DeAnna’s Reviews
Reviews
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4.5 out of 5 rating
4.5
Very good
49 reviews
Recommended by 90% of couples
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4.6 out of 5 rating4.6
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Value 4.6 out of 5 rating4.6
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Flexibility 4.4 out of 5 rating4.4
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User photos
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Anne Sent on 03/15/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent experience!
I bought my wedding dress at DeAnna’s, and I had such a wonderful experience there! They had asked for my general preferences beforehand so that they could pick out a variety of options to serve as a starting point. Diane listened carefully to my thoughts on each dress that I tried on, helping me to narrow down my options until we found the perfect one. When wedding dress shopping, there is always a concern that the staff may be pushy or try to rush or steamroll you, but Diane was the complete opposite. She was patient and open-minded, and she didn’t pressure me at all. Thank you, Diane! DeAnna’s was very accommodating when scheduling my fitting and alterations despite my limited availability since I live out of state. They made it easy throughout every step of the process. I highly recommend DeAnna’s! -
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Kendra Sent on 01/07/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Experience!
I had such an amazing experience getting my TWO(!!) wedding dresses at DeAnnas. I came by DeAnnas last May during the beginning phase of wedding dress shopping. I booked an appointment and got the chance to try on about 10 different dresses and ended up finding the one for my wedding in July 2020. I felt so special and listened to during my initial try-on, all of my comments were heard and I got to try on all types of dresses I thought I might like, even though I didn’t end up with what I initially envisioned! I picked out my perfect dress and was really excited about wearing it to my wedding, however, with the COVID pandemic we decided to postpone our big wedding and reception until next summer and chose to have a small elopement ceremony with our immediate family this July. Once this was decided I reached out to Dianne to see if I could get another dress for my small ceremony this year. She was so helpful, immediately responded to all of my emails and was so easy to work with regarding the second dress I picked out from the dresses I initially tried on. Dianne ended up letting me purchase their sample gown which was in great shape and it was altered to fit me for a great price. I would 10/10 recommend DeAnnas to anyone in the area looking for a wedding dress, it’s such a great, fun and special experience!-
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Michelle Sent on 11/01/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best shop ever - exceptional customer service!
DeAnna’s is pretty much the best shop ever. My wedding was in Oct 2020 and since we changed our original plans due to COVID, we ended up planning the wedding we had in a matter of weeks. My mom introduced me to DeAnna’s after she got her beautiful MOB dress there. I went for the first time a few weeks before my wedding to look for a shawl or coat to wear if it was cold on the wedding day. Diane had thoughtfully set aside different options that might work with my dress for me to try. Ironically, although I got a great and versatile white soft shawl, I ended up not needing it since it was 70+ degrees on my wedding day. Luckily though, I scored a ton of other things at DeAnna’s that were on my to-do list. I got my veil, earrings, and a belt to sew onto my wedding dress and loved all of them. Diane even gave a recommendation for our hair/makeup person that I ended up using! Diane and the whole staff at DeAnna’s are so helpful and provide exceptional customer service. I will be going back to DeAnna’s for sure!-
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Taryn Sent on 10/25/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Found the perfect dress at DeAnna's
I was unsure of the type of dress I wanted when I went to DeAnna's. Immediately Dianne pulled a few that she thought would suit my body type and style. Needless to say, I ended up choosing one of Dianne's original picks for me. The bridal suite here is so beautiful and since they only take one bride at a time, you really get the one-on-one attention that every bride truly deserves! Dianne is so knowledgeable and my alterations were perfect! I also purchased my veil and a beautiful shawl here. I highly recommend DeAnna's if you are looking for your wedding dress! -
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Alyssa Sent on 12/09/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best experience!
