DiscountMugs.com Reviews

DiscountMugs.com

Miami, FL

3.3 out of 5 rating, 233 reviews

View more information

Reviews

We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.

3.3 out of 5 rating

3.3

233 reviews

Recommended by 67% of couples

Write a review

Quality of service
3.3 out of 5 rating
Average response time
3.3 out of 5 rating
Professionalism
3.4 out of 5 rating
Value
3.4 out of 5 rating
Flexibility
3.2 out of 5 rating

Write a review

+18 User photos

Sort by:

Linda Sent on 06/09/2021

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
great mugs, people took them home!

Love the campfire mugs we got! we could change the design on the front to anything we uploaded and it was a super simple process! They came in separate boxes too. It took a bit for delivery, but that was probably from the ground service we paid for.
Silmarie Sent on 12/29/2019

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
Great Quality

Easy, quick and high quality!!
Jennifer Sent on 04/20/2019

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
Perfect Favors

We chose custom champagne flutes as our favors for our guests. They came quickly and were the perfect accompaniment to our reception. Our guests were able to toast our marriage with champagne flutes with our names and wedding date on them.

Are you interested?

Angela Sent on 03/06/2019

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
Great work!

I made a second or 2 weeks before the wedding because I was so happy with the work and got them in 8 days plenty of time before the wedding.
Sam Sent on 02/28/2019

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
Koozies were a hit!

Ordered Koozies for our beach wedding, people loved them!
Michele Sent on 03/10/2018

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
I just copy and pasted a picture of a wedding cup design I liked from the internet and via chat Discount Mugs was able to design exactly what I wanted how I wanted it. They got it on the first try. I was very impressed. The prices and shipping were great. They saved me time, stress, and money!
User2457088 Sent on 01/22/2016

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
Used them for some personalized wedding weekend welcome bags. So easy to design on their site, and shipping was fast. We were very pleased with the quality of the bags and would definitely use them again!
User2189116 Sent on 06/20/2015

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
Discountmugs.com were great to work with. We ordered personalized "mood" cups for our wedding reception. We sent in our own artwork and they turned out wonderful! Very happy customer.
Megan Sent on 06/15/2015

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
Discount Mugs was great! We ordered our favors and were so happy with the quality that we went back for hotel welcome bags! Their art department is very flexible and we found them willing to tweak things to meet our needs. Plus the pricing was great!
Adrienne Sent on 04/05/2015

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
Ok, this may be a little weird since we ordered personalized koozies from Discount Mugs but we didn't actually end up getting them. The color we ordered was out of stock and wouldn't be back in until too close to our wedding date for my comfort. I would like to give them a high rating because the customer service was phenomenal and no issues at all getting a refund for the order we placed.
Shannie Sent on 11/10/2014

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
I absolutely love the personalized shot glasses that I ordered. Their responsiveness to my issue was amazing. I am very pleased with my order.
Desiree Sent on 11/08/2014

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
We searched forever for wedding favors. We were looking for personalized shot glasses. Everywhere we looked, we found that they were either plastic or overly expensive.
Discount mugs somehow came to our attention. We were able to create a template, approve, pay and receive our favors in a very reasonable time. We received a few defective glasses which was expected, but they automatically sent extra glasses so it didn't even matter. We were very happy with our shot glasses!
Amanda Sent on 10/27/2014

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
I ordered travel coffee mugs for the wedding from discountmugs.com. They arrived when they said they would, looked great, and were shockingly cheap (around $3 each) for how nice they were.
Zainab Sent on 09/09/2014

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
I ordered customized pens with the names of the bride and groom as part of my favors. I wanted people to write down their wishes and keep a memory after that. The pens fit the bill. Everyone thought it was a great idea.
User1788951 Sent on 08/31/2014

