Courtyard Columbus West/Hilliard Reviews

I can't tell you how wonderful Shazia and her staff were for our dream wedding! Shazia went above and beyond our expectations. Her staff kept up with every need. I would highly recommend booking here. Make sure to ask for Shazia!

Shazia helped me have a glamorous wedding. I was able to have such a beautiful reception. Everything down to the small details were taken cared for by Shazia and their lovely team. Highly recommended to have Shazia assist with planning your next reception here!

Working with Colleen was a pleasure - so helpful and professional! The room was set up beautifully and the food was EXCELLENT! I could not have found a better place to hold our 50th Class Reunion!

We had a fabulous time and heard great comments about the facilities from our attendees.

Colleen did a great job of helping me plan the perfect wedding. She was very professional and personal to the details I wanted done for my wedding day. Everything I wanted like a photo booth and a live band, Colleen made sure that both of these things had a place and it worked perfectly! I would definitely recommend Colleen as your event planner at the Courtyard Marriott!

Working with Laura has been great so far!!!

Our reception went SO smoothly! I don't know how Colleen and Laura did it! They were flexible with changes in place card names that occurred the day before wedding, and they worked through the meal service with no complaints, even though my requests didn't make it the easiest on them. They made renovations to their lobby area between the time we booked and when our wedding took place and we couldn't have asked for a better new set up! We had a large number of our guests staying at the hotel and the new lobby allowed them to meet-up before the ceremony, before the cocktail hour, and we even ended up hanging out down there after the reception. My one complaint is with their bar tenders. My groom went up during the reception to get drinks for me and him, and they denied him because they have a policy that you can only get 1 drink. I also heard the next day that the bar tenders were rude with the delivery of this policy to my guests. As I said though, that was my only complaint with the whole reception. Everything else was wonderful.

Overall, the Courtyard Marriott Columbus West provided a lovely reception for our wedding. Stacey was a pleasure to work with and always responded promptly to my emails and questions.

The room rental cost is a bit pricey for the area, along with the cost of the food, beverages, and gratuity.

There were some errors during the day of the reception which was frustrating, especially since everything that went wrong we had already talked about in advance they way it was supposed to work out. Things like tables in the wrong spot (groom's mother seated in far corner of room), no cake knife or plate on cake table, missing table decor, flat champagne, etc.

Also, we originally booked the reception with the hotel over a year in advance. In that time frame, we managed to go through three reception coordinators, which was extremely frustrating repeating everything all over again to the new person and having more mistakes made (to the point that our reception was accidentally canceled on their end).

Frustrations aside, even though there were mistakes made, we had many compliments on how lovely the hotel was, how delicious the food was, and how smoothly everything flowed.

I would recommend this venue.