Constellation Reviews
Reviews
We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
4.8 out of 5 rating
4.8
Excellent
32 reviews
Recommended by 97% of couples
-
Quality of service 4.9 out of 5 rating4.9
-
Average response time 4.8 out of 5 rating4.8
-
Professionalism 4.9 out of 5 rating4.9
-
Value 4.8 out of 5 rating4.8
-
Flexibility 4.8 out of 5 rating4.8
+3
User photos
-
Liana Sent on 10/22/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Scrumptious!
The price at the New York Botanical Garden includes a lot more than just the lush backdrop. The food was sumptuous, the cake (included) was beautiful and delicious, and the service was top notch. Plus the linens, tables, silverware, and pretty much all the tables and chairs you’re going to need are all included in the cost. We received numerous compliments from our guests. Working with the catering staff leading up to the event was a dream. Our poised, attentive, and experienced coordinator had a great disposition, and the team that ended up working the wedding was polished and professional. Would give more stars if we could. We could not be happier! -
Quality of service
-
Rachel Sent on 01/26/20225 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Constellation - an amazing catering company!
We got married at the Curtis Atrium, managed by Constellation Catering. Amy Weisgal and the team were all amazing to work with as we planned our wedding. The food at our event was excellent and everything by the Constellation team was executed perfectly. Highly recommend this venue or any other venues managed by Constellation! -
Quality of service
-
Marie Sent on 01/20/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Great Food!
Constellation was great to work with! -
Quality of service
-
Eric Sent on 09/25/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Incredible Reception at Grounds for Sculpture
Constellation Culinary catered our rehearsal dinner and wedding reception at Rat's Restaurant at Grounds for Sculpture, and we're so glad they did. The selection and quality of the food is amazing - we received compliments saying that the food was "not just good for a wedding, but actually incredible". We felt safe with all of the choices we made and were incredibly satisfied with the result. Although event planning during a pandemic is challenging, their staff was flexible and helpful throughout the changing circumstances. Would highly recommend. -
Quality of service
-
Luci Sent on 02/29/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Taste Bud Heaven
We were so blown away by our menu options with Constellation Culinary. We had pages to choose from and there was something for everyone! The presentation was fabulous and professional. From cocktail hour, to our sit-down reception, to dessert, and even late night snacks, our guests were raving about the food and how they couldn't possibly eat another thing (but then did). We worked with Lauren and she was great from the beginning! Everything felt easy and with Lauren as our point of contact, the night was seemingly effortless. Thank you to Lauren and the Constellation team for their expertise and professionalism, our bellies were extremely happy all night! -
Quality of service
-
Kyra Sent on 01/22/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Best caterer!!!
We got married at the Horticulture Center and had Constellation as our caterer, and everything was incredible. We worked with Gail, and she was extremely responsive and helpful throughout the entire wedding planning process. On the wedding day, the food was so great, we had lots of our guests saying that some bites were the best they've had. The service was also excellent, everyone got their dinners in a timely manner and the bar staff was efficient and courteous. We had an amazing time and we can't thank Gail and Constellation Culinary enough for making our wedding day so amazing! -
Quality of service
-
Emma Sent on 09/04/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Top notch catering!
We were married at the Barnes Foundation, and Constellation catered the event. Not only was the food AMAZING (we are still getting never ending compliments) but the service was really exceptional, from start to finish. We worked with Heather who was incredibly helpful - we couldn't recommend them enough! -
Quality of service
-
Amy Sent on 08/09/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Absolute heaven.
