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Weddings

DeVries Jewelers Reviews

DeVries Jewelers

DeVries Jewelers

Grand Rapids, MI
4.8 out of 5 rating, 17 Reviews
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Reviews

4.8 out of 5 rating
4.8 out of 5 rating
17 Reviews
97% recommend it
  • Quality of service
    4.9 out of 5 rating
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    4.6 out of 5 rating
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    5 out of 5 rating
  • Value
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Awards

17
  • S
    Sarah C. Sent on 04/11/2019
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    Highly Recommend

    Always a wonderful experience with DeVries. They're always helpful, attentive and never pressure you but always offer the most competitive price. Their customer service is always top notch.
  • User1927072 Sent on 11/17/2014
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    The lovely folks at DeVries Jewelry were extremely helpful while creating my husband's wedding band. We had a bit of a unique situation on our hands, and they were attentive, patient, and understanding throughout it all.

    We had another local jeweler custom-design my engagement ring. Shortly after being proposed to, our jeweler found out he had terminal cancer and quickly passed away. We were heart-broken and unsure of where to turn to next.

    As a surprise to my husband, I asked his mother's permission to use his late father's wedding band to create a new one for him. She tearfully and joyfully agreed, and with this precious piece of jewelry in-hand, I walked into DeVries. After showing them the band and telling them my story, they were quick to recommend a few different options. They did the research for me beforehand and helped me find a solution that was perfect for what I needed, and my budget. I sincerely appreciated this, because a few other places I asked told me to just melt his dad's ring down and create something new. The folks at DeVries found a way to preserve the look of his father's ring while shaping it into something new and fitting for my husband. When I picked it up a few weeks later... I just wanted to cry! It was perfect.

    Putting it on my husband's finger the day of our wedding was surreal. He is still so appreciative and in awe of what they did to his father's ring to make it "something old" AND "something new" for him. Thank you a million times over to DeVries Jewelry. We will come to you for all our future jewelry needs, and I will recommend you to every couple I know.
  • User1344375 Sent on 09/24/2013
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    Took my ring in to get it resized and I had it back the same day. They are fabulous!
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  • S
    Stephanie Sent on 06/28/2013
    5 out of 5 rating
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    DeVrie's provides traditional and exceptional service with you in mind. They took their time to give us their undivided attention and listened to every want and/or concern we had without the pushy feeling you get from the mall jewelry stores. I highly recommend looking at this local family owned jeweler!
  • User1202635 Sent on 06/16/2013
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    This place is fantastic! Such personalized service each and every time we walk in. They make you feel like you are the only customer there.
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    Jaclyn Sent on 09/05/2012
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    Willing to make your vision and dream ring a reality, they will above and beyond to make sure you have great quality and what you want! My family has gone to them for years and will continue going.
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    Heidi Sent on 11/24/2009
    5 out of 5 rating
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    OUTSTANDING!!!

    DeVries blew me away with excellent service and flexibility.

    Although the location of the store and the appearence are not spectacular... it is what's inside that counts! I dropped my ring off on a Monday and they cleaned and soddered my rings by Tuesday... they even rhodium dipped them for no charge, so that they sparkled and were perfect for the big day.

    I didn't know if I could pay for my wedding band in time for my wedding. They were super accomodating and created a payment plan so that I could have the ring on my wedding day.

    I will never buy jewelry anywhere else.
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    Brian Sent on 12/29/2008
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    Dan and the rest of the DeVries team are the best of the best. There is no pressure to go for the biggest and the most expensive diamond like most of the other jewelry stores in the area. They work within your budget to help you design the best and most beautiful piece of jewelry. He helped to design the engagement ring for my wife as well as our wedding bands. Dan also helped to preserve a precious and priceless piece of my family history and helped to incorporate it into my wedding band.

