Diana's Bridal Reviews
View more informationReviews
4.3 out of 5 rating
4.3 Good
4.3 out of 5 rating
21 Reviews
86% recommend it
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Quality of service 4.2 out of 5 rating
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Average response time 4.3 out of 5 rating
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Professionalism 4.2 out of 5 rating
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Value 4.4 out of 5 rating
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Flexibility 4.3 out of 5 rating
Awards
21
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Emily Sent on 01/11/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Super flexible
I used Diana'a Bridal for my dress alterations. They were wonderful and flexed to my work schedule so I didn't have to take time out of work. They were also well priced and very easy to work with. I highly recommend them!I used Diana'a Bridal for my dress alterations. They were wonderful and flexed to my work schedule so I didn't have to take time out of work. They were also well priced and very easy to work with. I highly recommend them! -
Quality of service
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Marely Sent on 12/28/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Visited Diana's bridal to get my wedding and bridesmaids dresses. The service was excellent. Sylvia helped me selecting my dress and my bridesmaids and Diana did a wonderful job with alterations. Thank you to Diana's bridal to make my wedding a wonderful day.Visited Diana's bridal to get my wedding and bridesmaids dresses. The service was excellent. Sylvia helped me selecting my dress and my bridesmaids and Diana did a wonderful job with alterations. Thank you to Diana's bridal to make my wedding a wonderful day. -
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Camille Sent on 10/24/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Diana really pulled it through with my Alfred Angelo dress! I originally just went in for a hem and bustle but realized half waythrough I wanted to adjust the style of sleeves from tank top/straps to off the shoulder for a more bohemian feel. She adjusted and tweaked up until the day BEFORE the wedding to make sure the dress fit perfectly always with a positive attitude. I highly recommend her!Diana really pulled it through with my Alfred Angelo dress! I originally just went in for a hem and bustle but realized half waythrough I wanted to adjust the style of sleeves from tank top/straps to off the shoulder for a more bohemian feel. She adjusted and tweaked up until the day BEFORE the wedding to make sure the dress fit perfectly always with a positive attitude. I highly recommend her! -
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Lynsey Sent on 01/04/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Although I did not purchase my dress here, I used them for my alterations. I was nervous about someone altering my gown but they did a great job. She altered my gown and one of my bridesmaids gown and did they were perfect. The staff is very sweet and want to make sure that the bride is happy!Although I did not purchase my dress here, I used them for my alterations. I was nervous about someone altering my gown but they did a great job. She altered my gown and one of my bridesmaids gown and did they were perfect. The staff is very sweet and want to make sure that the bride is happy! -
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Danielle Sent on 01/30/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
After comparing three other alterations places, Diana was able to provide me with a quote for half of what the other businesses were asking. She was not only the most affordable, but she had the fastest turnaround time as well. I had 4 alterations appointments leading up to the wedding because she wanted to make sure that it was perfect and exactly what I wanted. She kept me informed of each step along the way to ensure that I would approve of the process. She was knowledgeable and compassionate, and dedicated to making the bride happy.After comparing three other alterations places, Diana was able to provide me with a quote for half of what the other businesses were asking. She was not only the most affordable, but she had the fastest turnaround time as well. I had 4 alterations appointments leading up to the wedding because she wanted to make sure that it was perfect and exactly what I wanted. She kept me informed of each step along the way to ensure that I would approve of the process. She was knowledgeable and compassionate, and dedicated to making the bride happy. -
Quality of service
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Alexis Sent on 06/23/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I went to Diana's Bridal not thinking that I would find the one...I was wrong! The staff is very caring about you for your special day and their gowns are reasonably priced. I also had my alterations done there and they were perfect!I went to Diana's Bridal not thinking that I would find the one...I was wrong! The staff is very caring about you for your special day and their gowns are reasonably priced. I also had my alterations done there and they were perfect! -
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Jhudy Sent on 11/18/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I bought my wedding dress from Diana's Bridal as well as my bridesmaids dresses. We were all very much pleased with working with them. They were extremely helpful and caring. I absolutely would recommend this place to all brides out there. I am completely in love with my wedding dress; Diana tailored it to fit my body perfectly, I was very much comfortable the whole night. It was a sweetheart strapless and not once did I have to pull my dress up, even after hours of dancing and rasing my arms!! I picked it up on the day before my wedding and it was clean, and steamed, and ready to go! They are very professional!I bought my wedding dress from Diana's Bridal as well as my bridesmaids dresses. We were all very much pleased with working with them. They were extremely helpful and caring. I absolutely would recommend this place to all brides out there. I am completely in love with my wedding dress; Diana tailored it to fit my body perfectly, I was very much comfortable the whole night. It was a sweetheart strapless and not once did I have to pull my dress up, even after hours of dancing and rasing my arms!! I picked it up on the day before my wedding and it was clean, and steamed, and ready to go! They are very professional! -
Quality of service
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Tina Sent on 07/11/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Diana is enthusiastic and loves what she does. There are a lot to choose from at this boutique. Diane is exceptionally good at alterations! She has the best prices. I have gone to her twice after I got married to alter 2 bridesmaids dresses. She can have a dress done in a few days!Diana is enthusiastic and loves what she does. There are a lot to choose from at this boutique. Diane is exceptionally good at alterations! She has the best prices. I have gone to her twice after I got married to alter 2 bridesmaids dresses. She can have a dress done in a few days! -
Quality of service
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Maggie Sent on 05/19/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
-- Diana was my wedding dress fairy god-mother! I came to Diana on the
recommendation of another store in the area. I found a dress that I
really loved but it was a few sizes too big. I took the dress to
Diana and she agreed to help me. She basically had to make a new dress
for me. I had several fittings but my dress was “PERFECT”… I ordered
the bridesmaids gowns online, (never again- what a mistake) Diana had
to altered and make them smaller for all my girls. Another wonderful
job done on all my girls dresses!!!! She made all of us look great...
