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Cultivate with Sarah Reviews

Cultivate with Sarah

Cultivate with Sarah

Pleasant Grove, UT
3.4 out of 5 rating, 4 Reviews
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Reviews

3.4 out of 5 rating
3.4 out of 5 rating
4 Reviews
67% recommend it
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    3 out of 5 rating
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    4 out of 5 rating
  • Professionalism
    3 out of 5 rating
  • Value
    3.8 out of 5 rating
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    3 out of 5 rating
  • T
    Trisha M. Sent on 09/10/2022
    5 out of 5 rating
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    Best coordinator ever!

    - [ ] Being a vendor in the wedding industry I work with a lot of vendors and have had the opportunity to work with Sarah on several occasions. She is by far one of the hardest working, punctual, talented, organized, and best problem solving wedding coordinators I have met! I see a lot of behind the scenes that brides and families don’t have the opportunity to witness…she is always on top of everything, going above and beyond! I would recommend hiring Sarah in a heartbeat, you NEED her! I can attest that weddings will always have something not go as planned and you will need someone in your corner to alleviate those problems for you, Sarah is the one you want helping you. She is amazing!!!
  • Jaci
    Jaci Sent on 10/02/2022
    1.8 out of 5 rating
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    Not happy with service.

    I left a longer review on google outlining our experiences. To summarize:

    Sarah was great to work with in the beginning. She was responsive, she helped us with the layout of our blank slate layout, and seemed to have everything under control. I hired her as our month-of coordinator to help alleviate some of the weddng stress during a very stressful time, and I so wanted to love what she provided us.

    However, on our wedding day, we (myself, my husband, and our families) found Sarah to be short, rude and defensive. It honestly took me aback at how brash she was in her responses to any request, comment, or inquiry. She directed our guests harshly, questioned anything myself or my husband said, and was defensive whenever she was approached.

    Sarah was rude and unprofessional in her handling of conflicts, (even telling one of our vendors that they were rude and condescending - which left me worried that she was rude to our other vendors without our knowledge as well), rude to our guests, and rude to us. The way she spoke to individuals at our event was truly unacceptable. At the end of the day, I do not care about mistakes that were made with decor or that items were damaged while in her possession, or even if things ran perfectly on schedule. I care that I as the bride felt heard, that my guests (who traveled near and far to be with us!) felt welcomed, and that my vendors were treated with respect.

    In the days after our wedding, I'd say nearly 40-50% of our guests approached us about a run in they had with "the angry looking lady wearing all black".

    I LOVE being able to leave positive reviews, especially when it comes to small businesses. However, I cannot recommend her services at this time.

    Cultivate with Sarah's reply:

    Jaci, I am very sorry for the way you feel your wedding day went. Thank you for acknowledging the things you felt I did properly for your big day. I felt that I was attentive to your needs and tried to ensure they were met.

    Unfortunately, we both have a different view on things that happened during your wedding and reception. I was hidden during most of your wedding by design. When I was seen I was wanting to ensure things were on track and taken care of. I was unaware of any decor mistakes, as we discussed prior the arch would stay inside due the the winds outside. With the tables, I provided you with the use of my linens to help you and Sam save money without charge from me. I apologized about the broken leg of the arch and offered to replace or refund you the cost, which I refunded you after we spoke about it. It was 100% an accident and not on purpose. I would never want to destroy someone's things. On your wedding day, we had minimal contact as I was behind the scenes bussing your tables when the catering staff didn't, ensuring that anything was taken care of and moved (furniture at the venue that the venue would not move), and getting all of the rentals packed and returned to the florist. There were some things I was not aware of until it was mentioned to me in the middle of your party and I immediately jumped up and got it for you or anyone who asked. 

    There are some things that happened prior by a vendor where I did let them know how they were speaking to me was not acceptable. This was the only conflict I found in your big day. And during your wedding I spoke to that vendor very minimally and only asked them one question and gave them one heads up on what was happening next so they could be in place to do their part. 

