Country Bridals and Formal Wear Reviews
Reviews
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Quality of service 4.7 out of 5 rating4.7
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Average response time 4.7 out of 5 rating4.7
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Professionalism 4.6 out of 5 rating4.6
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Value 4.7 out of 5 rating4.7
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Flexibility 4.7 out of 5 rating4.7
Awards
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Featured
Kelsey Sent on 10/08/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great experience
My dress was absolutely gorgeous!! The alterations were done on time and I didn’t have to have them fix anything. I went way outside my budget with the dress but I was absolutely in love! Everyone was so helpful, friendly, and nice. I didn’t feel like I was pushed or rushed at all. They really make you feel like you are the only person they are working with. Everyone at my wedding was complimenting the dress and asking where I got it from. I couldn’t have asked for a better experience!Country Bridals and Formal Wear's reply:
Kelsey,
It was such a pleasure to work with you. You looked stunning in your gown in the store so we cannot wait to see your photos from your wedding :)
Elicia -
Quality of service
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Taylor Sent on 07/25/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A great experience
Everyone was so kind and easy to deal with. They all helped to find the perfect dress. All of the alterations came out perfect as well. -
Quality of service
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Jamie Sent on 06/27/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great local company!
I bought my dress from Country Bridal in 2018. My wedding was suppose to be in 2020 (but we all know what happened in 2020!). I wasn't able to wear it until just this past weekend (2022).
The girls at Country Bridal were so fun and easy to work with! And super flexible with all the changes and uncertainty at that time. We were also going to rent suits for the guys through them, but when cancelled our wedding, they were very fair with refunds.
I found my dress and they altered it and made the entire process so easy. They also celebrate when you find your dress with a glass of champagne and a cute photo! -
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L. Mcmanus Sent on 02/07/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing service
The team was great! They provided a communication access for me as a Deaf person. They truly listened to my wishlist. They took their time with me. I highly recommend this store!Country Bridals and Formal Wear's reply:
Thank you for your kind words Laura! It was a pleasure working with you, you made it very easy :) Thank you Elicia & Tori -
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Cheri Sent on 11/15/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Attentive helpful well equipped
The employees there were wonderful to work with and I will forever be grateful.Country Bridals and Formal Wear's reply:
Hi Cheri!
Thank you so much for your kind review! We are so excited to see your photos from this past weekend! We hope you had an amazing day!
Elicia -
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Brianna Sent on 10/24/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent experience during an insane time
Like many trying to plan a wedding during a pandemic - after changing plans four times, my partner and I decided to take 2020 back and elope. I had originally wanted to get a custom dress made (I'm over 6' and have long limbs), but with this new plan I had to find a dress in a matter of six weeks. I found some (begrudgingly) that I thought would fit my picky taste - and the closest shop that carried them was Country Bridals. An hour and a half each way from me. It's my wedding day, who cares about the drive - let's make the appointment. From beginning to end I worked with Elicia and honestly, she was a pleasure to work with. She pulled a ton of dresses for me - and when I tried on my #1 pick first and uh, hated it - she had plenty for me to try on. I am not great at trying on clothes, nevermind something this important, and I get uncomfortable with feeling like "a burden" - despite my anxiety, Elicia made sure that I was comfortable and that the appointment was going smoothly throughout my 90 minute appointment. Ironically, I found a dress that I never would have picked out - and fell in love with it. (You hear things like that - that you'll 'know' when you find the dress - I always thought it sounded corny, but looking in the mirror that first time - I knew). To make a long review shorter - I had to make two more trips (alterations, and then final try on) to Jaffrey and I can truly say that those 9 hours of driving were worth it. (Even after googling my dress after my appt and realizing that my dress I had just ordered was in a shop 5 minutes from me - that's how much I liked Country Bridals). They take covid seriously, they're affordable, and the alterations were done well and very quickly. I cannot recommend them enough - if my driving that much for a dress I could have gotten closer isn't an indicator, I don't know what is. Thank you again, Elicia and staff!-
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+2 photos
Country Bridals and Formal Wear's reply:
Brianna,
Thank you so much for the kind words! You look stunning! I am so happy I was able to work with you to find your perfect gown! Looks like you guys had a spectacular day! We wish you both a lifetime of love and happiness ❤️ Elicia -
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Cailin Sent on 10/11/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent selection and outstanding service!
couldn’t have had a better dress shopping experience! great selection & outstanding customer service! They didn’t miss a beat with communication during COVID & I was blown away when I had the store to myself for final fitting!!Country Bridals and Formal Wear's reply:
Cailin,
It was so great to work with you! Thank you for your kind words. We wish you and your husband a lifetime of love and happiness! We would love for you to send us some picture we can share :)
Elicia
Country Bridals and Formal Wear -
Quality of service
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Amberlyn Sent on 10/26/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Dress Ever
The staff are absolutely amazing. I have had the best wedding dress shopping ever here and it only took me 4 dresses.Country Bridals and Formal Wear's reply:
It was our pleasure to help you find your perfect dress. If you need any assistance on Maids, Moms or Tuxedos feel free to call. Cathy and the Girls at Country Bridals -
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Tegan Sent on 10/13/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great experience, great staff!
I was SO pleased with my experience at Country Bridal. Wedding dress shopping can be so overwhelming, especially for a perfectionist like me but they made it doable and realistic and I couldn't have asked for a better experience! They gave feedback, but also gave me the space I needed to make my decision! Lot's of enthusiasm and great tips! Thanks so much!Country Bridals and Formal Wear's reply:
Thank you so much Tegan! It was so great to meet you. It was a pleasure to work with you and we are so glad that you have such a good experience! We look forward to seeing you again soon! -
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Alison Sent on 09/18/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Best!!!
