David's Bridal & Men's Wearhouse Reviews
Reviews
We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
4.0 out of 5 rating
4.0
Good
74 reviews
Recommended by 80% of couples
-
Quality of service 3.9 out of 5 rating3.9
-
Average response time 4 out of 5 rating4.0
-
Professionalism 3.9 out of 5 rating3.9
-
Value 4.1 out of 5 rating4.1
-
Flexibility 4 out of 5 rating4.0
+6
User photos
-
Breana Sent on 10/05/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Prices and selection just right
Four beautiful bridesmaids dresses were purchased and prices were great as well as the staff -
Quality of service
-
Samantha Sent on 12/01/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Super Simple!
Great options available and DB and MW made it easy to find the right attire for us! Even after a mess up in ordering a shirt, MW made it right by expressing the replacement order and personally delivering it to our ceremony location just HOURS before the event. We never really worried and knew they would take care of it appropriately. They are amazing and greatly appreciated. ❤️ -
Quality of service
-
Emily Sent on 11/07/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I Said Yes to the Dress!
I had so much fun shopping for my wedding dress at David's Bridal. They made sure I found the perfect dress for my big day. Honestly, it seemed like the dress was made just for me. The experience was fun and exciting from start to finish. The friendly and helpful staff made sure my family and I were comfortable and satisfied. Once I chose The Dress we had a fun yes to the dress moment where I was able to ring a bell and receive cheers from the other shoppers and their families. The alterations team did a great job adding a bustle to the dress and completed the job very quickly. I love my dress and I loved the price tag! -
Quality of service
-
Silvia Sent on 11/03/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Reggie from the Atlantic Blvd was awesome!
I went to the one in Atlantic the first time the lady who helped me, Reggie was so sweet and easy to work with. Later I decided to change the dress and got a different girl and she wasn’t as nice or patient as Reggie ( this was at the one In southside) I ended up liking a design that wasn’t available in my size I that store but it was in the one from Atlantic, went back there and got my dress!so pretty I just wish I could have worked with the same lady! All their sales are final so make up your mind before purchasing accessories since they are not refundable. Veils and accessories are cheaper outside although shoes by betsey Johnson were cheaper here than online. -
Quality of service
-
Sarah Sent on 07/20/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Dress shopping
Found my dress very easily first dress I tried on -
Quality of service
-
Breanna Sent on 07/01/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
2019 Destination Wedding
I was able to find the perfect dress for my destination wedding and it was super affordable at Davids Bridal! They had the idea to add a rose gold sash to the dress which matched by engagement ring and it was perfect! I immediately began to cry because I knew this was it! Without there help I could not have found this dress~ They were also able to fit my daughters small frame dress to her very well in alterations. After finding my dress here we were recommended to Men's Wearhouse where we found similar colors for our bridal party to match each other easily. We were able to rent our suits to our destination site easily and were helped with a custom suit for our groom. The suit and fit turned out great and he can use it again! Great value and so easy to use this vendor! Thank you! -
Quality of service
-
Elle Sent on 05/31/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Beautiful dress & great service!
David’s Bridal (Regency) had a great selection, and my daughter was able to find her “dream dress” in our first visit! They make it fun too by having the bride ring a bell to signal that she said “yes to the dress!” We bought all of the bridal accessories here too and they were doing a buy 1, get 1 for 50% off! The sales staff are friendly and helpful and the alteration lady was perfect! I even bought by Mother-of-the-Bride dress here!
Thanks, David’s Bridal for a great experience!! -
Quality of service
-
Jennifer Sent on 05/30/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Sweet staff, good dress selection
We worked with Lacy at David's Bridal Southside. She was so sweet and funny and helped me find the perfect dress. It was my first dress appointment and I found my dress!
The appointment process on their website was also super easy. -
Quality of service
-
Tabitha Sent on 05/15/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Wedding Dress
Found the dress I loved in the store and then ended up buying it on their website for a lesser price -
Quality of service
-
Gloria Sent on 04/15/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Wedding dress
I would definitely recommend David’s bridal for any bride that is looking for a beautiful Gown everybody was so attentive and they made me feel special thank you . -
Quality of service
-
Ellie Sent on 03/03/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I loved my dress that I got from David's Bridal! I got so many compliments on my wedding day! My dress was around $950 + tax and the alterations were around $200. They have more affordable dresses in stock as well!
My bridesmaids were able to coordinate dress styles and colors at David's Bridal without us all going to the store together, which I think is a nice touch when bridesmaids don't live in the same city. -
Quality of service
-
User5922634 Sent on 11/08/20155 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Dress fit great except for length and it was right off the rack! -
Quality of service
-
Gabby Sent on 11/08/20155 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
They made the bridesmaid dress shopping so easy. They were very accommodating and knew exactly what both I and each of the other girls wanted. Alterations was also a breeze and very affordable. -
Quality of service
-
User5922590 Sent on 10/18/20155 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I went to David's Bridal at the avenues in Jacksonville, FL. The staff was AMAZING! They were so helpful in choosing the right dress. My favorite part was ringing the bell when I found THE ONE. They were so helpful on keeping me up to date on my veil order and belt order. My seamstress Mary was FABULOUS! She helped make it my dream dress! -
Quality of service
-
Ashley Sent on 07/07/20155 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I went to the Davids Bridal at the Avenues in Jacksonville, Fla. The Staff was so friendly and made me feel like a princess every time I walked in the door! I found the Dress of my Dreams on my first visit - and it was my dress that I tried on! I didn't even have to have it altered - it fit me like a glove!! -
Quality of service
-
Kat Sent on 04/30/20155 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I bought my wedding dress, wedding favors, and my bridesmaids bought their dresses form David's Bridal and it was a wonderful experience. The staff are so kind an patient and share in your excitement for your special day. They helped me find the most beautiful dress out of their extensive collection. David's Bridal has the feel of going to a boutique without the insane prices. I have been very happy with my experience with them. -
Quality of service
-
Ashlie Sent on 12/16/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
David's Bridal was a very good experience. They had a great selection of dresses and sizes, and I had the ability to pick my favorites in advance of the appointment. We got my wedding dress, bridesmaids dresses, and mother of the bride dress there. My only suggestion is that if you want personal attention, make an appointment on a weekday rather than a weekend. I had a Saturday appointment, and the consultant was having to help other customers at the same time.
