Cruz's Bridal Boutique Reviews

Reviews
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4.9 out of 5 rating
4.9
Excellent
75 reviews
Recommended by 97% of couples
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Quality of service 4.9 out of 5 rating
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Average response time 4.9 out of 5 rating
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Professionalism 4.9 out of 5 rating
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Value 4.9 out of 5 rating
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Flexibility 4.8 out of 5 rating



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User photos

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Heather Sent on 12/09/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Best vendor EVER
Cruz’s Bridal were so sweet, friendly, and just great people! They found my dress within my first dress try on and every fitting as well as step of the way, they were by my side. I am so grateful for the attention to detail Adrianna pays to each and every dress and friend!Cruz’s Bridal were so sweet, friendly, and just great people! They found my dress within my first dress try on and every fitting as well as step of the way, they were by my side. I am so grateful for the attention to detail Adrianna pays to each and every dress and friend! -
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Chrysten Sent on 07/04/20205 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Bridal Take Home Box
The innovative Bridal Box is AMAZING!. During this time alot of bridal shops are still closed and not allowing more than 1 guest and its just not the same. At Cruz's Bridal they have a take home option were they allow yoi to hand pick the dresses from their website and come pick up the "Box" so you can try them on in the safety of your home. GENIUS. I reccomend any brides looking to try on dresses to contact Cruz's Bridal and book your Bridal Box. Its a great experience and Katelyn and Adriana make it even better with their friendly personalities.The innovative Bridal Box is AMAZING!. During this time alot of bridal shops are still closed and not allowing more than 1 guest and its just not the same. At Cruz's Bridal they have a take home option were they allow yoi to hand pick the dresses from their website and come pick up the "Box" so you can try them on in the safety of your home. GENIUS. I reccomend any brides looking to try on dresses to contact Cruz's Bridal and book your Bridal Box. Its a great experience and Katelyn and Adriana make it even better with their friendly personalities. -
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Mike Sent on 05/28/20205 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
We love Cruz's Bridal
Adrianna is absolutely the best. My wife just fell in love with her and the dress she helped her pick out. they have since the become friends and my wife has her alter all her dresses. we recommend her to everyone we hear that needs a wedding dress or alterations.Adrianna is absolutely the best. My wife just fell in love with her and the dress she helped her pick out. they have since the become friends and my wife has her alter all her dresses. we recommend her to everyone we hear that needs a wedding dress or alterations. -
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Nicole Sent on 10/03/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I truly had fun during my fittings.
Marsha was excellent! She made me feel comfortable and at ease throughout the entire experience.Marsha was excellent! She made me feel comfortable and at ease throughout the entire experience. -
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Rori Sent on 07/29/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Couldn’t have found a better dress shop! Adrianna is so sweet and talented. I loved all my visits for fittings.Couldn’t have found a better dress shop! Adrianna is so sweet and talented. I loved all my visits for fittings. -
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Ally Sent on 07/19/20175 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I went to Adriana at Cruz Bridal for alterations to my wedding gown. Adriana is sweet and funny, I always looked forward to seeing her at my fittings! She somehow managed to get a giant, super heavy ballgown to stay put and not fall throughout my entire wedding day! I felt like a princess (seriously ha)! Not only did she make my dress that was two sizes too big fit like a glove, she also gave me ideas for different kinds of photos for my bridal shoot that would look awesome in that type of dress. Thank you Adriana!! :)I went to Adriana at Cruz Bridal for alterations to my wedding gown. Adriana is sweet and funny, I always looked forward to seeing her at my fittings! She somehow managed to get a giant, super heavy ballgown to stay put and not fall throughout my entire wedding day! I felt like a princess (seriously ha)! Not only did she make my dress that was two sizes too big fit like a glove, she also gave me ideas for different kinds of photos for my bridal shoot that would look awesome in that type of dress. Thank you Adriana!! :) -
