Disney Fine Art Photography & Videography Reviews
Disney Fine Art Photography & Videography
Lake Buena Vista, FL4.3 out of 5 rating, 29 reviews
4.3
29 reviews
Reviews
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4.3 out of 5 rating
4.3
Good
29 reviews
Recommended by 86% of couples
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Quality of service 4.4 out of 5 rating4.4
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Average response time 4.4 out of 5 rating4.4
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Professionalism 4.3 out of 5 rating4.3
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Value 4.2 out of 5 rating4.2
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Flexibility 4.3 out of 5 rating4.3
+7
User photos
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S Viscuso Sent on 06/29/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Dream Photos
We had the absolute pleasure of working with Corinne, Kevin, and Ty for our wedding photos at Disney World, and the experience was truly magical! They were enthusiastic, professional, and incredibly knowledgeable about the best spots in the park for stunning photos. They made us feel comfortable and natural in front of the camera, even for people that usually hide from the camera. The final photos exceeded all our expectations—every image was vibrant, beautifully composed, and perfectly captured the joy and magic of our Disney wedding. Looking through the gallery feels like reliving a fairytale, and we’ll cherish these memories forever. Having the park to ourselves for the private photo session was the icing on the cake.We highly recommend this to any couple dreaming of a magical, picture-perfect day! Thank you! Seth and Sabrina -
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Sasha Sent on 11/25/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Made my bestie feel at ease & gorgeous!
Mike is the bomb! He took the official wedding photos of my best friend for her Epcot wedding, and his constant stream of jokes and wisdom was a nice foil to the many stresses and overwhelming feelings that can consume you during the day's events. I deeply appreciate his simple instructions, professionalism, kindness, patience, and easy-going manner. I would hire him for my own wedding if I wasn't already married! -
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Cassidy Sent on 08/12/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Magical experience
We booked an in park photoshoot 2 days after our wedding. It was a quick and easy process from start to finish. They were helpful when I called with questions, to inquire about dates, and change my resort. We got to request our photographer, but didn't find out who it was until he called to confirm pickup details. We received a questionnaire where provided information on which parts of the park we were interested in, poses, overall feel, etc.
We got our pick, Jacob, which I was super excited about. He picked us up promptly, did a great job in keeping us moving quickly and getting shots from different angles. Matt, his assistant, helped with my dress and veil. I wish I had him around on my actual wedding day! The were both friendly and professional.
I was a little nervous because I had heard some not great reviews, but I couldn't be happier with our photoshoot or the pictures we got!-
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+5 photos
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Jennifer Sent on 03/14/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highest Quality
Couldn't have had better photographers to capture my Disney wedding. Ali, Jacob, Amy, Kevin and Stephanie are second to none and made us feel so comfortable!!!! -
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Meghan Sent on 11/19/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Capturing Magical Moments
Our photographer and assistant Pedro and Christy were an absolute delight and captured our special day in Hollywood Studios with such grace. We had so much fun and this is a memory we will cherish for years to come! Our photos turned out so gorgeous- we are beyond happy with Disney Fine Art and Photography. -
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Krista Sent on 02/28/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I couldn't have picked better photographers than Ali and Ty. They truly went above and beyond to capture our special day! Our pictures are so beautiful! -
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Stephanie Sent on 12/08/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Ty Boyce is absolutely the best photographer. Like ever. So incredibly talented and professional. I would recommend him a million times over. -
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Kimberly Sent on 09/27/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had early photo shoots and the photographers were great! Very pleasant and helpful. We were extremely pleased with Ty and his placement of my parents because they were a little stiff. -
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Louise Sent on 03/16/20165 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beth Demund was our primary photographer for our wedding day and park shoots EPCOT and DHS. I had done research on the various photographers that work at Disney Fine Art Photography and found a couple that were really me and my style. Beth was my first choice and I was thrilled to get her to work with on both days. She is for a start really fun. She's not over the top or pushy but she really does know what she's doing. It was one of my favourite experiences ever.
I have a friend who's done wedding photography and I think it's really important for the bride and groom to be comfortable with the style of who they choose so when the person says...pose like this...they know the photographer is doing it for a great reason. I had no qualms about the posing (it made me laugh or smile more if anything I think) and anyone who moans about that doesn't get how great shots are made. Trust me this is normal!
I honestly just had so much fun.
Honourable mention 1 goes to Mike Strikland who was the second shooter on the Wedding day. He got a really lovely shot of me at the piano which I'll always treasure.