Men's Wearhouse was fantastic. We had groomsmen from all over the country, and even one in Saudi Arabia up until the week before the wedding. They were very accomodating with the timing and sizing. One of the tuxedos was missing some pieces on the day of the wedding. and someone from the store drove to our venue to deliver the missing pieces. -
Quality of service
-
Devon Sent on 11/21/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I noticed that the average reviews for David's Bridal in Jacksonville, FL were not as high as I'm going to rate them. Everyone has their own experiences, especially with the wedding dress and bridesmaids attire, etc., and my personal process through this was absolutely AMAZING. Take every review, even mine, with a grain of salt!
My mom and I went to the David's Bridal in Arlington, off of Atlantic Boulevard. We met with a woman named Carole, and Carole will forever be a part of my wedding experience. She was warm, friendly, CARING, extremely helpful, FUN, and truly made me feel like the most beautiful bride, each and every time I walked through that door. She didn't share her opinion about any of the dresses, unless I asked her for advice, etc., which I liked because it's ultimately the bride's decision. She was by my side the entire time to make sure I had what I needed, and was simply personable and awesome to be around. Aside from the incredible customer service I received, the dresses were beautiful!! I tried on at least 12, and really liked about 5 and LOVED 4 of them. For me, that made the process easier - I had options and I loved those options. And, of course, I knew THE ONE when I tried it on and couldn't forget about it when we left to try another vendor. Also, the fittings went smoothly and they had me in my perfect dress only after one fitting.
We had visited a couple other wedding dress places and they either did not have what I liked, or they were way too expensive (again, for me, I didn't want to spend an exorbitant amount of money on my dress - this may be different for you), or both. David's Bridal, especially Carole, was consistent, relaxed, fun, beautiful, and timely. I had what needed each time I went in there. I highly recommend this David's Bridal location and speaking with Carole!! -
Quality of service
-
User1536575 Sent on 02/16/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
This review is actually for more than one site, because groomsmen from different parts of the country used the Men's Wearhouse in their area. The groom was based in Jacksonville. The guys looked great and were perfectly fit. Returns were all done easily at the location of the event. -
Quality of service
-
Jennifer Sent on 11/16/20135 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The girls at the store are so friendly and helpful. I had the most fun shopping for my wedding dress. They even saved the day when I had to get a different wedding dress (and alterations) just one week before my big day! -
Quality of service
-
Madeline Sent on 10/27/20135 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
My dress was perfect. Dress alterations done properly. Our guests love the dress and how my figure look in it. Thanks MaddieGeo -
Quality of service
-
Melanie Sent on 10/26/20135 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Davids Bridal Jacksonville Southside is awesome, and wonderful people assisted me with my dress selection. They tried so many options so I could see how my dress would look with different bling. Liz was awesome. I can't wait to get my bridesmaids fitted. -
Quality of service
-
Nicole Sent on 10/14/20135 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Very helpful with picking out my dress -
Quality of service
-
User5922562 Sent on 10/13/20135 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Had great service and I found the perfect dress -
Quality of service
-
Meghan Sent on 10/06/20135 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Davids bridal did an awesome job was very patient and called every couple months to see if I needed anything and also reminded me when it was time to get the girls dresses!!! -
Quality of service
-
User5922600 Sent on 09/14/20135 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Davids bridal on Atlantic was the best. The consultant were very helpful and attentative. I found the dress for me. I also found my flower girl dresses and my shoes. I got plenty compliments. My husband loved my dress and so did I. I would recommend Davids Bridal to all future brides. -
Quality of service
-
Ella Sent on 05/19/20135 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
David's Bridal at the Avenues took extremely good care of me and my bridal party. -
Quality of service
-
Tanika Sent on 03/03/20135 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
My counsultant at Atlantic Blvd/ Regency Square Davids Bridal Miss Carole was amazing. Then when I picked up my dress Miss Shayna was caring and responsive. She even told me about my options on my dress and steaming. I would recommend this place to others -
Quality of service
-
User950313 Sent on 09/27/20125 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
David's Bridal is amazing. They helped me pick the perfect dress. Their quality of my wedding dress was so amazing nobody believed I got it from there. Always get your dress from here! -
Quality of service
-
Tiffany Sent on 06/09/20125 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Beautiful dresses, affordable prices. Got my $750 bridal gown for $399 + tax and all my other accessories along with it for under $700 total. Very happy with this store. -
Quality of service
-
User2037706 Sent on 02/11/20154.9 out of 5 rating4.9
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4.5 out of 5 rating4.5
-
Flexibility 5 out of 5 rating5.0
