DC Centre Reviews
Reviews
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![Carla]()
Carla Sent on 06/10/2025Sharon was wonderful
I went to my cousin's celebration of life today. I was blown away at the venue, the professionalism, the organization and the decorations. Sharon greeted each of us, I assume she may be the manager or planner. She was wonderful and had this event run so smoothly and accommodating. I never would have thought of something like this, but I will definitely be using this venue for something soon and will be contacting Sharon. THANK YOU!!! -
Kari Sent on 12/16/2019
So glad I found this place!
We had our wedding reception at the DC Centre. From initial contact to the day of our wedding, everything was seamless and very well communicated. Sharon Dooley was really a pleasure to work with and the staff working the night of the wedding was wonderful. They put up my centerpieces and decorations exactly as I wanted and everything turned out beautiful! The food was really good as well! I would highly recommend the DC Centre for wedding receptions because my experience was amazing AND affordable. Thanks DC Centre! -
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![Faith]()
Faith Sent on 11/23/2019Very Magical!
The DC Centre was so flexible and very affordable! The venue is so beautiful and the staff was amazing! i highly recommend this venue! -
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![Caroline]()
Caroline Sent on 05/04/2019Absolutely excellent
Since getting engaged I have been overwhelmed with the thought of finding a venue but the second I walked into the DC Centre I felt like they had taken all of my stress and they were ready to help me plan my dream day! Sharon and Denise were so friendly and gave me so much great information and the booking process was easy and quick! I could not be happier with my choice! -
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![kyleandtrina]()
Trina Sent on 10/28/2009I could not have asked for a better venue for our ceremony and reception. Everyone was so helpful, calm, friendly and professional. They helped me think things out that I hadn't thought through yet, they answered every question I asked completely and with honesty (which I found that not all places would do), and they worked with our budget. In between our ceremony and reception, they provided all of the switcharoos quickly, quietly and efficiently. I felt safe, and trusted them with our wedding day without hesitation. The food was so much more than we expected (we did a buffet), and the service excellent. The atmosphere was exactly what I hoped for in my wedding...non-traditional, relaxed, unique ceremony, and a party of a reception! The dance floor was the perfect size..big enough so that everyone can dance freely...and everyone did! I loved that we had lighting options to help set the mood and match my wedding scheme. The only thing I would caution one about is that the bridal room is very small, has only one outlet (however, it is directly attached to the bridal restroom which has plenty of room for a large dress, and another outlet in there), so I would recommend getting ready elsewhere, bring along a power strip for touchups, and a lamp or two if you don't like the flourescent lighting. Also, there is only one small couch in there, so if the bridesmaids want to hang out in there too, bring in chairs, or hang out elsewhere. However, if you have your ceremony somewhere else, this is a perfect venue for a reception! Plenty of space, and I didn't feel like I needed to do much decorating because the venue is so classy on it's own! -
Jocelyn Sent on 09/28/2019
Made our wedding day so beautiful!