Honourable mention 2 goes to Jacob who was Beth's assistant on the Park shoot day. This guy was a great assistant (and funny) but he also does great photos. -
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Payton Sent on 08/04/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had the six hour wedding day package and Magic Kingdom photo shoot for our wedding. We are SO happy we chose Disney Fine Art and Photography for our special day. They captured every moment beautiful. Our main photographer on the wedding day was Ty assisted by Daniel. Ty captured all the fun moments with props, honing in on our family and the fun of the day. During our Magic Kingdom photo shoot, Daniel was the lead photographer. Let me tell you, the work he did with us was INCREDIBLE. People can't stop talking about our photos, especially one of me running away from Cinderella castle with my husband holding my glass slipper. He is a very cinematic photographer. I highly recommend both Daniel and Ty and the Disney photography company. True artists. -
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Stephanie Sent on 11/13/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Ty was our main photographer. He was so great to work with, very professional. He took absolutely beautiful photos. He's very creative and thinks out of the box. We couldn't be happier with our photog! -
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Rachel Sent on 10/26/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Joe Duncan provided services for our Disney Bridal Portrait Session in the Magic Kingdom and in EPCOT. Joe went above and beyond and listened to what we had in mind, plus adding his "magic" in our photos and poses. Very much worth the money, time, and effort to create such a unique and fun experience in the parks as well as in the photos! -
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Vicky Sent on 09/25/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Thanks to Mike Strickland our photographer! He really did an excellent job. He was very caring and gentle and we felt very confident. -
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Kristen Sent on 09/23/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Ty was absolutely amazing!!!! The pictures he captures are amazing and you can tell he loves what he does. We love all our pictures and have no idea how we are going to pick ones. They know how things go and know timing of things and are very professional! They made it an absolute amazing experience and gave us amazing pictures to show for it! -
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Kim Sent on 04/05/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our wedding pictures are absolutely perfect. Our photography crew was amazing. It was above and beyond what I was expecting. The people are so friendly and will do basically anything for your special day. -
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Amanda Sent on 03/18/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful value, beautiful pictures and video couldn't have asked for anything more -
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Carli Sent on 01/21/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amy with Disney's Fine Art Photography and Videography did an exceptional job at our wedding! She made our photography before, during, and after the wedding fun! I would recommend her to anyone. -
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Destiny Sent on 12/07/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My photographer was Ty and I could not have asked for anyone better! He had so many ideas for pictures and made sure to ask for our opinion and include any shots that we wanted. We had a blast doing a "Trash the Dress" session with him even though my hubby wasn't feeling to well. He was incredibly flexible with time (we got lost in the hotel) and continued to be energetic through the 2 days we were with him. I thought it was going to get annoying with flashes going off everywhere the whole time, but with him and his assistants I barely noticed them there. -
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Jessica Sent on 12/03/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I should be getting my photos on Monday - but based on the service they were fantastic. I used Rick Ferro and his assistant Dean. They were the two best guys to work with - before choosing Rick I reviewed his work - he is technically - in my opinion - the best Disney has. He helped create the wedding photography department and it shows in his work - great personalities, catered to every request - wonderful people! -
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Miesha Sent on 09/22/20154.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
We had an 8 hour photo package and a magic kingdom park shoot with photographer Mike Strickland. He was brilliant! Made sure we got every picture we wanted and was a pleasure to work with. -
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Lauryn Sent on 11/07/20144.7 out of 5 rating4.7
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 3.5 out of 5 rating3.5
We bought the mini photo session and got a good amount of engagement photos from it! It was worth the $150.00 which is not a bad price for photography. Our photographer made us laugh and enjoy the experience. Not all of the pictures were cookie cutter which we absolutely LOVED. We did candid, laughing, picture frame shots and more! The only issue I had was partially my fault. I waited a few weeks before to book the session and the location we wanted only had certain days and times available. Wonderful and affordable! -
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Haley Sent on 02/04/20134.5 out of 5 rating4.5
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Quality of service 5 out of 5 rating5.0
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Average response time 3.5 out of 5 rating3.5
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
At first we had a few issues with them but come the day of the wedding, i was so pleased with everything! We were assigned Cricket and Mike and they exceeded our expectations! Cricket was such a pleasure to work with and she captured us the way that we wanted to be. We had both her and Mike for our ceremony, reception and portrait sessions and i cry every time i see my photos because they were so perfect. -
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Michelle Sent on 08/01/20124.3 out of 5 rating4.3
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Quality of service 3 out of 5 rating3.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 3.5 out of 5 rating3.5
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Flexibility 5 out of 5 rating5.0
I was a little different with my photography...I split my package so that I could have a photographer at my rehearsal as well. I didn't want anyone to feel that they had to bring a camera, or have a family member missing because they had to take the picture. I also thought that it would allow us to take fewer pictures on the wedding day allowing my husband and I to enjoy more of the reception.