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
We got the exact mugs we ordered! Designing them online was fun and relatively easy but we're pretty tech savvy. Our guests commented on how great the mugs were because they were a soft pink with navy blue writing and then when they had cold drinks poured in them they got HOT pink! It was a great and fun surprise for the guests and a great party favor! I'd definitely recommend this company because of the fast service and the email/option to verify the correct item was ordered.
Kate Sent on 08/23/2014

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
We ordered stemless wine glasses with a custom design and are very happy with the product! The glasses are pretty nice, and it's super easy to design your own image to be printed on the glass. We paid extra for a rush order since we did not order until about 10 days prior to the wedding, and they came even earlier than expected. Very happy with this order!
Anna Sent on 07/17/2014

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
Every pint glass (150) we ordered was printed perfectly and arrived intact.
Nicole Sent on 07/01/2014

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
We got shot glasses designed either or names on them. They were great and arrived on time at a great price.
Amanda Sent on 06/22/2014

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
I ordered my wedding favors through discountmugs, and they turned out absolutely wonderful. We ordered stemless wineglasses customized with a wedding logo that I had designed. It was easy to upload and adjust on the glass.

They were produced and shipped quickly. They were packaged very well and arrived safely.
Breeann Sent on 06/21/2014

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
Such a wonderful addition to our wedding. Guests loved the personalized pint glasses. Discount mugs was wonderful to work with and quick to respond with e-mails about glass designs. So glad we were able to use them!
Kimberly Sent on 05/30/2014

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
We ordered whiskey glasses with our custom imprint/logo for our wedding favors. They were the best price I could find and all glasses arrived quickly and not one had broken!
Meg Sent on 10/26/2013

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
We received our order on time (in less than 3 weeks). No damages. Right design. No complaints. Several folks told us they loved the favors (stemless wine glasses with a simple design) and that they were original and practical. We did dishwash all glasses and saw no deterioration of the design on either the top or bottom rack. Granted we only washed each glass once. We are unsure how they will stand up to multiple washings. We did have to peel a discount mugs sticker off the bottom of each one, but nothing a bit of fingernails and goo gone couldn't fix. Due to the pricing, it was $10 more to get 144 rather than the 100 we actually needed. I spoke to customer service 3 times via chat, all three times I got the info I was looking for in about 10 minutes. Very helpful. Overall we were fairly satisfied especially for the price and practicalness of the favors.
Kelsey Sent on 09/01/2013

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
Our koozies turned out amazing!!! Exactly what we wanted. Had questions and their online rep got back to us right away. Great quality. Impressed!
Christine Sent on 08/23/2013

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
we ordered shot glasses from here and they were a hit! make sure to use a coupon
User1289002 Sent on 08/15/2013

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
we bought can koozies from discount mugs. the art design turned out great.
User1271432 Sent on 08/04/2013

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
Proofs came back quickly and loved the final product! Ordered plastic cups and champagne glasses and everyone loved them!
Shakerah Sent on 07/08/2013

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
Great value and great sturdy glasses!!! The personalization was perfect and not one glass arrived broken.
Flora Sent on 06/19/2013

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
I used discountmugs.com for my party favor shot glasses. I liked how they have an option to add my own creation/drawing onto the glass, which I couldn't find on other websites at a reasonable price. They had options to change the coloring of the glass, and the one color of the illustration i added onto the glasses.

I used their customer service online chat, which I had little difficulty finding someone to talk to. They were able to explain to me the technical aspects of the custom shot glass, and was able to answer all my questions. Before I submit the final product to be printed, I am able to approve proofs, so I can see what I'm about to purchase.

All of the shot glasses arrived at my home intact (And on time), and after inspecting all of the glasses, we saw that nothing was broken, they looked fantastic, and the only thing we needed to do was clean them up.