-- Diana was my wedding dress fairy god-mother! I came to Diana on the
recommendation of another store in the area. I found a dress that I
really loved but it was a few sizes too big. I took the dress to
Diana and she agreed to help me. She basically had to make a new dress
for me. I had several fittings but my dress was “PERFECT”… I ordered
the bridesmaids gowns online, (never again- what a mistake) Diana had
to altered and make them smaller for all my girls. Another wonderful
job done on all my girls dresses!!!! She made all of us look great...
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Quality of service
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Ashley Sent on 04/20/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Diana's Bridal is right by your side to help you find the perfect dress. Not only if it is for a bridal dress, but even your bridesmaid dresses. Everything I selected they knew whether it would look good on every girl or if a different style should be selected.They were right by my side the whole step of the way.Diana's Bridal is right by your side to help you find the perfect dress. Not only if it is for a bridal dress, but even your bridesmaid dresses. Everything I selected they knew whether it would look good on every girl or if a different style should be selected.They were right by my side the whole step of the way. -
Quality of service
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Kelli Sent on 12/02/20115 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My experience was fantastic! Teresa put all of my worries about the bridesmaid dresses at ease. They were extremely flexible. The alterations department even altered one of the dresses just DAYS before the wedding. I could not have asked for anything more. They were incredibly helpful from start to finish, literally! She gave me tips on how to ship the dresses to my girls!My experience was fantastic! Teresa put all of my worries about the bridesmaid dresses at ease. They were extremely flexible. The alterations department even altered one of the dresses just DAYS before the wedding. I could not have asked for anything more. They were incredibly helpful from start to finish, literally! She gave me tips on how to ship the dresses to my girls! -
Quality of service
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Julie Sent on 06/22/20115 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Diana was very professional and kind. She made sure that I had everything I needed for my special day and at at wonderful price! Thank you Diana for making my special day so memorable!Diana was very professional and kind. She made sure that I had everything I needed for my special day and at at wonderful price! Thank you Diana for making my special day so memorable! -
Quality of service
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Cindy Sent on 11/04/20095 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
They made "the" day special!
I recently purchased my wedding gown at Diana's Bridal. I was so happy with the service that I had to make sure other brides in the area know that this is a great shop. Teresa who helped me spent approx. 2 hours with me and was so helpful and patient with me. The first dress I tried on... ended up being the one I got.. She was wonderful!
They made "the" day special!
I recently purchased my wedding gown at Diana's Bridal. I was so happy with the service that I had to make sure other brides in the area know that this is a great shop. Teresa who helped me spent approx. 2 hours with me and was so helpful and patient with me. The first dress I tried on... ended up being the one I got.. She was wonderful!
