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Weddings

Devil's Thumb Ranch Reviews

Devil's Thumb Ranch

Devil's Thumb Ranch

Tabernash, CO
4.1 out of 5 rating, 48 reviews
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Reviews

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    Karen Sent on 11/06/2019
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    Devil's Thumb Ranch Wedding-Great Experience!

    Our daughter and son in law were married at Devil's Thumb in July 2019; it was everything we and they hoped for and more! We visited the venue in January 2019 and were met by such a professional staff ready to walk us through the process of hosting this destination wedding, accommodating our every need and those of our guests. They worked with our wedding coordinator and all our vendors and always aimed to please. Our guests absolutely loved the ranch, the activities, the sheer beauty of the location. So many people approached us saying it was the best wedding they had ever attended! Thank you to Sam and Shelby and the team at Devil's Thumb
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    Eliza Sent on 10/22/2019
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    The Most Beautiful Wedding Weekend

    Getting married at Devil's Thumb was better than anything I could have ever dreamed. The venue is magnificent and the moment we arrived on the property we felt very taken care of by the staff. Everyone went above and beyond to make our wedding weekend the best weekend ever. Our guests absolutely loved the property and took advantage of the wide variety of activities offered (horseback riding, zip lining, fishing, hiking, mountain biking, etc). Everything was so well curated from the horses running through the pasture right before we walked down the aisle to the incredible food and food presentation. We hope to continue returning to DTR as our anniversary tradition!
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    Morgan Sent on 10/20/2019
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    Beautiful wedding

    Devils Thumb is a class act. Hands down the most beautiful location for a wedding. The team was very accommodating and made our wedding everything we had hoped for.
  • illustration stars

    Are you interested?

  • Stephanie
    Stephanie Sent on 09/18/2019
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    Our perfect mountain wedding

    Devil's Thumb Ranch is the first and only venue we visited when we started planning our wedding. We knew right away this was the place for us. The process was so easy and stress free and it was everything I could have hoped for and more. It truly exceeded our expectations in every way and our guests were equally impressed. It was so relaxing, elegant and magical. Everyone we worked with was very helpful and easy to communicate with. Shelby and Sam made sure every detail was taken care of and I really cannot say enough positive things about the ranch. We can't wait to spend our anniversaries and other special occasions there in the years to come!
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    Tierney Sent on 08/04/2019
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    Wonderful!

    The place is spectacular. The property is unbelievably gorgeous and the staff are amazing. We had our wedding there about a week ago and everything was perfect. The whole planning process was also wonderful. Maura, our event manager, made everything easy. She, and the other staff we interacted with - for room bookings (Jeffre), sales (Sam), and billing (Elizabeth) - were super responsive and wonderful to work with. The most important thing to us for our weekend was that our guests would have fun - and they definitely did! There is so much to do at Devil's Thumb and there are endless beautiful views to see. Everyone was telling us that they were already hoping to go back and visit at some point. We would highly recommend Devil's Thumb! If you are looking for a beautiful place to get married and outstanding service, then this is your place.
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    Kimberly Sent on 07/24/2019
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    Epic Colorado (hail storm) Wedding Experience

    The event staff at Devils Thumb Ranch did an amazing job handling our ENTIRE wedding weekend (hailstorm- ceremony included!)... in particular, their wedding coordinator did an OUTSTANDING job working with our wedding planner and my mother (MOBridezilla)... we feel incredibly lucky and thankful for the entire team at Devils Thumb Ranch!!!
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    Jennifer Sent on 07/08/2019
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    AMAZING. HIGHLY recommend this venue.

    I HIGHLY recommend using Devil's Thumb Ranch for your wedding. We had an incredible experience. The team of people at the Ranch is super helpful and supportive throughout the entire wedding planning process to make sure your day/weekend goes well. The venue is GORGEOUS, all of the spaces for pre-wedding events are amazing, and the food is delicious. Our wedding turned out better than I could have even imagined! Highly recommend.
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    Todd Sent on 04/17/2019
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    A venue unlike any other out there!

    My new wife and I were married at Devil’s
    Thumb Ranch and without a doubt was the best decision we made. The team, Shelby Lane, Sam Martell, Elizabeth Goddard and the whole rest of the staff were simply amazing. This being one of the biggest decisions for our wedding, after we walked the stunning property and met Sam, our minds were made up. Every little detail all the way down to the cake was exactly what we hoped for and more. I highly recommend Devil’s Thumb and if you choose to use it as well, you will understand why!
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    Scott Sent on 01/21/2019
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    Beautiful Venue, Wonderful Experience