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Kristin Sent on 01/23/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Adriana was amazing to work with. I knew her work from a friend of mine who got married and I saw her wedding dress from three feet away that looked absolutely flawless and seamless on her, so I knew I had to book with Adriana. She absolutely is a magician when it comes to fitting a dress exactly to you, especially to a girl who is a sucker for comfort and chose a ballgown to wear on a size 2/4 frame with slender hips and back issues. She was also incredible in being the mediator between what me and my mom wanted, and helped us work together to move appliques, add an inner corset, and fit the dress perfectly and comfortably to me, all while sneaking in comfy shoes underneath :) For the level of service she offers, it's competitive and even less than David's Bridal and her service knocks theirs out of the park. Had I started all over, my dress was pretty incredible, but I probably would have bought my dress from her as well, as her inventory is amazingly gorgeous. You will be hard-pressed to find anyone else with the level of intuition, attention to detail, level of care, and quality of service as well as sensitivity and experience as Adriana at Cruz's Bridal. Thank you for everything Adriana!Adriana was amazing to work with. I knew her work from a friend of mine who got married and I saw her wedding dress from three feet away that looked absolutely flawless and seamless on her, so I knew I had to book with Adriana. She absolutely is a magician when it comes to fitting a dress exactly to you, especially to a girl who is a sucker for comfort and chose a ballgown to wear on a size 2/4 frame with slender hips and back issues. She was also incredible in being the mediator between what me and my mom wanted, and helped us work together to move appliques, add an inner corset, and fit the dress perfectly and comfortably to me, all while sneaking in comfy shoes underneath :) For the level of service she offers, it's competitive and even less than David's Bridal and her service knocks theirs out of the park. Had I started all over, my dress was pretty incredible, but I probably would have bought my dress from her as well, as her inventory is amazingly gorgeous. You will be hard-pressed to find anyone else with the level of intuition, attention to detail, level of care, and quality of service as well as sensitivity and experience as Adriana at Cruz's Bridal. Thank you for everything Adriana! -
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Sarah Sent on 03/10/20155 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
They were awesome! Made me feel absolutely beautiful and really listened to what I wanted. I love my dress! They didn't just try to make a sale, but really showed that they cared. I would highly recommend you go visit "Big A" and "Little A" next time you are looking for a wedding dress in California.They were awesome! Made me feel absolutely beautiful and really listened to what I wanted. I love my dress! They didn't just try to make a sale, but really showed that they cared. I would highly recommend you go visit "Big A" and "Little A" next time you are looking for a wedding dress in California. -
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Latasha Sent on 07/02/20145 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
They are amazing! Very professional, friendly and knows their stuff! I would highly recommend them.They are amazing! Very professional, friendly and knows their stuff! I would highly recommend them. -
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Marisol Sent on 04/22/20145 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Thank you Adriana!!! I am out of words expressing my gratitude for the amazing way you treated me and my bridal party. You made my most important day as a bride truly amazing. I felt like a princess in my gorgeous gown. The journey was so special and we had so much fun! I said “Yes” to Cruz’s Bridal for my wedding gown purchase the first time I walked into the boutique. I was received by the most helpful and friendly staff members. They guided me through my selection process and we had so much fun trying out dresses without feeling any pressure to buy. You can always find a wedding dress boutique but will never find a place where they truly enjoy making every bride look and feel beautiful! They are all beautiful people inside and I am so thankful to all of them! Thank you!Thank you Adriana!!! I am out of words expressing my gratitude for the amazing way you treated me and my bridal party. You made my most important day as a bride truly amazing. I felt like a princess in my gorgeous gown. The journey was so special and we had so much fun! I said “Yes” to Cruz’s Bridal for my wedding gown purchase the first time I walked into the boutique. I was received by the most helpful and friendly staff members. They guided me through my selection process and we had so much fun trying out dresses without feeling any pressure to buy. You can always find a wedding dress boutique but will never find a place where they truly enjoy making every bride look and feel beautiful! They are all beautiful people inside and I am so thankful to all of them! Thank you! -
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Shannon Sent on 10/29/20125 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I was dreading the wedding dress shopping experience for the sole reason of I was afraid of what the costs would be and also the pressure involved!
I couldn't have been any further from the truth! Cruz's was a great shop to go to. I walked in and instantly felt comfortable and excited to shop for my wedding dress! They helped me out and even picked dresses out for me since I wasn't entirely prepared. The 2nd dress I tried on was THE dress! It was perfect!
Working with Adriana and Holly and her staff was amazing as well. So responsive, fun and professional! Perfect place to get a wedding dress or brides maid dress or you name it!I was dreading the wedding dress shopping experience for the sole reason of I was afraid of what the costs would be and also the pressure involved!