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Quality of service
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Dan Sent on 03/09/20174.9 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We rented tuxedos through Diana's from Jim's Formal Wear. Isabella was easy to work with and everything worked out really nicely. Thank you!We rented tuxedos through Diana's from Jim's Formal Wear. Isabella was easy to work with and everything worked out really nicely. Thank you! -
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Jillian Sent on 04/07/20164.8 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
By the time I went to Diana's I knew exactly what I was looking for. They were an authorized seller of the dress I wanted. Maria and Diana were incredibly nice. My dress came in early and I went and tried it on and took pictures for my mom even though I didn't need it altered yet. Once we got to alterations, Diana was amazing. My dress had a ton of tulle and we extremely big in the chest, I was nervous due to the shear amount of alterations it needed. It came out gorgeous!!! She is also very reasonable in price. Even though we did not buy the bridesmaid dresses through her, we did use her for alterations. My one bridesmaid even started bringing her work clothes to fix! My one complaint is that the day before the wedding my mom went to pick up the dress and they forgot to put the shawl that came with it in the bag. Luckily it wasn't cold and I never needed it.By the time I went to Diana's I knew exactly what I was looking for. They were an authorized seller of the dress I wanted. Maria and Diana were incredibly nice. My dress came in early and I went and tried it on and took pictures for my mom even though I didn't need it altered yet. Once we got to alterations, Diana was amazing. My dress had a ton of tulle and we extremely big in the chest, I was nervous due to the shear amount of alterations it needed. It came out gorgeous!!! She is also very reasonable in price. Even though we did not buy the bridesmaid dresses through her, we did use her for alterations. My one bridesmaid even started bringing her work clothes to fix! My one complaint is that the day before the wedding my mom went to pick up the dress and they forgot to put the shawl that came with it in the bag. Luckily it wasn't cold and I never needed it. -
Quality of service
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Amy Sent on 04/17/20114.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 4.5 out of 5 rating
I first went to a chain store to look for a dress...they wanted nothing to do with me. I drove by Diana's and decided to go in. I didn't have an appointment (highly recommended for wkds) but they worked with me and I ended up finding my dress there. It was amazing. They fitted and hemmed it exactly how I wanted it. I recommend them to anyone looking for a dress, or even to have theirs altered.I first went to a chain store to look for a dress...they wanted nothing to do with me. I drove by Diana's and decided to go in. I didn't have an appointment (highly recommended for wkds) but they worked with me and I ended up finding my dress there. It was amazing. They fitted and hemmed it exactly how I wanted it. I recommend them to anyone looking for a dress, or even to have theirs altered. -
Quality of service
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Laura Sent on 12/06/20114.4 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 3.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I went to Diana's for my bridesmaid's dresses, and the dresses were awesome. They were very classy, but didn't look like bridesmaids dresses, like when you go to David's and you can tell they are bridesmaid dresses from David's. My colors were purple and yellow, and the colors were to full on these dresses, so many people were telling me how beautiful the bridesmaids looked! :)I went to Diana's for my bridesmaid's dresses, and the dresses were awesome. They were very classy, but didn't look like bridesmaids dresses, like when you go to David's and you can tell they are bridesmaid dresses from David's. My colors were purple and yellow, and the colors were to full on these dresses, so many people were telling me how beautiful the bridesmaids looked! :) -
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Kelsey Sent on 09/22/20094.2 out of 5 rating
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Quality of service 3.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I had them make my bridesmaid's dresses. They were very nice and helpful but the dresses did not come out as well as I'd hoped.I had them make my bridesmaid's dresses. They were very nice and helpful but the dresses did not come out as well as I'd hoped. -
Quality of service
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Rosa Sent on 06/26/20140.9 out of 5 rating
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Quality of service 1.0 out of 5 rating
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Average response time 0.5 out of 5 rating
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Professionalism 1.0 out of 5 rating
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Value 1.0 out of 5 rating
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Flexibility 1.0 out of 5 rating
Please, stay away from this place. Very irresponsible and unprofessional. They almost ruin my wedding. My groom and curt has to use the incorrect tux, shoos, size and color. They have to use what it was given because they refuse to fix it and to this day I still waiting for at list an apology. So irresponsible!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Please, stay away from this place. Very irresponsible and unprofessional. They almost ruin my wedding. My groom and curt has to use the incorrect tux, shoos, size and color. They have to use what it was given because they refuse to fix it and to this day I still waiting for at list an apology. So irresponsible!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! -
Quality of service
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User865199 Sent on 07/16/20120.8 out of 5 rating
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Quality of service 0.5 out of 5 rating
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Average response time 0.5 out of 5 rating
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Professionalism 0.0 out of 5 rating
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Value 3.0 out of 5 rating
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Flexibility 0.0 out of 5 rating
Horrible. They were so busy and had 2 other appointments around the same time my appointment was. My stepmom had to tie and zip the backs of the dresses for me!!! Isn't that supposed to be their job??? We were basically on our own the entire appointment, with our "consultant" popping in every so often and then leaving again for her other appointments. She never once asked me for my name, what kind of dress i wanted, or even a budget! She just told us to go look on the racks and pick stuff out. I understand it was a weekend, but i still expected to be treated a little better than that. HIGHLY disappointing. I found a dress i liked but didn't love, and due to the way they treated me I will NOT be back.Horrible. They were so busy and had 2 other appointments around the same time my appointment was. My stepmom had to tie and zip the backs of the dresses for me!!! Isn't that supposed to be their job??? We were basically on our own the entire appointment, with our "consultant" popping in every so often and then leaving again for her other appointments. She never once asked me for my name, what kind of dress i wanted, or even a budget! She just told us to go look on the racks and pick stuff out. I understand it was a weekend, but i still expected to be treated a little better than that. HIGHLY disappointing. I found a dress i liked but didn't love, and due to the way they treated me I will NOT be back. -
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Ana Sent on 08/08/20180.5 out of 5 rating
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Quality of service 0.5 out of 5 rating
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Average response time 0.5 out of 5 rating
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Professionalism 0.5 out of 5 rating
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Value 0.5 out of 5 rating
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Flexibility 0.5 out of 5 rating
Horrible service! Stay away! She was very unprofessional with her work! Return my dress all dirty and refused to clean it. I had to go for 5 fittings and she would not get it right. . very unhappy with her work.Horrible service! Stay away! She was very unprofessional with her work! Return my dress all dirty and refused to clean it. I had to go for 5 fittings and she would not get it right. . very unhappy with her work. -
Quality of service
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