Destinations Found Reviews
Reviews
3.3 out of 5 rating
3.3 out of 5 rating
19 Reviews
66% recommend it
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Kristi B. Sent on 06/11/2022
So glad we worked with them!
I hired Destinations Found to be a day of coordinator a little over a month before our wedding and they were SO helpful. I'm so glad I ended up deciding to work with them! Jessica and Haley worked with us leading up the big day and did an amazing job decorating the venue and working with our vendors who communicated to us how they were great to work with and very helpful. Haley even met me at the venue a few weeks before to go over any final questions and helped us find some finishing touches for the wedding. We were able to hand out our decorations to them a few days before and didn't have to worry about any of those details which was amazing so we could be present and enjoy the big day. Thank you Jessica and Haley! -
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![Kendra]()
Kendra B. Sent on 02/07/2022A Pleasure to Work With
I hired Jessica for her month-of coordination package, and she was a pleasure to work with. She was super friendly and professional, and took care of everything on the wedding day so I didn't have to worry!Destinations Found's reply:
Thank you Kendra it was a pleasure working with you and Tony!! It was an absolutely beautiful day! Wishing you both the very best. -
![Meredith]()
Meredith B. Sent on 02/22/2022Amazing Wedding Coordinator!
Jessica was an amazing day-of wedding coordinator. I highly recommend her services. She and her team allowed me to have peace-of-mind on my wedding day. I did not have to worry about any minor mishaps or overlooked details. In fact, I somehow managed to bump the end of my flowers against the front of my dress during the ceremony and had an unsightly smudge down the front of my white wedding dress. Jessica seamlessly saved the day with a Tide to-go wipe and the dress was good as new for pictures and dancing the night away. Jessica and her team were behind-the-scenes heroes for our entire day! -
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Dianna H. Sent on 10/28/2021
My only regret is I didn't do FULL planning! She is an absolute MUST.
Jessica was a ROCKSTAR on the day of my wedding, and leading up to it. Let me tell you — I loved planning my wedding. But there was no way my wedding would have gone so smoothly, been everything we wanted, and been so perfect if she hadn’t been there.
If you’ve never been a bride, you don’t know exactly what happens on your wedding day. Sure, there are all the normal things — getting ready, maybe a first look, photos, the ceremony and the reception. But there are SO many things happening. People are asking questions, you’re trying to make sure all the things are getting done in the middle of getting your hair done, and somehow there are still things that you need to decide, despite it already being THE DAY OF. This happens *no matter how much planning you do*.
She ran the show from start to finish — she was there to guide us through every step of the day. She helped guide our vendors. (I literally didn’t have to answer a single question about vendors on the day of!) She kept things organized and helped reassure me, even though was 15 minutes late. She made sure we ate dinner. She told us how to cut our cake, (something I didn’t even KNOW we needed help with) reminded us to do our garter toss, bouquet toss, and all of the normal traditions. She took care of literally everything.
Jess was absolutely essential. And I let her do everything that day — I felt carefree, confident, and the last thing I was thinking about was any sort of timeline. I wasn’t thinking about our entrance or dances or anything. We were able to laugh and dance and enjoy each other and our guests, and she helped keep things naturally moving forward.
It was one of the best days of my life. And she’s a huge reason why.
Destinations Found's reply:
THANK YOU!!! What a day! You had the most beautiful setting, amazing vendors and a beautiful group of friends and family to help you celebrate! We were honored to be apart of your day and loved seeing all the pieces come together as well as the joy and excitement on both of your faces all day! Congratulations to you both!!! -
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![Jeff]()
Jeff S. Sent on 10/13/2021Fantastic!