    DTR staff worked side-by-side with us to create the perfect event. From the event services manager and the facilities coordinator who supported each step as if it was their own wedding; and from both the pastry chef, who designed and constructed our beautifully unique cake, to the chef who not only created incredible culinary delights, but even hung out to serve ice cream sundaes to our guests during an taco bar unwind the night before our nuptials, and even our bartender, each made our guests feel like they were family. We couldn’t have asked for a more beautiful setting or expected a more wonderful experience.
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    Keri Sent on 02/27/2015
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    Devil's Thumb Ranch was the perfect location for our winter wonderland wedding! They were so accommodating, and the atmosphere was incredible. The cost was comparable to other places in the Denver/Metro area - but you get SO MUCH more for your money. The food was so delicious- 5 star. The quality does not decrease just because they are serving/feeding the masses. We had the trout and bison option (sit down dinner) and people told us it was the best piece of meat they had in 10 years! Our wedding coordinator, Anna, was on top of things and always answered our questions promptly. The day was more than I could have every asked for or dreamed of! If you want the PERFECT Colorado wedding, have it at DTR.
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    Richard Sent on 02/27/2014
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    Kevin, our contact at Devil's Thumb Ranch, was awesome. The service was excellent, the rooms were fantastic, and the venue is gorgeous. We will be sure to return to this incredible venue for many anniversaries to come.
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    Aimee Sent on 07/21/2013
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    My husband and I hosted a destination wedding at Devil's Thumb Ranch. It was our dream wedding-- everything we could have asked for in preparation for our special day. Our venue coordinator, Kevin, was beyond fabulous, as well. Most of our guests have not visited Colorado, so this was the perfect 'first impression'. Our food was amazing, the service was fabulous, and the ranch itself was breathtaking. I know we are not the only ones in our party that will be back to visit. :)
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    Zach Sent on 05/28/2013
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    We fell in love with Devil's Thumb Ranch on our one year anniversary, and once we got engaged, we knew we had to have our wedding there.

    The staff was fantastic and very helpful during the entire planning process and during the wedding weekend itself.

    The entire range is amazing, and the Broad Axe Barn is absolutely gorgeous. All our out of state guests absolutely loved the venue!
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    Cori Sent on 11/08/2011
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    When we started planning, we envisioned a "mountain chic" wedding -- rustic luxury, mountain views, but within easy driving distance of Denver. Devil's Thumb Ranch was amazing. Our guests were treated to the ultimate vacation -- cozy and comfy rooms, all sorts of activities on site, amazing food and drinks. The venue was perfect for the wedding itself -- the view is unmatched, and the outdoor ceremony site is breathtaking. The Broad Axe Barn was perfect -- the fireplace was lit, the lights were on on the deck -- I couldn't have imagined a more perfect venue. The staff were all amazing and helpful, they made us feel really special the whole weekend. Even when there were the inevitable minor hiccups, they made sure they were taken care of without stressing me out. I was able to spend the days before and during my wedding chilling out in luxury in the mountains, cozied up in an incredibly comfortable bed, hiking and lounging in the beautiful pool, and enjoying the surroundings with my new husband and our families and friends. I think we made the most perfect decision in having our wedding at DTR.
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    Kelsey Sent on 08/29/2016
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    My fiancé and I have our upcoming wedding at Devils Thumb Ranch at the end of September and we cannot wait! Kayla, the Wedding Sales Manager, has been an absolute delight to work with. When we scheduled our tasting, it so happened that it was the one weekend Kayla was going to be out of the office and thus, we would not have the opportunity to meet until our wedding. In true character, Kayla left her best friend's wedding on Sunday to drive back up to the resort and meet my family. Truly amazing! We know we are in good hands because of Kayla and I would recommend anyone interested in booking the most fantastic venue should move forward with Devils Thumb Ranch. You won't regret it!
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    April Sent on 04/15/2014
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    We just had our wedding at Devil's Thumb Ranch this past weekend. It was absolutely stunning and unforgettable. The wedding site coordinator, Lindsay, is a pleasure to work with and was very responsive throughout the year with any questions or concerns that we had. They do have strict policies which allow for very little flexibility as far as pricing,etc goes, but Lindsay did everything in her power to make our wedding fit within our budget and yet stay beautiful and look like a million bucks! Our family and friends were treated like royalty as well. Unfortunately, one of cabins burned down while we were there, and they had to move our honeymoon cabin, but moved us to a beautiful lodge suite that was even nicer than the cabin we were originally going to be in! All of our guests said that it was the most beautiful wedding they'd ever been to, and that the Ranch itself was the most stunning place they'd ever seen. Many are now even planning on making annual family trips there from now on. It is so bittersweet that our wedding is now over, but we look forward to our next stay at DTR. Thank you, Lindsay and everyone involved!!! April and Cody 4/13/14
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    Melissa Sent on 01/12/2020
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    Winter Wedding at Devil's Thumb

    My husband and I got married at DTR the 1st weekend of January and couldn't have asked for a better venue. We were looking for a beautiful, mountainous venue where our guests could stay and not have to leave. DTR provided just this and a charming, rustic, high quality oasis for the guests and the wedding. We used the Timber House for the rehearsal dinner, Yager House to get ready in, Broad Axe Barn for welcome party and ceremony, High Lonesome Lodge for the reception, Hex Tavern for the after party, and Ranch House Restaurant for Sunday brunch. Having so many spaces made each event feel very unique and special. Although DTR is a little pricey, it was worth every penny. Their customer service was extraordinary during both the planning process and during each event. We worked with Sam, Maura, and Lindsey and felt like they each did an amazing job. They were very communicative and willing to work with us for special requests, etc. We are so so happy we chose to go with DTR and can't recommend this venue enough.
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    Kie Sent on 05/26/2019
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    Magical wedding

    Magical place to get married. Bryan and I are so happy we decided on DTR. Both we and our guests loved being surrounded by mountains with very accommodating staff and great food. Mid-May wedding also created a beautiful situation where we had pockets of sunshine and light snow. Both Shelby and Samantha who we worked closely with were very helpful. We would highly recommend!