I just rented ties and vests for the guys for my wedding. I used the location in Jacksonville for ordering and picked them up at another location a couple days before the wedding. So convenient! The girl that helped me order was extremely helpful, professional, and polite and made a great recommendation for the grooms vest/tie. I think it was slightly pricey for just the tie/vest but still reasonable. -
Quality of service
-
User5922622 Sent on 05/09/20154.8 out of 5 rating4.8
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 4 out of 5 rating4.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The David's Bridal on Atlantic Blvd was a great choice for me. I found my dream dress there for $99!! They were also very flexible, helping me customize my dress by adding silk flowers to it for a small charge. I definitely recommend! -
Quality of service
-
Jamie Sent on 09/29/20134.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 5 out of 5 rating5.0
I actually purchased my dress at the Gainesville location and had to stop into the Jacksonville location a couple of times for BM dresses, etc. I have read horror stories about David's bridal chain stores but after experience I don't knoenhownthatt is possible!!! The staff was always friendly and very helpful!! They even recognized me any time I came in :) def recommend them -
Quality of service
-
Racquel Sent on 07/26/20134.7 out of 5 rating4.7-
Quality of service 4.5 out of 5 rating4.5
-
Average response time 4.5 out of 5 rating4.5
-
Professionalism 4.5 out of 5 rating4.5
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
My dress was beautiful and I found one that was perfect for $99!!! -
Quality of service
-
User2984123 Sent on 02/23/20174.6 out of 5 rating4.6
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 4 out of 5 rating4.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Very nice workers and a lot of suits to choose from -
Quality of service
-
Randilyn Sent on 05/07/20134.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 3 out of 5 rating3.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
David's Bridal has many selections that are well priced and we definitely stayed within budget for what I was looking for. -
Quality of service
-
Evaristo Sent on 07/09/20154.5 out of 5 rating4.5
-
Quality of service 5 out of 5 rating5.0
-
Average response time 3.5 out of 5 rating3.5
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 5 out of 5 rating5.0
They match perfectly with David's Bridal. A little bit expensive but Unique! -
Quality of service
-
Marcella Sent on 03/02/20204.4 out of 5 rating4.4-
Quality of service 5 out of 5 rating5.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 3 out of 5 rating3.0
Found my perfect dress!
I found my perfect dress here almost right away! -
Quality of service
-
Laura Sent on 08/20/20154.4 out of 5 rating4.4
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 4 out of 5 rating4.0
-
Value 5 out of 5 rating5.0
-
Flexibility 4 out of 5 rating4.0
I didn't mean to buy a dress that day but found the perfect one! The process was kind of a whirlwind, my sales girl was working with me and another bride at the same time at one point. She was not pushy at all, very sweet and patient. **Special compliments to the alteration team. I lost weight before the wedding and they had to make adjustments a couple of times. I had a minor freak out when my corset ribbon bled green on the dress during a fitting. (I had dyed it emerald green since we were getting married in Ireland). The team did everything they could to minimize the damage and lift the stain. They made me feel like a queen during each appointment! Only con was the sales manager. When I was checking out they were going through the (anticipated) upsell, dress preservation etc. When I said I was going to sell the dress after the wedding she got the meanest look on her face and kind of shut down. I couldn't figure out what I had said to merit the reaction until I thought about it later. -
Quality of service
-
Kathleen Sent on 04/18/20144.4 out of 5 rating4.4
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 3 out of 5 rating3.0
I loved my consultant. Just wish the company would let you make payments on a new dress instead of putting one off the floor on layway. -
Quality of service
-
Chelsea Sent on 01/03/20144.4 out of 5 rating4.4
-
Quality of service 4 out of 5 rating4.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 3.5 out of 5 rating3.5
-
Flexibility 4.5 out of 5 rating4.5
We purchased my wedding gown,a MOH dress, 3 bridesmaid dresses, and junior bridesmaid dresses and MOB dresses here. fair price and very reliable. -
Quality of service
-
Slande Sent on 01/15/20164.3 out of 5 rating4.3
-
Quality of service 4.5 out of 5 rating4.5
-
Average response time 5 out of 5 rating5.0
-
Professionalism 4 out of 5 rating4.0
-
Value 4 out of 5 rating4.0
-
Flexibility 4 out of 5 rating4.0
This store was super busy on the day that I arrived with my bridesmaids. We did not have an appointment but by the time the ladies picked out their dresses and tried them on, the assistant manager helped me. They have a strict no pulling the bridal dresses off the hanger policy- so please don't help yourself :) I loved the first dress I tried on- thanks to my friend who picked it out for me. Their online notification system is helpful, too. I knew exactly when the bridesmaid dresses came in. -
Quality of service
-
Erin Sent on 02/07/20144.3 out of 5 rating4.3
-
Quality of service 4 out of 5 rating4.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 3.5 out of 5 rating3.5
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
It all depends on who you get as your consultant. I went twice. The first time I went with a larger party and my mother could not come with me. We had a lot of fun except when my consultant was too pushy and opinionated. She was a good consultant and knew her stuff, but our personalities did not match well.
The second time I went with my mother to look at my final picks. The girl I saw then was fantastic! She was helpful and happy and asked me lots of questions about what I liked and didn't like about each dress. She gave her opinion without overpowering my own.
