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Weddings

Courtney Ryan Photography Reviews

Courtney Ryan Photography

Courtney Ryan Photography

West Jordan, UT
4.3 out of 5 rating, 7 Reviews
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Reviews

4.3 out of 5 rating
4.3 out of 5 rating
7 Reviews
86% recommend it
  • Quality of service
    4.4 out of 5 rating
  • Average response time
    4.2 out of 5 rating
  • Professionalism
    4.3 out of 5 rating
  • Value
    4.4 out of 5 rating
  • Flexibility
    4.3 out of 5 rating

Awards

7
  • K
    Katrina Sent on 06/14/2011
    5 out of 5 rating
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      5.0 out of 5 rating
    I live in another state and Courtney was always SOOOO flexible and willing to work around my schedule. My pictures turned out better than I had imagined, I would recommend her to everyone!
  • C
    Solon Sent on 06/07/2011
    5 out of 5 rating
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    Courtney Ryan Photography definitely execeeded our expectations, we highly reccomend Courtney Ryan Photography to any bride and groom looking for a professional photographer that pays attention to detail, and has an eye that is quick to capture a great shot when presented. We have over 650 high quality, fun and professional photo's of our daughter's wedding/reception. This studio offered to Photo Shop for us, and we did not need to have very many pictures edited; the quality of the original portaits were very good. My wife-Connie, Daughter- Lisha, and the groom's mom-Robbie and myself were thrilled with the portraits we received, and the talented photographer we were fortunate to work with.
  • J
    Jessica Sent on 08/08/2008
    5 out of 5 rating
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    They did an amazing job answering questions during the first stages of picking a photographer. Their prices are by far the best that I could find for what we were getting and I even think we got an excellent deal. Courtney was fantastic to work with and incredibly talented at what she does. All of her pictures, engagements, bridal, and wedding day, are excellent and I couldn't be happier with them!
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  • C
    Caren Sent on 06/07/2011
    5 out of 5 rating
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    always willing to do what you want
  • B
    Brittany Sent on 06/07/2011
    4.8 out of 5 rating
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    • Professionalism
      4.5 out of 5 rating
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      4.5 out of 5 rating
    Courtney was a wonderful photographer. Her prices can't be beat and I loved how the pictures turned out. She was very easy to work with and gave great directions during the engagement pictures.
  • J
    Amanda Sent on 12/11/2009
    4.8 out of 5 rating
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      5.0 out of 5 rating
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    They did a great job
  • D
    David Sent on 03/25/2012
    0.5 out of 5 rating
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      0.5 out of 5 rating
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      0.5 out of 5 rating
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      0.5 out of 5 rating
    My in laws chose Courtney because of her price and promises to be flexible. Her price was supposed to be set, but came out more than a couple hundred dollars higher than what her promise had been. She was unwilling to accept any requests for pictures besides what she usually did, even when my in laws had a shot they had requested because it was the same shot that was hung in the living room of all their children's wedding days. Please do yourself a favor and choose a different photographer for your wedding day.

    Courtney Ryan Photography's reply:


    I am sorry to hear you were so unhappy with my customer service and had pricing issues.

    My prices are set in stone and when you sign the wedding contract with me the price is stated before you sign. Sounds like there was a miscommunication. I don't know if it was brought to my attention or not but if it was I am sure it was taken care of. Otherwise, I would not have photographed your wedding.

    As far as being ask to take a photo on request. I am happy to take photos that you request or suggestions but I do not know what is "in your head" or the angle that you want the photo taken at unless I see the images myself. Even then, several things come into play when taking a photo. Angle, time of year, build of the couple, camera and lens being used; just to name a few. You are hiring me for my artistic eye and abilities, not to try and duplicate another photographer’s work. I do have a photo selection sheet that I give to each couple. This is a form that you fill out and give to me 2 weeks before your wedding date. This would have special requests on it and a list of photos that are important to you. I call you the week of your wedding to go over this form. At that time your "special request" would have been clarified. I do not belief I ever received a photo select sheet from you. The photo selection sheet terms and conditions are even clarified in the wedding contract.

    I have been in business since 1998 and as you can see from the other reviews, I have great customer service and excellent reviews. Again, I am sorry your experience was not to your satisfaction. I hope future bride and grooms consider my response and look at other reviews as well before making a decision on my services for their wedding. I have photographed over 800 weddings and would be more than happy to give you a list of referrals and have a you take a look at a book I have been saving of thank you notes from past couples.

    Please feel free to call the studio or email me if you would like to discuss this matter further.