Diamond Exchange Dallas Reviews

Reviews

Awards

7

• Jennifer Sent on 01/20/2016
  5 out of 5 rating

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  My fiancee told me he bought my engagement ring from here and I absolutely in love with it! I know, everyone is in love with their ring, but this one is something special. I honestly didn't have high hopes for him picking out one that I liked, but it must the geniuses over here that helped him because it's beautiful and couldn't ask for anything more.

  My fiancee told me he bought my engagement ring from here and I absolutely in love with it! I know, everyone is in love with their ring, but this one is something special. I honestly didn't have high hopes for him picking out one that I liked, but it must the geniuses over here that helped him because it's beautiful and couldn't ask for anything more.
• Juliet Sent on 06/18/2016
  5 out of 5 rating

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  I had an excellent experience with Diamond Exchange Dallas for the purchase of my diamond and engagement ring. Roderick was excellent with showing me the different diamonds and engagement rings. I couldn't be any happier with their products or services. I will be back to get my wedding band and I would refer them to anyone.

  I had an excellent experience with Diamond Exchange Dallas for the purchase of my diamond and engagement ring. Roderick was excellent with showing me the different diamonds and engagement rings. I couldn't be any happier with their products or services. I will be back to get my wedding band and I would refer them to anyone.
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  User2500319 Sent on 01/10/2016
  5 out of 5 rating

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  I want to thank Diamond Exchange Dallas for my recent engagement ring purchase! I ordered the ring online and I recently received my new engagement ring in the mail. It is soooo perfect! It is an upgrade from my old engagement ring. I couldn't ask for a more perfect ring from you guys! I will be a CUSTOMER FOR LIFE! Thank You again Diamond Exchange Dallas!
  

  I want to thank Diamond Exchange Dallas for my recent engagement ring purchase! I ordered the ring online and I recently received my new engagement ring in the mail. It is soooo perfect! It is an upgrade from my old engagement ring. I couldn't ask for a more perfect ring from you guys! I will be a CUSTOMER FOR LIFE! Thank You again Diamond Exchange Dallas!
  
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• Lina Sent on 03/11/2016
  5 out of 5 rating

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  Diamond Exchange Dallas is definitely the place to go for engagement rings in Dallas. They were very helpful in helping me an my husband create the perfect engagement ring. I was wanting a very specific custom engagement ring and they made me exactly what I wanted. They also have diamonds that are priced very good compared to the other jewelry stores in Dallas that we shopped at. I am not the type of person that normally writes reviews but I definitely wanted to for Diamond Exchange Dallas because they did an outstanding job for us.

  Diamond Exchange Dallas is definitely the place to go for engagement rings in Dallas. They were very helpful in helping me an my husband create the perfect engagement ring. I was wanting a very specific custom engagement ring and they made me exactly what I wanted. They also have diamonds that are priced very good compared to the other jewelry stores in Dallas that we shopped at. I am not the type of person that normally writes reviews but I definitely wanted to for Diamond Exchange Dallas because they did an outstanding job for us.
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  User2501261 Sent on 01/11/2016
  5 out of 5 rating

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  Best experience so far. I got my engagement ring from them. The price was affordable and they were so responsive to my order. I am quite satisfied with the quality jewelry I found from them.

  Best experience so far. I got my engagement ring from them. The price was affordable and they were so responsive to my order. I am quite satisfied with the quality jewelry I found from them.
• Tina Sent on 02/06/2016
  5 out of 5 rating

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  The only pair of diamonds I had ever owned in my life were in a pair of earrings gifted to me by my aunt. So when my husband decided to pop the question with the beautiful ring I later found out he bought from Diamond Exchange in Dallas, TX, I was ecstatic. Of course I said yes. When he slid the gorgeous ring on my finger, it instantly felt comfortable. I’m very self-conscious about my chubby hands and how they look and yet this ring flatters my ring finger. You know, later on, I shared with him that I was concerned about the price because I’m against starting our lives together in debt, but he assured me he got a good deal. Let’s just say I still don’t know how much it costs, but based on what I’ve learned about the Diamond Exchange, I definitely recommend it as a place to get a good valued engagement ring that a woman can love. Plus, I’m thinking if I ever need to resize or need some other service, they’ll be the place I go to.
  

