D'Gala Special Events Reviews

Name: D'Gala Special Events
Address: McAllen, TX, 78505
Rating: 4.9

D'Gala Special Events

McAllen, TX

4.9 out of 5 rating, 98 reviews

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Reviews

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4.9 out of 5 rating

4.9

Excellent

98 reviews

Recommended by 99% of couples

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Quality of service
4.9 out of 5 rating
Average response time
5 out of 5 rating
Professionalism
5 out of 5 rating
Value
4.9 out of 5 rating
Flexibility
4.9 out of 5 rating

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+16 User photos

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Nancy Sent on 02/03/2024

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Quinceañera…

Un salón hermoso para la xv de mi sobrina 💗
Excelente atención de parte del personal, súper amables..
Daniela Sent on 02/02/2024

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Beautiful Venue

Baby shower event in Plaza Room! Fast responses, beautiful decor, good tasting food.
Meranda Sent on 02/02/2024

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Most beautiful venue

Most beautiful and modern venue in the valley. Good customer service perfect for any event

Jo Sent on 02/02/2024

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Great time for us

Loved the experience made everything easier and made it all possible!
Veronica Sent on 02/02/2024

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Great Services and Beautiful venue

Verdaderamente encantada con el servicio y la atención. La comida extremadamente buena .
Ilsse Sent on 02/02/2024

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Great Services

Gorgeous venue with outstanding services.
Ivan Sent on 02/02/2024

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Outstanding service

Beautiful and elegant venue with great services. Highly recommend the food and the attention they provide.
Priscila Sent on 10/24/2023

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It was amazing experience

Increíble customer service! Beautiful venue recommended for weddings or any other events!
Natalie Sent on 09/17/2023

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Overall spectacular experience

My wedding is right around the corner but so far they have made this experience so much more smoother. Staff is kind and very patient.
Karen Sent on 09/07/2023

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Quince & Sweet 16

My event isn't till Nov 2023. But the customer service I have received has been amazing. The office personnel has walked me through every step of the way. Thank you Ladies!
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Phillip Sent on 09/07/2023

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They were very accommodating and helpful

The gala is a beautiful venue. the additions are making the place even better. The staff are easy to talk to and helpful.
Kristina Sent on 09/07/2023

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Great customer service

The staff is great and the venue is beautiful ❤️
A Bazan Sent on 09/07/2023

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Winter Quince

The amazing staff provided excellent service was absolutely attentive. Our event is around the corner and feel comfortable and at ease with their service.
Mayra Sent on 09/07/2023

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Awesome service.

All the staff is very helpful. Great customer service.
Belma Sent on 09/07/2023

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Very professional from the very beginning and so will to answer a million and one question about everything

From the day we signed the staff has been so helpful in guiding us through the process. We couldn’t have asked for a better venue.
Yesenia Sent on 09/07/2023

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The Gala experience

Beautiful place can’t wait for the event
Blanca Sent on 09/07/2023

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Amazing venue

Very friendly staff and the venue is beautiful
Michelle Sent on 09/07/2023

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Wedding event

Very happy with my experience on planning my wedding
Baldemar Sent on 09/07/2023

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Awesome they were very helpful in every which way

My wedding was an awesome experience because of the gala event center
Eduardo Sent on 08/03/2023

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Muy buen trato , amabilidad

Mucha amabilidad, te guían para que tu evento salga lo mejor posible
Ampliamente recomendable
Lucia Sent on 06/15/2023

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Special event

Beautiful event !! Great customer service!!!
Highly recommend for your special day !!!❤️❤️❤️❤️
Liliana Sent on 06/15/2023

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Special event

Amazing staff! Made my event so special
Greselda Sent on 06/15/2023

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Great customer service

Beautiful venue very pleased with their help in making my choices!
Evelyn Sent on 06/15/2023

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Amazing experience.