Overall, I would recommend using their services. The site might look a little funny, but it's affordable, and they're worth it! :)
User1289390 Sent on 06/18/2013

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
The favors I chose were collapsible koozies. I was able to upload a specific design I made in the color I wanted as well as the color of the koozie. The color selection was HUGE; any color you can imagine. It ended up being $0.41 per koozie. I LOVE the way they turned out!
User1200915 Sent on 06/14/2013

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
The koosies were perfect for our event, and they Turned out exactly as we had hoped!
Kim Sent on 05/20/2013

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
Ordered many shot glasses with a custom design from DiscountMugs.com. They were affordable and perfect!! So much to choose from, you can't go wrong!!
User1138841 Sent on 04/19/2013

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
4 days to canada, amazing, low cost... Worth it totally!!! Will recomend this to everyone!
Tiffany Sent on 04/09/2013

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
Everything was sent on time and all correct
Mrs. Sent on 02/28/2013

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
Used them for my favors- personalized shot glasses! Turned out perfect and they even sent a few extras at no charge!
Katie Sent on 01/05/2013

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
I ordered customized shot glasses for my wedding favors from Discount Mugs, and they were exactly what I was hoping for! Their website was easy to use, and their tracking feature kept me updated on the status of their production and shipping. I would HIGHLY recommend this company to anyone considering similar favors!!
User1051846 Sent on 12/24/2012

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
The quality of our wine glasses were great! All of our guests loved them.
Victoria Sent on 11/28/2012

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
We ordered beautiful, large ceramic coffee mugs that were very affordable. Everyone seemed to love them so much that the mugs for guests who did not come disappeared. We were looking for something practical that could be used and were extremely happy with the quality of these mugs for the price. It was easy to submit the artwork and the mugs were packaged great and shipped quickly. We were very happy.
User1012074 Sent on 11/11/2012

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
I bought customized insulated lunch bags to stuff with Baltimore themed goodies for our out of town guests. I got a great deal on the bags, with a 10% discount I received in one of their emails, I was able to get 100 bags for about $2 each. They were a huge hit! The design team sent me a few proofs which I was able to comment on so they could make edits which they did promptly. The bags were produced and shipped to me very quickly and I was overall very pleased with the whole experience. Highly recommended!
Amanda Sent on 11/10/2012

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
We used discount mugs to provide our favors. We did personalized pens and the prices were unbeatable! They did an amazing job and the quality was way better than expected for the price. AMAZING
User1001439 Sent on 11/02/2012

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
We ordered reusable bags and they turned out great!
Erin Sent on 10/15/2012

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
I got can coozies for my wedding favors and they turned out great! We put a fun quote on one side and our names & wedding date on the other side. They sent me the proofs I requested and had them produced and shipped to me in less than a month! I got 200 of them for only $85! Such a great value and so easy to put out for guests to take!
Sarah Sent on 10/12/2012

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
Amazing fast response, and super nice and helpful customer service. we got exactly what we wanted!
Ilsa Sent on 10/05/2012

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
We ordered custom logo wine glasses for our wedding and were very happy with how they looked. When I first placed the order the glasses were on back order, but someone contacted me directly to assure me the order would still ship on time, and in the end we received them on time, and very well packed. None of the glasses broke during shipping or transportation.
Eunah Sent on 09/07/2012

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
Great Website~!!! They confirm with you about the artwork in timely manner and was delivered in time. I ordered custom shot glasses and they were so pretty~!! Overall: Highly Recommended.
User915789 Sent on 08/29/2012

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
We got glass shots as wedding favors.

We had a great experience witht them.

Their website is easy to understand and if you call their customer service, you always get someone on the line.

The final product looked great! and we got it on time.
Nicola Sent on 06/03/2012

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
We ordered personalized pint glasses for our wedding guests and they turned out beautifully! High quality work! They even came before the estimated delivery date! Great products, fast shipping, reasonable prices!
Shannon Sent on 05/18/2012

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
Awesome personalized shot glasses and the price is unbeatable! Great bang for the buck!
Kathleen Sent on 05/15/2012

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
Favors looked great! I got married on St. Patrick's Day and got shot glasses engraved with our names and the date. They looked beautiful.
Samantha Sent on 04/17/2012