Jessica was so professional, and on top of everything we asked of her. We hired her as a "day of" coordinator (as we already most of the wedding planning completed), and she was able to jump right in and take control of everything the way we needed her. We were very impressed and super-pleased.Destinations Found's reply:
Thank you Jeff and Tom!! Your wedding was one we will be talking about for years to come! We were beyond blessed to be a part of your day and helping to bring everything together for a most joyous celebration! Congratulations to you both! -
Rowan C. Sent on 12/08/2021
Jessica is an amazing wedding planner/coordinator
We loved working with Jessica! She made sure our big day ran smoothly and without a single hiccup (at least not any stressful or unmanageable kind!). Her demeanor—which is calm and balanced under fire, and lighthearted and playful when appropriate—helped us execute our wedding day with as little stress, and as much joy, as possible. She came into our planning efforts in the month leading up to our wedding, and spent the entire day with us to make sure everything ran smoothly. She was always on time, super dependable and reliable, and able to crack a joke (or laugh at our own silliness) when the time was right. We loved working with her, and wouldn't hesitate to recommend Destinations Found to anybody! -
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![Sara]()
Sara M. Sent on 10/04/2021Wedding Day Coordinator
Jessica did a fantastic job as our "day-of" coordinator. Anyone who has a large family knows how challenging it can be to gather everyone together and keep a wedding on time. I was truly able to be present with my guests because I had nothing to do, Jessica did a great job handling everything. She was super flexible when things popped up, and super communicative leading up to our event. She kept everything running smoothly and we were so glad we hired her!Destinations Found's reply:
Thank you Sara what a wonderful celebration with your entire family! We truly loved working with you and your family and wish you all the very best! -
![Megan]()
Megan C. Sent on 10/20/2021Hired and parted ways ahead of the wedding - info I wish I had
I went back and forth on whether to post this for a long time, but in the end I think hearing about our experience would have changed our initial decision to work with Destinations Found for month-of wedding coordination. We hired Jessica as our month-of coordinator a year or so before our wedding and decided to part ways a month ahead of our wedding because of poor communication; at the conclusion of this process, Jessica agreed to issue us a partial refund of our deposit. In the months leading up to our wedding, emails went unanswered for weeks, often needed follow-up from me, and often did not completely answer simple questions. As we approached the one-month mark, my then-fiancé and I felt increasingly uneasy about how the lack of communication would correspond to management day-of. We certainly didn’t go into planning thinking we would need to part ways with a vendor, but the communication issues were a deal breaker for us and our families.Destinations Found's reply:
I am sorry you felt you weren't being communicated with enough. As a bride and groom, you had so many things to juggle you shouldn't be felt feeling like you're in the dark. I apologize for making you feel that Destinations Found didn't meet your expectations.
Communication is important in the months leading up to a wedding. That being said, with month-of-coordination most communication happens within the month leading up to the wedding, as the weddings taking place sooner take precedence. While that's no reason to not respond, it is the reason that month-of-coordination is less involved in the months leading up to the wedding date. A month-of package refers to more planning, support, and guidance within the month of the wedding. The one-month mark should have been when we started more in-depth communication. We didn't believe you or your partner would be parting ways with us when we signed the contract with you, and we were sad to see you go.
We hope the day went wonderfully. We appreciate your feedback, and we wish you and your partner a lifetime of happiness and treasured memories. -
![Karissa]()
Karissa S. Sent on 10/04/2023Not Responsive
Pretty disappointed as Destinations Found has been recommended by our venue as well as close friends/colleagues, however I have sent multiple emails/inquiries and haven’t heard back. Even if they are busy on our date, it would be appreciated to be notified that the message was received and they are unavailable. -
![Kenzi]()
Kenzi M. Sent on 02/22/2024Do not hire
Buyer/ Bride beware
Do not hire Jessica Fuster (Destinations Found, Vermont Mobile Spirits) for your wedding planning or event planning or any planning.
Unfortunately we found out the hard way she is not true to her word when it comes to actually PLANNING anything. We are out over a thousand dollars and recently found that there are multiple other people that are also out thousands of dollars.
She has since blocked people that she owes money to, making it difficult for us to warn potential customers.
We are actively filing a small claims court process, but have been warned by other past brides she is dodging the paperwork that has been attempted to be served. We would absolutely love to bring her to justice and not witness anyone else lose their money to her.
Please help us make this public and help spread the word. -
![Ali]()
Ali R. Sent on 12/18/2023Disgusted do not hire
Do not hire this woman! SHE IS A SCAM ARTIST! If I could give zero stars I would. She is NON responsive. I have been reaching out since August (after she cancelled 3 weeks before my wedding) for a refund and have received excuse after excuse. She’s disgusting and rude. Dodging my calls and emails. Taking innocent people’s money and not refunding. I have no words to describe my disgust.i was left to scramble and deal with everything by myself. Not to mention she NEVER answered one email in the year and a half I had her as my planner. SCAM -
![Megan]()
Megan O. Sent on 09/14/2023If I could give 0 stars I would
I started working with Destinations Found about 4 months after becoming engaged. From the start, Jessica was unresponsive and consistently took weeks to respond to emails. I was constantly was following up multiple times on emails and when I did finally get responses, I was met with attitude and excuses such as “I apologize BUT”…”I’m understaffed, I’m stretched too thin, we had three weddings this weekend, I’ve been busy” etc.
At first, I excused her lack of response on the fact that my wedding was the following year. However, as time went by and my wedding got closer, it became clear that she was never going to put in any effort to do the job that I hired her for and help plan my wedding. I ended up planning my entire wedding myself.
