Diamonds Direct Reviews
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4.2 out of 5 rating
4.2 Good
4.2 out of 5 rating
6 Reviews
84% recommend it
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Quality of service 4.1 out of 5 rating
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Average response time 4.3 out of 5 rating
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Professionalism 3.8 out of 5 rating
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Value 4.4 out of 5 rating
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Flexibility 4.4 out of 5 rating
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Josh Sent on 09/09/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I worked mostly with Kristina and to a lesser extent, John. They were absolutely fantastic to work with. They were helpful, kind, personable and professional. Anything that I asked for, they delivered. I can't say enough nice things about them. If I need anything in future, I will certainly go back to them, without question or hesitation.I worked mostly with Kristina and to a lesser extent, John. They were absolutely fantastic to work with. They were helpful, kind, personable and professional. Anything that I asked for, they delivered. I can't say enough nice things about them. If I need anything in future, I will certainly go back to them, without question or hesitation. -
Quality of service
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User1332291 Sent on 09/16/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Diamonds Direct were outstanding in creating 2 wedding bands that would match a family engagement ring. They are ethical, true professionals and extreme experts in this business.Diamonds Direct were outstanding in creating 2 wedding bands that would match a family engagement ring. They are ethical, true professionals and extreme experts in this business. -
Quality of service
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Angie Sent on 03/01/20094.9 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great value, great service. Highly recommended.Great value, great service. Highly recommended. -
Quality of service
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David K. Sent on 01/10/20244.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great quality and price on Engagement Ring
I was searching for a good sized, quality diamond for an engagement ring. I called Diamonds Direct and they were able to arrange for me to look at variety of loose round stones in the carat, color, clarity and price range that I was looking for. The service was great. They allowed me to select and diamond I wanted and, since they had a goldsmith on staff, they were able to mount it on a simple gold ring relatively quickly so that I could proposal to my now fiance over the holidays. I had looked a couple other outfits in the Twin Cities that offered loose stones, but they were not able to match the size, quality and price of Direct Diamonds.I was searching for a good sized, quality diamond for an engagement ring. I called Diamonds Direct and they were able to arrange for me to look at variety of loose round stones in the carat, color, clarity and price range that I was looking for. The service was great. They allowed me to select and diamond I wanted and, since they had a goldsmith on staff, they were able to mount it on a simple gold ring relatively quickly so that I could proposal to my now fiance over the holidays. I had looked a couple other outfits in the Twin Cities that offered loose stones, but they were not able to match the size, quality and price of Direct Diamonds. -
Quality of service
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Lee Sent on 10/30/20073.5 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 3.5 out of 5 rating
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Professionalism 3.0 out of 5 rating
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Value 3.5 out of 5 rating
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Flexibility 3.5 out of 5 rating
We designed our own rings and brought them here to be made. We LOVE them!We designed our own rings and brought them here to be made. We LOVE them! -
Quality of service
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Ana Sent on 08/27/20172 out of 5 rating
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Quality of service 1.0 out of 5 rating
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Average response time 2.5 out of 5 rating
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Professionalism 0.5 out of 5 rating
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Value 3.0 out of 5 rating
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Flexibility 3.0 out of 5 rating
Summary: Diamonds Direct modified my ring without asking me.
I brought my engagement ring (a family heirloom) in for a resizing and a quote on a modification. I just wanted to know how much this particular modification would cost.
Diamonds Direct made the modification without my permission, and of course charged me for it. I did not end up paying for this modification, and I do like the way the ring looks now, but the craftsmanship of the jeweler does not make up for the fact that a modification was performed on my ring without my permission.
While the employees are friendly, and the services performed on my ring were satisfactory, I cannot in good conscience recommend anyone bring their priceless jewelry here due to this level of carelessness.Summary: Diamonds Direct modified my ring without asking me.
I brought my engagement ring (a family heirloom) in for a resizing and a quote on a modification. I just wanted to know how much this particular modification would cost.
Diamonds Direct made the modification without my permission, and of course charged me for it. I did not end up paying for this modification, and I do like the way the ring looks now, but the craftsmanship of the jeweler does not make up for the fact that a modification was performed on my ring without my permission.
While the employees are friendly, and the services performed on my ring were satisfactory, I cannot in good conscience recommend anyone bring their priceless jewelry here due to this level of carelessness. -
Quality of service