The entire staff at DeAnna’s is just absolutely amazing. Dress shopping was something I was extremely anxious about and my experience at DeAnna’s was hands down incredible. I had no clue the type of dress I wanted to wear on my wedding day and I had no idea what would look good on me so I let their expertise take control and I was nothing short of impressed. I felt absolutely beautiful in my Maggie Sottero gown. -
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Kate Sent on 11/24/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Personalized service
So happy with my dress!! Diane spent a ton of time with me to make sure I was positive I had the perfect dress. She has an excellent eye and is a true professional. -
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Kimberly Sent on 07/13/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I loved deanna's
I found my dress at one of the first places i went to look. I fell in love with it. It was just too expensive for my liking. I started looking around to find it cheaper somewhere else. I found DeAnna's , and although the dress was just a couple of dollars more here, the service at the bridal shop was AMAZING. I wanted to pay a few dollars more for the dress just because i knew that this was where I was getting the one on one attention that you do not get from other bridal shops. Diane perfected my dress and I knew I was in good hands. Thank you so much for this amazing experience.-
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+4 photos
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Elyse Sent on 06/15/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very Impressed
DeAnna's was recommended to me by a coworker who raved about how the bridal experience was so personalized and special. When I went to DeAnna's, I was blown away. The wedding dress area is so cute and quaint. They only schedule one bride at a time so you can feel relaxed and enjoy the process. There are lots of windows to allow the natural light to enter and make you shine. Danielle is so friendly and sweet and she really has an eye for picking dresses that match your style and body type. I found my dream dress and Dianne helped do flawless alterations. I would highly recommend DeAnna's!
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Laura Sent on 08/26/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
DeAnna’s was the first and only place I went to shop for my wedding dress. Danielle is amazing and helped me find just what I was looking for on my first try. I absolutely loved my dress and would recommend DeAnna’s to anyone! -
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Elizabeth Sent on 08/31/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I can't recommend this shop highly enough. Diane and Dannielle provided outstanding service. They went above and beyond to customize my dress, and make my dress perfect. -
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Danielle Sent on 06/10/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I bought my wedding dress from here and have no regrets. I love that they only have 1 bride at a time for their appointments. It really helps you to stay focused and enjoy one of your special days. The area you try dresses on is so beautiful and creates an ambiance that makes you feel like a princess.
Our consultant was Danielle. Danielle was able to read my style and body so well that Deanna's was the first and last place I went to. I only tried on about 8-10 dresses. Even the first dress she gave me would have been one I would have loved to wear! She never gave me styles out of price range and I even lucked out and was able to purchase a beautiful sample. All of their samples are the same price (just under $1000).
Definitely recommend checking out Deanna's. You should schedule an appointment by calling. They do alterations, but because I got a sample, I did not get alterations there. -
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Sarah Sent on 11/23/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I was so apprehensive about wedding dress shopping, but shopping at DeAnna's was a dream come true!! You make an appointment and have an entire bridal suite to yourself with undivided attention! We found my wedding dress & MOB & MOG dresses here. Everyone looked incredible with dresses that were flattering!!! The attention to detail was incredible! -
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Dena Sent on 09/15/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
What a wonderful boutique with a great selection of dresses! I found my Mother of the Groom dress here....or should I say, Diane found my MOG dress. I had been to at least a dozen other bridal shops and some stores such as Lord & Taylor and was getting very frustrated. A friend suggested going to DeAnna's, so what did I have to lose?? I am SO glad I did! Diane had several dresses already pulled for me when I arrived...one of them was a one-shoulder gown that I immediately handed back to her because I didn't want anything strapless (or 'half-strapless'). She encouraged me to try it on so I did....and it was the first time I actually smiled while looking in a three-way mirror. My husband was there with me and he loved it! I received many compliments on this dress that I almost didn't even try on!! Diane truly knows what she's doing!!! -
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Lorraine Sent on 08/19/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Deanna made me feel like a princess. We covered most of upstate NY and just couldn't find it and then...Deanna made it happen. She made us feel so special and like famiy. -
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Lauren Sent on 08/06/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I went to three other wedding boutiques in the Albany area and thought I found the "dress" until I went to Deanna's. I didn't think it was possible to have that "bridal moment" that everyone talks about when finding my wedding dress but then I had the opportunity to work with Danielle at Deanna's and now could completely relate to what all of those other brides were talking about. Not only were the women that work at Deanna's the kindest and most accommodating but they were knowledgeable about the wedding industry. They were an absolute pleasure to work with and in my opinion they had the most stunning bridal room to complete the overall experience. I went in with a budget and a few pictures of dresses I thought I liked and just by looking at me Danielle was able to help me find the perfect dress for me. The experience, prices and options for dress and accessories were way better than anything you find in Albany or Saratoga. I have already recommended this boutique to any bride I know getting married! Danielle and Deanna you are amazing at what you do and you helped to make me the most beautiful bride...thank you!! -
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Donna Sent on 12/11/20155 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I came in on short notice over the summer initially to look at dresses for my mother-in-law. After I heard that they had the "Carriage House" with sample gowns, I wanted to see if I could get an appointment as well. Once they heard I was visiting from out of town, they made sure to squeeze me in and spent so much time with me during the day.
