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Crystal Ballroom at the Rice Reviews

Crystal Ballroom at the Rice

Crystal Ballroom at the Rice

Houston, TX
4.8 out of 5 rating, 69 Reviews
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Reviews

4.8 out of 5 rating
4.8 out of 5 rating
69 Reviews
97% recommend it
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    4.9 out of 5 rating
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    4.8 out of 5 rating
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Awards

69
WeddingWire Couples' Choice Awards 2017 Winner
WeddingWire Couples' Choice Awards 2016 Winner
WeddingWire Couples' Choice Awards 2015 Winner
  • Shannon
    Shannon P. Sent on 01/21/2024
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    Perfection!

    Extremely professional and well organized, great communication. They made our wedding day stress-free. Not to mention the absolute beauty and historical relevance of the building! Can’t recommend enough.
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    Kaitlyn P. Sent on 10/15/2021
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    Perfect wedding!

    Everything about my daughter's wedding in October 2021 was fantastic! Cassidy was on top of everything and did not let anything go undone. They were great when we had to postpone a year due to the pandemic. No issues. Before the wedding the communication was fantastic and they were so thorough in the walk through. Two days before they contacted us for another meeting to be sure everything was covered and always answered emails quickly. They even suggested things that were more work for them, like bringing in Whataburger for late night. They were concerned about every detail, not just normal things like food preferences/allergies but also what time does the band want to eat? When we discovered at the wedding that two of the groomsmen could not have pork touch their plate, they handled it immediately without complaint. They had four bartenders and there was never a line, one of the most important things at a wedding! They boxed kids meals to go when the parents of two flower girls did not want the kids to stay due to COVID. There was not one thing they could have done better. So impressed! And so convenient in downtown Houston!
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    Kirsten Q. Sent on 01/25/2022
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    AMAZING wedding with Houston History

    We could not be happier with our choice to have our wedding at the Crystal Ballroom. We are so grateful to the team (especially Cassidy - our venue coordinator) for the hospitality they showed us and the ease they created for our day. It is a perfect room with gorgeous murals and chandeliers with so much opportunity to really 'make it your own'. Plus, the food was DELICIOUS, not something you can always say for wedding venues. I could not recommend them more!
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  • Ally
    Ally C. Sent on 05/29/2021
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    Dream wedding

    The Crystal Ballroom is a stunning venue! It’s difficult to find a place in Houston with so much history and beauty and this place has it all. It’s truly one of a kind! On top of that, Emily and Cassidy, the coordinators, are absolute gems to work with. They will take care of you from start to finish. I began planning my wedding before Covid and had to reset my event two times. They were completely flexible with every change I made. We also switched from a buffet dinner to a seated dinner last minute because of Covid regulations and we were able to keep all the same food selections in the switch. You do have to book catering through Sambucca, but I personally found that less stressful than having to hunt down and select a caterer. The food was also delicious. The day-of was perfectly executed and we enjoyed every minute of our day, thanks to Emily and Cassidy! Multiple guests told us our wedding was the best wedding they have been to! I would highly recommend this venue to anyone.
  • Jessica
    Jessica Sent on 02/04/2021
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    Wedding Reception

    The Crystal Ballroom was a DREAM to work with. From the time we signed the contract to the big day, they made sure every detail was covered and truly made our day flawless. I would 1000% recommend them to anyone!

    Crystal Ballroom at the Rice's reply:

    Thank you so much Jessica. We enjoyed working with you and making your special day happen. We here at The Crystal Ballroom wish you all the love and happiness!
  • Ashley
    Ashley J. Sent on 12/15/2019
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    Hired them for my wedding

    Can’t wait to have my wedding here
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    Stephanie P. Sent on 02/18/2020
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    Everything was perfect!

    Crystal Ballroom at the Rice helped my wedding dreams come true. They were so easy to work with during the planning stage and more than happy to accommodate on any changes we had. The communication was good and I never had any issues getting an answer from them. On the day of the wedding, the staff was just as amazing. They were eager to get my husband and I (along with our families) anything we needed and made sure we were well taken care of. The food was delicious too! We received a lot of compliments from our guests. Everything was truly perfect. Would highly recommend!
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    Lily Sent on 07/13/2019
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    Crystal Ballroom & Empire Room were perfect!