Elicia was so kind and easy to work with. It was a nice mix of stylist pulled dressed and ones I picked out myself. I found my dress on my first visit and they included some sweet perks since I purchased on my first visit which I thought was really nice. They had a great selection of plua size dresses. The purchase process went smoothly and the alterations were done flawlessly and on time. LOVE Country Bridals!Country Bridals and Formal Wear's reply:
Alison,
Thank you so much! We loved working with you! We look forward to seeing some photos :)
Thank you
Elicia -
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Libby Sent on 09/17/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best little shop around!
the experience I had there was so personal and so amazing, those who worked there really helped me see what kinds of dress I could wear. We started with what I thought I wanted and ended up in something I didn’t ever see myself in but it was amazing. Great pricing and super friendly staff ❤️.Country Bridals and Formal Wear's reply:
It was a pleasure to work with you. We are glad we could make your experience amazing! We wish you and your husband love and happiness!
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Michael Sent on 08/18/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing experience!
Purchased and altered my wedding dress with Country Bridals. From the first day choosing a dress to the last fitting, they were amazing! We were able to look around and choose dresses to try on ourselves, as well as the staff, which made extra fun! They have an amazing selection of gowns, as well as a rather large sale section. I was so impressed that for a small space they were able to offer so much, especially in my lower-budget price range. The staff are all so friendly, helpful and knowledgeable, too! The experience was a dream - highly, highly recommend!Country Bridals and Formal Wear's reply:
Thank you so mush! It was our pleasure to help you find your gown! We are happy we could be part of your special day and we wish you a lifetime of happiness.
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Sarah Sent on 08/10/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing !!
From start to finish, I had the most flawless experience at country bridal! Casey was extremely helpful helping me sort through dozens of dresses and picking THE ONE! I valued her opinion immensely and ended up going with her favorite one, which also matched my families favorite one! The seamstress work was tediously perfected and the veil suggested to match the dress was stunning. I would recommend country bridal 10/10 times, and already have, to many brides I encounter!! Thank you again country bridal for assisting me with selecting and fitting such an important part of our day!!Country Bridals and Formal Wear's reply:
Thank you! It was a pleasure working with you and your wedding photos are beautiful! We wish you a lifetime of happiness! -
Quality of service
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Emily Sent on 07/22/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great dresses and great customer service!
This is the place to go for any of your wedding attire! As soon as I walked in the door they made me feel welcome and helped me right away! They have beautiful dresses at affordable prices. Kelly was my consultant and she was outstanding! I was nervous at first only having 90 minutes for an appointment as I had at least 13 dresses to try on and I tend to be very indecisive. She was so helpful and made sure I tried on all the dresses I liked and still had time to go back to my top ones I was torn between! I never felt rushed or like I was on a time crunch! She was so patient and made the experience that much more fun! I highly recommend coming here! I can't wait to come back!Country Bridals and Formal Wear's reply:
Thank you! We look forward to seeing you again soon. We are happy we were able to help you in your decision! -
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Christine Sent on 07/13/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful dresses
This store has a great selection of dresses. The consultants were very helpful and made it a great experience.Country Bridals and Formal Wear's reply:
Thank you! It was our pleasure to help you find what you were looking for! We look forward to seeing you again. -
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Ashley Sent on 06/27/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing service
All of the ladies at Country Bridal were amazing! They made me feel so comfortable and beautiful for my big day!Country Bridals and Formal Wear's reply:
Thank you so much Ashley!
We love seeing your photo, you guys looked amazing and so happy!
Wish wish you a lifetime of love and happiness! -
Quality of service
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Eileen Sent on 06/27/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great customer service!
The team at Country Bridals is fantastic! -
Quality of service
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Lorraine Sent on 06/26/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing, caring, professional.
The staff was so kind, and made this experience such a good one. This was my first ever dress fitting, and it was for my wedding. After some serious indecision on my part they helped me pick the perfect dress and were so professional and caring.Country Bridals and Formal Wear's reply:
Thank you, we appreciate your kind words. It was a pleasure to work with you! We are excited to photos of your special day! -
Quality of service
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Katelyn Sent on 04/13/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everything went perfect
Went to country bridal after many many recommendations from friends and coworkers- glad I listened! Appointment was for 9 am and had my dress chosen by 1030 am! There is a TON of variety here which helped me chose what felt best on me! I highly recommend Casey- she is kind, patient, and supportive without being overbearing as you have your special day. I never expected to find my dream dress so quickly, thanks to country bridal I did!
Thanks Casey!Country Bridals and Formal Wear's reply:
We are so happy that you had such a great experience! It was such a pleasure to work with you and I look forward to seeing you again!
Casey -
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Sandy Sent on 02/28/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My experience was amazing!
