DFW Cigar Roller Reviews
Reviews
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4.8 out of 5 rating
4.8 out of 5 rating
21 Reviews
96% recommend it
Awards
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Chuck W. Sent on 02/01/2022
R Lee Ermey Golf Classic
We are booking DFW Cigar Roller for our 4th year. Thanks to their outstanding work, they are one of our most popular features. Additionally, 2 other attendees have booked them for their events (1 wedding, 1 Golf tournament) -
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![Remy]()
Remy W. Sent on 06/17/2022Amazing & Unique Experience
We booked DFW Cigar Roller for our wedding reception and we are so glad we did! We were looking for a unique experience for our guests and they certainly delivered! Our guests loved the cigars and were talking about it for weeks after the wedding! Amazing & professional service that I would recommend to anyone for any event! -
![Jeannie]()
Jeannie R. Sent on 09/19/2020Fun for our wedding
The cigar bar was a highlight to our wedding. They were professional, arrived on time & helped us and our guests have an amazing time! Highly recommend!DFW Cigar Roller's reply:
Thanks for the review ! We loved to be part of your special day! It’s all about celebrating that special moment on life! -
![Stephanie]()
Stephanie Sent on 05/29/2019If you want unique favors this is the way to go!
The experience was truly amazing. Everyone loved the uniqueness of having cigar rollers at the wedding! Not only were they very helpful in making our wedding special, they traveled from dfw to Norman oklahoma. (Where the wedding was located) trust me, they are WORTH having!! (I haven’t received my pictures yet or I would post some!!) -
Don W. Sent on 04/11/2019
Incredible service
Very professional and knowledgeable. -
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![Jennifer]()
Jennifer H. Sent on 07/30/2019The best experience EVER!!!
Where do I even begin?! DFW cigar roller is an exceptional service for any upscale event! Their cigars are amazing and the staff is even better. We had the pleasure of working with Janeth our cigar roller for our wedding and I could go on for days on how perfect this was. Of course with so much going on that day, we forgot to pick up our cigars and by the time we realized all the cigars where gone! He went to his car and brought a bunch of cigars he had save for us extra from the package we bought. No joke, making cigars is something worth seeing! Everyone at the event was amazed at how this craft was performed, and most of my invites smoke the cigars to celebrate my wedding. I definitely recommend this for any wedding or corporate event, is a most, it set apart the event and celebrate any special moment. Thanks, DFW Cigar Roller! -
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Jorge Sent on 09/25/2018I was invited by one of my best friends to his cousins' wedding at Willow Creek venue in Waxahachie, and we had a blast!
food was great and the music perfect, the staff even better the venue is super nice. They had a cigar roller from DFW cigar roller during the wedding and it was so unique! they were hand rolling cigars there and lighting up cigars for the guys, it was such a cool thing to watch someone rolling cigars! everybody was speechless. The cigar roller for the wedding was Cuban and he had a cute girl cutting and lighting up the cigars for the people at the party, I had never smoked cigars but just watching it was amazing so I light up one and love it! they explained to us the different type of cigars and tobacco and the difference between Cuban cigars and Nicaraguan cigars. It seems to me that they knew what they were talking about. It was a very cool night we all got drunk but had lots of fun. A lot of my friends joined me with a cigar that nigth. I recommended! -
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Mollie Sent on 08/07/2018We really enjoyed the service and professionalism that this company showed us for our event. I would definitely hire them again!