    The one thing I would caution is to make sure that you ask about any maintenance work going on - for us it came as a surprise wedding weekend, and you don't want to be learning about these things just a couple days before you get married.
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    Wendy Sent on 10/14/2017
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    Devil's Thumb Ranch did not disappoint . During the planning process it was a bit last minute for my preference, but everything worked out perfect. Even though we only had a 40 person wedding, Trisha Conrad made sure everything was arranged and taken care of for our wedding weekend. The flexibility and accommodations for our wedding was amazing and on point. The venue was intimate enough but large enough to give our guests activity options and space. I would recommend this venue for anyone planning a wedding both large or small.
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    Audrey Sent on 12/04/2017
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    Devil's Thumb was a magical place for our wedding. Every single person at the ranch, from the wait staff and cleaning crew, to the catering team and event managers, were friendly and ready to help. Throughout the weekend, all of our guests commented on how welcome they felt the at the ranch.

    As a bride, I had a bit of sticker shock in the beginning when we booked the venue, as it is quite expensive. However, it was absolutely worth it in the end because they take such incredible care of you and your guests. Working with a venue that hosts weddings all the time meant that we didn't have to worry about the details: our food was delicious, the coordination of the weekend was great, and the venue space offered our group every amenity imaginable. They have strict policies in some areas (insurance; hiring professional lighting services), but they were willing to work with us where they could.

    Trisha Conrad, the Event Services Manager, was absolutely amazing. She had just started working with the ranch when we began planning our wedding and we couldn't have asked for a better coordinator. She cares deeply about her brides and grooms, and works tirelessly to make sure the weekend is successful. With her extensive background in luxury services and southern hospitality, you're in great hands with Trish. If I could, I would go back and do it all over again-- we can't wait to plan our anniversary trip at Devil's Thumb for years to come!
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    Jessie Sent on 03/11/2012
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    Stacy was so helpful to work with. The entire staff made our dreams come true and helped us make our vision into reality.
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    Elyse Sent on 11/01/2013
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    This is an absolutely beautiful place to get married. The staff is super responsive, helpful, and fun. The venue is perfectly done and provides the utmost in rustic luxury. We had to get married inside the barn due to snow (our Plan B), and they did such a wonderful job of creating a dramatic moment by opening the doors for our ceremony. Just A+ all around. You can't go wrong getting married here.
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    Carrie Sent on 06/16/2010
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    My husband and I were recently married here 5/29/10 and couldn't have been happier with our decision. Rental of facilities is not inexpensive, however it is well worth the decreased stress and planning to have your rehearsal, wedding and reception all in one amazing location. The beautiful setting of the valley with the continental divide in the background provides a calming atmosphere for guests and the wedding party alike! The food here is also fabulous, they use local produce whenever possible and adhere to sustainable environmental practices throughout their facilities. The service was outstanding from all members of staff, and on the wedding day, they went above and beyond to make our guests comfortable. we chose DTR over other locations such as Vail, Aspen and Breckenridge because of the food, location, service and value for price.
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    Shalini Sent on 01/03/2012
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    We were the first to take advantage of their elopement package, and the first to wed in their newly built Yager House. Our accommodations, food, and service was all impeccable. It set the stage for a perfect day, with the mountains as an immaculate background. Our private cabin was cozy and romantic, just what we had hoped for. When we realized we didn't have an item, the concierge was quick to deliver it within minutes. There wasn't any room service to the cabins, as they are a little far from the lodge. But it forces you to go out and enjoy the environment that begs to be explored. We even stayed an extra day and spent a day alone in the spa together.

    When I was informed that the room above the Yager House wasn't ready or photo appropriate, Stacy was quick to find me an open room in the lodge to get ready. They really took the time to prepare and serve our custom dinner for two, with a glass of wine for each course. They were there from the minute we arrived at the ranch to make sure everything was in order. It's a little pricey for all the activities that are offered, like any resort it's better if you bring your own equipment. The food is expensive too, but it's expensive for a reason. The menu is carefully selected and my tastebuds were always happy.
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    Alexis Sent on 10/12/2019
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    Get married at Devils Thumb Ranch!

    We got married at Devils Thumb Ranch close to two months ago and cant stop thinking about! Everything was perfect- from the weather, to friendly staff and of course the incredible scenery. We got so many questions on where we found this incredible place and awe of the beauty. The ceremony site we selected was perfectly us and the high-lonesome ranch is the best place to throw a party! We cant WAIT to come back and actually lay at the pool this time!
  • Katie
    Katie Sent on 08/20/2019
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    Breathtaking. Once-in-a-lifetime experience.