I came to the shop frustrated after being in several stores and not finding anything I loved. Danielle worked so closely with us and really understood what I wanted. Even though I didn't buy that day, when I called back because I couldn't stop thinking about the dress I tried on, they were so great in helping me purchase the dress, even when it came to advice for traveling on a plane with the dress. I am so thankful for DeAnna's! -
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User2361467 Sent on 10/11/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I am so happy that I chose to get my wedding dress from DeAnna's. Diane really listened to what I had in mind and immediately understood what I was looking for. The first dress she pulled for me to try ended up being the perfect dress! Her attention to detail was incredible and she helped me with all of the finishing touches to bring the whole look together from the dress, to the veil and shoes! The shop is absolutely gorgeous and has a ton of selection. I brought my bridesmaids to get their dresses here as well. If you are looking for the perfect dress go to DeAnna's, you'll be so happy you did! -
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Nicole Sent on 10/08/20155 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Deanna's was the final place I visited to try on dresses and I was immediately captured by their beautiful room, large selection of gowns, and outstanding service. The thing that stood out to me most was when the consultant, Danielle, knew that I had found "the" dress, but encouraged me to try on some different styles to ensure that I was choosing the perfect one. She did not push me out the door, but rather took the time to show me different styles to ensure that I was choosing the dress of my dreams. I never had a doubt or concern that my dress would arrive on time and that my alterations would be perfect. Diane, the owner, fitted me and did a perfect job with alterations. She also spent time with me picking out accessories and helped me find the perfect ones! The staff at Deanna's is super friendly and the price of the dresses, alterations, and accessories are extremely reasonable. I would HIGHLY recommend visiting the ladies at Deanna's for all of your bridal needs! They are absolutely wonderful!
-Nicole (September Bride)
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Renee Sent on 09/28/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I recently got my wedding gown from Deanna's and they were amazing! I worked with Danielle & Diane and loved every minute of it!
First, as a plus size wedding gown shopper, I was having difficulties finding gowns that I could try on and actually picture myself wearing. So, one thing that I really liked and appreciated was that, Deanna's offered one of the larger selections of gowns for me to try on. I felt beautiful, which is how every bride should feel when wedding gown shopping. It's a happy time!! Deanna's is private and intimate which makes the experience that much better. I wouldn't expect to pay prices you would find a David's or other chains, but the quality, in my opinion, is far superior to what you get elsewhere.
But anyway, after finding my gown, the remainder of the process was just a wonderful dealing with the staff at Deanna's. They were able to get me in several times to make sure the gown fit just right and it looked amazing on my big day.
I would absolutely recommend Deanna's to brides shopping for an amazing gown! -
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Lisa Sent on 09/10/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Ive looked at all the rest & it was here that I found the perfect gown for my daughter's wedding I have to say I truly felt like a queen that day the aassociates were absolutely the best!! Thank U for the best experience -
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Rachel Sent on 08/13/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
If you are looking for your wedding dress you MUST go here! They are awesome, especially Danielle. I went to 3 other bridal salons and I'm so glad I was able to get in with them. The room is a private room, they make you feel comfortable and they aren't just trying to make a sale. They want you to be 100% about the dress before buying it! So glad i bought my dress from them! -
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Kristi Sent on 11/13/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
DeAnna's is a great boutique bridal shop. If your looking for personal service, where you are the focus of your attendant, not 10 of you, this is the place. Danielle was so great. She was able to read what I liked and didn't like and helped me find the most gorgeous, perfect dress. -
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Caitlin Sent on 10/14/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Diane at Deanna's Bridal Boutique is amazing. She truly knows what she is doing and is fantastic at it! The first dress she picked out for me what the dress I bought and everyone was blown away by how gorgeous it was. Even the bustle was done with care and love to make sure it was just as gorgeous as my train. -
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Alicia Sent on 07/14/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had such a wonderful experience at DeAnna's country shoppe for my bridal gown. Diane made the experience personal and special for me. The unique part of shopping at DeAnna's is that you are the only bride at the boutique and you get Diane's full attention through your entire appointment. Her selection is not as big as other stores, but for someone, like myself, who can get indecisive when making a huge decision, the selection is a perfect size. Once you gave Diane a description of what you were looking for, she has the gift of picking dresses that fit your exact vision, and her ability to accessorize and customize your dress based of your vision makes you feel like a true bride when you leave the place. We went back for my mother's dress, and she had the exact same experience. I felt beautiful on my wedding day because of Diane. DeAnna's was a wonderful experience. -
