Decades Event Center Reviews

Great Venue. Great service. Super happy.

Trey and Tobias were great to work with. Trey was extremely helpful the day of the reception when we needed to move tables.

My husband, daughter & I toured Decades Event Center on Monday 20, 2024 with Austin. Our wedding date is on a Monday so during our tour Austin said their weekday fee is $750 for 12 hours. He asked how many people would be at our wedding & we said no more than 50-60. He said they normally charge a $450 security fee, but since it was going to be so small & on a Monday, plus we had told him we didn't want use of the alcohol bar. He said he would wave that & not have an officer on duty. So our charge would be simply $750. As soon as we got home from this tour, I had received an email from a Kale Smith saying it was nice to meet us at the tour, even tho we only met an Austin. But I instantly responded to his email saying we wanted to go ahead & reserve the date for the wedding. Nobody ever responded, so the next day I called. Kale answered & was nice & ready to send me an email with the information, price etc for me to sign & pay for. Once i told him the price of $750, he got rude & said it was $1000.00, not $750. I explained to him what Austin said & how it even states that amount on their website & on the Wedding Knot. He said he needs to change that, cause he is the Vice President of the company & knows his prices & it's $1k. Soon after we hang up, i sent him another email. He replied he will do 8 hrs for the $750. I responded asking him could he please meet me in the middle & do 10 hours so we don't feel rushed doing our own decorating & doing the practice run. No response from him. My daughter & I both called 7 times throughout the day, no answer, no response. I emailed again asking for an answer. Still no response. Today is Thursday 23rd, still no response. I called again & left a message. His voice-mail says, "For immediate response, send a text." So i did. Still no response! EXTREMELY RUDE, UNPROFESSIONAL BEHAVIOR! We will take our business elsewhere & be sure to spread our personal experience with this 'company' around to others. Attached is email & price proof.