    This is the most beautiful and intimate wedding venue I've seen in Colorado and our wedding was everything I could have hoped for. The price discouraged some guests from staying on-site, but overall everyone had an amazing time and felt the cost was worth the experience. Some guests stayed off-site which also worked. Having a weekend of events made it a mini-vacation and family reunion which added to the specialness of the event.
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    Kathleen Sent on 06/24/2019
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    Gorgeous Place

    Devil's Thumb Ranch is so gorgeous! The buildings, activities, and scenery are exactly what we wanted to show our guests the beauty of Colorado. We loved working with Shelby, who's calm demeanor and helpfulness meant our wedding day was a dream. Sam was also super helpful at the start of the process. Prices do start to add up with DTR-so be prepared!
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    Carrie Sent on 08/24/2016
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    Devil's Thumb Ranch is simply amazing. I feel so blessed that we were able to have our ceremony at this gorgeous location. The best part was that right before the ceremony, our contact asked me if I wanted them to open the big barn doors right before I walked down the aisle, which was my secret wish! I just didn't know how to execute it. They nailed it and so many guests told me it was such a magical moment.
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    User2231681 Sent on 07/18/2015
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    DTR is a gorgeous ranch, with top quality service. The facilities are unique rock & timber buildings, sprinkled with Old West artifacts in a very tasteful way. Pool, spa, cabins, lodge rooms, 'barns' for ceremonies, fine dining and family dining available. We have been clients of DTR since the 70s, when it was just a simple cross-country ski area. Now it's grown into a beautiful, eco-conservative resort and spa.
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    Caroline Sent on 01/07/2018
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    My husband and I were very happy we chose Devil’s Thumb Ranch for our wedding in August 2017. The views cannot be beat and the plethora of venues meant we could host multiple events on-site without our guests having to drive anywhere!

    Like the other reviewers, our preparation was not without its challenges. We contracted in August 2016 for an August 2017 wedding. In that year, we had 3x turnover in wedding managers. We were a far cry from “roll-out-the red-carpet-for-me” bride and groom…but we did expect basic professionalism. If you’ve researched, you know DTR is not an inexpensive place to host a wedding. At one point, we escalated to the management.

    It was then Sam was assigned as our wedding manager (our third), and things turned around, for the better. Almost immediately, we knew we were in good hands. Sam is competent, professional, timely, kind and caring. She went above-and-beyond to ensure details of our weekend were attended to. I cannot say enough good things about Sam. She’s an amazing addition to the DTR team and I hope the management keeps her around for a long time. She sets the bar. If DTR could hire more people like Sam, the customer service issues in some of these reviews would be no more…you’d have the most beautiful venue AND best service to boot!

    We hosted 3 events during our wedding weekend and all our guests stayed onsite (we had only 50 guests). We hosted a casual, western welcome BBQ the night before our wedding at Axel’s Pavilion, the wedding ceremony and reception at the outdoor wedding site/ Broad Axe Barn, and then a farewell brunch at Ranch House Restaurant the next day. The food and drink were ahmaying! The views, to die for. Not only that, I got to go ziplining, my husband did archery, I did yoga my wedding morning, and we went hiking, all onsite. Others went horseback riding, paddle boarding, biking, swimming, and even hiked Devil’s Thumb! Thank you, DTR, for beautiful memories!
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    Kelly Sent on 09/15/2014
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    We are just planning our wedding but am so excited about the beauty of this place. It will be cozy winter wedding and I can't wait!!!
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    Lindsay Sent on 05/11/2018
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    Devil's Thumb is a beautiful venue and my guests still rave about the food. They were flexible with me when I requested pizza and ranch, my champagne was full all night, and the staff was so nice. The backdrop of the continental divide was breath taking... wish it wasn't so overcast so we could see the thumb!! Trisha was my event services manager and she is a southern gem.
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    Raphaela Sent on 05/24/2018
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    Overall, this is a world-class resort. Our guests (most of whom were from one of the coasts) couldn't stop raving about the beautiful setting and delicious food. We took full advantage of fly fishing, mountain biking, and horseback riding! It was like being at a summer camp with all our favorite people.