    We couldn't have gotten luckier to have the Crystal Ballroom (at the Rice) as our reception venue! We also used the Empire Room as our cocktail hour space and, between that room and the ballroom, we couldn't have been happier as both are just decorated beautifully to begin with and have so much history. If the elegance of the rooms didn't sell us already, the Crystal Ballroom team are phenomenal to work with and we couldn't have asked a better team to organize and execute our special occasion! Thank you so much to them as well as to Sambuca (for such delicious food)!
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    Elizabeth U. Sent on 02/20/2019
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    Dream Wedding Venue

    Choosing the Crystal Ballroom as our wedding venue was the easiest decision we made throughout the wedding process. This venue is gorgeous and not to mention the history of the building itself is a huge plus. We've received so many compliments since our wedding about how beautiful it was and that the food was actually delicious! Rarely have I experienced such great food at a large event such as this. The design and layout between the ballroom, parlor, terrace, foyer and the Empire Room provided so much space for our 230 person guest list. The Sales Manager, Hailey, was an absolute doll to work with as well. She was always so responsive to my many emails and calls. I cannot recommend this venue enough!
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    Rachel Sent on 04/01/2017
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    Jamie and the staff at the crystal ballroom are absolutely amazing. Jamie is so thorough and was so awesome to answer all my 10,000 questions. Getting to sample the food was great, too and they let my husband and I eat our dinner during the cocktail hour to get it out of the way so we could enjoy the entire reception. The day of coordinators took care of us too (and our parents). They always made sure we had a drink in our hand. LOVED the crystal ballroom and wish I could get married all over again just to experience it all over.

    Crystal Ballroom at the Rice's reply:

    All appreciation is to you, my friend. You, your friends and family are all an absolute JOY! Your friends at the Crystal Ballroom wish you a life of much luck, love and happiness.

    Jamie
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    Erika Sent on 08/17/2016
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    My husband and I just got married a month ago today there. What can we say it was perfect, from the historical richness this place offers, its elegance and excellent service made our day memorable forever. Jamie was very helpful, quick to respond and flexible. The staff that day were beyond excellent. Very kind and professional. Everything was handled in a very organized manner and they made us feel like royalty. I am glad that my wedding was there because the overall experience was wonderful. All my guests continue to talk about the wedding and how beautiful it was.
  • User2602395 Sent on 05/09/2016
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    My daughter and I worked with the Crystal Ballroom and Jamie Purpera for 18 months prior to my daughters wedding. We never seriously considered having the ceremony and reception at any other venue. The historic elegance of the Crystal Ballroom was unmatched by any other venue we visited. Jamie was a pleasure to work with and provided just the right amount of help and guidance through all the planning steps. She graciously shared all kinds of good advice and had many cost saving suggestions. We quickly learned to rely on her expertise. We were excited for the wedding day and relatively calm knowing we were in good hands with Jamie and her staff. The actual day of the wedding was absolutely flawless. Our guests (many from out of town) were floored by the beauty of the location, the wonderful food and the warmth of the staff. There were so many kind gestures throughout the event that made the day special for my daughter. I've never attended an event, anywhere, with a more dedicated, professional staff.
  • User2617943 Sent on 05/23/2016
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    My daughter and I worked with the Crystal Ballroom and Jamie Purpera for 18 months prior to my daughter’s wedding. We never seriously considered having the ceremony and reception at any other venue. The historic elegance of the Crystal Ballroom was unmatched by any other venue we visited. Jamie was a pleasure to work with and provided just the right amount of help and guidance through all the planning steps. She graciously shared all kinds of good advice and had many cost saving suggestions. We quickly learned to rely on her expertise. We were excited for the wedding day and relatively calm knowing we were in good hands with Jamie and her staff. The actual day of the wedding was absolutely flawless. Our guests (many from out of town) were floored by the beauty of the location, the wonderful food and the warmth of the staff. There were so many kind gestures throughout the event that made the day special for my daughter. I've never attended an event, anywhere, with a more dedicated, professional staff.

    Crystal Ballroom at the Rice's reply:

    It's great people like you, your friends and family that are the reason that we love what we do. Wishing you all much luck, love and happiness.
  • User2564013 Sent on 03/29/2016
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    We had our rehearsal dinner (Sambuca), wedding and wedding reception at the Crystal Ballroom. Erica at Sambuca was great in helping to plan our rehearsal dinner…she was able to get us a private room and bar to host our party. Jamie helped us for two years to plan the wedding and went above and beyond anything we could ask for. The whole place was remodel and everything looks amazing. As for as the planning, Jamie answered everything within a day and was there every step of the way whether it was vendors I needed, amazing food tasting and checking up on us until we left our receptions. She even had a few surprises for the wedding parties waiting in our room while we prepped for the wedding. Food was amazing, people couldn’t get enough. The whole staff was wonderful, never had an empty drink in my hand! All in all, this is absolutely the best place to get married and host a wedding reception. Jamie and her team are the best there is in Houston.
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    Silvia Sent on 12/07/2015
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    they are very flexible, and creative. we wanted a personalized menu' and location, and they came up with just the perfect finger food that we had in mind. the tasting is delightful, and the event organizer is very kind and always available for clarifications. the service is good for the price, which is reasonable.
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    Megan Sent on 12/04/2015
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    Our Wedding Reception at The Crystal Ballroom could not of been more Perfect! We did the all inclusive package, which was awesome and was less stress on us. Jamie and her staff not only took care of us, but also our parents and wedding party. All of our family and friends are still talking about the great food and service they received at our wedding! We can not thank The Crystal Ballroom staff enough for the fairy tale wedding!

