Copper Mug Co. Reviews

Reviews
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4.9 out of 5 rating

4.9 Excellent
4.9 out of 5 rating
113 reviews
98% recommend it
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Quality of service 4.9 out of 5 rating
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Average response time 4.9 out of 5 rating
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Professionalism 4.9 out of 5 rating
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Value 4.8 out of 5 rating
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Flexibility 4.9 out of 5 rating
Awards
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+62
User photos

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Featured
Amanda Sent on 09/21/20245 out of 5 rating-
Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Great Company!
The team was so easy to work with! They were incredibly responsive and made a great product! Such a fun part of our weddingThe team was so easy to work with! They were incredibly responsive and made a great product! Such a fun part of our wedding -
Quality of service
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Megan Sent on 11/04/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Wedding Favors of our Dreams
We came up with the idea to use copper mugs as our wedding favors, to compliment our green and copper decor color scheme, as well as supplement our moscow mule signature drink. it was the BEST decision we could have made!! the mugs were perfect. the team was easy to work with and informative - and they were so responsive to our needs. We did have to order our mugs prior to having our final confirmed guest list, just due to deadlines and processing time, but the mugs came with plenty of time before our event and all were impeccably wrapped and shipped.
The mugs were the PERFECT set of decor, as well. We had our venue set the mugs out on the tables, and they caught the light beautifully at sunset. Our bartender made drinks directly in the mugs, and people were using them all night. We got SO many compliments from all of our guests (of all ages, too) and they LOVED that they could take them home at the end of the day and have a keepsake. We kept the design simple (our initials), and let the beauty of the mugs shine. Attaching some non-professional photos that our guests took and shared with us after the night ended - they were such a hit!
We loved that we got to use the mugs as decor, functional drink holders, and favors, all in one. We were so happy with the mugs and so appreciated the team at Copper Mug Co for helping us set the vibe of our wedding perfectly! You won't regret it.We came up with the idea to use copper mugs as our wedding favors, to compliment our green and copper decor color scheme, as well as supplement our moscow mule signature drink. it was the BEST decision we could have made!! the mugs were perfect. the team was easy to work with and informative - and they were so responsive to our needs. We did have to order our mugs prior to having our final confirmed guest list, just due to deadlines and processing time, but the mugs came with plenty of time before our event and all were impeccably wrapped and shipped.
The mugs were the PERFECT set of decor, as well. We had our venue set the mugs out on the tables, and they caught the light beautifully at sunset. Our bartender made drinks directly in the mugs, and people were using them all night. We got SO many compliments from all of our guests (of all ages, too) and they LOVED that they could take them home at the end of the day and have a keepsake. We kept the design simple (our initials), and let the beauty of the mugs shine. Attaching some non-professional photos that our guests took and shared with us after the night ended - they were such a hit!
We loved that we got to use the mugs as decor, functional drink holders, and favors, all in one. We were so happy with the mugs and so appreciated the team at Copper Mug Co for helping us set the vibe of our wedding perfectly! You won't regret it. -
Quality of service
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Fiona Sent on 10/24/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Super quick and exactly what we wanted!
I definitely placed my order for my mugs later than I should have, but the Copper Mug Co. team was so responsive and got my order in immediately and everything arrived exactly when it was expected to! I was so relieved that this part of my event went off without a hitch at all and I'm so so happy with how the mugs turned out. Perfect combination of drinkware for weddings and wedding favors for the guests to commemorate the day!I definitely placed my order for my mugs later than I should have, but the Copper Mug Co. team was so responsive and got my order in immediately and everything arrived exactly when it was expected to! I was so relieved that this part of my event went off without a hitch at all and I'm so so happy with how the mugs turned out. Perfect combination of drinkware for weddings and wedding favors for the guests to commemorate the day! -
Quality of service
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Diamond Sent on 09/18/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Awesome wedding favors!