This was an amazing experience! Cathy was the best and made me feel so special. I had gone to a discount bridal store a few days before and left in tears because I was treated so poorly.... Country Bridals is an amazing place with people who really care!! I did say " yes to the dress" even though I had a limited budget!!Country Bridals and Formal Wear's reply:
Thank you so much! It was a pleasure to work with you! We are sorry you had such a bad experience before coming to us, so glad we could change your experience!...Cathy -
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Laura Sent on 09/23/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I purchased my wedding dress at Country Bridal for my August wedding and couldn’t be happier with the dress and the shopping experience. I had my eye on several Rebecca Ingram gowns that they had in stock and they were great about pulling specific dresses I asked for as well as some that were a bit different, too. The staff is lovely, helpful, talented, and accommodating – particularly Vicky and Elicia and Cathy. They also did all of the alterations which were beautifully done and very reasonably priced. Thank you, Country Bridal! -
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Carol Sent on 09/05/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing customer service! Very accomodating. I purchased mother of the groom dresses twice from them and had a great experience each time. I highly recommend them! -
Quality of service
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Chelsie Sent on 08/24/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Cathy was a life-saver! I'm so happy with the service I received from Country Bridal! Let me tell you why: My dress retailer went radio silent for several weeks and I was in a panic. It was only 74 days until my wedding and I still needed to do alterations and pick out accessories but I didn't have a dress. Mind you I had already paid in full. Another bridal shop shared my predicament in an online forum and Cathy responded to the distress signal in less than 3 hours (and it was after hours for her timezone)! She had the same model dress on her showroom floor, in my size, AND even on sale. Within less than 24 hours Cathy found my dress, texted me pictures, packaged, and rush shipped the dress to me. Not to mention, I live in SEATTLE, WA and she's in Jaffrey, NH. I wish I could leap through the phone and kiss her I'm so pleased. Do yourself a favor and shop at Country Bridals and Formal Wear: they're simply the best in customer service. -
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Danielle Sent on 07/21/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Right from entering the store Country Bridal was welcoming. The staff was attentive, yet not pushy. They allowed me to look at all their beautiful dresses and find something that I felt comfortable in and that fit with my personality. Yet, when I needed guidance they were more than happy to make suggestions and give advice.
I found the dress of my dreams at Country Bridal and enjoyed the experience. Their alterations were affordable and the dress was flawless.
Thanks Country Bridal staff!
Danielle (Cormier) Smith -
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Amy Sent on 05/07/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had the most amazing experience here! I found a beautiful dress and the customer service was exceptional! Highly recommend! -
Quality of service
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Nancy Sent on 03/21/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
FABULOUS dress, awesome selection, beautiful wedding! -
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Melissa Sent on 10/12/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Five stars! I went there because they had ALL of the Maggie Sottero dresses I was interested in. I also filled out the survey beforehand and they put in a few picks of their own! The last pick that I didn't chose was the dress I was dying to try on when I saw it (i actually saved that one for the very last to put on) fell in love it was perfect and it was STUNNING!!!!-
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+2 photos
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Quality of service
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Shaunna Sent on 09/06/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Love the ladies at Country Bridal! They are so responsive and helpful! I've loved every time I have walked into that shop. I truly feel like a value customer and friend there! -
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Catherine Sent on 09/04/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I went in so many bridal shops, but this one was different from the first moment. I had a big changing room, and the girl I worked with asked me my budget, what I was looking for, and how much help I needed. They were not pushy at all, and really paid attention to what I said I liked and didn't like about every dress. I'm a bigger girl, and yet that was never an issue as they had many samples in many sizes. If it didn't fit they were more than willing to pin me or clip me so I could see the dress, and worked within my budget. I also had a tight timeframe, and they were able to check what dresses would be available in time. Very knowledgeable.
Every trip to this store was a pleasure and worth the hour drive. They were friendly, and put up with my indecision very well. It was a big decision and they were super understanding and helpful.
When it came time for alterations they worked with me to get everything right, and held the dress until a few days before the wedding. The girl I worked with for alterations was wonderful, and super helpful. I never once felt like they didn't want to help me .
I was very apprehensive about dress shopping, especially after having a poor experience at some other bridal shops. Country Bridal made up for it and more. I honestly wish I could give them more than 5 stars. -
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Rachel Sent on 09/02/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This place is excellent! The staff is friendly and helpful. They have an excellent selection of beautiful gowns, many of which are very affordable. I actually came to their store all the way from Boston because I was struggling to find a store with many short, tea length, or high/low dresses. They had so many great options for this type of look! I will definitely be back! -
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Kerry Sent on 01/16/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I highly recommend Country Bridals! They were extremely responsive (immediate), friendly, wonderful and amazing! I was in a pinch and needed a dress asap because I was not happy with my original choice elsewhere. I tried on 25 dresses at 4 pm on a Thursday, and found a size 12 that I loved....except I'm a size 4! They perfectly tailored the dress to my size, which I picked up at noon the next day!!! They did this without ever making me feel rushed or that they were put out in any way. The dress and wedding was amazing - and everyone absolutely loved my dress (adorable and beautiful). THANK YOU! -
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Allison Sent on 12/06/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The dresses here are lovely and they have a great selection! The owner Cathy has been in the industry for a very long time and knows her stuff! I have met her a few times and she's always very nice and helpful. 5 stars!! -
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Sarah Sent on 05/28/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
If I could give Country Bridals more stars I would. They were absolutely amazing! I found my dream dress at a very reasonable price. The experience in the store was wonderful, along with my dress we found the perfect bridesmaid dresses to make everyone in the party happy. They went above and beyond in every way imaginable. We had a little mishap with my dress on my wedding day (lace and heating ducts do not mix), without hesitation, Cathy (the owner) drove 2 hours to the venue and resewed/replaced the damaged lace in my dress. You would have never known anything had happened. She saved the day! I would recommend any bride looking for their dress to go to Country Bridals. You will not regret it. -
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Katie Sent on 04/16/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I originally found my dress in California where I live. However, my family is in NH and I wanted them to be part of the dress process. I called Country Bridals and they were able to get the dress into the store just for me! I flew to NH and was able to try on dresses with my mom and family. Thank you for helping me find my perfect Casablanca dress. -