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
Most affordable personalized glassware online! Bought 72 laser engraved champagne glasses. Only 1 was slightly cracked. Very good quality. Very good work. Looks classy. Very glad I ordered from them. Would definitely recommend!
Lauren Sent on 04/03/2012

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
I got shot glasses as favors and I was very happy with them. Good price and a cool design and my guests liked them a lot!
Colleen Sent on 02/22/2012

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
Everything was great. From ordering to receiving to customer service. Quick and prefectly done.
Julie Sent on 01/01/2012

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
We ordered personalized mugs to use as our wedding favors from discount mugs.com and we were thrilled with the quality. They provided a proof for us to approve prior to production and we had the mugs soon after. They arrived very well packaged. I would highly recommend using this company!
Nicole Sent on 11/22/2011

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
We got printed votives from discountmugs.com and they came out great! You can personalize them in a million different ways and they're the most affordable printed votives that we found. They are very professional looking in person. Excellent, excellent, excellent!
Jocelyn Sent on 10/11/2011

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
This company provided my customized re-usable grocery bag favors. While this company comes off as a large impersonal, they are anything but! They have excellent customer service and they actually called me when they had questions about my order! Production was EXTREMELY fast and personal. I really felt like I was more than a number. The customized finished product exceeded my expectations!
Amanda Sent on 09/21/2011

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
My husband and I really wanted personalized shot glasses as our wedding favors since my husband collects shot glasses. We spent a couple weeks doing some research online but found DiscountMugs.com to be the cheapest. We then ordered 300 shot glasses and they turned out amazing. The printing was good quality and they didn't scratch off if you rubbed them. We ended up putting candle votives in the shot glasses of non-drinkers and they turned into amazing candle holders!
Sarah Sent on 08/28/2011

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
Online customer service was very helpful and even made our price lower than anticipated. We ordered custom shot glasses, which came out very cute and very good quality. We got them before the estimated arrival date too. Surprisingly awesome online vendor that helped keep us on budget.
Kirstina Sent on 08/19/2011

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
My husband and I had shot-glasses printed up for our wedding, not only did they come out at a great price, but they were high quality, and they sent more than we ordered and didn't charge for any of the extras.

I used their online design center and requested they slightly modify some of their stock art, they did this and with no additional charge. I can't wait to find another excuse to order from them again!
Jennifer Sent on 07/27/2011

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
We ordered custom pint glasses as our wedding favors. I called local places and searched online and am SURE we got the best deal with Discountmugs.com. We loved how the glasses looked, they arrived quickly via a freight company and none of the glasses were broken. Our guests loved our wedding favors and so did we!
Jessica Sent on 05/04/2011

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
I had an outdoor wedding at a small resort in Key Largo, we pretty much had to supply everything (luckily the cater supplied the plates and utensils) so instead of having plastic solo cups, I looked for something that would be a cup they could use at the reception but also doubled as a party favor and I wanted mason jars. I found the perfect ones at dm.com and the design I came up with turned out PERFECT! I loved the outcome (as did the guest) and my dad who was really skeptical when I said I wanted etched mason jars loved them. Great job. Fast turnaround and easy to contact customer service. I will definitely use them again.
Kelly Sent on 03/15/2011

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
We ordered personalized shot glasses from Discount Mugs for our favors at our wedding. They turned out excellent! The price was great and I got them pretty quick! Would use Discount Mugs again for sure!
Mccarnis Sent on 02/14/2011

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
Of course, I would not want to miss mentioning the quality of customer service here. If you’re like me, sick of customer service that’s only there for show, then Discountmugs.com’s commitment to service would be a breath of fresh air. Why, the representatives weren’t just prompt to reply and cordial, they were downright helpful. I give a solid five out five rating for Discountmugs.com’s goods and services. This standard of product and service is sadly becoming a rarity online, and hopefully xxx.com can influence other sites to follow its example.
N Sent on 02/13/2011