Our guests loved the mugs as party favors, they were a huge hit. Also, Lisa was so helpful along the way. Anytime I had a question it was answered in a timely manner. I couldn’t recommend them enough!!Our guests loved the mugs as party favors, they were a huge hit. Also, Lisa was so helpful along the way. Anytime I had a question it was answered in a timely manner. I couldn’t recommend them enough!! -
Quality of service
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Sarah Sent on 09/18/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Loved our mugs!
We ordered mule mugs and while they were more expensive than other wedding favors we considered, they really added to the table decor. People used them throughout the night and they were a perfect compliment to the signature drinks. The turn around was quick and they were very responsive along the way. Highly recommend!We ordered mule mugs and while they were more expensive than other wedding favors we considered, they really added to the table decor. People used them throughout the night and they were a perfect compliment to the signature drinks. The turn around was quick and they were very responsive along the way. Highly recommend! -
Quality of service
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Jonathan Sent on 09/17/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Great wedding favour!
Just what we were looking for to give out as wedding favours! The personalization options makes it a nice touch. Super responsive and helpful service.Just what we were looking for to give out as wedding favours! The personalization options makes it a nice touch. Super responsive and helpful service. -
Quality of service
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Sariah Sent on 08/27/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Amazing mugs
Copper Mug Co made our mule cups for our wedding and they were a huge hit! Guests raved about them and it was such a fun gift for them to keep after the big day. Copper Mug Co was so fast, responsive and professional. I ordered right at the 6 week mark and was so worried we wouldn’t have them in time for the wedding. Not only did we have them in time but they arrived a week before our event. Would recommend copper Mug Co for your big event!Copper Mug Co made our mule cups for our wedding and they were a huge hit! Guests raved about them and it was such a fun gift for them to keep after the big day. Copper Mug Co was so fast, responsive and professional. I ordered right at the 6 week mark and was so worried we wouldn’t have them in time for the wedding. Not only did we have them in time but they arrived a week before our event. Would recommend copper Mug Co for your big event! -
Quality of service
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Jessica Sent on 07/02/20231.4 out of 5 rating
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Quality of service 1 out of 5 rating
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Average response time 2 out of 5 rating
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Professionalism 1 out of 5 rating
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Value 2 out of 5 rating
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Flexibility 1 out of 5 rating
Watchful of Your Order
Make sure you look out for your quantity of your order. I ordered 200 and got 196. When I brought up the amount issue, they said four of them were defective. I said okay and asked when they would be sending the replacements for them. They made the decision without even notifying me or asking me, they just weren’t going to make four more. After I told them, I wouldn’t have ordered 200 if I didn’t need 200, they said okay we’ll send you four more but you’ll have to pay another flat rate shipping and at a higher cost because you’re not buying in bulk. I was punished for their mishap and what’s worse is they weren’t even going to tell me I was missing four! I would’ve been four steins short on my wedding day with no clue why. There are other companies you can find on Google that I’m sure will have better communication and business practices.Make sure you look out for your quantity of your order. I ordered 200 and got 196. When I brought up the amount issue, they said four of them were defective. I said okay and asked when they would be sending the replacements for them. They made the decision without even notifying me or asking me, they just weren’t going to make four more. After I told them, I wouldn’t have ordered 200 if I didn’t need 200, they said okay we’ll send you four more but you’ll have to pay another flat rate shipping and at a higher cost because you’re not buying in bulk. I was punished for their mishap and what’s worse is they weren’t even going to tell me I was missing four! I would’ve been four steins short on my wedding day with no clue why. There are other companies you can find on Google that I’m sure will have better communication and business practices.Copper Mug Co.'s reply:
Hi Jessica.
I'm sorry for the confusion. When we notified you that there were damaged mugs, we refunded your original form of payment for the 4 damaged mugs. When the decision was made to provide replacements instead, you were then charged the same amount back. There was not additional shipping or charges. If your credit card statement is showing something different, please send an email to me directly at info@coppermugs.com so we can correct the issue.
Thank you.
Lisa -
Quality of service
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Sydney Sent on 03/26/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Perfect Choice!