The options they had were amazing. There were so many styles and dresses that it would have been hard to not find a dress that I fell in love with! -
Quality of service
-
Debbie Sent on 05/01/20134.3 out of 5 rating4.3
-
Quality of service 4 out of 5 rating4.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 4.5 out of 5 rating4.5
Large selection. Fast alterations. Fun environment. -
Quality of service
-
Chantel Sent on 04/23/20144.1 out of 5 rating4.1-
Quality of service 3.5 out of 5 rating3.5
-
Average response time 4 out of 5 rating4.0
-
Professionalism 4 out of 5 rating4.0
-
Value 5 out of 5 rating5.0
-
Flexibility 4 out of 5 rating4.0
The best part about my experience was that the dress I ended up buying was on sale for $349 (regular price $899) The consultant that helped me was ok. She started off a little rude, but after we got some things settled with her attitude, she got it together and the experience was enjoyable. -
Quality of service
-
Kathy Sent on 04/28/20124.1 out of 5 rating4.1
-
Quality of service 3.5 out of 5 rating3.5
-
Average response time 3.5 out of 5 rating3.5
-
Professionalism 3.5 out of 5 rating3.5
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
their service on my first outing was terrific. They were able to listen to my vision and show me dresses that made me feel like a princess. -
Quality of service
-
Adam Sent on 09/29/20144 out of 5 rating4.0
-
Quality of service 4 out of 5 rating4.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 4 out of 5 rating4.0
-
Value 4 out of 5 rating4.0
-
Flexibility 4 out of 5 rating4.0
There were no issues with Men's Wearhouse. I was able to get myself, the groomsmen and the fathers their suits without any issues. We had our party setup and they went in and got fitted when they were able. The pickup was just as painless except the waiting because of other customers but that's not a big deal.
David's Bridal was great for the most part. The bride and her bridal party were able to get their dresses at their store. There were some problems when the bride went in for her fitting. The employees that were "assisting" her gave her the dress and she was tasked to put the dress on herself without any help. Also, there was a time she had an appointment she was asked to rebook the appointment when she was at the store during the appointment time because they overbooked their appointments for that day. These minor set backs prevented 5s across the board but overall they were good., -
Quality of service
-
Yuko Sent on 10/01/20134 out of 5 rating4.0
-
Quality of service 3 out of 5 rating3.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 3 out of 5 rating3.0
-
Value 5 out of 5 rating5.0
-
Flexibility 4 out of 5 rating4.0
This is a review about the shop near Regency. I found a dress that makes me look beautiful. The price was very reasonable. I needed to wait for a while until I was able to try dresses maybe because I didn't have an appointment. However, I'm very satisfied with my dress and the purchase. -
Quality of service
-
Ashli Sent on 04/05/20134 out of 5 rating4.0
-
Quality of service 4 out of 5 rating4.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 4 out of 5 rating4.0
-
Value 4 out of 5 rating4.0
-
Flexibility 4 out of 5 rating4.0
They were great to work with, only a few times were they not that professional, but they pulled through and made sure everything was perfect! -
Quality of service
-
Richard Sent on 06/15/20153.9 out of 5 rating3.9
-
Quality of service 4 out of 5 rating4.0
-
Average response time 3.5 out of 5 rating3.5
-
Professionalism 4 out of 5 rating4.0
-
Value 4.5 out of 5 rating4.5
-
Flexibility 3.5 out of 5 rating3.5
Where do I start?!? It was a nightmare! I dealt with men's wearhouse for the groom and groomsmens outfits. Nothing went right and I was still fixing things two weeks before the wedding. Started with them overcharging everyone. Then it was them putting in the wrong date for the wedding (June 6, 2104 instead of 2015). Then it was swapping the best man and the groom on the whole reservation. Then instead of a $20 deposit on each groomsmen they charged one of them $70 for his deposit!!! Then it was listing the groom on there twice (yes they had me marrying two grooms) and trying to charge me for both! Then it was not having them pick up at the right locations. Oh and every time I had to have a groomsmen go in to get fitted, they couldn't ever find us in the system and they had to call me every time for me to fuss and 10 min later finally finding it. I had to go to three different men's wearhouses and also call corporate and the issue still was not resolved. Would not go back to them again!!!! -
Quality of service
-
Laura Sent on 03/17/20153.9 out of 5 rating3.9
-
Quality of service 4 out of 5 rating4.0
-
Average response time 4.5 out of 5 rating4.5
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 2 out of 5 rating2.0
Great store with a lot of dresses -
Quality of service
-
Erika Sent on 05/05/20193.8 out of 5 rating3.8-
Quality of service 4 out of 5 rating4.0
-
Average response time 3 out of 5 rating3.0
-
Professionalism 4 out of 5 rating4.0
-
Value 4 out of 5 rating4.0
-
Flexibility 4 out of 5 rating4.0
Great consultants and manager
Great experience! Found the dress of my dreams and wasn't pushed at all to purchase. I had a couple of problems with the dress when it came in but they were great at reordering it and making sure I was happy. A bridesmaid needed a different size after having the dress a couple months and since the tags were still on, they exchanged it as well. Good customer service! -
Quality of service
-
User5922540 Sent on 04/28/20163.8 out of 5 rating3.8
-
Quality of service 3 out of 5 rating3.0
-
Average response time 3 out of 5 rating3.0
-
Professionalism 4 out of 5 rating4.0
-
Value 5 out of 5 rating5.0
-
Flexibility 4 out of 5 rating4.0
My dress looked nice and was very reasonably priced. If you need a dress at the last minute, this is the place to go! The dress fitting experience was wonderful, and the girls worked hard to make sure that I got into a dress that I loved. They even helped me choose accessories. The alterations experience was not so great. It's like they put you in the dressing room and expect that you're able to get into the dress by yourself (um NO!). Also, I spent a lot of time waiting in that department. -
Quality of service
-
Amy Sent on 06/08/20143.8 out of 5 rating3.8-
Quality of service 4 out of 5 rating4.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 4 out of 5 rating4.0
-
Value 3.5 out of 5 rating3.5
-
Flexibility 3.5 out of 5 rating3.5
I went to the Southside Blvd location.
