Country coach charters LLC Reviews
Reviews
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4.5 out of 5 rating
4.5
Very good
12 reviews
Recommended by 90% of couples
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Quality of service 4.6 out of 5 rating4.6
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Average response time 4.3 out of 5 rating4.3
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Professionalism 4.6 out of 5 rating4.6
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Value 4.3 out of 5 rating4.3
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Flexibility 4.5 out of 5 rating4.5
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Caroline Sent on 10/30/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Bathrooms
Country Coach Charters delivered a trailer with two bathrooms (a men’s and a women’s) as described and on time. They also provided someone to do touch up cleaning and supply restocking as the evening went on. Our guests got a kick out of how fancy the restrooms were—as did we. Highly recommend. -
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Christina Sent on 01/24/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly recommend!
We hired Country Coach for shuttle buses to and from our wedding last summer and are so glad that we did. Darcy was incredibly professional and easy to work with. She was organized, had excellent knowledge of the area and the variety of places that our guests were staying. We created a timeline for guest pick up/drop off that was spot on and ensured that our guests got there safely and on time. She was kind enough to ensure pick ups from hotels, inns, and airbnbs and did it all seamlessly. I would absolutely recommend their services! -
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Julie Sent on 06/29/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Clean and Professional
We rented the restroom trailer and it was clean and beautiful and smelled amazing! We also had the most incredible transportation from them and they really worked with us and were flexible especially during the COVID crisis and rescheduling everything. They were very professional and made sure our guests got to where they needed to go safely. They even did test runs before the wedding day which I was not expecting and really appreciated. We had an after party in the middle of no where in an airbnb and they did such a great job handling that entire situation. Highly recommend. -
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Kristin Sent on 01/22/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding Shuttle Service for Pittston, Maine
Country Coach did an excellent job transporting guests to and from my venue. The service was incredibly accommodating (we made a few changes the weekend of the wedding) and guests were very appreciative that they didn't have to drive. Darcy was easy to get a hold of and was very supportive of our needs leading up to the wedding day. I would certainly recommend Country Coach if you are in need of a shuttle service. -
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Mallory Sent on 07/24/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I wish I could give 10 stars for service!! Our drivers were great! We had booked 2 vehicles, 1 for 3 hours and 1 for 6 hours but both of them stayed well past 6 hours to help get our guests around! Darcy was prompt and helpful. Knowing we had such great drivers took a lot of worry off our minds! Highly Highly recommend this company!! -
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Kate Sent on 01/07/20174.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
Working with Country Coach Charters was a dream come true and made our wedding day complete. Darcy and her team (a true family operation, which I loved) was with me every step of the way in the months of planning leading up to the big day. They were truly flexible in accommodating our schedule and ensuring our guests got where they needed to be on time for both our wedding and our rehearsal dinner the day prior. -
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Anna Sent on 09/09/20134.9 out of 5 rating4.9-
Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had the Mercedes Sprinter transporting guests between the Inn and our Wedding, with several trips throughout the wedding day. Darcy was so helpful in setting up a schedule of trips, along with the necessary flexibility, and our guests got to ride in style. -
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Whitney Sent on 02/03/20124.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I was sort of last minute in booking a cab ride to our hotel in Portland after the wedding. We hesitated for so long because of costs. I am glad we did! Country Coach was great to work with- she even called me the day before to confirm everything. No one else did that (except our caterer.) Our driver was great- and patient with the stops I needed to make. We just had a standard car, but they have a lot of great options. (I still feel awful for our silly guests who had to cover the car in crap.) Book them for any transportation you need! -
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Erin Sent on 10/29/20124.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
We got the old fashion trolley to go to and from our ceremony with our wedding party and family. It was such a great way to travel on my wedding day. When I got in with my bridesmaids and parents the driver had "Going to the Chapel" playing, making one bridesmaid cry. We enjoyed a Champagne toast after the ceremony and it was great to drive into the reception looking out through the trolley. -
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Ellen Sent on 06/30/20084.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Country Coach Charters was wonderful-their service was excellent. We all enjoyed it. -
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Patrick Sent on 07/08/20224.4 out of 5 rating4.4
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Quality of service 5 out of 5 rating5.0
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Average response time 3 out of 5 rating3.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Great for wedding guest transportation!
We booked Darcy and team to help transport guests to our wedding ceremony, from ceremony to reception and back home and highly recommend them for any other couple. We used a bus and 2 14 passengers vans which were clean, safe, comfortable and very nice. They’re a busy bunch, so communication was sometimes a little spotty when planning, but there wasn’t any question about commitment. Darcy met up with us the day before to drive the routes and even ended up finding us time efficiency in our schedule. They’re fairly priced (although transportation is not cheap!) and well worth it! -
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Steve Sent on 09/27/20170.5 out of 5 rating0.5
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Quality of service 0.5 out of 5 rating0.5
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Average response time 0.5 out of 5 rating0.5
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Professionalism 0.5 out of 5 rating0.5
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Value 0.5 out of 5 rating0.5
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Flexibility 0.5 out of 5 rating0.5
Country Coach Charter pulled the old bait-and-switch on me, pocketed my deposit, and refused to refund me the money back when I received the invoice (months before the date of service) with services we did not agree on.
Several months before my wedding, I requested a coach bus with air conditioning that seats 50. Darcy immediately responded and asked me to fill out a form on her website and submit the deposit, and she would immediately send over the invoice. Wanting to lock down transportation, I foolishly did so as I thought this was a honest, business relationship.
When I finally received the invoice, it was for a a shuttle bus that doesn't even seat 50, with no air conditioning in the middle of summer (the shuttle bus wasn't even pictured on their website or facebook page). When I respectfully emailed back immediately saying that this is not what we agreed on, and if I could receive my deposit back, Darcy did not respond for months, after repeated calls and emails. My CC company would not refund me the money either due to filling out the form on her website first (which was my mistake).
I am very disappointed that CC of Maine would conduct business in this manner, and am personally insulted that they wouldn't even return my phone calls or emails, even as I was being respectful. I hope that people will learn from my experience. -
Quality of service
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