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Jacob Sent on 07/23/2018I was invited to my best friend wedding at The Castle venue in Rockwall, Dallas. My friend's father in love really enjoy cigars, so they hired Janeth the cigar roller for www.dfwcigarroller.com and www.cubansrollingcigars.com for the event, it was a blast! Watching a cigar roller is something that really let you speechless! We celebrate the moment lighting up this finest cigar they brought to the event! the attention, the way they handle out the cigars, the way they light it up for us and teach the ones who didn't know how to do it was phenomenal, this guys are the real deal!. I have been smoking Cuban cigars for about 15 years, I never thought I would love cigars from Nicaragua as much as I did. The blend on the cigars was very good, balanced and full of flavors. they mentioned that their main business was actually manufacturing cigars for other stores and private label companies, I did some digging online and all they were saying was true. The cigar roller Janeth its very experience, she was so fast rolling cigars and she said she is also. a tobacco roller for filler and binder, as I said before the real deal. DFW Cigar roller was a great add-on to the wedding, I never thought that a cigar roller was such a thing for events but it turns out to be really cool to have it there. I check out the 2 websites they have, pretty cool, I will use them for my corporate event coming up this December. A cigar roller gives a nice touch to the events I never had it in mind. I highly recommended. Also make sure you ask for the “special blend” it was very similar to my Cubans cigars!
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Elijah Sent on 06/12/2018I Attended my cousin's wedding and it was very quaint. My cousin and I decided to hire a cigar bar and a cigar roller to celebrate this beautiful moment, so we called DFW Cigar Roller. The presentation was very clean and elegant. Very nice set up to take pictures.
The cigar bar was very upscale, they had some pretty nice cutters and lighters, even a nice humidor to keep the cigars. We didn’t know much about cigars, but we wanted to have it because we saw it at a friend’s wedding and we thought was really cool to have it, and sure it was! Everyone loved the cigars, they had lines of people waiting to get their cigars. They were very mild cigars they explained to us, but where full of flavors and creaminess. The whole process of cutting and lighting up a cigar is like a ritual honoring the perfection of the craftsmanship, we were very astonished by the cigar roller rolling the cigars only using her hands. The cigar bar was a great addition to the wedding, not only the regular cigar smokers love the sticks of the cigar roller, but many nonsmokers approach the cigar bar to get their first-time cigar. Having a cigar roller at the wedding was very well rewarding, we really had some fun. Janeth, the roller show us different types of tobaccos and explained to us at the cigar bar how long it takes to become a cigar master roller, 1 year! She explained that to be a cigar roller your hands need to adapt to the tobacco and get the feeling of the leaves when you are rolling cigars. She also explained how popular is Nicaraguan tobacco nowadays, more than Dominican tobacco and how big is the cigar industry on the sates, we didn’t know how big this cigar community is. Anyways, I really enjoy it this cigar rollers experience, look forward to hiring them again for my future wedding ( if I find someone that is worst it lol!)
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Noa Sent on 07/09/2018We are SO thankful that our wedding reception was held by DFW Cigar Roller!!!! Such a great cigar roller with the best stories!! They made sure our every need and wish was met. They were flexible and so detail oriented. The Communication with Janeth, the cigar roller for the wedding was so easy. Never had a problem with that which is a huge blessing when planning a wedding. DFW cigar roller has so many good cigars and all the fancy cutters and lighters. As we were looking for a cigar roller to celebrate and smoke some cigars to celebrate the wedding, they were the perfect need for our event, and that was super helpful. Another incredible detail that made DFW Cigar roller stand apart from so many other wedding cigar roller services we talk to is that they actually manufacture their own cigars! This is the real deal, I will keep buying my sticks from them because they were really tasteful. They even included a helper, ashtrays and plastic bags at no additional cost! I HIGHLY recommend DFW Cigar roller to anyone that needs a cigar roller for a wedding or a private event!!
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Smith Sent on 05/09/2018We booked DFW Cigar roller for my daughter's wedding. After meeting with the owners, Noel & Janeth we knew we were in good hands! They are the nicest, most caring, and down to earth people, we have ever met. We let them know that most of my friends smoke cigars, and we really want it a cigar roller for my daughter's wedding. They both went out of their way to make sure everything was perfect for the wedding and treated our daughter as a family. We booked a large package, 250 cigars 4 hours rolling we have a lot of friends
Every part of this event was BEAUTIFUL! The cigars and accessories were very nice, they didn't use those cheap plastic cutters for cigars, they brought some really expensive ones to serve our invitees. Our friends were amazed by the process of rolling premium cigars by the cigar roller. Janeth and Noel put a lot of work to made sure everyone understands the process of rolling and making cigars, as well as blending cigars. They even had a special blend made just for us to enjoy after the wedding. I cannot say enough positive things about DFW Cigar roller. They went over and beyond what was expected to make this day perfect for my daughter. Everyone at the wedding had great things to say and could not believe how perfect everything turned out.