    However, we went through so many staff members in planning our wedding that it's hard to make specific comments as most people have left! They have a huge retention problem, which meant that our wedding was constantly being shuffled between staff members, and lots of details got lost in the transitions. (Shoutout to Maura for picking up the pieces!) Still, the attention to detail is just horrible and it was very, very stressful to work with this venue. As we basically rented out the whole thing, I definitely expected better service, both in planning and during the weekend.
  • U
    User965770 Sent on 10/09/2012
    3.6 out of 5 rating
    • Quality of service
      3.5 out of 5 rating
    • Average response time
      4 out of 5 rating
    • Professionalism
      3.5 out of 5 rating
    • Value
      3.5 out of 5 rating
    • Flexibility
      3.5 out of 5 rating
    There's no doubt that the Devil's Thumb Ranch is a gorgeous venue. Overall we had a good experience with the ranch and the folks in the planning office. They did their best to accomodate us, but keep in mind it's still a business. A few years ago, it was probably more of a cozy, family feeling but I think the ranch has grown enough in popularity and size that it's starting to feel more like a wedding/event factory than a home-y ranch. We had a couple of disagreements with the venue in terms of items that they were trying to nickel and dime on, but we were able to work out most of our issues in a positive way. I would recommend this venue with the caveat that they are building another wedding venue right across the road, so it's definitely going to become a place that just churns out weddings every weekend and also they are in the business of making money, first and foremost.
  • M
    Molly Sent on 09/21/2012
    3.6 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      4 out of 5 rating
    • Professionalism
      4 out of 5 rating
    • Value
      3 out of 5 rating
    • Flexibility
      2 out of 5 rating
    This is a hard one to rate. Fact of the matter is Devil's Thumb Ranch is expensive and they have food minimums and lodging minimums and they require you to have a day of event coordinator.

    But,the venue itself can't be beat. It is beautiful and all my guests were amazed when, just before my dad walked me down the aisle, the barn doors opened to a blue bird afternoon in late January. We got to bring the outdoors inside for our winter wedding and it was wonderful. The service on our wedding day was excellent. Even leading up to the even, the service was good. They did change their wedding sales person during our process and the transition could have been smoother, but we were very happy to have Stacy Horn take over for their other sales person.

    The lodging minimum is the most ridiculous part as you have to choose your wedding block before hand and you are in charge of paying for that block even if the rooms blocked don't get booked but you have reached the minimum with DTR rooms that you did not block. And those rooms outside the block are at whatever the going price of the rooms is when they are booked. The rooms in the block aren't even discounted. Really this is the most frustrating thing about DTR.

    The day of coordinator is actually really useful as they will help work with DTR and other businesses in the area which makes the whole planning process a whole lot smoother and less frustrating. I went with Pick Me! Floral & Event Design as Rami has done a million weddings at DTR and knows how the area businesses operate. Even after having lived in the Fraser Valley for 5 years myself, it was great to have her advice and help doing business in the area.

    The food minimum at DTR may seem ridiculous but the food is so good, that it is well worth it. I made sure that I sat down to eat my meal on my wedding night because I knew it would be great and it was. DTR also made miniature desserts for us instead of a wedding cake and everyone loved them.
  • A
    Amanda Sent on 03/18/2018
    3.4 out of 5 rating
    • Quality of service
      3.5 out of 5 rating
    • Average response time
      2.5 out of 5 rating
    • Professionalism
      3 out of 5 rating
    • Value
      4 out of 5 rating
    • Flexibility
      4 out of 5 rating
    Our guests had an amazing time! The front desk staff was friendly, the lodge is cozy, there's plenty to keep you busy, and the spa was also wonderful. We've heard tons of comments from our guests about how much they loved the ranch and can't wait to go back.

    Now for the hard part. We booked just over a year before our wedding with Sam. Since we had a tiny wedding (4 guests) we used the wine cellar for our reception dinner and also worked with the Ranch House Restaurant manager, Sarah, as the wine cellar is considered a private dining room. Several months later, Sam moved to another position at the ranch and Maura replaced her. Sarah also left abruptly and unfortunately many details we discussed had not made it into their files.

    About two months before the wedding, we still didn't have a ceremony site determined. After several weeks of "we're working on it," we made the trip to meet with Maura in person (we live in the Denver metro) with a list of questions and concerns and to view possible site locations. After the meeting we felt somewhat reassured.

    One month before the wedding, we were sent an updated brochure for the wine cellar that outlined new per person prices, new food and beverage minimums, different site fees, and very different dining options than we had in our contract and that we had seen when we booked a year prior. My understanding was this was due to new restaurant management. The week before, we were still going back and forth on the BEO. The day itself thankfully went smoothly and the restaurant staff were amazing.

    Overall, we wish we would have found a planner familiar with Devil's Thumb to help us keep details in order. We just didn't think we needed one for a 4 guest mini-wedding.
  • U
    User2415457 Sent on 11/08/2015
    3.4 out of 5 rating
    • Quality of service
      4 out of 5 rating
    • Average response time
      2.5 out of 5 rating
    • Professionalism
      3.5 out of 5 rating
    • Value
      3.5 out of 5 rating
    • Flexibility
      3.5 out of 5 rating
    BEAUTIFUL beautiful setting, our wedding day was fabulous and perfect! There was a transition of staff/wedding coordinator during our planner and the communication and response time improved. Without going crazy on decoration we were able to stay in a pretty good budget for the location. We went with buffet dinner which was actually really delicious! We aren't cake people so we just got a small cake for cutting and went with the dessert bar that was included in the cost of the buffet - it was delicious as well!!! They have some funny rules but I think they are consistent with other wedding venues, overall I would have my wedding there again in a heartbeat!!!
  • KimNYC
    Kimberly Sent on 09/21/2008
    3.4 out of 5 rating
    • Quality of service
      4 out of 5 rating
    • Average response time
      2 out of 5 rating
    • Professionalism
      3 out of 5 rating
    • Value
      4 out of 5 rating
    • Flexibility
      4 out of 5 rating
    This is an absolutely GORGEOUS venue. The lodge, barn, and wedding site are stunning and all of our guests were complimentary of the setting. The food was awesome. We had steak and salmon as main course choices -- both options were among the best wedding food I've ever had and were large portions as well. The passed HODs were praised by all. Service on the day of and at the wedding was impeccable. So, why the low ratings? Leading up to the event, the service lacked the kind of attentiveness one would expect when spending > $18K on dinner. The staff were nice, but were very clearly overworked. Their failure to respond to emails or to follow-up when promised caused a lot of un-needed anxiety on my part (un-needed because they did a great job in the end...). The lodge is gorgeous and could be up there with the best of luxury resorts except that the staff doesn't understand luxury service. The young and in-experienced staff wouldn't be a problem if they were properly trained. Instead you get amateur service that is at least friendly while often incompetant.