We had an afternoon wedding, had both our ceremony and reception there. We had hors d’oeuvres, our own snack table, and cake and dry beverage package. The ballroom fit our guest size well, about 160-170 people, and the staff transitioned the room for us from ceremony set up to the reception layout with the food tables and dance floor. The outdoor arch/garden was a beautiful photo scene for us, and the indoor decor looked so good with the decorations we brought as well. No major catastrophes or complaints, definitely recommend! -
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![Amanda Mickey]()
Amanda Sent on 09/14/2009Overall very pleased. The hall was beautiful and at the beginning very nice to work with the people. We had a last minute change with them to have the ceremony moved there because of weather for outside ceremony. They were very flexible and accommodated us. During the night though things were a little rushed and the coordinator was very abrupt with one of our host couples and guests. Very polite to the bride and groom though. We had a major issue about uncooked chicken. Majority of our guests we called said their chicken was uncooked. We had 2 pregnant bridesmaids which one of them got sick from it. A couple people had gotten sick including my husband! We had about 60 or so guests that made comments to my mother about the chicken. We brought it up to our coordinators and they came to the conclusion that they didn't want to reconcile anything with us. They basically gave us the answer we already got paid and you can't prove it. At this point we got the health department involved. I don't know how much investigating they did but if they looked at the tapes you would see how much food was returned to the kitchen. Overall, very pleasant at the beginning but I would NOT recommend this place to ANYONE!!! Not good people to do business with. -
![Gina]()
Gina Sent on 04/23/2010The DC Centre has a lovly site. Their value for the money is very good. Patrick our manager for the evening was fantastic. He did a great set up and was very willing to help in anyway. The food was great. THe thing I didn't like is the sales person was always in a hurry. I always felt rushed when I talked to them. This was my big day and I was holding both my wedding and my reception at the same location. They only allowed is in 2 hours early for pictures which made everything rushed. If it would have been nicer outside it would have been different but we were dealing with late March. I wish they could have been more flexible and not as rushed with the sales department. Great kudos to Patrick and his staff. They took good care of us! -
![Rebecca]()
Rebecca Sent on 10/13/2022Ceremony and reception venue
The Dc Centre experience was somewhere in the middle of best and worst. They followed through with almost everything that was discussed. Everyone was nice and welcoming and planning went great. Sharon was a little hard to get ahold of at times. Overall, the wedding flowed beautifully and was set up per our expectations, minus a little flaw that we were supposed to have mirrors under the centerpieces, but somehow that didn’t get on the event document.
The food was good.. Recently, they added two options for the taco bar entree.
The room captain was the biggest issue. My husband and I were told the room captain will be in the room the whole time making sure everything flowed nicely. The night of the event, they had two room captains and three weddings, so the room captains roamed between all three. After the ceremony we had to track down the room captains. Dinner was 30-45 min late getting changed over and the champagne and the toasting glasses for the head table never happened. Only for the bride and groom and we didn’t get to take the bottle home.
The DC Centre also promised to help to pack up gifts and decor and help take to our cars. That didn’t happen either. Luckily the security guard found a cart for us to use.
They definitely need more help if they have multiple weddings and it would be helpful to add later hours for meetings. -
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![kellerm7]()
Michelle Sent on 08/16/2010I'll start with the positives. The food was tremendous ... everyone at our reception commented on how great it was. I also really liked working with Shelly, she was great and very quick at responding to any questions we had. She made everything crystal clear as far as what we could expect on the night of our reception. She wasn't available the night of our reception and the manager of the facility was going to be there to oversee our night. It would take too long to type it all out, but I will say that at the end of the night the manager flat out told one of my guests how much we actually paid to use the facility. That is NOT ok with me ... it is very unprofessional to disclose that kind of information. -
![Melissa]()
Melissa Sent on 10/03/2022Short staffed and it showed!!
The planning process with DC Centre was great. They made it very easy. The Venue is beautiful and the food was amazing. When I arrived with my decor I was told how they were short handed and the lady said she was running a little bit behind. Very unprofessional to be talking about that. Then the day of my wedding I was met with the same information, 3 people called in sick and I had to share a room coordinator as mine had to be the bartender. The bartender ran out of beer and wine for a good hour. I had to wait for wine to even do the toast at my own wedding. The plates were dirty before we even ate. The server had long hair and he kept flipping it all over right in front of the food with no hair net on. The shared space for the bride/bridal party was all taken over by another wedding party. I was yelled at by another bride for taking pictures in the bridal suite for 15 minutes before she even got in there and was told that it was HER space that she paid for. However, I was under the impression that it was shared. That wedding party left everything in both rooms which made it hard to get in to go to the bathroom during my reception. I had asked for the isle to be wide enough for 3 people to walk down. I had to have my fathers walk behind me because there wasn’t enough room. I knew things would go wrong, but I didn’t expect it to be this ridiculous. I had to just let everything roll off my back because there was nothing I could have done to make any of this better. The only things that went wrong had to do with the venue and their staff. I don’t like to complain and I wouldn’t have had only one or 2 things been off. -
User873223 Sent on 07/23/2012The venue was nice. However, I purchased 4 trays of food (it was a small gathering) and the cost for the food was around 550 dollars. They brought the food in and after NINETY minutes they came in and told me that they had to remove the food for "health reasons" after it had been out for this amount of time. REALLY?? Cheese and crackers, a vegetable tray, and a fruit tray?? I had rented the room from noon til 6. I had guests at the party and they pullled the trays!!They told me that if they left it out longer than they would be responsible if someone got sick on the food since it was out too long. To that I say, PUT AN ICE SHEET UNDER THE TRAYS to keep it at an appropriate temperature. Then, they told me that I could not take ANYof it home. My guests had only eaten about 1/6 of the food. I was really upset. I asked them what they did with the food and I was told that it was "donated" to a homeless shelter. I purchased the food(at quite a profit margin for the DC CENTRE) and then they pulled the food and KEPT it. Of course, with guests at the party I didn't want to make a scene - but something feels sooo wrong about this. -
![Mike]()
Mike Sent on 07/13/2023The good and the bad about DC Centre
We got married in April and there were good and bad things about the DC Centre.