    Again, Dan is the best there is. Don't waste your time looking around, go where you can find everything in one place, competitive price, highest quality and excellent service, DeVries Jewelry.
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    Laura Sent on 08/25/2008
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    awesome!!! i designed my ring from scratch and it turned out even better than I imagined!
  • User2702261 Sent on 07/27/2016
    4.8 out of 5 rating
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    The customer experience with devries was great! Everyone who serviced us was wonderful and the Chris Ploof ring is amazing! They are extremely flexible with payment options. The only negative I can report is the quality of the engraving on the inside of the band. I knew it was there and had a difficult time finding it.
  • heather
    Heather Sent on 04/05/2011
    4.8 out of 5 rating
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    Devries has been selling my family jewelry for years. They are professional and are never pushy! I highly recommend Devries. They have beautiful rings!
  • Joy & Karl
    Joy K. Sent on 01/06/2011
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    Dan and Dave are great! We wanted to support local business and I am sure glad that we did! They were awesome! My husband designed my ring and they worked with him and he was happy with the process. When I went looking for my wedding band, I found a ring elsewhere and they were willing to mold a ring to look just like it. I didn't end up liking that one but they were super helpful in helping me find one that I did like...even after being in there about 10 times and finally finding the one that I wanted the week of my wedding. And they clean and rodium dip white gold for free when you get your ring there. I would recommend them to anyone looking for jewelry - they are very helpful!
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    Jamie Sent on 12/04/2008
    4.8 out of 5 rating
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    My ring was custom designed from an old family heirloom diamond. My husband, unintentionally, ordered the wrong size, as he had raided my jewelery box and brought in an old ring that I never wear for the simple reason that it is too large. DeVries was pretty prompt in correcting the size issue (for free) and was very excellent in the execution of the design we requested. They are very invested in customer happiness, professional, and skilled at their trade. I love my ring and have gotten a lot of compliments on it. More importantly though, the design they made means a lot to me because it was what signified my relationship. Highly recommended.
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    Laura Sent on 08/17/2010
    4.7 out of 5 rating
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    After looking online and at many stores I settled on DeVries. They have a large ring collection which is good if you want choice but also a challenge if you are like me and cannot decide. Kyle assisted me and he was great. He picked up on the style I was leaning towards and I now have a beautiful unique ring. I receive many compliments on my ring. The ring did not come with a matching band so we had one made. Dan was very helpful in making sure the band would be a great match and detailed in the same way as the engagement ring. The rings look wonderful together. DeVries is a little slow on getting the appraisals out but in terms of quality of rings and helpfulness I found them to be the best.
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    Lindsey Sent on 10/25/2011
    4.6 out of 5 rating
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    My family has purchased jewlery here for ages! I was very happy with my ring and the service, the only downfall was when I gave them my engagement ring to have a custom wedding band made I was told it would take 2 weeks. After 3 weeks I decided to call and see where it was, they had no idea. The next day they called back to tell me it was on hold at the designers, someone was supposed to call me and make sure the price was okay before they made it. Needless to say, I was without my engagement ring for 7 weeks, but they handled the situation very well.
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    Shanon Sent on 08/30/2011
    4.6 out of 5 rating
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    Kyle was AMAZING. He was very laid back and made it very easy for my husband and I to choose engagement and wedding rings. He would bring out cases and cases of rings to look at. I had 15 rings or so on my fingers trying to decide on my engagement ring. I had a custom ring made to match my engagement ring as I did not like the one that came with it. I highly recommend Kyle! Dan is good as well, but the woman in the shop are pushy and judgmental so we stayed away from them. One of the woman took my engagement ring after we had had come back in to look for a wedding ring looked at it under the microscope and gave it back to me with no explanation of her need to see my ring. You had to be there to understand her attitude. It's a $10,000 ring. Maybe she wanted to see what we would spend, but even my husband commented when we left that he didn't like her.
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    Tessa Sent on 04/03/2008
    4.2 out of 5 rating
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    I love my ring!! The service here was very personal. They take there work very seriously and do the best job they can do to make their customer happy.
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