We ordered these mugs for our wedding gifts to guests and they were SUCH A HIT! We got so many compliments and they looked so incredible! We absolutely love our own personal set and think it's such a cool way to remember your big day :)We ordered these mugs for our wedding gifts to guests and they were SUCH A HIT! We got so many compliments and they looked so incredible! We absolutely love our own personal set and think it's such a cool way to remember your big day :) -
Quality of service
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Abbey Sent on 01/17/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Amazing and worth every penny
We had ordered 150 copper mugs for my daughters wedding favors and they were absolutely stunning on her table. And all of our guest loves them and wanted to more thank one lol. This company is professional, answering any and all my questions and the turn around time was so quick. I wouldn’t hesitate using the Copper Mug, Co in the future for any event.We had ordered 150 copper mugs for my daughters wedding favors and they were absolutely stunning on her table. And all of our guest loves them and wanted to more thank one lol. This company is professional, answering any and all my questions and the turn around time was so quick. I wouldn’t hesitate using the Copper Mug, Co in the future for any event. -
Quality of service
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Ellen Sent on 01/10/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Professional and reliable
I purchased these beautiful cups for my daughter's wedding. I was very pleased with final outcome and can't wait to share these with my daughter's guests. We had the pleasure of working with Lisa and she was quick to respond to any questions we had. The cups were wrapped and boxed in brown boxes and were exactly the unique favor we were looking for. There were many different choices and we got exactly what we asked for.I purchased these beautiful cups for my daughter's wedding. I was very pleased with final outcome and can't wait to share these with my daughter's guests. We had the pleasure of working with Lisa and she was quick to respond to any questions we had. The cups were wrapped and boxed in brown boxes and were exactly the unique favor we were looking for. There were many different choices and we got exactly what we asked for. -
Quality of service
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Thalia Sent on 01/09/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Amazing service and quality
Copper Mug Co was great to work with and I highly recommend them! Lisa was wonderful and helped us create the perfect design for our customized engraved mugs.
Our copper mugs look FANTASTIC! They look and feel very high quality. We cannot wait to give them out at our wedding!
You will not regret ordering from Copper Mug Co.Copper Mug Co was great to work with and I highly recommend them! Lisa was wonderful and helped us create the perfect design for our customized engraved mugs.
Our copper mugs look FANTASTIC! They look and feel very high quality. We cannot wait to give them out at our wedding!
You will not regret ordering from Copper Mug Co. -
Quality of service
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Nichole Sent on 09/08/20224.8 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 4 out of 5 rating
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Flexibility 5 out of 5 rating
Wedding favor
Beautiful mugs that we used as both the place card and favor. Individually boxedBeautiful mugs that we used as both the place card and favor. Individually boxed -
Quality of service
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Maggie Sent on 08/31/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Wonderful experience
We had a wonderful experience with Copper Mugs! They were super responsive, worked with us on design, answered all our questions, and the cups were beautiful and a big hit at our wedding! Love them!We had a wonderful experience with Copper Mugs! They were super responsive, worked with us on design, answered all our questions, and the cups were beautiful and a big hit at our wedding! Love them! -
Quality of service
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Gena Sent on 07/10/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Amazing experience
From start to finish absolutely amazing experience! Lisa was always so quick to respond and kept us updated on our bulk order for our wedding. The mugs turned out better than we could have imagined! We customized them as a display piece that doubled as favors. Our guests loved them! Highly recommend!!From start to finish absolutely amazing experience! Lisa was always so quick to respond and kept us updated on our bulk order for our wedding. The mugs turned out better than we could have imagined! We customized them as a display piece that doubled as favors. Our guests loved them! Highly recommend!! -
Quality of service
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Jenice Sent on 07/05/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
The best favors!