The good:
They set up all of our decorations, allowed us to do the ceremony in the same spot, put the chairs up, tore everything down and set up for dinner. Gave us the freedom to do what we wanted with the ceremony and decorations. It is a nice/beautiful venue the space is nice when everything is set up. Especially on a budget.
The bad:
The bartender did not show up. They had a backup but she was extremely slow - there was only 1 bartender and it took 20-30 minutes for our guests to get a drink. It was frustrating all night for guests to get their drinks as a long line built up the entire time.
Sharon - Sharon overpromises everything. Also very pushy and "sales"-y talking bad about all other venues in omaha. I can't tell you how many times she stated "well no other venue in omaha does this". Its all crap. Other venues do. Unprofessional way of pitching the venue.
Speaking of the overpromising: The cleanup. Sharon told us that at 10:30-10:45 the room captain will come and ask to pick up decorations, they will take presents out to the car, etc etc. They didnt. At 10:45 we had to ask the room captain when they would pick up and she gave attitude saying "I guess we could help", and was extremely unprofessional. We had to have all of our guests start taking things to the car, taking presents to the car, if we didn't we would have been there until 4 in the morning waiting for them to do it. This was the biggest failure and my biggest complaint of everything, because this is WHY we chose this place to begin with....we didn't want our guests to have to stay after and cleanup….watch the footage! I know you have it.
The DC centre was extremely persistent on noone bringing in shooters to the venue. Which completely makes sense and is reasonable. We understand you don't want to lose your liquor license. Not 1 guest brought in any shooters or alcohol (we had an open bar). I can tell you though, 1 of their staff members who was underage (high school at Millard North), we saw pouring alcohol into her redbull multiple times. They were so worried about our guests, but had no idea their employees were the ones they should be worried about.
We paid for Champagne for the toasts. They did not deliver on this either. Mother of the bride had to go ask the room captain for the Champagne and she said "well they need to go to the bar to get it". No, again, this is not what was promised. They finally brought it out after getting upset with the room captain telling her we paid for it — toasts were over by then.
We had a few guests who needed gluten free meals (we had a pasta bar). We told them ahead of time "oh ya no problem we will do that" - Sharon. Again, didn't deliver. We had to ask where the gluten free meals were. the room captain again got upset, like we were inconveniencing her, acted like she had no idea there was even supposed to be gluten free meals, and she went in the back and brought out cold noodles. Probably not even gluten free. The room captain was so unprepared for all the little details. What was more upsetting though was her overall attitude about it.
Overall - customer service was HORRIBLE. Everything was great until the night of. The mother of the Bride went to voice her concerns to Jackie and Jackie literally walked away from her. Everyone there was so unprofessional the night of. And we aren't looking for anything, no money back, we don't care. We were an extremely easy going couple. No bridezillas. At the end of the night the we got married, had a great time and it will be a memory forever. It is what it is. Just be aware of all of the overpromising and horrible customer service the night of. I just want others looking at this venue to know. And Sharon, Jackie or anyone else from the DC centre. You know who we are, and you have our numbers, please call us if you want to chat about anything. I doubt you will because you have our money…. 100% honest review.
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