I couldn't have been any further from the truth! Cruz's was a great shop to go to. I walked in and instantly felt comfortable and excited to shop for my wedding dress! They helped me out and even picked dresses out for me since I wasn't entirely prepared. The 2nd dress I tried on was THE dress! It was perfect!
Working with Adriana and Holly and her staff was amazing as well. So responsive, fun and professional! Perfect place to get a wedding dress or brides maid dress or you name it! -
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Danielle Sent on 06/18/20125 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Cruz's is amazing! I got a great deal on my dress and they altered it perfectly in every which way I asked. They were a pleasure to be around and fun to work with. Great staff, great service, great dress!Cruz's is amazing! I got a great deal on my dress and they altered it perfectly in every which way I asked. They were a pleasure to be around and fun to work with. Great staff, great service, great dress! -
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Bonnie Sent on 01/07/20105 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Cruz's bridal is the best. Holly, Adriana, & Little A are so helpful & friendly-they make you feel part of their family. They are quick to respond whether it's a phone call, email, or a Facebook message! They are so knowledgable regarding wedding dresses...I tagged dreses that I wanted to try on, but Holly also had me try on some dresses she thought I'd like & would look pretty. I ended up falling in love with one of the dresses Holly picked for me & it was totally NOT MY STYLE, but once I put it on, I knew that was the one I wanted. Trust them-they know what they are doing!Cruz's bridal is the best. Holly, Adriana, & Little A are so helpful & friendly-they make you feel part of their family. They are quick to respond whether it's a phone call, email, or a Facebook message! They are so knowledgable regarding wedding dresses...I tagged dreses that I wanted to try on, but Holly also had me try on some dresses she thought I'd like & would look pretty. I ended up falling in love with one of the dresses Holly picked for me & it was totally NOT MY STYLE, but once I put it on, I knew that was the one I wanted. Trust them-they know what they are doing! -
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Leanne Sent on 10/29/20095 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
The gals at Cruz's are great! After months of searching for the dress I had to have (Maggie Sottero Mona Lisa Royale) I found it at Cruz's! After trying on a gazillion dresses else where and not being happy, I walked into Cruz's. When they pulled the gown off the rack I knew before I tried it on that this was "THE DRESS" and after trying it on it was confirmed. Ordering was easy. When the gown came in they were great about getting me right in. I had no alterations needed (other than the bustle) they did such a great job taking my measurments that my gown fit right out of the box! Something I am told is very rare. At the wedding I was given so many compliments about the gown, I have no complaints!
Thanks Adriana and Holly!The gals at Cruz's are great! After months of searching for the dress I had to have (Maggie Sottero Mona Lisa Royale) I found it at Cruz's! After trying on a gazillion dresses else where and not being happy, I walked into Cruz's. When they pulled the gown off the rack I knew before I tried it on that this was "THE DRESS" and after trying it on it was confirmed. Ordering was easy. When the gown came in they were great about getting me right in. I had no alterations needed (other than the bustle) they did such a great job taking my measurments that my gown fit right out of the box! Something I am told is very rare. At the wedding I was given so many compliments about the gown, I have no complaints!
Thanks Adriana and Holly! -
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David&Becky Sent on 04/24/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Absolutely Perfect
I met Janice and Adriana at a wedding event about 7 months before my wedding and found out at that time that the place I got my dress from was closing so I couldn’t go there for my alterations but Janice said to call her and they would get me in for the necessary alterations. From day one, Janice and Adriana were always so welcoming and accommodating to my crazy teacher schedule. I can not say enough about Adriana and her attention to detail because my dress turned out absolutely perfect! I would definitely recommend Cruz’s Bridal to anyone getting married in the future.I met Janice and Adriana at a wedding event about 7 months before my wedding and found out at that time that the place I got my dress from was closing so I couldn’t go there for my alterations but Janice said to call her and they would get me in for the necessary alterations. From day one, Janice and Adriana were always so welcoming and accommodating to my crazy teacher schedule. I can not say enough about Adriana and her attention to detail because my dress turned out absolutely perfect! I would definitely recommend Cruz’s Bridal to anyone getting married in the future. -
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Lisa Sent on 11/22/20205 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Cruz's Bridal is amazing!