We were so blown away by our menu options with Constellation Culinary. We had pages to choose from and there was something for everyone (including pescatarians and vegetarians). The presentation was fabulous, and we almost had too much for our guests to eat! Everyone kept commenting on how delicious the food was, which was wonderful to hear. The sit-down three-course meal was delicious, allowed everyone to choose their main course on the day, and included several mini-desserts. We even had a pizza food truck at the end! Everything was fresh, light, and beautifully presented. We couldn't have been happier with how everything turned out. Thank you so much, Constellation Culinary! We were in heaven.-
-
-
+3 photos
-
Quality of service
-
Samantha Sent on 04/30/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We had our rehearsal dinner at The Continental in Old City and it was great! Because of the family style dining our guests moved seats throughout the night and got to visit with everyone there. The food was so delicious and there was plenty of it! -
Quality of service
-
Kelly Sent on 12/31/20155 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The Horticulture Center was the perfect venue for our wedding and STARR Events did a great job! Gail and Leila were very helpful throughout the planning process and were quick to respond to questions via email. The tasting event with STARR was so much fun and very helpful in terms of choosing what we wanted for our menu. The food on the day of the wedding was executed very well and all we heard was good things from the guests! Couldn't be happier with STARR on our wedding day! -
Quality of service
-
Elizabeth Sent on 12/31/20155 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Starr Events catering was the Perfect choice for my daughter & her husbands wedding at the Horticulture Center Fairmount Park. From the tastings & selection process.....to the amazing appetizers, entrees, desserts, and signature cocktails.....our family, friends, and wedding party were delighted with all the Delicious servings! The talented chef and his attentive staff have a love for food and shared that with us on a special evening! Thank You Starr Events! -
Quality of service
-
User2275688 Sent on 08/06/20155 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We used Starr Events to cater our wedding at the Rodin Museum, and we could not have been happier with how everything turned out. Our contact was Heather, and she was awesome to work with. Overall, our guests were very impressed with the food, drinks and the service. -
Quality of service
-
Stephanie Sent on 05/12/20155 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Leila and the entire STARR team made our wedding at the Horticulture center unforgettable. Working with Leila was so easy. She was responsive, professional and helped us customize our wedding. She worked seamlessly with all of our vendors and was SO accommodating!
STARR by far has the best food in Philadelphia and the food at our wedding was no different. Our guests are still raving about the appetizers, dinner and desserts. A combination of the wonderful staff and fantastic food truly made our wedding perfect. You can not go wrong having a wedding at a STARR venue - food and service are top notch! -
Quality of service
-
User1907180 Sent on 11/05/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The food was delicious, the linens, etc. were classy, the staff were attentive and friendly. Couldn't have asked for more. Afterwards our officiant said it was the best caterer from any wedding he's attended - that says it all. -
Quality of service
-
Sara Sent on 07/31/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
AMAZING food and wonderful staff!!!! Ashley Gay worked with me when I was married at the Horticultural Center in July. She was really, really great. Professional, knowledgable and sweet. The tasting was delicious and informative and the actual food the day of the wedding was perfect (mostly according to my guests, I wish I had ate more!).
Don't hesitate in booking Stephen Starr! -
Quality of service
-
Alison Sent on 01/05/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
When we found out Starr Events was the caterer at our venue, we were sold. Everything was perfect, from the initial amazing tasting event down to the last bite of dessert. The food was phenomenal and our guests are still raving about how amazing it was. Working with Ashley was truly wonderful and she did such a great job at making our big day perfect, from the food to the table linens to the backup plan in case it rained, we knew we were in good hands. I would highly recommend Starr Events without a moments hesitation. Thank you for being a part in making our wedding day perfect! -
Quality of service
-
Kristin Sent on 11/09/20135 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Stephen Starr is excellent. Their service is exceptional and I really enjoyed working with them during the planning process. Everything met or exceeded our expectations. They catered to every single one of our requests. The food was incredible - all of our guests raved about it. They really went the extra mile to meet all of our needs, and I'm very thankful to them for making our wedding a wonderful occasion for us and all of our guests. -
Quality of service
-
Grace Sent on 11/05/20135 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
If you love food as much as I do, you know that Stephen Starr is the best in Philadelphia. And let me tell you, their catering is AWESOME! We had Stephen Starr events for our wedding at the Horticultural Center and it was like a dream come true! Ashley and Leila are great!!! The on site coordinator Stephen, was by far one of the BEST PEOPLE to have at our wedding. He made sure everything was perfect and on top of that, he had food for us at the end of the night! You know you have a wonderful wedding when your guests can't stop talking about the food, entertainment, and venue. THANK YOU STEPHEN STARR EVENTS!! YOU ARE THE BEST! -
Quality of service
-
Katie Sent on 11/02/20135 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Ashley Gay & Starr Team - Wow!!! You killed it from beginning to end. Ashley you made me feel as if I was the only bride in the tri state area who was getting hitched. Your attention to details, my personality & needs were spot on. Starr Team @ Hort Center led by manager Steven (I believe) you did an amazing job. Professional to the end.