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Emma Sent on 06/02/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Deanna’s is a gem! The owner, Dianne, is such a delight to work with! She has such an eye for style – and provides great input for completing your wedding look! The bridal suite is gorgeous – the perfect place to try on dresses! It will make you feel oh-so special! I looked forward to each visit to DeAnna’s - and always left with a smile. Not only did I purchase my wedding dress from Dianne, but also my jewelry (which she had custom made to match my look), hair accessory, and bridesmaid dresses. She was patient as I made my way through the decision process – and always provided great suggestions. As if that wasn’t enough, Dianne used a piece of my aunt’s wedding gown to make my veil! She also put me in my contact with an incredible seamstress who transformed my mom’s wedding gown into a cocktail dress that I wore for our rehearsal! It meant so much to have her help in creating so many meaningful details. Thank you DeAnna’s for making this such a FUN process! -
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Jillian Sent on 04/06/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Stop searching and just go see Diane at DeAnna's! After visiting 3 other very well respected shops in Albany and Saratoga, I still couldn't find a dress that had every element I wanted. My mom, sisters and I walked into DeAnna's as our last appointment, and I was afraid I wouldn't find The Dress. We walked in and were lead to the second floor of the shop where all of the bridal gowns are. I told Diane what I liked and didn't like. She told me there was a dress she really wanted me to try on. When I saw myself in the mirror, I started to cry because it was the dress! Literally the first (and only) dress she pulled for me! Every fitting went very well. She was so great at recommending accessories as the day got closer, including my veil and hair pins (again, first things she pulled and they were perfect).
The prices are very reasonable, including the alterations. Diane only scheduled one bride/bridal party/mother of bride and groom per appointment, so she schedules our very far in advance, particularly when you are searching for a gown. Give yourself a 4-6 week lead for first appointments, especially if you're looking for a Saturday. -
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Holly Sent on 11/06/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Diane from DeAnna's Bridal is so sweet and WONDERFUL at what she does. After a terrible experience at another bridal shop a friend referred me to DeAnna's. They were very accommodating and kind. Diane is the best at what she does! -
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Jackie Sent on 09/16/20135 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Only bridal boutique I didn't leave in tears. Dee completely understood my vision and made it work with not trying to push me into something else because she didn't have what I wanted. Best bridal experience ever! -
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Cherie Sent on 08/29/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I think I went to just about EVERY bridal shop in the area searching for a gown. I WISH I would have made DeAnna's my first stop!! Tip: it takes about 2 weeks to get an appointment, so make sure you book as soon as possible to get yourself in (it's worth it!). First of all, the staff is super friendly (unlike some of the other local boutiques), and they made me feel right at home. The bridal salon is above the country store and has its own entrance... it is SO beautiful up there! I felt like a doll in a doll house! DeAnna's carries Maggie Sottero and that is what I ended up purchasing, along with my shoes, a belt, earrings, and a veil. Their prices are pretty reasonable, compared to other stores, and you are the ONLY bride in the salon when you go. Hence, why it takes so long to get an appointment... but it is great because it is one-on-one. The staff did not make me feel pressured at all to buy anything which made the experience THAT much better. I have friends who recently got engaged and I recommend them all to go to DeAnna's FIRST! -
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Rachael Sent on 08/05/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Diane at DeAnna's is amazing. Her bridal shop is gorgeous, it's exactly the type of place you imagine trying on beautiful gowns. She has a background in design, so she can give you good advice, but more importantly she's very supportive and encouraging for doing what you want to do for your day. I picked out my dress and went to my first fitting alone, and Diane made me feel completely comfortable and welcomed. I can't say enough good things about her! -
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Kara Sent on 10/20/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
DeAnna's really takes the dress shopping experience to a whole different level. When you come with your family/friends to shop you have a private room and a one on one experience with Diane who absolutley LOVES her job. There is no fighting with other brides for attention or help with a consultant. Its just you and Diane to find the perfect dress. When I walked into DeAnna's I had a set "type" of dress that I wanted. Diane blew me away when she actually knew more of what I wanted then I actually did. The dress I ended up with was no where near the dress I invisioned. It was 1 million times better then anything I could of imagined. Diane also doesnt give you a dress right off the hanger. She gives you the option and the ideas to make the dress your own. So no dress that leaves her shop is the same as the next. I loved working with her and I have already recommended her to my friends that are engaged. I wish I could wear my dress more then once!! -