I am so thankful for Adriana at Cruz's bridal! I was a bride trying to plan during a pandemic and had not found my dress when all shops were closed. Talk about stress... I reached out to Cruz's and simply asked if there was anything I could do, as I was desperate. Turns out they were doing the dress box, that was delivered right to my door with 7 of my choice of dresses! and I said yes to the dress at home! It was such a pleasure working with Adriana throughout this whole experience. She doesn't take what she does lightly and really cares about every detail! I couldn't be happier with my dress!I am so thankful for Adriana at Cruz's bridal! I was a bride trying to plan during a pandemic and had not found my dress when all shops were closed. Talk about stress... I reached out to Cruz's and simply asked if there was anything I could do, as I was desperate. Turns out they were doing the dress box, that was delivered right to my door with 7 of my choice of dresses! and I said yes to the dress at home! It was such a pleasure working with Adriana throughout this whole experience. She doesn't take what she does lightly and really cares about every detail! I couldn't be happier with my dress! -
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Taylar Sent on 08/22/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Such a fantastic experience... WOW! I brought my dress here after it was altered wrong at the place I bought it from, the previous place took too much off the length by mistake (needless to say, I was freaking out!) Adriana assured me that she could fix it and make it look even better than before. She worked her magic using some left over lace that had been taken from the dress, reattached it to add length, and the dress looked brand new again! She was so accommodating and reassuring the entire time, making sure that I would feel comfortable and confident on my big day. SUCCESS!!! Thank you so so much for everything! HIGHLY RECOMMEND.Such a fantastic experience... WOW! I brought my dress here after it was altered wrong at the place I bought it from, the previous place took too much off the length by mistake (needless to say, I was freaking out!) Adriana assured me that she could fix it and make it look even better than before. She worked her magic using some left over lace that had been taken from the dress, reattached it to add length, and the dress looked brand new again! She was so accommodating and reassuring the entire time, making sure that I would feel comfortable and confident on my big day. SUCCESS!!! Thank you so so much for everything! HIGHLY RECOMMEND. -
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Elaina Sent on 01/11/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
The owner of Cruzs bridal, Adrianna, is beyond amazing at what she does. She worked wonders for my wedding dress. From the huge selection Cruzs has, you can’t miss the perfect dress from there. I hadn’t lost weight for my wedding until after i chose it. Adrianna took it in many sizes for me and my dress was perfect! I invited her to my wedding and she even came down and dressed me and did the corset perfect. It’s nice to have someone who truly cares about your wedding day and works as hard as she does for brides! Thank you for everything Adrianna!The owner of Cruzs bridal, Adrianna, is beyond amazing at what she does. She worked wonders for my wedding dress. From the huge selection Cruzs has, you can’t miss the perfect dress from there. I hadn’t lost weight for my wedding until after i chose it. Adrianna took it in many sizes for me and my dress was perfect! I invited her to my wedding and she even came down and dressed me and did the corset perfect. It’s nice to have someone who truly cares about your wedding day and works as hard as she does for brides! Thank you for everything Adrianna!-
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Stephanie Sent on 12/30/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
All the ladies there are so professional and helpful. They help you find your dream dress. Alterations were great. The whole staff seemed very matter of fact. You aren't surprised with the cost in the end. They give you a rundown of how much everything will cost.All the ladies there are so professional and helpful. They help you find your dream dress. Alterations were great. The whole staff seemed very matter of fact. You aren't surprised with the cost in the end. They give you a rundown of how much everything will cost. -
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Karlie Sent on 12/06/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
After not really feeling like I was the kind of bride that would cry when she found her dress..Cruz's turned me into a believer. I worked with stylist Leah in choosing my dress. She had me look through books and choose the ones that called my name and then she told me to be 3-5 "out of the box" dresses that I liked but didn't think I could pull off. After trying on all of th dresses that I thought I liked we all quickly decided that style was not for me. If there's one thing I can appreciate is honestly and that what you get from the CB stylists! After eyeing one of my "out of the box" picks. I put it on and instantly felt more beautiful than ever. But no tears. My whole family busy into tears. But not me. Leah quickly told me to take a deep breath and asked what I was feeling. I told her "I'm not sure. But I do know I like it. She responded with "this is your dress. You just don't think it is because it's not what your pictures yourself in.." at that moment I then felt a tear trickle down my cheek. Those few words changed my mind and I went from liking my dress to " I want to wear it everyday!!"