  The only pair of diamonds I had ever owned in my life were in a pair of earrings gifted to me by my aunt. So when my husband decided to pop the question with the beautiful ring I later found out he bought from Diamond Exchange in Dallas, TX, I was ecstatic. Of course I said yes. When he slid the gorgeous ring on my finger, it instantly felt comfortable. I’m very self-conscious about my chubby hands and how they look and yet this ring flatters my ring finger. You know, later on, I shared with him that I was concerned about the price because I’m against starting our lives together in debt, but he assured me he got a good deal. Let’s just say I still don’t know how much it costs, but based on what I’ve learned about the Diamond Exchange, I definitely recommend it as a place to get a good valued engagement ring that a woman can love. Plus, I’m thinking if I ever need to resize or need some other service, they’ll be the place I go to.
  
• T Justice Sent on 11/29/2022
  1.4 out of 5 rating

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  Diamond Exchange Dallas and owner Roderick Watterson is out for himself

  I would never trust Diamond Exchange Dallas and owner Roderick Watterson , he is out for himself. My experience when I first met him was pushy, arrogant and a liar. We only went with him because of pricing, we should’ve shopped around more! We already had a ring picked out in a Tacori setting with a hallo and a 3 ct center. The ring came out good, but unfortunately was not exactly what I asked for. I wanted the setting to have 1 caret in the band and it didn’t so all you saw was the ring not the diamonds, very disappointing. Fast forward my fiancée proposed to me it was a beautiful day. Then he got cold feet, split left and took my ring. We live in TX and TX state law which Roderick should know being a wedding engagement jeweler that my ring was a gift and is my property (241 S.W.3d910,912). Fate would happen and my Ex sent the ring to Diamond Exchange to have Roderick sell it for him. He couldn’t so he was going to ship it back to him. I was main contact on file and Roderick reached out to me on Fri. 11/18/22 and said when would you like to pick up you ring? I was taken back but said on Mon. 11/22/22. I showed up I got my ring from asst. then Roderick came in and made me take off the ring. I asked what is going on he said I got a text from your EX not to give the ring to anyone but him. I explained to Roderick that he stole the ring from me and my lawyer and I were already in the process of suing him for it. This ring was a gift and it is my property. I asked if he would hold it and I will have my lawyer contact him stating it is mine. He said if that is true I will give you the ring back. My lawyer emailed and sent a hard copy of my demand letter the next morning stating the ring was mine a value of $17,250. I went there the next day to pick up my ring called when I was outside and Roderick stated he mailed ring back on Mon. which was false it was after 5 when I had left. He refused to give me my ring back knowing it was mine. This is one of your most important days in your life, picking out your engagement rings. I would never do business with a crooked owner like Roderick and Diamond Exchange Dallas. They are not even accredited with BBB!

  I would never trust Diamond Exchange Dallas and owner Roderick Watterson , he is out for himself. My experience when I first met him was pushy, arrogant and a liar. We only went with him because of pricing, we should’ve shopped around more! We already had a ring picked out in a Tacori setting with a hallo and a 3 ct center. The ring came out good, but unfortunately was not exactly what I asked for. I wanted the setting to have 1 caret in the band and it didn’t so all you saw was the ring not the diamonds, very disappointing. Fast forward my fiancée proposed to me it was a beautiful day. Then he got cold feet, split left and took my ring. We live in TX and TX state law which Roderick should know being a wedding engagement jeweler that my ring was a gift and is my property (241 S.W.3d910,912). Fate would happen and my Ex sent the ring to Diamond Exchange to have Roderick sell it for him. He couldn’t so he was going to ship it back to him. I was main contact on file and Roderick reached out to me on Fri. 11/18/22 and said when would you like to pick up you ring? I was taken back but said on Mon. 11/22/22. I showed up I got my ring from asst. then Roderick came in and made me take off the ring. I asked what is going on he said I got a text from your EX not to give the ring to anyone but him. I explained to Roderick that he stole the ring from me and my lawyer and I were already in the process of suing him for it. This ring was a gift and it is my property. I asked if he would hold it and I will have my lawyer contact him stating it is mine. He said if that is true I will give you the ring back. My lawyer emailed and sent a hard copy of my demand letter the next morning stating the ring was mine a value of $17,250. I went there the next day to pick up my ring called when I was outside and Roderick stated he mailed ring back on Mon. which was false it was after 5 when I had left. He refused to give me my ring back knowing it was mine. This is one of your most important days in your life, picking out your engagement rings. I would never do business with a crooked owner like Roderick and Diamond Exchange Dallas. They are not even accredited with BBB!