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Juliette Sent on 12/16/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I went to Country Bridals and Formal Wear (2 and 1/2 hours from home) because they had plus size casablanca dresses. My mom and I made a day of it and the minute we walked in we knew that we were going to get my dress here. I went in looking for a lace top and a plain bottom and they had just put one exactly to my liking on clearance that morning. I tried it on and it was a perfect fit. We swore it was meant to be. The ladies there were so nice and we were in and out of there within an hour. -
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Caitlin Sent on 11/26/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A wonderful experience. The staff was always so helpful and had wonderful advice. I found my dream dress!!! Country bridals helped me customize the dress just for me. I also bought my bridesmaids dresses there too. -
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Jeanne Sent on 11/04/20155 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
After some high pressure sales and being talked into a dress I did not end up liking from David's Bridal (special order so no return), I decided to shop around a bit. Coming from a small rural area, there are not many options for Brides/Bridesmaids locally. Country Bridals was nearly 2 hours away from me but a breath of fresh air in how the staff were low key and down to earth. I ended up trying on a dress I never would have picked for myself and received rave complimentary reviews from all my family and friends about how gorgeous I looked. :-) Alterations were done professionally and I had an overall great experience with the staff here. Please do yourself a favor and skip the high pressure sales of a David's Bridal when you are most vulnerable and head for a small town shop like Country Bridal where you will be treated as a real bride to be with no pressure to purchase anything other than the one dress you feel is "the one." :-) Thank you to all the staff at Country Bridal for helping to make my wedding day that much more special with the perfect dress! -
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User2389214 Sent on 10/21/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Lovely store. Lovely folks. Talented seamstress. Great selection. -
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Emily Sent on 10/09/20155 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The dress selection at Country Bridals is great and the staff is extremely friendly & knowledgable. I bought my dress on my first visit- it was the 3rd dress I tried on and I knew I wasn't going to find a more perfect dress anywhere else. I got discounts on my accessories for buying my dress on my first visit. The dress was a perfect fit when it came in so I didn't need alterations. They DID add hooks for a bustle for me and it worked out great. I would definitely recommend Country Bridals to anyone in the market for a wedding gown. They let you look around and pick what you want to try. They will also help pick out dresses based on what you are looking for. -
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Rose Sent on 09/02/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
From the very start of working with Country Bridal, to the final product, it has been an exceptional experience.
The staff at Country Bridal are excited to take this journey with you - from choosing a gown to making that gown 'fit like a glove'; I felt taken care of and as if I were the only client they were working with.
You will have a very personalized experience if you chose Country Bridal. Country Bridal offers fair prices and you will have the backing of talented, caring and knowledgeable staff to help you work through any hurdles and also to celebrate each successful step of the wedding gown process with.
To get to the specifics of my experience, the first woman I worked with was excited to guide me in choosing a gown and the owner, Cathy, was cheery right alongside her - encouraging me to try on anything and everything I wanted! I was given space and time to make a really important decision. I was thrilled to purchase my gown at Country Bridal that day.
I did have to make several trips back down (I live in Vermont) to try on the gown - a few times - and then get fitted, however they were always understanding and scheduling time was never a problem. I was always able to find an appointment time that worked for me.
At the final fitting, after alterations were complete, there were issues with my bra being able to be seen and I didn't like the bustle as much as I wished I would. Adrian was quick to start problem solving and thinking of different ways to a solution. She brought in the seamstress to give her opinion and we tried many different ways. Cathy (owner) came in and also offered a solution. Everyone gave me space and time to think through each option. And we found one! I was also able to change my bustle type that day and it came out perfect. Country Bridal spent 3 hours on me at the final fitting to ensure that I was 100% happy (And I am! Thank you!! :) ) as well as ensure that I could take th -
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User2462627 Sent on 07/06/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I purchased my wedding dress from Country Bridals. They were great to work with from start to finish. They really paid attention to every detail even when their store was crazy busy. Very professional group of women working there and I really loved working with the owner, Cathy. We also rented the tuxes for our entire wedding party from them and they came in on time and ready to go. We had a few mix ups with sizes between the boys, but it was easily fixed with no problems. I highly recommend visiting the shop. I had a great experience. -
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Hilary Sent on 06/23/20155 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I went to Country Bridal based upon a family and friend recommendation and I could not have been happier! Found my dress on my first trip, third dress I put on! They had so many to choose friend and some of the exact designers I was most interested in! They had plenty of accessories and veils to choose from and I did end up purchasing a veil and belt to go along with my gorgeous dress! After some weight loss and a particular fit to my dress, the team worked through 4 fittings to get it just perfect! Although the shop was about 1.5 hours from my house, it was well worth every trip! Great customer service, attentive staff, and an overall great experience! Smaller town shop with bigger city options! A great combo! -
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User2016234 Sent on 01/20/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Country Bridals was very easy to work with! Scheduling an appointment was flexible and when we got there the staff was super easy to work with and very laid back. I purchased the first dress I tried on (after trying on a few more, mostly for fun)!
I went back to them for the Bridesmaids dresses, we didn't find exactly what we were looking for so we headed to Bedford to Modern Bride. The service there was terrible, with no one to greet us, no one to offer to set up a room and take our dresses, no one to help clip the dresses in place. However, after finding a dress we liked, I called up Country Bridals and they said they could order it no problem! I loved working with them and was more than happy to continue doing business with them! -
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Gabrielle Sent on 12/22/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had a wonderful experience purchasing my wedding dress at Country Bridals! I visited many different bridal salons in search of the perfect wedding dress, and the vibe at each of them were very different. I felt pressured, stressed, and rushed at several, but not at Country Bridals. Ultimately, I found a few different dresses I liked, all of which Country Bridals carried, except the one I liked most. But, I went back to Country Bridals because I enjoyed my experience there most, and since they carried the designer, they informed me that I could purchase it through them (they also had the best price!!!). Ideally, I wanted to try on my top choices side by side, so they went above and beyond and custom ordered my "top" dress so that I could try it on in there store alongside the others I liked.