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User919048 Sent on 09/01/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Diane from DeAnna's has a gift. I walked in, told her roughly what style I liked, and within moments, I was trying on a handful of the most beautiful dresses I have ever seen. Each one fifty times more perfect than any of the tons of dresses I tried on a terrible stores like David's Bridal. After just three dresses, she snapped her fingers and said "I've got it". She came back with my dream dress, the dress that makes you feel like a million bucks, the dress that gives you that "A-HA" moment. The appointments are private, one-on-one, so that she can completely dedicate her attention to you and pamper you as you should be pampered. The experience was beyond amazing and every dress fitting and appointment afterwards was just as awesome. You will not be disappointed with DeAnna's. Diane is AMAZING!! -
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Danielle Sent on 08/03/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Working with Diane from DeAnna’s was a pleasure! Diane, the owner of the Country Shoppe & Bridal Boutique, made me feel confident in ordering a dress with her, and so comfortable and at ease in her shop. DeAnna’s has an absolutely beautiful environment to search for your dress in- the boutique is gorgeous! It is private, open, expansive and really just makes you feel like you are the only bride searching for a gown. Which is pretty much true at the time, because the appointments run about an hour and 45 minutes if you need it, and Diane only works with one bride at a time- no one else is in the boutique while you are. And I could not have asked for a nicer person than Diane to work with to get my dress. I had an interesting dress shopping experience because I had a vision of what I was looking for (I’d see a specific dress online), but could not find the dress anywhere. (I went to various shops for 6 months before I discoved DeAnna’s). When I went in to DeAnna’s, they had the sister dress of the one I was looking for- so I tried it on to get an idea of the fit, material and overall style. I conversed several times with Diane- at my appointment and over the phone, and finally just decided to order the actual dress I’d viewed online (without ever actually trying it on!) from her. I was nervous doing so, but the reason I felt comfortable ordering from DeAnna’s was because Diane put me so at ease with the process of ordering, she put me in a variety of similar type/style dresses to the one I was looking for so that I could envision what it ultimately would look like, and she offered various strategies for what we could do to the dress when it came in. When my dress came in, I LOVED it! We did not have to do a single thing to the dress except shorted the neckline (the halter strap), and bustle, it was PERFECT! Diane was kind, patient, supportive and really made me feel like I was the only bride she was working with, when I know she has so many! Thank you!! -
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Caitlin Sent on 08/15/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Bought my dress here and loved it. The service was incredible, the prices are super reasonable, and the dresses are gorgeous! Great experience =) -
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Donna Sent on 12/23/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
For my daughter's wedding, we shopped around for gowns for weeks. As soon as we met Dianne, we knew we had found the right place! She was SO professional, calm and helpful. We really appreciated her advice... she had great suggestions that we would never even have considered. Every time we went back, we had her total attention and she never made up feel rushed. We also purchased all the bridesmaid dresses and the mother of the bride dress. They were great quality and the alterations were perfect. Everything, including veil and accessories, was first class, and very reasonably priced. Deanna's has my highest recommendation! -
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Laura Sent on 11/23/20105 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I bought my wedding gown from DeAnna's. It was my first place and I found my dress that night. Dianne in the bridal salon is WONDERFUL!! She is the kindest woman and extremely helpful. Above all, she is professional. I could not have asked for a better experience. I cancelled all other appointments and bought my dress from them. It was a flawless, gorgeous Maggie Sottero and I looked beautiful on my wedding day! Alterations were top notch! I also bought my birdcage veil, shoes, wrap, and a bracelet from them. On top of that, my Mother, Mother-In-Law and Bridesmaids bought their dresses from them as well. You will not beat the prices and the quality is amazing. My dress looked like it cost a fortune and it was very reasonable! I was thrilled with the outcome and would recommend them to anyone and everyone! Dianne made me experience so memorable and I thank her for that. -