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
My wedding theme was around the chinese double happiness character. I was looking for custom stemless wine glasses and found Discount Mugs. They offered the best price and the most options in terms of font/color/size/art image. Their art dept was very helpful with my custom design which came out great and the quality of the glasses was just right for a wedding favor. Of the 260 glasses I ordered, I think only one was broken during the delivery. I ordered the boxes as well, the glasses fit perfectly. Delivery service went well and timing was as promised.
Cristina Sent on 11/30/2010

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
I got our wedding shot glasses from discountmugs, they came out great and I absolutely loved them! I wish I would have chosen a darker purple but that was my mistake, it's not a big deal tho! They do have a great selection of clip arts.. I highly recommend them. Nothing came broken, everything was well packaged and they do have sales, sign up for their e-mails, I got 10%off my order :) I've seen better coupons via e-mail tho.
Hayley Sent on 10/25/2010

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
We were very pleased with the engraved mason jar mugs we ordered as favors for our wedding. They were a lot cheaper than other favors we had considered and they fit our wedding theme much better. The mugs turned out really cute and we got them within a few days of placing our order. They weren't your typical wedding favor but our guests really liked them!
Michelle Sent on 10/12/2010

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
We ordered pint glasses for our wedding favor. We were so pleased with the quality and outcome. What a great price as well-it turned out with the pint glass and shipping to be about $2.00 per person! We wanted a favor that people could use again and remember our special day. We received our glasses very timely and there were none that were broken! What a great idea....
Kelly Sent on 10/06/2010

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
We had canvas tote bags made with our design used on the invites for our hotel guests. We were very happy with the cost and quality of product and would use this vendor again in the future.
Krista Sent on 08/03/2010

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
We got tote bags from them for our favors. They turned out great, very high quality for a low price, would highly recommend this vendor!
Brittney Sent on 07/20/2010

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
Discount Mugs did an amazing job! We ordered personalized shot glasses for all the guests at the wedding. Everyone loved them! It was also a great company to do business with. We got the glasses in a timely manner and they always send out coupons so we got everything at a great price!
Devika Sent on 06/24/2010

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
Ordered customized shot glasses for the wedding. They were perfect and very inexpensivE!!
Mary Sent on 06/02/2010

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
They have so many cute things that we used for the wedding and reception. Such a great variety and the items arrived quickly too. Everything I ordered from them was cheap and really great quality.I was very surprised when they emailed me the proof within an hour after I placed my order!. I am already planning to order my holiday party napkins and favors from them.
Kristin Sent on 05/28/2010

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
Beautiful and reasonably prices wine glasses! We ordered 90 wine glasses for our wedding and, unfortunately, the glasses we chose were on backorder. They offered to upgrade our glasses to colored ones at no extra charge! Great vendor and will definitely use again!
Lydia Sent on 05/13/2010

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
They shipped it almost immediately and I received it within a week. By far, the best chocolate I found!The chocolate was absolutely delicious and was a big hit at the wedding!! Great company, keep up the good work.
Keri Sent on 04/16/2010

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
I'm so happy I was able to find discountmugs because it was the perfect place to get the favors I needed. I got enough for the guests I was giving them to, and value of the gifts were well worth the price. Easy way to get my favors taken care of without much hassle, great vendor.
Kate Sent on 03/10/2010

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
Great price. Great products. Great service. What more could anyone ask for?
Jopli Sent on 01/09/2010

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
I just wanted to thank everyone at Discount Mugs who assisted in my order, especially Juan. It took us a few tries to get the color of our logo just right on the color of mug we had selected and Juan worked quickly and diligently until we were satisfied. Thank you all for your patience and quick turnaround. The mugs look great and I can't wait to see/hear customer reactions when we hand them out.
Thanks again!
John Sent on 12/09/2009

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
I am actually writing you to THANK you so much for my shot glasses. You guys were very efficent and sent a few extra ones to me I guess in case some were damaged during shipping. Anyway thanks again for my wonderful wedding favors.
Nicole Sent on 11/30/2009