    In summary... I would reccomend DTR for a wedding, but a planner is a must and prepare yourself for sub-par service prior to the big day.

  • E
    Erin Sent on 05/29/2014
    3.3 out of 5 rating
    • Quality of service
      3 out of 5 rating
    • Average response time
      4 out of 5 rating
    • Professionalism
      3 out of 5 rating
    • Value
      3.5 out of 5 rating
    • Flexibility
      3 out of 5 rating
    DTR is a beautiful place to get married! The stunning views & ranch made it our perfect venue! Stacy was wonderful to work with & plan our special day & weekend. Unfortunately, Stacy moved & we were passed off to Kevin. This is where things started to go less smoothly. He was not willing to give much helpful advice or really even work much with you. I had envisioned a few things I wanted to happen at the wedding, however Kevin told us they don't allow it at the ranch. To my surprise, I have since looked at pictures of other weddings that took place the same year & they had some of the same items I had requested! We also talked with him about having menus set at each guest's seat for the reception (which is included in the DTR cost). When I got to the reception NO menus. I was later told by the DTR staff member there that night that he wasn't told about the menus. We were also supposed to have wine served to guests during dinner; only a couple tables actually got that service. I even told the staff who was picking up wine glasses & she left my wine glass & poured me wine, but continued picking up glasses & not serving guests. Communication was a big issue I noticed between Kevin & the DTR staff that was actually working the wedding. Stacy, who was now working for a wedding planner, was up that weekend preparing for a wedding the next night. She stopped by while I was getting ready to see how things were going & to wish me a wonderful wedding day! Kevin, on the other hand, did not stop by to check on us once. We only saw him one time that weekend while he was giving a tour to a potential wedding client.
    Even though our experience with our new coordinator was not up to the standards that DTR prides itself on, the rest of the staff & weekend was wonderful! The ranch had room for everything (rehearsal dinner, welcome reception, spa, etc.) It made for an amazing weekend for our families & guests! I will definitely recommend DTR, just ask for Lindsey.
  • J
    Jana Sent on 03/08/2017
    3.2 out of 5 rating
    • Quality of service
      3 out of 5 rating
    • Average response time
      2 out of 5 rating
    • Professionalism
      3 out of 5 rating
    • Value
      4 out of 5 rating
    • Flexibility
      4 out of 5 rating
    Devils Thumb is an absolutely beautiful venue. We had our wedding there in February and it ended up being absolutely amazing. The wedding team, however, has so much going on with other weddings and events that we had a hard time getting timely responses from them throughout the process. With that said, everything ended up great and we were overall happy with everything. You don't need to do much to the space at all to have a beautiful wedding. The food, drinks and ambiance were all great. It is expensive, but worth it!
  • H
    Hannah Sent on 06/05/2017
    3 out of 5 rating
    • Quality of service
      3.5 out of 5 rating
    • Average response time
      2.5 out of 5 rating
    • Professionalism
      3 out of 5 rating
    • Value
      3 out of 5 rating
    • Flexibility
      3 out of 5 rating
    This is the hardest review for me to write because we had such a flawless wedding weekend at DTR. The wait staff and bartenders were so professional, kind, and personable at our actual wedding. The food was AMAZING and the venue itself was so gorgeous. The front desk staff and valet were exceptionally kind and personable! If I were to rate the day of our wedding, it would be 10 stars out of 5 because it was just so perfect. All of our family and friends had the best weekend staying at the resort and enjoying the views, restaurant, spa, and each other's company. However, the wedding venue contact at DTR was far from ideal. We had to call to nag about room block numbers and details. We were called asking for large sums of money without being sent an invoice. Two weeks before the wedding, our original contact person at DTR quit and we weren't notified. Instead, I was notified from my wedding planner. The new wedding contact was curt and accusatory at times with me about what services DTR was supposed to be able to provide. The week before my wedding, when you should no longer be dealing with paperwork and contracts, I was still having to correct invoices and BEO forms. The entire wedding weekend, I never saw nor heard from this wedding coordinator for DTR. For how much money you spend to get married at DTR, it sure felt like they could provide a much better wedding service to their couples and their families leading up to the event. The lead up to the event did not inspire trust. If it had been up to the wedding team at DTR exclusively, I am confident our wedding would have been a disaster. Do not get married here without a talented and experienced wedding planner! Our month of planner/coordinator was the reason our wedding turned out so flawless because she was able to make the great parts of DTR come together and she coordinated with all of our vendors. I am beyond grateful that we got married at this stunningly amazing resort, I just feel other couples should know
  • U
    User1787465 Sent on 08/30/2014
    3 out of 5 rating
    • Quality of service
      4 out of 5 rating
    • Average response time
      2 out of 5 rating
    • Professionalism
      4 out of 5 rating
    • Value
      3 out of 5 rating
    • Flexibility
      2 out of 5 rating
    This venue is really beautiful and all the guests that stayed really enjoyed it. It is hard to find a more stunning location. Our wedding day went smoothly, the food was great, the service was great and we were really happy. So why the relatively low score: Well everything else was pretty bad! The venue for our post-wedding brunch was triple booked - we only found out because our wedding planner was also planning a wedding the next day and they were supposed to be having brunch there as well. The location for our reception had not been built when we signed the contract, but we were told it would have been finished at the end of 2013, it still was a building site in the summer of 2014. Again the communication from DTR was poor and would have been stressful if it had not been for our very proactive wedding planner. DTR are also not very flexible, for instance: if you want to hang any decorations you can't use their ladder, if you want to put anything in the fridge you can't (we were staying in a suite and it had a tiny fridge you could fit a couple of bottles of champagne but not much else). If you use DTR you will have a beautiful wedding and the wedding day will go smoothly BUT everything else is a little haphazard and it is expensive. We strongly recommend Jessica Adler as a wedding planner if you decide get married at DTR as she is awesome and knows the many peculiarities of DTR and took a huge load of our shoulders.
  • E
    Emily Sent on 09/11/2013
    3 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      0 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      3 out of 5 rating
    • Flexibility
      2 out of 5 rating
    We were married here a little over a week ago, so everything is still fresh. It was a beautiful, beautiful venue that has had our friend's friends asking where it was.