To make matters worse, four days before my wedding she emailed saying she was no longer working/attending my wedding. She literally backed out 4 days before our wedding with zero explanation and no apology. She copied in another woman (who works for a completely different company) to take over for her. I have since called and emailed her and have been ignored. She is now completely ghosting me after taking our money and not providing the services she was contracted for.
I come from a catering and events background and have worked a lot of weddings myself and I can say Jessica is the most unprofessional and incompetent person I’ve ever worked with. I HIGHLY recommend NOT hiring Jessica from Destinations Found wedding planning. All she will do is cause you stress. -
![Camille]()
Camille P. Sent on 09/18/2023Please look elsewhere for your wedding planner
Our experience with Jessica was not one which I would suggest to other couples looking for someone to take the stress out of wedding planning, coordination, and execution. The positives I can say about Jessica are that she showed up and decorated for both days and that she sorted out a late night pizza issue that arose a few days before our wedding. The rest is, unfortunately, quite negative. We were left feeling as though she didn't really value us or our wedding the way you would want a planner to. Things could easily have turned to disaster, but our amazing families and friends ensured that our weekend turned out beautiful despite our planner not doing a lot of what she promised.
The Negatives
1. Communication: This is the biggest issue we had with Jessica. There were often emails that went unanswered for weeks, despite numerous follow ups from us. When we did get responses, they were often incomplete. We had to have multiple conversations where we voiced our displeasure with the lack of communication, were told it would be better, but then didn't see any follow through. Despite having weekly calls scheduled, we routinely had to email and call Jessica and leave multiple voicemails (because her phone always goes to voicemail) after the calls were supposed to start in order to get meeting links sent to us. There were also multiple occasions where she just didn't reply to any of those emails or calls so our weekly meetings ended up not happening. Her phone went straight to voicemail during the wedding weekend as well. We basically had to send people to search for her in order to actually get any answers from her during the wedding weekend. Perhaps biggest of all, she did not even take the time to seek out or check in with my wife until just before the reception (day 2 of events that we had hired her for). None of that behavior helps take the stress out of planning a wedding, but only serves to add to it.
2. Follow through and attention to detail: was also a major problem. We were promised renderings of what the decorations would look like as well as florals, but never received any of those. Jessica helped arranged shuttles for our guests, didn't really look at the timings so ended up having the company send us schedules that would have had our guests arriving an hour after our events were scheduled to start. My wife and I caught those mistakes and made the changes with the company, but that is something our wedding planner should have been on top of. We wanted childhood photos to be placed at the tables during the reception and printed out the photos, but Jessica never attempted to get those photos from us to actually put out. We also bought a neon sign to put out, but that was also not put out. Our guest book was also placed in a corner and the instructions weren’t put out, so very few guests ended up signing it. We also contracted her services for florals and the ones we received did not really resemble the photos we sent. If there were difficulties obtaining florals like the ones depicted on my wife’s Pinterest board it would’ve been great if that was communicated to us so we could’ve discussed other options. Also, multiple items were not received. More on this later.
3. "Coordination" during the events: She was present in person but didn’t really take any initiative to coordinate anything. My wife was basically ready to walk down the aisle and had to ask Jessica about her bouquet before someone got it for her. We purchased dried flower petals packets to give to the children at our wedding so they could throw them as we left the ceremony, but those were never given out. We realized this when our officiant directed the children to line the aisle and no one moved. Jessica was present for the ceremony but didn’t actually direct anything or coordinate anything. We had also asked Jessica to arrange for us to get appetizers from the caterers while we were getting ready for the reception so we would have something to eat while getting ready. This was also not done.
4. Transparency: After the wedding, we wanted to take a look at the invoices for the florals to see what we paid for and compare it to what was received to make sure that we weren’t charged for anything that we did not get. We discussed multiple items in the planning process which we did not receive so wanted to make sure we weren’t paying for those items. We never got emailed invoices and the links to the proposals were deactivated. I emailed Jessica twice asking for the itemized invoices and have still not received any reply from her. In the second email, I let her know that I would be disputing the charges with the credit card company if I didn’t get the receipts. This was also ignored so I had to dispute the charges through the credit card company. Maybe she will respond to the credit card company, but my guess is she will ignore them too.
Overall, we would highly recommend searching elsewhere for your wedding planner. She is not worth the money, time, or stress. My wife and I deserved much better from her, and couples reading this review deserve much better too. I think Jessica knows that we were displeased with her service because she didn’t follow up with us after the wedding to ask about how things went, and ignored our emails about the invoices. So please look elsewhere for your wedding planning services. You deserve much more from a wedding planner and Jessica is not the person to deliver the service that you deserve.
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