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
Awesome! Just get your order in ahead of time and your set~!
Karen Sent on 06/30/2009

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
I ordered flute glasses and shot glasses from discountmugs.com the quality of their products is great. The service you get at Discountmugs.com is phenomenal. I've never encountered a company that cares so much about their customers. Thank you so much for all you help
Jacque Sent on 06/28/2009

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
We got pint glasses with our names on them as wedding favors. Them came out beautifully and the were so reasonably priced. They were printed and shipped in 2 weeks. They even sent us 2 extra dozon, because we ordered so many.
Jacqui Sent on 06/22/2009

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
Shot glasses came out really good! Lots of people commented on how nice they looked.
Tiffany Sent on 03/31/2009

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
My wedding was Martini Themed and my favors were martini glasses, the size of the glass was bigger than I expected which was great they were delivered to my house in huge crates of course but they were undamaged not one was broken.
Jessie Sent on 03/21/2009

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
Mugs turned out great!
Tricia Sent on 01/20/2009

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
I wanted shot glasses for our wedding so we could do a shot at our toast. I ordered clear, black writing, regular shot glasses. You cannot beat the price. They arrived in under two weeks , packed very well (not one broke). Communicated with me via email at every point of our transaction. Would definitely recommend.
Stephanie Sent on 08/25/2008

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
I didn't purchase invitations from this website but I was determined that I was not going to put the time and money into reception favors that would just get left on the tables because they were not desirable. I decided to do personalized pens with our names on them. I tied the pens on a little white note pad with ribbon and everyone raved over them. It was actually a favor that had a use after the wedding was over!
Angela Sent on 06/05/2008

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
Everything was good with this company, although I have not seen them yet. We had them mailed to the Reception location and they lost them!
Michelle Sent on 12/28/2007

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
Really cheap glasses, enough to give everyone two a piece for under $300! Quick shipment and even sent a few extra in case of shipping breakage.
Michaele Sent on 10/21/2014

4.9 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  4.5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
They provided me with EXACTLY what I ordered and to my specifications.
Aimee Sent on 06/18/2014

4.9 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  4.5 out of 5 rating
- Flexibility
  5 out of 5 rating
I ordered engraved stemless wine glasses for my wedding favors. They came out absolutely perfect. They were a little more than I wanted to spend but getting them engraved instead of screen printed was worth the money. Just knowing that they can be washed in the dishwasher and not have the writing come off makes me know that they will be used for a long time by my guests. All my guests loved them so much that even the extra favors of guests who didn't show up were swept up. I would definitely recommended Discountmugs.com they have such a variety of things to choose from.
Marga Sent on 01/10/2014

4.9 out of 5 rating
- Quality of service
  4.5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
I bought my favors from Discount Mugs. We got mason jars with handle and added our own image on it. Everything came out perfect.

My only complaint was their packaging was very minimum. Some boxes were torn open during delivery and a couple jars fell out and broke. Some glasses also broke in the boxes during shipment. Customer service was great and prompt. They refunded the broken glasses.
Caitlin Sent on 09/04/2013

4.9 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  4.5 out of 5 rating
Great end product. Did receive a few broken glasses but the customer service dept quickly arranged for replacements to be shipped.
User1192576 Sent on 06/08/2013

4.9 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  4.5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
Very easy company to work with. Our pint glasses turned out perfect! Exactly what we wanted. There was only 2 broken glasses in 150 ordered. They were very quick to make and ship. Would definitely recommend using them.
Mary Sent on 03/29/2011

4.9 out of 5 rating
- Quality of service
  4.5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
We ordered personalized shot glasses as one of the favors for our wedding. The website allows you to submit your own artwork and receive a proof. I ordered over 200 shot glasses and not one arrived broken! I took off .5 stars since some of them were smudged...but they sent extra which made up for the smudged ones! Excellent place...will definitely use them again!
Krystal Sent on 03/03/2011