I had looked at their website many times before I actually went into the store. It was between two dresses. I tried both of them on and went with the first one that I tried. The consultant was professional and knowledgeable. She suggested that we go with a petite so we didn't have to take up the length. It came in fairly quick after ordering.
Value:
I love my dress and it was gorgeous. I paid $500 for it. Where they get you is the veil, tiara, preservation kit, undergarments, and alterations . After all is said and done, I paid $250 for alterations and $500 for the assorted accessories.
Flexibility:
Once you have a dress and accessories, you have to pay it all up front.
There is no flexibility in getting alterations...they is a certain day to get fittings and a certain day to pick up. -
Quality of service
-
User5922572 Sent on 03/29/20143.8 out of 5 rating3.8
-
Quality of service 4 out of 5 rating4.0
-
Average response time 3 out of 5 rating3.0
-
Professionalism 4 out of 5 rating4.0
-
Value 4 out of 5 rating4.0
-
Flexibility 4 out of 5 rating4.0
I got my wedding dress at the Southside Blvd location.
Pros: The consultant was extremely patient with me and was pretty good at helping to narrow down what I was looking for. She honed in on which aspects of the dresses I liked to find similar features in other dresses for me to try on. When it was down to two favorites, she gave me time to try both of them on again. I did not want to spend a great deal of money on a wedding dress and there was a nice variety in the price range I was looking for (<$1,000).
Cons: I felt pressured at the end into buying a dress right at that moment. We got the spiel about how it can take weeks or even months for a dress to come in once the order is placed (this was six months before my wedding date), and then alterations take a long time, etc. I had been planning on just looking that day but my mother had come with me to potentially buy the dress, and I think they could tell if they pushed they would get the sale. They also kept coming over with other accessories to see if I wanted to get a veil, or shoes, or a hair comb, or a brooch.
I ended up getting a dress I really did not like once I tried it on again at home and was distraught because no one had explained that all their dresses are final sale and cannot be returned (I had previously looked on their website where you can return a dress you order and thought the brick-and-mortar store worked the same). I will say that I was very relieved that they did let me exchange the dress for the other one I had my eye on. That dress was slightly cheaper and they won't refund the difference but they will let you apply it to get other merchandise. -
Quality of service
-
User5922542 Sent on 09/14/20133.4 out of 5 rating3.4
-
Quality of service 4 out of 5 rating4.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 3 out of 5 rating3.0
-
Value 3.5 out of 5 rating3.5
-
Flexibility 2.5 out of 5 rating2.5
I personally had a bad experience going here until I talked to the manager. The person who I was working with was not really listening to me when I explained to her what my budget was, I understand some times they will bring dresses that are a little over your budget, but she was bringing me dresses that were almost $800 over my limit. I told the lady certain things I do not want in a dress and what I do want and she didn't seem to understand that and when I told her I refused to try one of the dresses she brought out to me because it had everything I told her that I didn't want she said I was acting like a bridezilla. After talking to the manger I managed to work just with her and was able to finally find a dress. -
Quality of service
-
Thomas Sent on 03/21/20123.4 out of 5 rating3.4-
Quality of service 3.5 out of 5 rating3.5
-
Average response time 3.5 out of 5 rating3.5
-
Professionalism 4 out of 5 rating4.0
-
Value 3 out of 5 rating3.0
-
Flexibility 3 out of 5 rating3.0
There were ok for a chain. I would use them again if I had to. They were nice and pleasant, but I think there is better value and overall service in other places. -
Quality of service
-
Kayla Sent on 09/24/20133 out of 5 rating3.0-
Quality of service 3 out of 5 rating3.0
-
Average response time 3 out of 5 rating3.0
-
Professionalism 2 out of 5 rating2.0
-
Value 4 out of 5 rating4.0
-
Flexibility 3 out of 5 rating3.0
My experience could have been better if I would have had a more experienced consultant. -
Quality of service
-
Jess Sent on 03/09/20133 out of 5 rating3.0-
Quality of service 2.5 out of 5 rating2.5
-
Average response time 5 out of 5 rating5.0
-
Professionalism 2 out of 5 rating2.0
-
Value 0.5 out of 5 rating0.5
-
Flexibility 5 out of 5 rating5.0