    Crystal Ballroom at the Rice's reply:

    Great people such as you, your friends and family are the reason that we love what we do. We all wish you much luck, love and happiness in the future. Jamie
  • User2313144 Sent on 09/13/2015
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    Jamie is one of the best wedding coordinators we have seen so far. We looked at so many different venues and Jamie was by far the friendliest and most knowledgeable. Not only that, she was very flexible and accommodating, professional, and well organized. I didn't feel like I had to worry about anything because she was on her toes at all times. The venue was gorgeous, the service was amazing, and the dinner was fantastic. All in all, I am so glad we had our wedding here. I would definitely recommend this venue to anyone. Her assistants also did an amazing job of helping us to execute the wedding!
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    Melissa Sent on 10/14/2015
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    Jamie and her team are fantastic. They truly know what they are doing and how to make each event perfect & unique.
    We had our rehearsal dinner, ceremony, reception and after party at The Crystal Ballroom and couldn't have made a better decision.
    The all-inclusive package made planning the wedding stress free! Jamie answered all of my crazy questions very quickly.
    The staff during the wedding was wonderful. No detail was missed. Highly recommended.
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    Suzanne Sent on 06/23/2015
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    Jamie and her staff are wonderful! Our son and daughter-in-law's wedding and reception was at the Crystal Ballroom. The day was perfect! Thank you!
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    Krysten Sent on 05/11/2015
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    We just had our wedding at the Crystal Ballroom (quite literally 2 days ago) and we loved our experience so much that I felt the need to write a raving review right away! We absolutely LOVED the venue - they just renovated the whole lobby area and it is now even more beautiful than before. Not only is it historic, full of artistic and vintage touches, but it is simply quite stunning. The lobby now houses a huge gorgeous chandelier that will wow your guests the second they walk in. The ballroom itself is the perfect setup with a stage, a large dance floor and a space that can make a 200 guest wedding and 400 guest wedding look equally beautiful. I loved the paintings in the room, as well as the wrap around balcony, the carpeting, the tables and gold chavari chairs, the head table where we sat our 20 person wedding party; and the arched wooden windows and doorways. The venue was perfect for our vintage, romantic themed wedding. It is downtown so although there is no parking lot for the venue, there is street parking, garages that are a less than 5 minute walk, and valet service. The bridal suite is beautiful and fit for a princess. We also rented the Empire room and that is where the groom and groomsmen got ready and hung out. We used that space for wedding party photos later. I can't talk about the venue without mentioning that the food is AMAZING! All of our guests raved about the food and that was something that was really important to us. We realize that guests don't usually walk away remembering the linens or the flowers but things like the food and the music are things they will remember for years to come.

    In addition to the venue being absolutely perfect, Jamie is a delight to work with. She is the most professional and straightforward venue coordinator you will find. In every meeting and every email we shared with her, she made us a priority. Her response time is amazing and she is a true expert at what she does. We loved her!!!
  • Ashley
    Ashley Sent on 09/29/2015
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    Everything I wanted and more!!! I only used the venue for my reception.
  • User2045697 Sent on 02/20/2015
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    Everything was beautiful. They have recently remodeled and got everything done before our event. They were willing to work with and outside caterer and were responsive to any of our needs.
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    Peyton Sent on 03/04/2015
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    The Crystal Ballroom was the perfect place for our wedding. It was very accommodating for all of our guests. Everyone raved about how delicious the food was and how beautiful the venue was. It was the perfect evening for my husband and I!
  • Abby
    Abby Sent on 10/30/2014
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    I only saw this venue because my husband had visited it with his mother and they had liked it despite me originally wanted to keep with the "rustic/vintage" themes that has been so popular the last few years. However, upon visiting it, I knew it was a truer reflection of us and I fell in love with the elegance of the wonderfully restored ballroom. I worked with Jamie who made everything easy, despite me being an out of town bride. She always responded quickly and her staff was friendly and helpful as well. Contract negotiations went smoothly and there are multiple ways to pay. We did a tasting (to which you can have 4 people attend) several months before-- they use Sambuca for catering, and the quality of the food held true to the day of. There was a walk-through about 1 month before where they make a floor plan and ensure everyone is on the same page.
    We did both ceremony and reception here with a cocktail hour down on the first floor lobby. There is valet parking available for $10/car or you can pay for your guests. There are several hotels within walking distance (I walked over) and a lot of people used taxis/uber to get around too.
    We had around 200 people with a royal table, so the room looked full without being crowded, and the stage was perfect for our live band. I will say, try to see the ballroom at the time you're going to have your wedding, it absolutely looks different in the evening than in early morning light.
    Jamie and her staff were AMAZING day of, everything was running smoothly; they made sure we got fed and I always had a drink on hand. They were super sweet to me, and I really appreciate all they did for us.
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    Lan Sent on 01/07/2015
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    Beautiful venue with a great staff! Service was top notch! We never had to ask for anything during the event. Food was great as well. Thank for making our wedding so memorable. :)
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