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Jessica Sent on 08/02/20085 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This is the niceset dress shop I found between Albany and Buffalo. I explored at least 15 shops for my gown. This bridal shop is by appointment only and the personal service is exemplery. Make an appointment here and you are one-on-one with a bridal attire professional and you have the shop all to yourself and your family/friend. They offer designer gowns and all the accessories you can think of; veils, jewelry, shoes, spanks, bridal party attire, gifts. They offer unprecedented selection. Calm, clean, professional atmosphere for a fair price. Relax and choose your perfect gown and let them take care of all your wedding needs. Amazing. -
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Michele Sent on 09/17/20134.9 out of 5 rating4.9
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Let me start by saying that I knew exactly the type of wedding dress I wanted (big, poofy ball gown). I went to many dress shops. Nothing was fitting my vision. I also was starting to hate dress shopping after a month because I was getting frustrated & feeling hopeless. One of my bridesmaids recommended Deanna's to me. Her mother had gotten both her mother of the bride dresses there and loved it. So I booked an appointment. A few days before my appointment I had found 2 Maggie Sottero dresses that I liked & wanted to try on. I called around a bunch of other places that carried the line, but none had my dresses. When I went to Deanna's, I mentioned the 2 Maggies. She said she didn't have them, but could get samples for me to try on. I was blown away!!! She was shocked none of the other shops had offered to do that. Right away I knew with that kind of customer service I had found my shop. A few days later, I was back trying the samples on. I had decided on the Paris dress. We ordered it & 1 year later I was back for my first fitting. The dress was gorgeous. I decided to take the hideous bow off the front, turn the zipper back into a lace up, & add off the shoulder straps. At my second fitting, everything was done, but the straps plus I needed a veil. Diane took the scraps from the bow & made my veil which was incredible & found me a gorgeous tiara. My third & final fitting everything was done but the straps. She told me they would be done when I picked up my dress. The morning of my pick-up Diane called me and asked what time I would be down. She said if I came within the hour she would have my dress all laid out. I did, but she had must've double booked so I was unable to see it. On my wedding day, my straps were pretty, but one side was too loose and the other side kept popping off during the ceremony which I had to adjust. The double sided tape she gave me did nothing. I was a little disappointed. Overall, Diane was wonderful & I would still recommend Deanna's. -
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Sara Sent on 01/29/20124.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
I am a bride on a budget, like most, and was hesitant to contact DeAnna's. However, I learned that they have a Carriage House-aka a garage, where sample dresses go after the designer has retired the dress. Once in the carriage house the dresses are drastically reduced in price (300-700 dollars)and it is "cash and carry." They provide you with a list of seamstresses for your alterations. As for professionalism, Danielle with whom I worked, was AMAZING. She treated me with such care and attention even though we were not in the formal room. We had a one on one appointment which was about an hour and she never rushed us. My only negative comment was she insisted I only bring 1-2 people with me b/c of the size of the space. I brought 5 people with me anyway because they were all important to me. It worked out fine but I would have rather they didn't worry so much about how many people I was bringing. Overall I loved my experience and I have a BEAUTIFUL Maggie Sottero gown that I can not wait to wear!! -
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Susan Sent on 10/13/20174.7 out of 5 rating4.7
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
I had a great experience at DeAnna's . I bought my mother of the bride dress there. I felt so special and the entire experience from selection to final fitting was seamless, relaxed and enjoyable. My dress was very beautiful and I would recommend De Anna' s to anyone. -
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Sarah Sent on 07/22/20164.7 out of 5 rating4.7
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4.5 out of 5 rating4.5
I highly recommend DeAnna's Bridal Boutique. Dianne is a true professional and has a great variety of dresses from which to select. Unlike other chain dress shops, Dianne only has one appointment at a time, which means you have her undivided attention and you are the only one trying on dresses. The boutique is light and spacious with comfy space for any family or friends to sit. Think Kleinfeld without all the cameras. Every time I went I had a really, really great time. I think this would go for any bridal shop, but having an idea of what you like and being clear about what works and what doesn't is the best way to end up with what you want. Don't worry, you won't hurt anyone's feelings and instead end up with a beautiful you on your wedding day! -
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User1089565 Sent on 12/08/20124.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Diane has absolutely gorgeous dresses in her shop. I found a truly unique and beautiful dress for my wedding with her help. She provides personal, one-on-one service in her upscale shop. Her prices are reasonable, which is nice considering she has popular brands. She is wonderful to work with. The only downside is that she is the only staff person who takes appointments with brides so if you call with a question about your dress, it can take a while for her to get back to you. The only other downside is she is not a seamstress and does not have one in-house. For fittings, she pins the dresses herself and has them sent out to a seamstress. Regardless, she will work tirelessly with you to ensure your dress is perfect for your day. -