My husband and I decided to splurge a bit with the favors and boy are we so glad we did!! These copper mugs were perfect! They added a classy rustic touch to our tables.My husband and I decided to splurge a bit with the favors and boy are we so glad we did!! These copper mugs were perfect! They added a classy rustic touch to our tables. -
Quality of service
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Andrea Sent on 05/09/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Amazing, Professional
This was the easiest purchase for our wedding! The engraving was better than the pictures. Each mug was individually packaged. Beyond impressed!This was the easiest purchase for our wedding! The engraving was better than the pictures. Each mug was individually packaged. Beyond impressed! -
Quality of service
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K A Sent on 05/09/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Fabulous service, great product
Lisa was incredibly responsive and helpful, and the cups we had made turned out beautifully! Highly recommend.Lisa was incredibly responsive and helpful, and the cups we had made turned out beautifully! Highly recommend. -
Quality of service
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Josh Sent on 05/09/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Fantastic!
Really a great company! The cheapest option out there for bulk orders of copper mugs. We ordered 170 for our guests as party favors. The customer service was so helpful and responsive and they arrived in about 6 weeks after the order was made. Really amazing quality and the engraving on the bottom came out perfect. Highly recommend!Really a great company! The cheapest option out there for bulk orders of copper mugs. We ordered 170 for our guests as party favors. The customer service was so helpful and responsive and they arrived in about 6 weeks after the order was made. Really amazing quality and the engraving on the bottom came out perfect. Highly recommend! -
Quality of service
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Sophia Sent on 02/26/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Love my wedding gifts !
Super easy process. The mugs look amazing and I can’t wait to use them at the wedding!Super easy process. The mugs look amazing and I can’t wait to use them at the wedding! -
Quality of service
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Francesca Sent on 02/25/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Amazing service and great product
Lisa at Copper Mugs Co was always very responsive and answered all my questions. Even when hitting a snag with our order, she was extremely helpful and corrected the issue right away. We love our mugs, they came out perfectly and the custom engraving is a wonderful touch!Lisa at Copper Mugs Co was always very responsive and answered all my questions. Even when hitting a snag with our order, she was extremely helpful and corrected the issue right away. We love our mugs, they came out perfectly and the custom engraving is a wonderful touch! -
Quality of service
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Tracy Sent on 02/24/20224 out of 5 rating
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Quality of service 4 out of 5 rating
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Average response time 4 out of 5 rating
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Professionalism 4 out of 5 rating
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Value 4 out of 5 rating
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Flexibility 4 out of 5 rating
Copper Mugs
Copper mugs were perfect second time around. Everyone loved their copper mugs, there was only one mug that was left behind.Copper mugs were perfect second time around. Everyone loved their copper mugs, there was only one mug that was left behind.Copper Mug Co.'s reply:
Hi Tracy.
I’m sorry to hear you’re having issues with your mugs. We stand behind the quality of our mugs and would like to make it right. I will reach out to you via email to discuss how we can resolve this. Thank you for taking the time to write a review.
Lisa -
Quality of service
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Jenn Sent on 02/24/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Exactly what we were looking for!!
Exactly what we were looking for!! We had a custom image made for our wedding and had it imprinted on the mugs.Exactly what we were looking for!! We had a custom image made for our wedding and had it imprinted on the mugs. -
Quality of service
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Hannah Sent on 01/26/20224.6 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 4 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 4 out of 5 rating
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Flexibility 5 out of 5 rating
June 18th wedding
The mugs are everything we wanted them to be! We chose a font that and style that makes them look more modern and elegant and they are just perfect!!The mugs are everything we wanted them to be! We chose a font that and style that makes them look more modern and elegant and they are just perfect!! -
Quality of service
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Katrina Sent on 01/02/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
The mugs were perfect
After relaying our wedding because of the pandemic we wanted a party favor that had a little laugh at the change of date, Copper Mugs did not disappoint. We created our own logo and it looked PERFECT, everyone thought we had the mugs made and then re-made after the date change, exactly what we were going for! They arrived early and they all looked perfect.After relaying our wedding because of the pandemic we wanted a party favor that had a little laugh at the change of date, Copper Mugs did not disappoint. We created our own logo and it looked PERFECT, everyone thought we had the mugs made and then re-made after the date change, exactly what we were going for! They arrived early and they all looked perfect. -
Quality of service
Are you interested?
Are you interested?