When it came time for alterations there's only a handful of words that can describe Adriana and how amazing she is.. tedious, perfectionist, and irreplaceable! I went in for 4 alterations. The last alterations was 2 weeks before the big day but only hours before she left on a much needed vacation. She stayed late and spent an hour with me in the shoppe perfecting my gorgeous Maggie Soterro. On the day of the wedding it fit like a glove. I've gotten so many compliments on how perfectly it fit and I owe it all the Adriana. Thank you and thank you to ALL of the girls at CB for being such a huge part in making me feel so stunning on our gorgeous wedding day!After not really feeling like I was the kind of bride that would cry when she found her dress..Cruz's turned me into a believer. I worked with stylist Leah in choosing my dress. She had me look through books and choose the ones that called my name and then she told me to be 3-5 "out of the box" dresses that I liked but didn't think I could pull off. After trying on all of th dresses that I thought I liked we all quickly decided that style was not for me. If there's one thing I can appreciate is honestly and that what you get from the CB stylists! After eyeing one of my "out of the box" picks. I put it on and instantly felt more beautiful than ever. But no tears. My whole family busy into tears. But not me. Leah quickly told me to take a deep breath and asked what I was feeling. I told her "I'm not sure. But I do know I like it. She responded with "this is your dress. You just don't think it is because it's not what your pictures yourself in.." at that moment I then felt a tear trickle down my cheek. Those few words changed my mind and I went from liking my dress to " I want to wear it everyday!!"
When it came time for alterations there's only a handful of words that can describe Adriana and how amazing she is.. tedious, perfectionist, and irreplaceable! I went in for 4 alterations. The last alterations was 2 weeks before the big day but only hours before she left on a much needed vacation. She stayed late and spent an hour with me in the shoppe perfecting my gorgeous Maggie Soterro. On the day of the wedding it fit like a glove. I've gotten so many compliments on how perfectly it fit and I owe it all the Adriana. Thank you and thank you to ALL of the girls at CB for being such a huge part in making me feel so stunning on our gorgeous wedding day! -
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Heather Sent on 08/17/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I went to Cruz's to look for my wedding dress and was so happy with the process. They were great to work with and very patient with me through my indecisiveness. I wasn't happy with anything I tried on, and they didn't try to push me into a dress that wasn't "the one". I ended up finding a dress elsewhere, but knew that there were some changes I wanted to make, so brought it back to Cruz's and again they were awesome to work with. They were perfectionists when it came to altering my dress, both taking it in where needed, and making the changes I requested. It was nice to see a team so attentive to the smallest details. I loved the results of my alterations!
I also brought my mother and mother-in-law to shop for their dresses and was impressed with the service (and patience) with them as well. They were honest, which we all appreciated, and worked with all of us to show us as many options as possible, and were as sensitive to my requests as they were to their needs. The whole staff is great to work with!I went to Cruz's to look for my wedding dress and was so happy with the process. They were great to work with and very patient with me through my indecisiveness. I wasn't happy with anything I tried on, and they didn't try to push me into a dress that wasn't "the one". I ended up finding a dress elsewhere, but knew that there were some changes I wanted to make, so brought it back to Cruz's and again they were awesome to work with. They were perfectionists when it came to altering my dress, both taking it in where needed, and making the changes I requested. It was nice to see a team so attentive to the smallest details. I loved the results of my alterations!
I also brought my mother and mother-in-law to shop for their dresses and was impressed with the service (and patience) with them as well. They were honest, which we all appreciated, and worked with all of us to show us as many options as possible, and were as sensitive to my requests as they were to their needs. The whole staff is great to work with! -
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Jenny Sent on 10/24/20155 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Cruz's Bridal went above and beyond to make my dream wedding dress perfect!
Their customer service was excellent. They worked extra hours to fit me into their schedule to get the dress altered correctly two days before the wedding. They treated me as a first class customer and I would highly recommend Cruz's Bridal to any bride searching for a fabulous dress and a place that truly values and cares about them and their dress. Great job Cruz's Bridal! You did not disappoint!Cruz's Bridal went above and beyond to make my dream wedding dress perfect!