Ladies are very kind and professional. Love the experience we have had so far. Alondra is very kind and love her dedication towards her clients.
Soraira Sent on 06/15/2023

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This place is amazing

This event place is awesome and has great service
Sophia Sent on 06/15/2023

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XV in The Gala

This place help me all lot for my XV
Elida Sent on 06/15/2023

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great customer service

beautiful place great customer service
Melinna Sent on 06/15/2023

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Gran experiencia

Excelente servicio.. Estamos muy contento con el lugar, la atención que nos han dado.
Priscilla Sent on 06/15/2023

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Elegant and Beautiful

The Gala Special Events is just so beautiful! I’m glad we choose the venue for my daughters quinceañera. Would recommend their service 100%.
Jackie Sent on 06/14/2023

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Great and beautiful venue!

This venue is great! It offers a lot. I'm having my wedding there in August and they have been so helpful in the process! 10/10 recommend!
Joy E. Sent on 06/14/2023

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Great event venue

This is a beautiful place to celebrate your special day! They provide great customer service and make you feel special. You will get the attention you need to plan your event.
Jesus Sent on 05/09/2023

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Buen servicio

Fueron muy amables y profesionales ,la comida exquisita ,en ahora buena
Carolina Sent on 05/09/2023

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Excellent work ethic

The atmosphere was very aesthetic. The food was savory. I liked it a lot. The communication among the venue & I was on point !
Veronica Sent on 05/09/2023

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Great staff

Buen servicio nos explican con detalle.
Alicia Sent on 05/09/2023

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Great place!

Wonderful place! They are very accomodating.
Gloria Sent on 05/09/2023

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Excelente trato de todo el personal!

Un lugar muy bonito y el personal atento y servicial! Muchas gracias! ❤️
Maripaz Sent on 05/09/2023

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Great staff

Explained to detail every question we had.
Kassandra Sent on 05/09/2023

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Great staff

Liked how nice and they were with their service.
Mia C. Sent on 05/09/2023

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Great experience

Patient and very helpful staff, beautiful ball room
Kookie. Sent on 05/09/2023

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Really nice place

I like it I’m having my Quinceañera here 😄
Pete Sent on 05/09/2023

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Great Service

Had A Great Experience with Gala. They helped me with picking out a cake to the recommendations of what I needed for my Daughter’s 15th.
Samantha Sent on 05/09/2023

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Great experience

Overall great and easy experience when planning our event
Athena Sent on 05/09/2023

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Beautiful venue and amazing service!

The Gala has a beautiful setup throughout their venue!
Tonie Sent on 05/09/2023

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Retirement Banquet

Great customer service and tasty food
Erica Sent on 05/09/2023

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Retirement Banquet

The best customer service! Definitely recommend
Regina Sent on 05/09/2023

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The experience has been great and exciting from beginning to end!!

The experience has been great and exciting from beginning to end!! We can't wait to celebrate!!
Liz M. Sent on 05/09/2023

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Excellente

The best of the best. Would definitely recommend this event center.
C. Caceres Sent on 05/09/2023

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Exceptional service

Exceptional service, beautiful place
Cinthia Sent on 05/09/2023

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Best Experience

Amazing customer service! They are very friendly and 100% recommend!
Tina Sent on 03/01/2023

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Amazing venue highly recommend

COMPLETELY SATISFIED WITH THE SERVICE,!
Andrell Sent on 03/01/2023

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Beautiful place!

Amazing service I can’t wait to get married here!
Brissa Sent on 02/21/2023

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It was a beautiful experience!