They carry great lines and have a TON of absolutely stunning dresses. The associates are all warm and friendly and kind, helpful but not pushy. I never felt pressured. I was able to browse and pull dresses I liked, and the associates also pulled a few that they thought I might like as well. It's a relaxed environment, I never felt rushed, and they were always incredibly accommodating. They let me take pictures of the different gowns, which was incredibly helpful since I tried on so many (some other salons don't allow this)! My bridesmaid was running late to my appointment on my third visit (when I had the chance to try on all my favorites together, including the one they custom ordered, and ended up purchasing my dress!) and they didn't mind at all that I waited for her to get there. They were very responsive over email. It's an incredibly comfortable and wonderful shopping experience.
My alterations have not been done yet, so I can't comment on that yet, but will update my review after those are complete! Thanks Country Bridals!
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Christie Sent on 10/13/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
These ladies were so amazing- beautiful store, incredible and friendly and super helpful staff!! I went in there having NO idea what kind of dress I was looking for- and they were so helpful, brought dresses in of every kind without being too overwhelming and the second dress I tried on was the one I fell in love with, I tried a few others on and went back to it and knew it was just the one! Bought it that day :) Brought my bridesmaids and MOH up a few days later and they all found theirs right away as well, they had all the dresses fit and ready a week before the wedding and were just truly fabulous to work with! I cant speak highly enough of all of them- truly amazing and I would recommend everyone check them out! -
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Lisa Sent on 10/07/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
It was perfect. I have always had a great experiences every time I have gone in and when I have had to call and ask questions.I made an appointment for my bridesmaids to look at dresses and for myself I love how I never feel pressured to commit to something unless I really love it. Adrien was amazing, she was very helpful and was there when ever I or we needed her but gave us our space as well. She listened to what I liked and it showed in the dress selection she picked for me.I went in with something in my mind and she picked a beautiful dress that I would have never thought to look at and I ended up buying it. I looked forward to coming back when it comes in to start the fitting process and ordering my accessories as well.
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Suzanne Sent on 10/04/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I bought my wedding dress from country bridal so while they were having an allure trunk show. The price was very affordable, and they gave me the space and room and to explore the dresses on my own while giving their suggestions.
When my dress came in, they called to let me know, and since my wedding was still about 9 months away, let me keep my dress at the store and visit it whenever I liked.
When a family illness occurred that made my fiancé and I move up our wedding date (we had a smaller ceremony for the ill family member and then still had our larger ceremony later), country bridal worked with me to ensure alterations were done and the dress ready early. They even let me rent the petticoat twice so that it could be worn at both weddings.
I was so appreciative of their flexibility and responsiveness to this uncommon situation. Truly am grateful for all the service they showed me, and a beautiful, original, and perfectly altered wedding gown! -
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Kelsie Sent on 09/17/20145 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I am so glad that I decided to check out Country Bridals. My experience trying on dresses was wonderful, it felt very private and personal and we were able to pull all of the gowns (in large sample sizes that fit me!) that we liked at once to try them on, as opposed to the big bridal chain where the salesperson picked one dress at a time and I had to stand there in the too-small sample size gown with everyone there staring at me while she hunted down another dress- terrible!
I found my dress the very first time we went to Country Bridals, and it was one that our sales associate picked out that we thought looked ugly on the hanger, but once it was on, we knew it was the one! I was able to schedule all of my appointments on their website and they confirmed over email. I live about 4 hours from the store, but they were always able to accommodate me when I was going to be in town, and made sure the dress was ready when required. I only needed one fitting and the alterations they did at that point were perfect. They even sent me a handwritten thank you note after my first appointment there and an email the week of the wedding with some wedding tips!
All in all, I was very pleased with the personalized service, the friendliness of the staff, the ease of making an appointment, and the accuracy of the alterations. And of course, my dress was absolutely beautiful!Country Bridals and Formal Wear's reply:
It was our pleasure to help make your day so special! -
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Emma Sent on 07/21/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This review is mainly for Andrea! I came in to country bridals discouraged and overwhelmed for my previous dress hunting excursions. When I walked into country bridal with my mom and sister with out an appointment Andrea was there to great and help us. I had the place to myself and it was so calming! She helped me pick out and try on so many dresses! I found my dress that day all because I had help from Andrea! My second trip I was trying to pick our a veil. At first I didn't see Andrea, another person was helping me. Then Andrea walked around the corner and helped save the day again! I had many experiences with Andrea, from trips to the store or bridal shows she was at that I had attended. Each time made my overall experience with country bridal great! Andrea is a amazing asset to this store!!! -
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Meghan Sent on 07/14/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Cathy and the staff were amazing to work with. the options of dresses they had were better then the big name stores. -
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User1680135 Sent on 06/26/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had tried on a dress early in my engagement that I absolutely loved at another store, but when I went back, they had sold their sample off the rack. The only place I could find the dress was Country Bridals. I went in to try on the dress, and I had such a great experience. The girl who helped me had some great suggestions, but in the end I went with my first choice. We placed the order that same day, and they took my measurements to get the dress custom made. Cathy ended up having to do some minor alterations, including remaking the straps on the dress when they were too short, and a last minute change to the bustle the day we came to pick it up. We also ordered the groom's and groomsmen's tuxes from her through Jim's Formal Wear. The boys all looked fantastic the day of. -
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Amanda Sent on 08/05/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The staff at Country Bridal (especially Adrian and Andrea!) were awesome! I was a lucky bride who found her dress on my first visit. I was very pleased with the level of service, the professionalism, and the kind and joyful nature of the staff. Andrea found my dress for me (before I knew it was THE dress!), was patient when I was unsure about it, and never tried to prod me into buying a dress she knew I wasn't 100% sold on. In the end, I ended up feeling absolutely beautiful and amazing in a dress I never would have considered if she hadn't urged me to try it on! And during my countless visits and numerous fittings (and the one time I just wanted to try it on to show my future MIL) Adrian was always funny, sweet, and helpful. She made every visit a good one, and I always left smiling!