Their customer service was excellent. They worked extra hours to fit me into their schedule to get the dress altered correctly two days before the wedding. They treated me as a first class customer and I would highly recommend Cruz's Bridal to any bride searching for a fabulous dress and a place that truly values and cares about them and their dress. Great job Cruz's Bridal! You did not disappoint! -
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Samantha Sent on 09/16/20155 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Cruz's Bridal is the best shop to get your dress at, hands down! She tells you up front how much alterations will be and doesn't go over that number, and she is always there to help! LITERALLY! I had my dress fitting the Thursday before my wedding and it fit like a glove! She even had me dance around in it! She then delivered my dress to my ceremony site the night before my wedding, since we had the place for the weekend. On my wedding day, 2 days after my final fitting, it was too big! I must have lost water weight some how, but she rushed right to me and fixed it on the spot! It was amazing! Most people wouldn't have done that, but she is a perfectionist who takes pride in what she does and she saved my wedding day! I owe her so much for all she has done for me! She was also able to make my garter for me out of my moms wedding dress as well as order, alter, steam, and deliver all the bridesmaid dresses as well! She is a one stop shop and she is super amazing!Cruz's Bridal is the best shop to get your dress at, hands down! She tells you up front how much alterations will be and doesn't go over that number, and she is always there to help! LITERALLY! I had my dress fitting the Thursday before my wedding and it fit like a glove! She even had me dance around in it! She then delivered my dress to my ceremony site the night before my wedding, since we had the place for the weekend. On my wedding day, 2 days after my final fitting, it was too big! I must have lost water weight some how, but she rushed right to me and fixed it on the spot! It was amazing! Most people wouldn't have done that, but she is a perfectionist who takes pride in what she does and she saved my wedding day! I owe her so much for all she has done for me! She was also able to make my garter for me out of my moms wedding dress as well as order, alter, steam, and deliver all the bridesmaid dresses as well! She is a one stop shop and she is super amazing! -
Quality of service
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Sarah Sent on 02/17/20155 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I had used Cruz's Bridal to alter my wedding dress that I had actually purchased somewhere else. I knew the dress needed to be altered the second I tried it on. My sister was very good friends with "Little A" all throughout high school and we couldn't think of anyone better to take care of this for us. Adriana was amazing. She was fast and my dress fit me like a glove. She was so easy to talk to and made things so simple. Her work was amazing. She altered all of my bridesmaids dresses as well. The best thing was that they weren't very expensive and only altered what had to be. I would recommend any one, for any dress alteration to go to her. They were amazing!!I had used Cruz's Bridal to alter my wedding dress that I had actually purchased somewhere else. I knew the dress needed to be altered the second I tried it on. My sister was very good friends with "Little A" all throughout high school and we couldn't think of anyone better to take care of this for us. Adriana was amazing. She was fast and my dress fit me like a glove. She was so easy to talk to and made things so simple. Her work was amazing. She altered all of my bridesmaids dresses as well. The best thing was that they weren't very expensive and only altered what had to be. I would recommend any one, for any dress alteration to go to her. They were amazing!! -
Quality of service
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Judy Sent on 02/17/20155 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
The staff at Cruz's Bridal and Adrianna were fabulous to work with throughout the entire experience!!! Ashley found her dress there after a fun day of trying and she said, "Yes to the Dress" !!!!! The groom and groomsmen purchased their tuxedos through Cruz's as well. Adrianna was so organized and ahead of the game that she anticipated any sizing issues and resolved everything in a timely fashion as the groomsmen arrived for the wedding. Most everyone was from out of town which can be a real challenge with sizing as different tailoring shops. Adrianna went above and beyond when she offered to dress Ashley at the mansion the morning of the wedding. It eliminated all of our stress, even when her dress got dirty on the tire of the car and she met us a the church and quickly cleaned the dress for Ashley!!!
I highly recommend Cruz's Bridal for your attire!!!!!The staff at Cruz's Bridal and Adrianna were fabulous to work with throughout the entire experience!!! Ashley found her dress there after a fun day of trying and she said, "Yes to the Dress" !!!!! The groom and groomsmen purchased their tuxedos through Cruz's as well. Adrianna was so organized and ahead of the game that she anticipated any sizing issues and resolved everything in a timely fashion as the groomsmen arrived for the wedding. Most everyone was from out of town which can be a real challenge with sizing as different tailoring shops. Adrianna went above and beyond when she offered to dress Ashley at the mansion the morning of the wedding. It eliminated all of our stress, even when her dress got dirty on the tire of the car and she met us a the church and quickly cleaned the dress for Ashley!!!
I highly recommend Cruz's Bridal for your attire!!!!! -
Quality of service
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