The best place you could come to when ur looking for an area of events!
Sonia Sent on 09/23/2022

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quinceañera

i highly recommend this venue, very attentive and professional people!!!
Codina Sent on 09/23/2022

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Quinsenera

Hermiso lugar recomendado dos eventos
Astrid Sent on 09/22/2022

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Awesome staff

Beautiful place & awesome staff. Can't wait for the big day !! O&A❤️👰🤵
Alma Sent on 09/22/2022

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Wedding event

Staff very professional, the food/cake was delicious, and place is very elegant!💯recommend
Alejandrina Sent on 09/22/2022

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Awesome Experience

Staff very professional and helpful! The ballroom is beautiful, love the chandeliers!😍
Osiel Sent on 09/22/2022

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Elegant & amazing place

Elegant place. Everything is of top standard. Excellent service from all the staff. A big shout out to Alondra for her patience she had with us. I can't wait for the big day! O&A ❤💍
Thalia Sent on 09/22/2022

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Excellent service

Excellent treatment & everything as planned, great service!
Vanessa Sent on 09/22/2022

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They are very helpful and are always there when you have questions

Great service and the employee are always there when you need or have a question for them
Brenda Sent on 09/22/2022

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Great service

The service was great and everyone was very helpful and accommodating.
Adriana Sent on 09/22/2022

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Excelente servicio

Excelente servicio y atención al cliente. El salón es por mucho el mejor que conozco. Recomendado 100%
Sergio Sent on 09/22/2022

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Quinseañera

El servicio que dan aki es excelente regresaria!!!!!!!
Lily Sent on 09/21/2022

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great service

great help with preparing and choosing
Lilia Sent on 09/21/2022

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Excelente servicio

Mayri nos atendió muy bien. Gracias por la información .
Daniela Sent on 08/20/2022

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Excelente súper recomiendo

La mejor ubicación 956-994-0044
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Sophia Sent on 08/19/2022

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AMAZING super recomendado

I absolutely love this venue!! Will completely recomend!!
Me Veronica Sent on 08/18/2022

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Amazing service

Excelente servicio el mejor súper recomendado
Alexa Sent on 08/18/2022

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Excellent thank

Amazing experience and excellent service!
Nereyda Sent on 08/11/2022

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Si far so goid

beautiful place!! The customer service is great. They had a lot of patience in making sure that you pick what’s best for your event
Karyna Sent on 08/11/2022

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Amazing! Fell in love with the event center!

Loved the event center! Super nice and elegant! Service is 100%!! Highly recommend this event center!
Valeria Sent on 08/11/2022

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Good Experience

excellent service, recommend for any type of occasions!
Chris Sent on 08/11/2022

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Quinceañera

Very helpful prompt service. Went above and beyond with helping my daughter pick out her decorations
Katie Sent on 08/08/2022

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great staff and wonderful venue it’s self!

I had an amazing time working with the staff especially the ladies in the office, they were so respectful and professional and especially very flexible with all the little details I wanted in my event. I’ve never felt so comfortable planning and mapping out an event like this one. It was truly a fun night and an even more pleasurable experience planning it all.
Kalol Sent on 06/07/2022

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Exselente hermoso

Hermoso. Super recomendado el mejor
Samanta Sent on 10/29/2021

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Excelente Gracias

Excelente experiencia gracias por todo
Samantha Sent on 10/29/2021

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Quincenera

Great staff! Very helpful and professional.
Blanca Sent on 10/25/2021

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Beautiful venue

Hermoso salon y muy buen experencia super recomendado
David Sent on 10/11/2021

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Beautiful and excellent

Beautiful venue with excellent service.
Raul Sent on 09/27/2021

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beautiful elegant smell good the food delicious

it is very beautiful event center. they always decorate beautiful on their events. i have good experience with them all the wedding planner we’re helpful. And the bartenders were very attentive , and the food was delicious the only issue was the venue was very cold
Valentina Sent on 09/27/2021

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Excellent service best salon in the valley in my option

It’s a very beautiful event center to begin with. The food is delicious all the staff is very helpful, and all the process step by step was amazing!! The lobby, restrooms, and ballroom were very clean throughout the entire night.The coordinators were always one step ahead along with the rest of the staff. 10/10 recommend you to host your event here!!
User2474038 Sent on 09/27/2021

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Lo mejor sin duda

No se diga mas sin duda el mejor salon! Excellente servicio
Liliana Sent on 09/27/2021