I am so happy that I found and purchased my dress at Country Bridal - I could not have asked for a better experience or staff to work with!
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Luann Sent on 07/11/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Cathy and her staff at Country Bridals were wonderful to work with. Thank you all for all your help with making our day so special! -
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User969628 Sent on 09/23/20125 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Country Bridal was amazing to work with. Andrea was great helping me pick out my dress, even with my brother and siser running around the shop picking random dresses to try on. I did find my dress on the first try which meant I got some money off my veil which was great. The alterations were great, I had to come back in 2 weeks before because my bustle was difficult to alter, but they did it and it came out amazing. I can't thank them enough for helping me feel beautiful in my dress on my wedding day! -
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Amaris Sent on 05/28/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They were wonderful. I was welcome to look through dresses on your own, but when I needed some help they were very attentive to all my needs. We were able to find the perfect dress that was not available at the big commercial stores, and the value was great. My dress was ready and delivered earlier than expected and I was able to get all my accessories in the store. I felt as though I got lots of individual attention and the staff nnew me by name. They also outfitted by bridal party and the ladies looked amazing. I would absolutely recommend them to another bride. -
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Zoe Sent on 09/19/20105 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Country Bridal has the nicest owner and staff. They are helpful, competent, and always willing to answer any questions. I went to many bridal shops, but this one was my favorite by far. I found a lovely dress, for a great price, and I also bought my jewelry and headpiece there. They also have veils, shoes, and other sundries. I was very impressed and would recommend their services in a heartbeat. They are off the beaten path, but well worth the beautiful drive. -
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Jennifer Sent on 10/13/20095 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I bought my beautiful dress at Country Bridals and they were so nice and helpful that we also decided to rent the tuxedos there as well. My dress was in quickly, tailored beautifully, and they even dyed my shoes perfectly to match. The groomsmen looked dashing as well. My favorite part of this little shop though is just how nice everyone is. I've watched some friends have terrible experiences at department stores and other boutiques, so when I experienced how helpful and nice they were here, I knew immediately that I wanted to patron them. Great experience all around. They even picked up the tuxedos from our nearby reception spot. Job well done! -
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Sandy Sent on 09/12/20164.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4.5 out of 5 rating4.5
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
As a mother of the bride, I had hoped that my daughter would have an awesome wedding. She did, and in part to Cathy and her staff. The bridal gown, bridesmaid dresses, flower girls, shoes, jewelry, tux's, and the most beautiful veil ever all came into the store in a timely manner and fit to perfection thanks to the measurements that the staff at Country Bridals did. The entire bridal party looked absolutely beautiful. Thanks Cathy! -
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Lindsay Sent on 09/16/20144.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The girls are awesome! They had an idea of what I was looking for and we found "the one" on the first try! They didn't care that I'm not a sample size 2 girl or that my budget wasn't $10,000. They just want every bride to have that special feeling and look beautiful! -
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Elise Sent on 08/04/20204.8 out of 5 rating4.8
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent Selection with Thoughtful Service
Country Bridal was the first store that I went to try on dresses and it was the best first experience. Everyone was so helpful and kind. I was allowed to try on everything that I wanted to and they were so flexible in letting me go over the scheduled timeframe for my appointment. Country Bridal has a really strong collection of dresses and designers. Although I did not end up finding my dress at Country Bridal, my experience there was extremely helpful and informative for finding THE dress, and I would highly recommend the store to everyone. Country Bridal was also the only store that gave me a little thank you gift and sent a handwritten thank you note to my house. Those small, thoughtful touches made me feel so special.Country Bridals and Formal Wear's reply:
It was so great to work with you Elise. Thank you so much for your kind words, we really appreciate it. If you still haven't found the one we still have new gowns coming in all the time! We would love the opportunity to work with you again if you would like.
Elicia
Country Bridals and Formal Wear -
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Kari Sent on 10/11/20194.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Fantastic Dress Shopping Experience
While it doesn't look like I will end up buying my dress at Country Bridals (I found a pre-owned dress online that I love and seems to fit with no alterations needed), I had a great experience at my bridal appointment at Country Bridals with Elicia. I felt like I got the right amount of attention as a customer - enough so I felt supported but not so much that I felt smothered. Elicia listened to what I wanted and helped me find dresses that excited me. She and the other staff were attentive, the store was clean and well organized, there was a wide variety of gowns in different styles and prices to choose from, and the fitting rooms were comfortable, inviting, spacious, and well appointed. I felt very safe and comfortable the entire time I was there, and never felt pressured to buy anything that I wasn't ready to buy or forced to look at dresses outside of my budget. They even had samples and clearance dresses on sale (although that selection was understandably more limited), so it is possible a bride-to-be might be able to find an inexpensive, last minute dress here if needed. Overall I had a really fantastic experience and had so much fun shopping for my dress.
I cannot comment on what the process of actually buying a dress here and having it fitted would be like (my friend who came with me to the appointment bought her dress here and could not say better things about the store or their service), but my initial shopping experience was really wonderful. I would definitely recommend this place to other brides in the Monadnock region.Country Bridals and Formal Wear's reply:
Kari,
It was so great to meet you and work with you! I am so happy you found the perfect dress for you, that is our ultimate goal. We are happy that you felt so good about your appointment that you let everyone know! Thank you so much for the great review. We hope you have an amazing wedding day and a lifetime of love and happiness!