I should mention that we had the same photographer for our engagement photo shoot the morning of our rehearsal.
Overall I thought my photographers were professional, nice, and friendly...they were very responsive if we wanted a specific shot taken. However, the main photographer (Joe) was not very forthcoming with ideas for photos...both at the engagement shoot, or on the wedding day (there wasn't much to come up with at the rehearsal, we had a list of staged photos we wanted, then had casual shots the rest of the time)...although I was disappointed with the rehearsal shots as well. The assistant (Trent) had some great shots...abstract in some cases so that it showed cool parts of my cake in an amazing way...or my bouquet.
I'm not a photographer, so when I take pictures I tell everyone to just stand there wherever and take the shot. Professional pictures are always well balanced and look amazing. A lot of the pictures from my rehearsal and from my wedding day (after the ceremony pictures) I could have taken...they looked like a family member took them but there just wasn't one missing in the photos.
During my ceremony, most of the pictures have my eyes closed. I realize I was an emotional bride and cried a lot (from happiness) but to have your wedding pictures with your eyes closed most of the time?
I got married in the Wedding Pavilion, which as everyone knows, in addition to being on Disney Property has the amazing advantage of having one of the most magical views of Cinderella's Castle through the windows at the alter. The only picture I have of the castle through the windows at the Pavilion were taken by a family member's cell phone. There's not one where you can see it in our photos, not one where you can see us with it...nothing. And if my husband hadn't asked for pictures at Picture Point (he knew that's what he wanted on his desk at work) we wouldn't have any of the castle at all...and even then, only 4 pictures were taken total...
My parents surprised me with Cinderella's Carriage...and we have pictures with the carriage, but interestingly enough, the only one that got a picture of my husband and I arriving at the reception or getting out of the carriage was my sister. Both photographers were inside the venue already.
As for the staff that helps create the albums and things, I can't say enough great things about them. Lillian worked with us to create amazing albums and if we didn't like something she worked with us to fix it. I truly enjoyed working with her.
Overall, I would recommend the Disney Photographers, however, I would caution a bride to see the work of the photographer she's assigned first so that she can decide whether or not she would like to ask for a different one. Had I, I would have asked for a different one...but that doesn't change that I think they are a great team of people and I have seen some amazing wedding photos come from some of their photographers. -
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April Sent on 12/06/20144.2 out of 5 rating4.2
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4 out of 5 rating4.0
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Value 3 out of 5 rating3.0
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Flexibility 4.5 out of 5 rating4.5
Our photographer Ty and his assistant Evelyn were awesome. That had a lot of props to work with and very considerate of what we want. Only con would be posing cause I feel like some pictures make me look "rounder" which working with angles could have helped a little bit. But overall, it was a fun experience. -
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User2905725 Sent on 12/12/20163.3 out of 5 rating3.3
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Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 2 out of 5 rating2.0
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Flexibility 2.5 out of 5 rating2.5
Ability to have private photos in a Disney park is priceless.
Our photographer, Amanda was PHENOMENAL - absolute ARTIST!
I would have expected more from the two "helpers" that accompanied the photographer around the park. The two helpers should have been fluffing my wedding gown and ensuring it was picture perfect for the shot - however, the helpers really didn't do anything and I was not sure of their purpose. So my gown could have looked better in some shots. If anyone fixed my gown for the shot, the photographer did...but the helpers should have been doing that so the photographer could focus on just the beauty of the shot. -
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User1989688 Sent on 09/21/20151.6 out of 5 rating1.6
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Quality of service 1 out of 5 rating1.0
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Average response time 4 out of 5 rating4.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Disney puts on the most amazing weddings, it's a shame that their photography department does not match their quality. My photographer, Stephanie, could not capture one decent close up of my husband or I. She would pose us, and then make us hold the pose for 5 minutes or more while she fiddled with the camera and gave no warning when she was actually taking the photos, so our faces always had a look of "did she take the photo yet?" She offered no direction or feedback as if expecting us to pose ourselves correctly without seeing the viewfinder. Also she obviously paid no attention to the background of the photos because instead of getting the beautiful Grand Floridian resort we got a hideous concrete wall. Even during our portrait session at the Magic Kingdom she managed to make it look like we weren't at the magic kingdom... Why would we pay all this money to get married at Disney if our photos make it look like we were anywhere else in the world. If it weren't for my sudjestion, she would have totally skipped any photos on the grand staircase at the Floridian, and I also had to say I wanted a Cinderella style photo with the shoe left behind which she forgot about... My name is Cindy... It's not a huge leap to think I wanted a Cinderella photo. The only decent and interesting photos she did take were extreme wide shots that you can't even tell who is really in the photo, they're so far away it could be anyone. My mother in law's reaction was Cindy is a pretty girl why did the photographer make her look ugly?! Such a disappointment! Get married at Disney it's amazing, but bring your own photographer!