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Extraordinary

ABSOLUTELY LOVE THIS VENUE MY DAUGHTER HAD HER WEDDING HERE AND WE WERE ALL VERY HAPPY WITH WHAT THEY PROVIDED AND HOW PIR EVENT TURNED OUT!
Hector Sent on 09/27/2021

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Gracias por todo

Gracias Por el professional y la comida
Juany Sent on 09/27/2021

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Hermoso gracias por todo por tan

Gracias por todo gala staff comida
Jaime Sent on 09/27/2021

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Thanks The Gala staff

My wedding was amazing i super recommended
Yaneth Sent on 09/27/2021

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I recommend The Gala 100

Everything so professional and they change my date a couple of times
Due Covid . So recommend thanks Gala staff.
Rita Sent on 09/27/2021

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Super recomendado

SUPER RECOMENDADO EXSELENTE..........
User2679826 Sent on 07/09/2016

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Hermoso Lugar e tenido dos eventos con ellos y en los dos perfecto. claro que lo recomiendo , y la que hable mal pues abría que ver los dos lados por que claro solo platican su versión y mentiras , DGALA Y SU EQUIPO ES MUY PROFESIONAL....
Mariana Sent on 02/02/2024

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Amazing and everything is really beautiful

Food is amazing, decor is a sight to see I recommend 💯
L. Cardona Sent on 02/02/2024

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Great Experience

It has been great working along and getting help from the front desk people. They explained everything in great detail.
Leticia Sent on 05/09/2023

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Excelente ambiente

El servicio excelente muy amables muy limpio todo hermoso y el baño increíble se merecen un 100.
C Bri Sent on 09/22/2022

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Baby Shower

Beautiful location; food was delicious
Sylvia Sent on 10/11/2021

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The gala special events center

This place is so beautiful for any event..Great service and the perfect place..
Sophia Sent on 10/11/2021

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Amazing place

Very very gorgeous place for a event
Ana O. Sent on 02/02/2024

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Elegant venue in prime location!

Very elegant venue. Staff is very professional and helpful.
Valentina Sent on 09/07/2023

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Upcoming wedding

Staff is very flexible and professional. Highly recommend.
Karla Sent on 04/03/2021

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Avoid booking here if you are looking for flexibility

If you are looking to work with a vendor who is flexible and ethical, look elsewhere.

Beware of predatory contracts and waivers. The very basics of consumer law require that money be exchanged for services performed -- but that, of course, does not apply to The Gala. The contract is structured to function like a rental agreement. Every month you are required to pay $500 (not refundable) that gets credited to the final cost of the event. If you do not pay each month, your contact will be terminated. However, if The Gala does not perform any services, they do not have to refund the payments. The Gala thereby circumvents basic consumer protections -- requiring services in exchange of money -- by predatorily contracting their way out of it. Now, I completely understand losing deposit money if you decide to cancel or change an event date. This money goes to the sunk cost of a lost event date. However, keeping money that is paid in exchange for services that are never performed is unethical and predatory. Beware.

The Gala also likes to contract their way out of legal duties through waivers. I was asked to sign two waivers: (1) a COVID waiver absolving them of liability even though they forced me to have an event during the pandemic and (2) a waiver absolving them of any contractual obligations in order to get my deposit back. I did not sign either waiver. This is extremely exploitative. Let me be very clear: You do not have to sign any waiver or other document that will amend or change the agreed upon obligations under the original contract. The original contract signed represents the sole and entire agreement. Don't fall for it!

Prepare to be nickel and dimed. The price for mixers (ice, juice) is over $2500. You will be required to take your own hand sanitizer and face masks because the Gala is too cheap to cover the minimal costs.

Unjustifiably inflexible. The list goes on with inflexibility which ranges from moving event dates, selecting the food menu, table décor, and the final wedding schedule.

The staff member who worked with me during the process was very nice but unfortunately had no control or influence over the awful management. Working with management was an absolute nightmare. Be forewarned.