Elicia -
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Neolani Sent on 10/21/20174.8 out of 5 rating4.8
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 4.5 out of 5 rating4.5
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
These ladies helped my mother and I pick out and buy my wedding dress this summer before my wedding got bumped up by 6 months. Then, they were willing to do a less than 1 month turn around on alterations and adding of a bustle, without complaint and listening to every request. They may be a longer drive but they are leaps and bounds better than any of the other stores we visited! Go, Country Bridals, go! -
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Adrienne Sent on 08/16/20164.7 out of 5 rating4.7
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had a wonderful experience with country bridals. I was able to find my dream dress and it was pure perfection. The only downfall I had was coming to the fitting of the dress. I would have hoped for a little more attention with alterations. All in all, I am a satisfied customer. -
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Sarah Sent on 08/28/20164.6 out of 5 rating4.6
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4.5 out of 5 rating4.5
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
I fell in love with my dress and the one on one attention I got each time I went in for a fitting. It's a quaint little shop, but they know their stuff. With accessories and alterations, I spent more than I wanted to, but it was worth it for the service I got. I had ideas that I didn't know could come to light, and the girls at Country Bridals made them happen. -
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Hannah Sent on 12/15/20114.5 out of 5 rating4.5
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 3.5 out of 5 rating3.5
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
After going to a few other bridal boutiques I found Country Bridals. I liked the small town feel of the store and felt that my consultant was really there for just me while trying on dresses. I made the small mistake of bringing too many people with me that had too many opinions, but Rachael did a great jobs sorting through the MANY dresses everyone was giving me to find the perfect one. The owner of the store then measured me and helped me order the right length dress so that I would have less alterations to do. They called me as soon as it came in and I went back to try it on. Although I didn't need a lot done, the alterations were much less expensive than I had anticipated them to be and I found their pricing very reasonable. They allowed me to keep my dress there and pick it up the day before my wedding on the way to the venue which was very helpful to me. I would recommend them to anyone. -
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Megan Sent on 03/11/20204.4 out of 5 rating4.4
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Amazing Atmostphere!
Country Bridals was the first place i decided to look for my wedding dress, i tried on 5 dresses and absolutely fell in love with one of them! The staff was very responsive and adaptive to my schedule with getting us a quick appointment!
Thank you for your amazing service!Country Bridals and Formal Wear's reply:
Thank you so much for your kind words Megan! It was a pleasure to work with you and we look forward to seeing you again soon! -
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Malia Sent on 07/09/20194.4 out of 5 rating4.4-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 3 out of 5 rating3.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Beautiful Dress
I was seven months pregnant on my wedding day and found my dream dress in March for my July wedding. Even though the timeline cut it close for us, they were able to accommodate my “expected” baby bump and order a beautiful gown that made me look like a princess.Country Bridals and Formal Wear's reply:
Malia,
It was so great to work with you! You all looked amazing! We are so happy that we could help you have a great experience! -
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Tawny Sent on 03/04/20094.4 out of 5 rating4.4
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
I bought my gown off the rack here. They were responsive to phone calls and had a dressing room all set up for me with my dress and name on the door when I came in for fittings. They were flexible and on top of everything. -
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Amanda Sent on 06/26/20194 out of 5 rating4.0-
Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Elisha was Amazing in Helping Me Find My Gown
Elisha was a very patient, kind, helpful consultant. I felt comfortable with her at all times in the fitting room and had her undivided attention. My custom gown was unfortunately produced about 2" too short by the vendor (Allure Bridals). Country Bridal was professional and responsive about resolving the issue and ensuring I got the right gown, with the correct dimensions, as they had carefully measured and ordered. They were flexible in allowing me to come in on a Saturday for a fitting (they typically reserve Saturday for new brides). My only complaint was honestly that my custom ordered vale was not steamed or hung up, but left folded and vacuumed sealed in the package. I would have loved to have just gotten dress on my big day and not been anxious about locating a steamer :-) All around, 4 out of 5 stars even despite the setbacks. Great family owned business! -
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Ashleigh Sent on 03/14/20194 out of 5 rating4.0-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 3 out of 5 rating3.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
knowledgable
The associate I had was very knowledgable and helped me out with choosing styles. However, the owner was very rude to me due to my size (im plus size) great shop but could improve on their rapore with -
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Alisha Sent on 06/25/20093.9 out of 5 rating3.9-
Quality of service 3.5 out of 5 rating3.5
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Average response time 4.5 out of 5 rating4.5
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Professionalism 3.5 out of 5 rating3.5
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Value 5 out of 5 rating5.0
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Flexibility 3 out of 5 rating3.0
Not sure it was the designer of my BM's gowns or not, but we ordereed them 4 months in advane and got them 2 1/2 weeks before the wedding. My gown was beautiful and looked like it cost at least double what I paid! -
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Samantha Sent on 02/06/20173.1 out of 5 rating3.1
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Quality of service 3.5 out of 5 rating3.5
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Average response time 3.5 out of 5 rating3.5
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Professionalism 3.5 out of 5 rating3.5
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Value 3.5 out of 5 rating3.5
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Flexibility 1.5 out of 5 rating1.5
I had a great time picking out my dress. Everyone was so helpful. I did pick a dress I wasn't 100% in love with but it was because my family made me feel pressured to pick right then. I got pregnant before i paid off the dress I ordered. I paid it off and picked it up. A year later I am still too big to wear it or even try it on. I really hoped I could trade it for a dress I liked better and fit me for equal or lesser value. Sorry can't help you. Not they're fault I suppose. I got pressured from my family, and gained weight from pregnancy. Now I have a dress I don't want that I can't wear and can't plan our wedding. Modern Bridal and Davids bridal both said if I bought it from them they would help me but I didn't so they can't.