    Again, I am very sorry for the way you feel things went. This was not my experience. I am sure a conversation would help us to come to a better understanding of what happened many months ago. I hope you and Sam are living your happily ever after and all of your dreams come true. 
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  • Jennifer
    Jennifer L. Sent on 09/10/2022
    1.6 out of 5 rating
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    Worst Experience Ever!

    I hired a day-of coordinator to reduce the amount of stress leading up to my wedding. I decided to forgo a wedding planner as I already planned everything myself from the ceremony timeline to the venue. After my initial consultation with Sarah, I was confident she would be able to handle day-of coordination. She made it clear she valued my time spent with friends and family on my wedding day and assured me she would handle set up and take down so I could spend time making memories with my loved ones. I was clear about what I wanted and my desire to stay within budget from the start, and she agreed to work within my budget and was nice enough to give me a discount because I was worried about being able to afford her services. We also expressed we wanted a non-traditional wedding.

    Sarah fulfilled everything listed in the contract, however it was very vague. Her reluctance to help with certain things we asked left us confused about what to expect from her. When asked to clarify her role, she copied the contract and eventually sent an article titled “7 THINGS YOU CAN EXPECT YOUR WEDDING COORDINATOR TO HANDLE FOR YOU & 7 THINGS THEY WON’T.”

    Sarah pushed her “preferred list of vendors” We did go with her photo-booth vendor, SnapHappy, who showed up 3 hours late. When I mentioned I didn’t want to spend money on certain vendors, she would say that was a very low bid for them, rather than respecting my decision. She also made comments like- “I haven't had an invoice lower than $2000 with them yet”- that left us feeling like we weren’t being taken seriously.

    Sarah eventually revoked my ability to make changes to the timeline by removing me from the shared Google doc and blamed it on her “intern.”

    DAY OF:
    When I asked her to fix the decor to look like the reference photos, Sarah brushed me off and made me feel unheard on my own wedding day.

    During rehearsal, Sarah got the order of the bridal party wrong. I filled out her “Bridal Sheet”, which had a separate section for MOH/BM, and I shared a copy with my bridal party so they knew their lineup. Sarah blamed me for not putting it in the notes.

    The weeks leading up to the wedding, I had a knot in my stomach any time I spoke to Sarah. I did not feel good about my interactions with her and I did not want her at the wedding. At this point, I finally asked what exactly she was going to do for me on my wedding day.

    I discussed it with my friends and family and they all said to just allow Sarah to be a part of the wedding since that was her day to shine for her job. I asked Sarah to explain her role for my wedding day. She made a list of decor management and things she would be doing during my wedding. This list included things like moving ceremony chairs inside the venue and cleaning up the decor and getting it to the correct vehicle.

    These things were very simple and I trusted her to handle everything she listed. I didn't receive that from her. I witnessed my family and friends stepping in to fill her role as a coordinator.

    Instead, Sarah made important decisions that should've been discussed with the bride or groom.

    Sarah is by far one of the worst vendors I've ever encountered. I really thought hiring her as a vendor would relieve some of the stress I was going through as a bride. I truly hope this never happens to another bride again.

    This is the shortened version of my review since it was disputed by Sarah. I recommend finding a friend to help you coordinate your own wedding.

    Cultivate with Sarah's reply:

    This review took me by surprise, at the end of the wedding I received hugs and words of appreciation from the writer of the review thanking me for my hard work. With this in mind, I will say to Jenn I am sorry for your post-wedding view and take on how the night played out. Making sure you were able to enjoy your day was important for me to give you. I apologize to you for making you feel you did not receive the joy and time. I thank you for acknowledging my contracted services being met and the discounts I did give to help you meet your budget needs. I am sorry you feel that the contracted services did not meet your needs. There were many things I did outside of the contract for your wedding. I managed a failed-to-show caterer, I (out of my own pocket) ordered your food to ensure you had the dinner you dreamed of for your wedding day, I took care of your guests by pivoting with food from another source with help from a kind volunteer, prior to your wedding day we did a site visit, and I helped you look for hair and makeup artists and other catering vendors that were not on my preferred vendor list. When it came to the list of decor management, you had sent one you wrote yourself so I used it as my guide. I hope the best for you and Josh.