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Melissa Sent on 01/18/20154.4 out of 5 rating4.4
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
I went back three times for alterations and they were still not done correctly. It would probably be helpful if the lady who does the alterations came to the final fitting to actually see herself what needs to be fixed. I was so upset when I put on my dress on my wedding day and it didn't fit properly. I really loved Diane and I really loved my wedding dress the first time I tried it. My suggestions is to buy your dress here but go somewhere else for alterations. -
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User1303033 Sent on 08/26/20134 out of 5 rating4.0
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Quality of service 3 out of 5 rating3.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 3.5 out of 5 rating3.5
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Flexibility 4 out of 5 rating4.0
I have mixed feelings about DeAnna's. I went for a mother of the bride dress so I made an appointment and brought my 3 people with me. My daughter,sister and sister in law. She was very professional and nice when I was looking for the dress and we all walked out of there thinking we wouldn't go anywhere else. She was so professional and even when I went for my first fitting she was very nice but more rushed and fitted my gown very quickly. When I went to pick it up it was tight..borderline too tight..and I told her this but she said it would be fine and it helps keep the dress from falling down and she ordered me a scarf that she was going to make look like it was part of the dress. She pinned it the way she liked it and kept saying how nice it looked on me but when I left I went to my sisters house and she couldn't believe how tight the back was and the scarf had snaps that popped off every time I moved my arms. Even my husband thought it looked too tight. I'm glad I wanted the scarf to hide how tight the back was . I just wish she spent more time with the fitting and trying different options with the scarf because my sister and I made it look nicer that she did. Also I asked her when I got the dress how much it was..she said about $450. The alterations she said would be around $75 dollars. The dress ended up costing me $700 in the end. I liked her very much but I would question her more next time. -
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Joanna Sent on 07/26/20113.6 out of 5 rating3.6-
Quality of service 4.5 out of 5 rating4.5
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Average response time 3.5 out of 5 rating3.5
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 1 out of 5 rating1.0
I bought my wedding dress at their sample sale last October, so my experience is very different from the usual. I have heard they have a lovely bridal suite but for the sample sale, it's held in a garage. The garage is set up nicely, but a garage nonetheless. However, I would take that garage any day for the variety of samples and the prices that were at the same sale (my dress was only a Maggie Sottero for $328!). Sample sale or not, the service was still wonderful. You had a one-on-one appointment with a bridal consultant and she would help pull the dresses for you and get you into the dress. I worked with Billy Jo and she was phenomenal in helping me make a decision. Even though I was in a garage, I was able to feel like a princess in the dress that I knew was meant for me! I would absolutely recommend any bride looking at Deanna's for a more individual and unique approach. You feel pampered and they have a very different selection of dresses, which I found refreshing! -
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Danielle Sent on 08/31/20110.5 out of 5 rating0.5
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Quality of service 0.5 out of 5 rating0.5
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Average response time 0.5 out of 5 rating0.5
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Professionalism 0.5 out of 5 rating0.5
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Value 0.5 out of 5 rating0.5
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Flexibility 0.5 out of 5 rating0.5
I had the worst experience with DeAnna’s. My bridesmaids’ dresses came in long when I ordered them in short, one dress came in too small, and my MOH’s dress came in too big. When we told Diane, the owner, she said it must have been that they gained or lost weight, this was not the case, she sized them wrong. I had so many things go wrong with DeAnna’s I would have to sit here for days to tell it all. Basically, the service was horrible, I was unable to get a hold of anyone and once I finally did they were rude and short with me, and it would take days to get a message answered. For the amount of money we spent the service was horrible. Although, they do have beautiful dresses you can find the same brands at other stores with better service and the same prices. -
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User1184327 Sent on 06/03/2013
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Quality of service 0 out of 5 rating0.0
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Flexibility 0 out of 5 rating0.0
Very unprofessional service. I would not suggest this bridal store. They are extremely inflexible in helping solve even the smallest problems. No wedding is problem-free, and they feel that they are doing you the favor, and, therefore, will NOT work with you AT ALL. They added so much stress to my life! I was so sorry I didn't heed the warnings of other posts. It seems others have had the same issues: bad service, improper dress sizing, and not willing to correct their mistakes. They blame the customer. Their customer service is very poor-- rude, angry people. Also, the dress they ordered was 2 sizes too big and they refused to order a proper size. I had to spend a fortune on alterations and the dress still did not fit properly and it changed the appeal of the dress because the lines of the dress were altered so much. A very, very bad experience. -