    We planned our wedding there in less than 6 months and working with DTR was very difficult. We had a wedding planner that was a liaison and we knew she had done quite a few weddings there, so that created a lot of trust, but our biggest issue was the responsiveness. We would wait weeks before hearing back on questions or contracts. In addition, the contracts were often not accurate, so please read yours carefully! We read plenty of reviews and they all expressed the same concerns but said you're day goes smoothly.

    We were also a little disappointed that we were not able to try the food and they do not do food tastings. You also need to make sure you are aware of all the extra fees upfront. They will charge you for any extra little detail and do not easily offer price breaks on anything.

    With all of that being said, it was a perfect day. The staff (outside of sales/contracts) was absolutely amazing. They make you feel like a king and queen and take care of you. The food was fantastic- everything from the appetizers to dinner to dessert- delicious! It was a fantastic venue for friends and family to gather for a weekend. My bridal party rented a cabin and it was the perfect space and big enough for the rest of my family members to join while we readied for the wedding.
  • K
    Katy Sent on 10/13/2010
    2.7 out of 5 rating
    • Quality of service
      3 out of 5 rating
    • Average response time
      2 out of 5 rating
    • Professionalism
      3 out of 5 rating
    • Value
      3.5 out of 5 rating
    • Flexibility
      2 out of 5 rating
    Devil's Thumb is hands down one the most gorgeous place you can get married at in Colorado. We chose this venue after attending a friend's wedding here in 2007, right before their renovation was completed. Since then, DTR has become much more of a wedding factory, I believe they have an average of 4 or 5 weddings a week there during the high season.
    If you chose to go with DTR, just know that you're paying a premium price for the location only. The venue fee is just the price of entry, you will get nickled and dimed and they will do little to accomodate any requests you may have. (Don't expect to put more than 10 people at a table, the 160 guest count for the barn is the max and there's no getting around that, anything you may want to do that may stray from the way they do things for every other wedding will not be accommodated).