On a side note, the videographer from Disney was awesome but we were unable to get still images from them to make up for the photos. -
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Mackenzie Sent on 06/06/20221.4 out of 5 rating1.4
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Quality of service 3 out of 5 rating3.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Never got my pictures
We had our wedding in March as well as our park photo shoot. Our contract said 8-10 weeks. We’ve been over that estimate by weeks and they called me to say “worst case, you’ll have them by august”. I had to be “escalated” for them to even say that they could MAYBE get me my pictures by July. Our reception is in august and we won’t have the pictures. There is no phone number for this company anymore and they do not answer emails if it’s about the timeline of your pictures. We have no hope that we’ll ever get our pictures. They have cited being short staffed. Several other brides have had the same experience I’m having. We were offered a partial refund “in good faith”, but that never got processed. Our actual photographer was great on the day of, but the poor guy never got our photo lists or any information about us before that morning because the company never gave it to him. You don’t talk to your photographer, you talk to the company. -
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User1893721 Sent on 10/29/20140.7 out of 5 rating0.7
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Quality of service 0.5 out of 5 rating0.5
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 0.5 out of 5 rating0.5
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Flexibility 0.5 out of 5 rating0.5
Not recommended! Hire your own photographer! Their finished product what not at all what I expected from a Disney Photographer. I called to complain, yet they don't seem to care! I learned customer service stopped when the bill was paid! Which is truly sad and not at all what I expected of Disney. It's been 5 months since our wedding and I'm still very bitter with the finished product and their lack of professionalism to a customers complaints! Total disgrace Disney! Very disappointing! Wish I had known this before I spent what we did on our wedding! Sad that we truly need to pick pictures and I can't because there's not much to choose from that's any good! Thanks for the memories Disney! -
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User778595 Sent on 04/18/20120.5 out of 5 rating0.5-
Quality of service 0.5 out of 5 rating0.5
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Average response time 0.5 out of 5 rating0.5
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Professionalism 0.5 out of 5 rating0.5
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Value 0.5 out of 5 rating0.5
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Flexibility 0.5 out of 5 rating0.5
This review is in regards to the results of our photography and their office staff, not to the character of the actual photographer.
The only thing we requested not to be screwed up was our photography, though we have "typical memories" of our special day in our photos, nothing we specifically asked for was done. All day we were told, anything we wanted just let them know and it would be done, and ever request we had, not a single one of those photos were in our proofs.
We asked not to have our photos in a certain location - and that day were told that was the only spot we could take them.
We asked to have five specific photos (myself - the Bride - having photographed weddings and have a heavy interest in photography as a hobby) taken and though they were shot that day, they "magically" disappeared with no trace when the proofs came.
When questioning the team, we were given responses to a completely different wedding, they couldn't even remember who we were and were treated with extreme disrespect.
When we signed a contract for photos being available online within three weeks, it took 6 1/2. When told our physical proofs would be on our doorstep three weeks after that, it was another month and a half and sent to the wrong address, then we were blamed for not providing the correct information. However, we provided trace emails as proof that it was their fault - and as a consolation we received 100$ (enough for (3) three 8x10 photos). And even more so - we were expected to have selected photos online by the original date of our website expiring.
At least half of the photos, my husband is either looking away or has a double chin or something (and no he is not a heavy man and only has the chins because of the way the photographer had him stand), now in my personal opinion, if you look at your camera after every shot - wouldn't you notice this issue and think to yourself "hes not going to like that, lets make this work..." Silly me for doing that for my couples...
Being rushed throughout the entire day, when i pay you for 10 hours of photography, I expect the least, to get the 5 photos i ask for, and have a responsive staff after the event.
Unfortunately, I do not have very good memories of the photography team. Everything else was perfect. But be informed and demanding when dealing with your photographer and the team, since apparently nice-brides get walked over.
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Quality of service
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