I used the David's Bridal at Regency. They told us to make an appointment so we'd have an attendant with us. We did do as they said, but basically were left to our own when we were there. My mother had one hand in a brace and it would have been nice if someone had been there to help me in and out of the dresses. The dress was very reasonable, but everything else there was basically highway robbery. My dress needed very little alterations outside of buttons and loops for the bustle, but even after the discount we got, it was still $300! And the veil too. I could have gone to Joannes and made it for around $30-$40 and it be as good as the quality of the one we bought from them that was $200. Plus their dress cleaning and package deal for $100 is nice and all, except finding some place that has fedex. We had one communication error, which was about the bag my dress was in, apparently it was recalled for the very issue we were having (it ripped every time you touched it) and they didn't inform us. otherwise they were very up on staying in touch with me letting me know when my dress came in and for alterations. I would recommend for the dresses only ladies, find your accessories and alterations elsewhere! -
Quality of service
-
Nikki Sent on 10/26/20132.8 out of 5 rating2.8
-
Quality of service 2.5 out of 5 rating2.5
-
Average response time 2.5 out of 5 rating2.5
-
Professionalism 3 out of 5 rating3.0
-
Value 2 out of 5 rating2.0
-
Flexibility 4 out of 5 rating4.0
I went to David's first to try on dress and that time it was ok. They were not very busy and the lady helping me in the dresses listened to me and picked out what she thought I would like in my price range. She brought out some beautiful dresses and I enjoyed my time there. In the end I did not buy a dress there. But I ended up going back to purchase a corset for under my dress. This time I felt very hurried. They throw me in a dressing room and luckily my MOH was with my to help get in the thing, b/c the lady showed me a room, gave me my corset, and was gone. I was not happy with that experience at all. I say stick to the small bridal boutiques. I got a beautiful dress on a crazy sale and had 20x a better experience then I did here. -
Quality of service
-
Alysa Sent on 05/08/20192.6 out of 5 rating2.6-
Quality of service 3 out of 5 rating3.0
-
Average response time 3 out of 5 rating3.0
-
Professionalism 2 out of 5 rating2.0
-
Value 2 out of 5 rating2.0
-
Flexibility 3 out of 5 rating3.0
In-Store Experience Not Very Professional
Our In-store order was like pulling teeth and not very professional. We had limited resources to even see what it was that we were ordering. The girl that was helping us was eating and engaging in conversation with co-workers during our visit. The tux came in the day before with the wrong measurements (arms came in too short) and a different vest than what we ordered. Overall the tux did not fit very well-- it was described as a slim fit but was loose in all the wrong areas. -
Quality of service
-
User5922552 Sent on 05/18/20142.6 out of 5 rating2.6
-
Quality of service 3 out of 5 rating3.0
-
Average response time 3 out of 5 rating3.0
-
Professionalism 3.5 out of 5 rating3.5
-
Value 1.5 out of 5 rating1.5
-
Flexibility 2 out of 5 rating2.0
First of all I do want to say my daughter' wedding dress was gorgeous and she looked stunning in the dress. On our first visit, our consultant was very good and only showed us dresses in our budget until we upped the budget to have some more choices. She was not pushy and really helped us out when my daughter wanted to return the cheaper choice and buy the more expensive dress. She called us when it went on sale again so that was great! The main problems ware how they underestimate alteration costs when you are buying the dress ... So we were in for a costly surprise when we had alterations done. Be very careful if you shop there or better yet, check out some of the smaller bridal shops before you make a decision. The bridesmaids dresses were pretty and a reasonable value though.
-
Quality of service
-
User5922578 Sent on 04/30/20142.5 out of 5 rating2.5
-
Quality of service 2.5 out of 5 rating2.5
-
Average response time 2.5 out of 5 rating2.5
-
Professionalism 2.5 out of 5 rating2.5
-
Value 2.5 out of 5 rating2.5
-
Flexibility 2.5 out of 5 rating2.5
The dress I chose was perfect and at a surprisingly low price. As for the service: let me just start by saying this is a tale of two different stores. The store in Regency was great and the store at the Avenues location was terrible. Avenues Store: I was stuck with a saleperson who was not only pushy and tried to pressure me into buying things I did not want/need, but her "friendliness" was forced & kept stressing that I had to buy NOW. When I came back for my slip and bustier, it was an even worse. The slip I tried on was frayed & dirty, so I asked her to give me a new one. She sold me another one, but as soon as I purchased it, I looked at it and there was a huge iron burn along the bottom. I took it back & the manager exchanged it without so much as an apology. Bustier: the only one they had in stock was on the bigger side and that was buttoned all the way at the end. I asked her to call the other store & she supposedly called & said they didn't and that I should buy this one as it takes several weeks to get one. I said I still planned on losing more weight (which I did) & buying one too big would be pointless to which she said laughingly "oh you won't lose more weight." I still refused to buy it. I called the other store right after I left and found that I was the first to inquire about it that day, so she lied to me as well. I still needed to get my dress altered with a bustle, but I didn't want to deal with that store again, so I decided to give the Regency store a try.