    All this being said, I had the best day ever and really my review comes from the process leading up to the wedding and not the day itself, so take my feedback as a grain of salt.
  • L
    Lucynda Sent on 10/05/2017
    2.5 out of 5 rating
    • Quality of service
      3 out of 5 rating
    • Average response time
      2 out of 5 rating
    • Professionalism
      2.5 out of 5 rating
    • Value
      2 out of 5 rating
    • Flexibility
      3 out of 5 rating
    This is not an easy review to write. First, my guests had an excellent time! The property is top notch and the views are spectacular, so your guests will be very very impressed. My guests arrived on Friday for our Sunday evening wedding. We sprung for zip-lining and horse back riding for our guests and they were well taken care of. They had a blast! We did a stellar yoga class, hiked and played Frisbee golf. We took advantage of all Devil's Thumb had to offer. The front desk people were super friendly. Heck's service is hit or miss, but no one seemed to care.
    Now for the warning... From the time I signed my contract to my wedding night I do not feel like I was treated like a bride who spent a big chunk of money for such a small event. (40 guests). I was given 3 different wedding consultants to work with over the months leading up to the wedding. I'm certain there are things going on behind the scenes as Devil's Thumb Ranch that I'm not aware of because each consultant was very nice. They just don't take the time to make you feel like they are in control of everything. In fact, I was asked to sign my final wedding resume in the middle of my reception while I was standing next to my buffet line in my wedding dress in front of my guests. I think the lack of a signature was an oversight on my part, but I feel like that could have been handled in the 2 days prior. Not at our reception.
    Again, my guests were not aware of the stress I felt from planning a wedding from Texas. I worked with and signed our initial contract with Eliza. Then, we went the ranch in June and were told our rep was now Sam. We met her and worked with her at our tasting. We left feeling great. But, after returning to Texas we were given another consultant, Maura. We met her the day we arrived and did not see her again until she was asking me for a signature at my reception. Overall, I think we made the right decision because my guests raved about our wedding. But, sheesh. :)
  • U
    User2141858 Sent on 05/21/2015
    2.2 out of 5 rating
    • Quality of service
      3 out of 5 rating
    • Average response time
      1 out of 5 rating
    • Professionalism
      1 out of 5 rating
    • Value
      3 out of 5 rating
    • Flexibility
      3 out of 5 rating
    The venue is amazing and absolutely beautiful. However, working with their team to plan the wedding is a nightmare. We have been passed along to three different on site wedding coordinators because they keep quitting. Our current planner is incredibly unresponsive and difficult to work with. It takes 10 phone calls and emails to get an answer on something simple. We have a local wedding planner helping us as well, and she is frustrated with the lack of responses from the on site planner. While I highly recommend the venue, the process of getting the wedding planned was 10x more difficult than it should have been due to the on site staff.
  • U
    User2014067 Sent on 01/18/2015
    1.8 out of 5 rating
    • Quality of service
      3.5 out of 5 rating
    • Average response time
      1 out of 5 rating
    • Professionalism
      0.5 out of 5 rating
    • Value
      1 out of 5 rating
    • Flexibility
      3 out of 5 rating
    I was married here. Gorgeous location, very nice rooms. Much of the staff is very pleasant and accommodating to guests. To set this up, I should say we are an extremely laid back and fun couple, and we had an amazing wedding. However, we had a nightmare with the wedding department. The person assigned to us (Anna) rarely returned phone calls or emails, and made promises that never happened. Our contract was grossly incorrect on several occasions. She told us we would receive a final BEO for the wedding, it never happened. We never saw her the entire time we stayed at the ranch, even though we sought her out twice. She told our wedding planner on the day of the wedding that she was 'babysitting everyone.' The room set-up for the ceremony and reception was never given to staff by our assigned wedding person, and despite speaking with her one week before the wedding about having an OPEN BAR the entire night, the bar went to cash bar in the middle of the reception. We were told there would be no tip jar, yet there was. They didn't have the right linen sizes for their own tables. Multiple guests had HUGE issues making reservations. I could go on and on, but I expect a lot more from this place, especially because we were spending so much to have our wedding here. Please be careful if you are planning a wedding here. Please note that the wifi is horrible, and no one gets phone service, making organizing groups very difficult. I don't want to end this review without something positive, so I will say our guests loved the food.
  • A
    Allison Sent on 08/16/2017
    1.4 out of 5 rating
    • Quality of service
      1 out of 5 rating
    • Average response time
      2 out of 5 rating
    • Professionalism
      1 out of 5 rating
    • Value
      2 out of 5 rating
    • Flexibility
      1 out of 5 rating
    1) When we arrived to check in, our rooms were not ready (even though we arrived at check-in time). In fact, as rooms started to become available, I (the bride) was the last one to be assigned a room. That meant, after a full-day of travel, I was sitting in the lobby for an hour as guests were arriving & getting checked in. Not exactly how you want guests to be seeing you for the first time at your wedding.
    2) Our rehearsal dinner menus had the wrong names printed on them.
    3) Our welcome reception was scheduled from 8--10pm. The bartenders & the bar weren't set up until 8:20pm so guests who arrived on time were standing around not knowing where to go or what to do.
    3) I was booted out of my room every night I was staying there (3 nights) even though I was told we would be able to reserve the same room. (Think of the nightmare of having to move all of your stuff throughout the hotel 3 different times).
    4) An elderly couple who traveled to CO from NY for our wedding were kicked out of their room b/c the front desk told them they didn't have the 3rd night in their records. They were literally told to get out of their rooms & go find a hotel somewhere in Winter Park. DTR blamed the issue on having a new reservation system & some reservations being lost in the shuffle. That was incredibly embarrassing.
    I will say once DTR had our money, customer service went down the drain. I don't even want to go back there for anniversaries b/c they left such a bad taste in my mouth. I am not a super demanding person at all, but for the amount of money this venue costs, they should be top notch and they definitely weren't.
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