4.9 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  4.5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
We got personalized shot glasses and they were great! They were less than $2 each and by using Google Checkout I got another discount. None arrived broken, they shipped pretty quickly. Their online chat customer service was awesome!
Krystal Sent on 06/15/2010

4.9 out of 5 rating
- Quality of service
  4.5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
We ordered wine glasses with our names and the date on them. They were less then $2.00/person with the shipping! Great place to get glassware custom printed!
Emily Sent on 02/18/2008

4.9 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  4.5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
Greatest website if you want to give glassware as a favor! Ours came out so cute, and everyone loved them!
User1900064 Sent on 11/02/2014

4.8 out of 5 rating
- Quality of service
  4 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
We collect shot glasses on our vacations and decided to do shot glass favors for our wedding. We personalized them. We ordered 140, about 20 were unusable with defects. But overall the quality was great and they were a hit
User1865174 Sent on 10/15/2014

4.8 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  4.5 out of 5 rating
- Value
  4.5 out of 5 rating
- Flexibility
  5 out of 5 rating
I designed my own wine glass favors and loved them! They were good quality, good price and well recieved by my guests!
Dyanna Sent on 06/30/2013

4.8 out of 5 rating
- Quality of service
  4 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
My fiancee and I wanted to find reasonable wedding favors that were practical and re-usable. We decided to purchase Personalized Custom Ceramic Coffee Mugs from Discountmugs.com.

I loved how easy it was to personalize them right online. They have the D-Lab which helps you design your own style right on the mugs. They also have a huge selection of clip-art to choose from and we found a fall leaf style that went perfect with our fall wedding.

We received many updates from them on the status of our order and the shipping information which I really liked. It kept me updated on everything.

I ordered 120 coffee mugs and they all came intact. There were none broken and only 1 chipped. They really packaged them very secure. A few of them had a little white stain (I think the same ink that they use for the logo you choose) on the bottom of the mug handle. But they are not bad. They are very beautiful. We ordered extra just in case something like this happened. Other than those minor imperfections, the mugs really came out stunning.

I would definitely recommend using Discountmugs.com.
Alina Sent on 04/26/2013

4.8 out of 5 rating
- Quality of service
  4 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
We had espresso mugs custom printed from Discount Mugs as our wedding favors. They were a little slow, as the proof approval took a little longer than anticipated, but I ordered the mugs with plenty of time to arrive. I'm talking maybe three days, definitely less than a week of delay, and the website continually updated the schedule for my order so I was never in the dark about it.

A couple of the mugs printed at a slight angle, but I also ordered more than I needed so I swapped them out. None of them were broken.

Discount Mugs is the only place I found that prints espresso mugs. There was another website I had originally ordered with, but they discontinued the white mugs, and they had a limited supply of blue. The mugs themselves are a nice size and shape.

I used Adobe Illustrator to make the logo, and I limited everything to my two colors and got rid of all excess layers, just to make sure what I wanted to print is what printed. They sent a proof for approval, and it was perfect. What I received was exactly what I sent them.
Callie Sent on 11/11/2011

4.8 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  4 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
We ordered candy jars with a logo and our name/date on them as wedding favors. The jar we originally ordered was not available, so we had to go with a similar item. I didn't see the original email from them asking if we could change, so everything was delayed about a week. When we received the items, our logo/name were so small it was hard to see our names unless you looked really closely! The point really was to put colors on the table by filling them with candy, but I am disappointed that I didn't get to see the logo on the new jar before it was changed. I have ordered many thigns from discount mugs in the past though, and this is the first time I have been unhappy with the outcome.

Are you interested?

Message vendor

Message

First and last name

Phone number (Optional)

Location

Event date

By clicking "Send," you accept our Terms of use and agree to WeddingWire creating an account for you. Your messages may be monitored for quality, safety, and security according to our Acceptable Content Policy. See our Privacy Policy to learn how we handle your data.

Write a review