Regency Store: I'm glad I did. Not only were the alterations perfect & made my dress look even better than it did before, but all of the ladies (seamstresses, sales people, store manager) were VERY kind & friendly. Other brides there looked like they were actually enjoying the experience and not being pressured. I wish I could have purchased that same dress from this store instead of the other. -
Quality of service
-
Todd Sent on 04/01/20142.3 out of 5 rating2.3
-
Quality of service 2 out of 5 rating2.0
-
Average response time 3 out of 5 rating3.0
-
Professionalism 2 out of 5 rating2.0
-
Value 2 out of 5 rating2.0
-
Flexibility 2.5 out of 5 rating2.5
Be prepared to have your wedding party grab your dresses and help you into them as the staff at David's Bridal generally does not have enough staff on hand and/or just simple doesn't care. The main reason I choose DB was they did ultimately have the one, however after dealing with the staff if I had to do it over again I would have walked out and never returned. -
Quality of service
-
Adrianna Sent on 04/17/20162.2 out of 5 rating2.2
-
Quality of service 1 out of 5 rating1.0
-
Average response time 3 out of 5 rating3.0
-
Professionalism 1 out of 5 rating1.0
-
Value 3 out of 5 rating3.0
-
Flexibility 3 out of 5 rating3.0
Went to the David's Bridal on Southside for my first time looking for dresses, and left in tears, my consultant didn't say more than two words to me the entire time I was there. My mother had to go and find dresses for me to try. I had the ultimate horrible experience. I called customer service and explained the situation and they were pretty much just like oh well.
Went to the one in Regency and had a better time. -
Quality of service
-
Jillian Sent on 12/20/20162 out of 5 rating2.0
-
Quality of service 2.5 out of 5 rating2.5
-
Average response time 2.5 out of 5 rating2.5
-
Professionalism 2.5 out of 5 rating2.5
-
Value 1 out of 5 rating1.0
-
Flexibility 1.5 out of 5 rating1.5
They overcharge for adding a bustle to the dress and their headpieces are over priced. Unfortunately, it is the only place I could go where they had one in Little Rock Arkansas and in Jacksonville Florida so I could dress shop with my mom. With they still carried the Disney dresses. -
Quality of service
-
Amanda Sent on 04/22/20141.9 out of 5 rating1.9
-
Quality of service 1 out of 5 rating1.0
-
Average response time 2.5 out of 5 rating2.5
-
Professionalism 1 out of 5 rating1.0
-
Value 3.5 out of 5 rating3.5
-
Flexibility 1.5 out of 5 rating1.5
I told myself going into my wedding that I wouldn't buy from David's Bridal because of the experience Ive had there with being a bridesmaid so many times. I did find my dress there and purchased it. I noticed 4 other friends had posted Facebook pictures after I bought my dress and they all had the same one. I took it back to exchange it for a new one. I ended up after hours finding one I loved, only to get to the counter and be told it couldn't come in before my wedding date. Why show me then? I was upset and ordered a second best. The entire time I waited for #2 to come in, I regretted it. I wasn't happy with it and didn't look forward to it. I walked in and found one I absolutely loved. I ended up getting it and loved every minute of it.
I do not like the way the staff treats their customers. I also purchased the dress at one price and before it even came in it was one sale. They would not even listen to me when I asked for the difference back, after all I hadn't even got the dress in my possession before it was on sale. They stuck to a firm no. I didn't have the energy to battle with David's Bridal anymore. I love my dress but I hope I never have to buy any bridesmaid's dress from them again. -
Quality of service
-
User5922554 Sent on 05/29/20141.8 out of 5 rating1.8
-
Quality of service 1 out of 5 rating1.0
-
Average response time 1 out of 5 rating1.0
-
Professionalism 0.5 out of 5 rating0.5
-
Value 5 out of 5 rating5.0
-
Flexibility 1.5 out of 5 rating1.5
Where do I begin...The only thing that was not a disappointment was the beautiful dress I found on sale. I received so many compliments on it at the wedding and the photos of it were gorgeous. The staff and experience at the store however, were absolutely horrendous. Starting at the top with the rude and snotty manager. She actually handed a dress to me that belonged to someone else when I went to pick up my dress. I luckily checked the bag in my car before I drove off only to find an ivory silk gown that was nothing like mine. I went inside to pick up the right dress and return the one they had given me. She actually seemed annoyed at me when I pointed out the mistake to her and the other employees!! Unbelievable. Despite this interaction, I once again went to the store for alterations thinking that I would be able to save some money. Well I did save money, but I guess you get what you pay for. During the fitting I requested that the seamstress take in another inch at the bust and she declined, saying that it might give me "back fat." Wouldn't you know when I went in to pick it up, the dress was still falling off of me! I gladly took it somewhere else and had it altered again rather than deal with this store again. -
Quality of service
-
User5922544 Sent on 09/16/20131.5 out of 5 rating1.5
-
Quality of service 0.5 out of 5 rating0.5
-
Average response time 1 out of 5 rating1.0
-
Professionalism 2 out of 5 rating2.0
-
Value 3 out of 5 rating3.0
-
Flexibility 1 out of 5 rating1.0
There are two locations in Jacksonville, and I am reviewing for the one on Southside Blvd ("David's Bridal at the Avenues").
I have been very displeased with their customer service each time I go there or call there, except for one time. The day I actually picked my wedding dress out, a young lady with Red hair (who told me to call her "Red,") was extremely helpful, and really seemed like she had my best interest at heart. I was torn between two dresses; one was quite a bit less expensive than the other one, and she actually suggested the less expensive one because she said it was just more flattering than the other. I thought that was great, she could've gone for the higher commission but was more concerned with my satisfaction.
Every other time has been horrible. The first time I went to try on dresses, the lady helping me acted like I was an inconvenience for wanting to try more dresses (and I only tried 6 that day).
My mom and I went to look at their invitations in person, and the lady "helping us" literally pointed towards the back, said "They're in a book back there," and walked away.