Country Bridals and Formal Wear's reply:
Samantha, I am very sorry for your situation. I am not aware of your circumstances and the date of the wedding stated here is 8/2015 I don't have those files handy to examine. Please forgive that whomever you spoke with advised we were not able to help, as we alter many gowns after purchase for brides in your situation. I am very sorry that you felt pressure from your family in making your purchase, our desire is for our brides to be happy with the decision they made for their wedding attire. -
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Kimberley Sent on 10/16/20201.8 out of 5 rating1.8-
Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 2 out of 5 rating2.0
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Value 2 out of 5 rating2.0
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Flexibility 3 out of 5 rating3.0
Not happy, terrible alterations!
After hearing good things about Country Bridal, that was the first place I went to try on dresses. I found a dress I loved and purchased it. The help was okay, but nothing out of this world either. I’m usually a size 2 - 4 jeans and they ordered me a size 10 dress. It was huge, but they said they’d rather have it too big and do the alterations necessary. They had told me they’d call me to have me try on my dress after alterations 2 weeks before the wedding. A week and a half before I called them because they hadn’t reached out to me and they told me they were working on it right then. 8 days before the wedding I was able to try on the dress and the alterations weren’t even close to fitting. The top of the dress was literally falling off because the straps were way too long. The dress felt as if it was just hanging off of me and was very heavy because it didn’t fit at all. I went back and tried it on 5 days before the wedding and the top was better, but the sides were huge. The lady said it was a very difficult dress to alter. I’m assuming if they had just purchased the correct size for me originally it would have been much better. Needless to say, $400 later for alterations and I hated the dress. I had to have someone else alter the dress and they took in almost 4 INCHES on the waist, hips, and thighs!!! Finally I felt like I’d look good on my wedding day after much stress. -
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Linda Sent on 11/29/20181.2 out of 5 rating1.2
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 2 out of 5 rating2.0
No help at all
When we arrived, we were greeted by 2 young girls. They were not helpful at all. The only words they uttered were any dresses that are no we will take. They never clipped girls dresses, nothing!!! 8 had 5 bridesmaids with me!! Very disappointed!!Country Bridals and Formal Wear's reply:
Linda, Thank you so very much for your feedback it is helping me to train and mentor young girls. Your feedback helps me to see points they are missing, giving me the ability to train with them on a different level. I ask your forgiveness for the situation you encountered and would like the opportunity to correct the situation. If you are willing to allow us I will see to it that the proper attention is given to all. May you have a blessed holiday season and speedy recovery. Sincerely, Cathy -
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User1240957 Sent on 07/14/20131.1 out of 5 rating1.1
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Quality of service 0.5 out of 5 rating0.5
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Average response time 0.5 out of 5 rating0.5
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Professionalism 0.5 out of 5 rating0.5
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Value 2 out of 5 rating2.0
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Flexibility 2 out of 5 rating2.0
When I first went to Country Bridals and Formal Wear I was very impressed with the selection of gowns they had in sizes that were 14+. Adrienne was amazing she was very attentive and helped me find the dress. I went home and told all of my friends about how amazing their Customer Service was, up until my fitting that is...
When I had to return for my fitting (which I had previously made an appointment for) all of the staff was rather snobbish. After spending a lot on a dress I expected to be treated a little differently. I guess in their eyes I was no longer important because I already paid for the dress. They simply hung the dress in the fitting room and never returned. I had to have one of my bridesmaids hunt down an associate to help me with the fitting. She looked confused and didn't know why I needed her assistance (even though when I called in I specified the appointment was for a fitting). After being poked a couple of times my dress was ready to be altered. She informed me it would be less than two weeks...
Well, a month passed and I was a little concerned. When I called them up to check on the status of my dress they stated they hadn't even started on it because they were very busy with Prom. This concerned me because A.) My wedding was only 5 weeks away, and I wanted to make sure it was altered correctly B.) I wanted to allocate time for a second fitting if necessary. C.) They were prioritizing Prom instead. I spent a large amount of money on my wedding gown, which I was told would be ready in less than two weeks, but yet they were still focused on Prom gowns. Don't get me wrong I understand Prom is very important as well, but when you are paying a lot of money- you expect it to be done within a reasonable time frame. Needless to say they did get it done the same week I called , but it was a headache...
Unfortunately I wouldn't recommended them based on their horrible customer service skills & attitude.
Country Bridals and Formal Wear's reply:
I would like to ask forgiveness on behalf of my staff at Country Bridals. This is not the type service I chose to have us reflect. We desire for our brides to have a pleasant experience from start to finish. Please contact me with a private message at cathy@countrybridals.com -
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Rochelle Sent on 10/20/20101 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
I made an appt. to shop for bridesmaid dresses at Country Bridal. When I made the appt, I was very clear that 5 of my bridesmaids would be driving in (for 3 states) for the appt to be sure they had room to accomodate us.
Whe we got there, we were pointed to the rack that had Alfred Angelo dresses which is the designer I wanted. No one helped us look at dresses. We had to ask what fitting rooms to use and were given two small fitting rooms for 5 girls. The sales associate was then absent until we found a dress we liked and hunted her down to ask to be measured. I should have walked out then.
Once the dresses came in, it didn't get any better. One bridesmaid had broken her jaw and lost a lot of weight. When she went in to pick up her dress and try it, she said to the associate- "wow it's really big." The associate then replied "that's just because you have no chest." Another girl was quoted $120 for alterations, she ended up getting them done elsewhere for less than half the price.
The girls who had their dresses altered there did not get them back until 2 weeks before the wedding- when they were fitted 2 months before. One of my bridesmaids was out of state, when she was finally able to get her dress 6 days before the wedding it fit even worse than it originally did! The dress had a train and when we went to tie the bustle ties, the seam pulled right out. She ended up having to pay for a second round of emergency alterations at Pamela Moore Bridal where I got my dress (whom I can't say enough positive things about by the way).
Don't bother with this place, all they care about is the sale and the service and expertise are just not there. -
Quality of service
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