You won't be disappointed if you book your wedding or private event with this DFW Cigar Roller. Thanks again Noel & Janeth for doing such a wonderful job with our wedding. We could not have been more pleased with the way things turned out. We miss you guys and hope to see you soon. -
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![Madison]()
Madison Sent on 10/29/2018As and event planner I always use them, they are the best!
This place is a sure bet winner in our books. I knew we came to the right place because as soon as we got out if our car all we could smell was the finest cigars! The cigars where amazing! They are not a retail store, but manufacturer and wholesale business. Their presentation didn’t disappoint either. We were looking for a way to upgrade and event and made it look different and upscale for my customers and it really did it! As an Event planner I always get requests from my customers to provide a unique service for their events, it is difficult to innovate due to the increasing services provided by the numerous entertainments companies out there , but a cigar roller is something you won’t find that easy, specially a Cuban-Master Roller, at least not on the metroplex area. I have worked with others but so far this cigar roller is the one who deliver the best cigars and the best presentation and services so far, I keep bringing them business all the time and all of my customers always thanks me that I have included such a unique craft at the event, I will add that this cigar roller and cigar bar is what get most of the buzz around at the weddings and corporate events I have organized, people just get impressed by the craft of hand made cigars. I will keep doing business with them! thanks guys!
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![Tiffany]()
Tiffany Sent on 06/17/2019Buyer beware!
DFW Cigar Rollers did NOT show up on my wedding day. I was contracted with them from 8-10 PM and they didn't show up until 10:45 PM! When my wedding coordinator reached out to the owner, Noel, to see if someone was on their way, he was very rude to her and told her he didn't have a contract/booking for me. I have been booked with them since FEBRUARY and have paid in full. He said he would be on the way and would be at the venue in 45 mins. (his ETA would have been 9:15 PM when I was told all of that by my coordinator) and that he would refund me 100%. Ok, no problem. I can deal with that.
He didn't arrive until 10:45 PM! I went up to him and introduced myself and he apologized and said he had been out of the country and someone else was handling his booking. Understandable, but you are the business owner and you need to aware about bookings/making sure they’re clearly communicated to you if you’re not there PLUS I had been in contact with him 1-2 months prior to the wedding day asking about last minute details, so he should’ve been somewhat aware of my wedding day. He then said he will only be able to give me a 50% refund. SERIOUSLY? He showed up at 10:45 PM, our exit time was 11:00 PM, and majority of our guests had already left and you can only give me 50% back?! I started crying out of frustration. Yes, CRYING on my WEDDING DAY. All of a sudden, he had a change of heart and told me he would give me a 100% refund. He did leave prepackaged cigars for our remaining guests, but again, at that point majority of our guests had already left so no one was able to enjoy them.
I emailed him the next day and I told him I expected a 100% refund back as discussed between him and I. He apologized for the inconvenience and said, “at least we left $500 worth of cigars so you guys can smoke on them.” Wow, seriously? If I wanted $500 worth of cigars I would’ve went out and bought them myself. I paid for on site rolling, freshly made cigars for our guests. I’m not sure if he was trying to justify his actions or what, but I found it extremely unprofessional as a business owner. In the end, I did receive my refund, but looking back at the whole situation I’m absolutely appalled by his actions and words that night. It completely RUINED my wedding night. If you’re looking for a cigar roller with professional customer service I would not recommend this business at all. You’re better off looking elsewhere.
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