what it all equates to and also really tried to guilt me into pitying him in this situation. I never like to leave bad reviews or barely speak up for myself but in this case I felt like it was necessary. When I explained the depth the issues had to me, he completely ghosted me. It's been almost 3 full weeks now and he has not gotten back to me. For us, it is not about the money it was about how much we put into this and it was "our big day" and he had his one role, a very important one and this is what he does, and he really failed us. I don't want someone else to be distracted by his big personality and expect to get what they want from him, or for him to not take the responsibility when he does make a mistake. I would stick to the list of vendors your venue or planner give to you. All the vendors that they recommended worked hard for us and were lovely guests to have at our wedding!