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User1340985 Sent on 05/28/2013
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Quality of service 0 out of 5 rating0.0
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Flexibility 0 out of 5 rating0.0
Overpriced and unprofessional to work with. Terrible customer service. Steer clear! -
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Shannon Sent on 02/16/2011
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Quality of service 0 out of 5 rating0.0
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Average response time 0 out of 5 rating0.0
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I attempted to make appointments with Diane of DeAnna's several times, trying to plan said appointments within a week of appointments at other bridal shops, so that all the gowns I tried on would be relatively fresh in my mind. DeAnna's was able to offer me an appointment in the near future only ONCE, other wise DeAnna's was always booked 2 to 6 weeks out. I made the appointment for the ONE AND ONLY day that was offered in a reasonable space of time & unfortunately on that day my sister had a medical emergency that resulted in me rescheduling my appointment... for weeks away. Before I had even called Deanna's the 1st time I had already been to 7 other bridal shops & tried on countless gowns. I had my gown narrowed down to 2 dresses- 1 at Something Bleu Bridal Salon, another at Lily, (both in Saratoga), but there was a particular gown that DeAnna's carried that I had seen on line at a designers web site & wanted to try on before I made my final decision. En route to the hospital I called Diane & explained my situation,apologized, & told her that I'd be unable to keep my appointment that day. When I asked if Diane if she still had a time slot available for another day that she had informed me of previously, albeit 3 weeks away, she told me that it WAS still available. Anxious to try the dress on so that I could proceed with making my final decision, I booked the appointment for the time slot 3 weeks out, (for the retelling of what happened I'd like to clarify that the phone call I placed to Diane canceling my appointment was THE SAME PHONE CALL on which I RESCHEDULED). By this time I had spoken to Diane on no less than 3 separate phone calls & she had referenced this, most recent, appointment several times. Looking forward to trying on the dress for weeks I had the date & time of the second appointment committed to memory. I called the morning of the appointment to confirm, knowing it was for 2:00 that afternoon. A young woman who I had never talked to before answered the phone & told me she'd have to call me back in 25 minutes stating the appointment book was "upstairs" with Diane who was currently with another client & due to the fact that they were short-staffed there was no way for her to help me at that time; she took my phone number & again stated she'd call back in 25 minutes. Forty five minutes later I had not received a return call. I called again, the same young woman answered, made no apology for not returning my call & abruptly put me on hold. A minute or two later Diane picked up the phone. Diane claimed on the day of the emergency when we last spoke "we let you cancel your appointment on that day but you never rescheduled." I felt like I'd just been sucker-punched in the stomach. I said 'I absolutely most certainly did, you told me on various occasions about the availability of that appointment & I remember very vividly the reluctant feeling I had when I told you to please schedule me for THAT VERY APPOINTMENT, despite the fact that I really did not want to wait that long. I KNOW I DID!' Diane responded by saying "Well, I can see if we can squeeze you in today, but we were doing you a favor by scheduling you the FIRST TIME... the day you had your 'emergency...'" she was speaking in a very snide and patronizing tone & at this point I decided that I didn't care if DeAnna's was going to supply me with my dream gown for free, I ABSOLUTELY WAS NOT GOING TO DO BUSINESS WITH SOMEONE THAT TREATED ME SO TERRIBLY! I retorted by saying "well thank you for the favor but..." at which point Diane cut me off & in an even more sarcastic, snide, C-U-Next-Tuseday-like tone said, "I hope you have a WONDERFUL wedding and..." at which point I said 'Really, REAALLY, wow, F-U,' and hung up.
I would advise any and every one to avoid DeAnna's at all costs. There are many wonderful places in the Capital District to shop for your wedding gown... places that will go out of their way to make you feel like you are an appreciated, valuable, beautiful bride-to-be, and some of which may even make you feel like you are their ONLY priority. Don't waste your time with DeAnna's- I was never made to feel like anything more than one in a long list of numbers, a nuisance really... like I should feel privileged or special to even get an appointment there. Worse yet, the experience that should have been a joyous, special process of choosing my gown, was turned into a disrespectful debacle by Diane. Please, please do yourself a favor & save yourself the heart ache & anxiety of making an appointment at DeAnna's & go elsewhere. They don't have any dress labels that other bridal shops don't offer... the only thing unique about DeAnna's is that they made me feel like crap.
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