Then, when I went to my first dress fitting, the same sort of thing, the lady at the front pointed towards the back and said "go through the curtains," and walked away. So I wondered to the back and saw many curtains, finally another patron pointed me in the right direction. Then when I was actually in there, the alterations ladies didn't even help me get my corset OR dress on! I had to walk out of the dressing room half naked to flag someone down.
And finally today. I called (very late, my wedding is in 26 days) to order my flower girl's dress. She was diagnosed with stage 4 cancer in January, and we're ordering so late because we weren't sure if she would be up for traveling, or even alive. And the lady wouldn't budge, she had to have a size or else we're SOL. -
Quality of service
-
Nicciana Sent on 10/15/20151.4 out of 5 rating1.4-
Quality of service 1.5 out of 5 rating1.5
-
Average response time 3 out of 5 rating3.0
-
Professionalism 1 out of 5 rating1.0
-
Value 1.5 out of 5 rating1.5
-
Flexibility 0 out of 5 rating0.0
There is a David's Bridal on the south side of Jax that I'd never step foot into again. I'm not sure of who the saleswoman was but she was extremely pushy and demanding of me picking a dress ASAP. I'm still not sure why she overstepped her boundaries because she was not the salesperson I was scheduled to work with. I'm suppose to feel special on my dress choosing day. Instead, she made me feel like I was wasting her time. I couldn't get out of there fast enough -
Quality of service
-
Lani Sent on 02/22/20171.1 out of 5 rating1.1
-
Quality of service 1 out of 5 rating1.0
-
Average response time 0.5 out of 5 rating0.5
-
Professionalism 0.5 out of 5 rating0.5
-
Value 2 out of 5 rating2.0
-
Flexibility 1.5 out of 5 rating1.5
I bought my dress here, first one didnt work out. They only do exchanges not returns. They talked me into buying a more expensive dress the second time which was nothing like what I had requested. The dress was too small when I tried it on and I pointed out to her that it was not the shape that I had asked for. I asked for one that was fitted in the bust and flowed out at the waist, ballgown. She came in with one that was fitted from the top all the way down through the hips then flared out. It was more expensive and out of my price range. She promised me that when they ordered the bigger size it would look better and my hips and belly wouldnt be emphasized like they were when I voiced my concerns. (I am a plus size bride). The dress came in a few weeks later in the wrong size, she hadnt even measured me. She ordered it again and the dress still looked awful on my apple body shape. I told her i refused to go home with this dress, they said they would exchange it but went on and on about how normally they couldnt. They said I had to find another dress in the store that day and I couldnt come back on a different day when I was less upset and stressed. I spent hours trying to find a different dress. I found a dress but had a $240 credit I had to use left over. Which I never would have had if she hadnt talked me into spending more money on the second dress. They said I had to use the credit that day or I would lose it. I couldnt find what I needed at the store and I was highly stressed. I ended up finding a dress on the rack that would match the $750 credit I ha to use that day instead of the original $500 dress I already had picked out. The dress came in a few weeks later. The sales assistant whom I had NEVER even spoken to or worked with before came up to me when I was trying on the dress that had been ordered in my size and said in an incredibly rude voice "uhm so how many dresses have you returned?" I never felt so embarrassed. =( SO much more happened after.... -
Quality of service
-
User5922528 Sent on 09/04/20150.6 out of 5 rating0.6
-
Quality of service 0 out of 5 rating0.0
-
Average response time 0 out of 5 rating0.0
-
Professionalism 0 out of 5 rating0.0
-
Value 0 out of 5 rating0.0
-
Flexibility 3 out of 5 rating3.0
I had the worst experience shopping for my wedding dress and the bridesmaid dresses at David's Bridal! They are rude, inattentive, and provide AWFUL services! I am taking my business elsewhere! ALSO when I ordered something for prom (years ago) they did not actually alter the sash as promised and I didn't know it until it was time to put it on! Then they refused to give my money back!! DO NOT GO THERE! -
Quality of service
-
Mallary Sent on 10/15/2014
-
Quality of service 0 out of 5 rating0.0
-
Average response time 0 out of 5 rating0.0
-
Professionalism 0 out of 5 rating0.0
-
Value 0 out of 5 rating0.0
-
Flexibility 0 out of 5 rating0.0
As the bride dress shopping was one of the most exciting parts of wedding planning. David's bridal somehow managed to make it a horrible experience. I'm sorry I wasted a single moment of my time in that store. I will never return and all of my bridesmaids will be shopping elsewhere. -
Quality of service
-
Tracy Sent on 10/14/2014
-
Quality of service 0 out of 5 rating0.0
-
Average response time 0 out of 5 rating0.0
-
Professionalism 0 out of 5 rating0.0
-
Value 0 out of 5 rating0.0
-
Flexibility 0 out of 5 rating0.0
By far the WORST shopping experience of my life. Thoughtless, unprofessional, inconsiderate and rude. Our wedding will be made up of 7 bridesmaids who will be getting their dresses elsewhere, no matter the cost. As the mother of the bride I was repeatedly offended at the way we were pushed around and mistreated. What should have been a magical experience was nauseating. Hard to believe how many brides to be were there. Our associate could not have been less professional or more uncaring. She had a huge, gaping hole in her pants. She left us to find our own dresses and then stood back and watched.
-
Quality of service
Are you interested?
Are you interested?