Two weeks later and guests are still talking about the El Vez Station, amazing sit down dinner & tapas desert. You rocked it & we couldn't have asked for a more picture perfect evening. Thank you from the bottom of our hearts to the best day of our lives (And most likely our guests!!!) -
Quality of service
-
Madeline Sent on 07/06/20135 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Stephen Starr served as caterer for my June 15, 2013 wedding at Greystone Hall and if there were an option for 10 out of 10 stars that is what I would give them. Starr already had such a fantastic reputation prior to my husband and I choosing them as our caterer and we were blown away by both the taste and presentation of the food on our wedding day. Three weeks later and our guests continue to rave about the food! From the pink lemonade served at our cocktail hour to the serving of the cake, the whole evening ran seamlessly. Starr's cuisine so incredibly delicious and beautiful and the entire planning process with Leila and Ashley was fantastic. I cannot recommend a more spectacular caterer to use! -
Quality of service
-
Nikki Sent on 06/10/20135 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Our wedding food was AMAZING! We are still hearing comments from our guests about the food and there literally has not been one negative comment! My husband and I are food LOVERS, so one of the priorities for our wedding was the FOOD, and we made the right choice. We chose Stephen Starr EVENTS Quick Service Catering, which fit our super tight budget perfectly, but the food tasted like a million bucks! The service leading up to our day was amazing as well. We worked with Stephanie and she was absolutely wonderful in every way. She gave us so many suggestions on the food and ways to get the most out of our tiny budget. It really felt like she truly cared about us and our wedding day and she put all of her efforts in to make it perfect. We had a full taste test to make a final decision on what we wanted to choose for our menu, and we seriously had the hardest time deciding. Everything we tasted was absolutely delicious and Stephanie sat there with us the whole time and went through every little detail with us to make sure everything turned out perfectly on our wedding day. We also had them cater breakfast for our immediate family and wedding party the morning of the wedding, which was also amazing!! Stephen Starr EVENTS is incredible and we are still raving about it to all of our friends and family and recommending to ALL!! -
Quality of service
-
Carrie Sent on 05/28/20135 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We had our wedding at Cairnwood Mansion and Leila from Stephen Starr went above any beyond all expectations to make our whole wedding absolutely PERFECT! She knew the venue inside and out and helped us plan a seamless event from start to finish. She was really responsive to all of my emails and questions, and really made me feel completely relaxed. The food was incredible and the whole event was put together perfectly. I cannot think of one thing I would have done differently. The catering staff on the day above gave exceptional service, and my parents were particularly impressed with how attentive they were. I could not imagine a better caterer. -
Quality of service
-
User1087792 Sent on 02/08/20135 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Stephen Starr is one of the most renowned restauranteurs in the area, so we were shocked to find out how reasonable his catering prices were in comparison to other caterers/venues. The value and quality is unmatched! We were able to offer our guests delicious, unique options without breaking the bank. And the service is top notch! We were so well taken care of throughout the night by the very experienced staff. -
Quality of service
-
Alicyn Sent on 02/07/20125 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I had nothing but wonderful compliments on the food from my wedding. Everyone said they do not usually remember wedding food, but this was memorable. With cheesesteaks and pretzels to pasta and more, my guests had a lot to choose from. The tasting prior to the wedding was unbelieveable. We had our own private tasting, and nothing was held back. We tried SO much food I do not know how to describe it. We had two 4 full course meals. Plus cake options. We felt like kings and queens when we were tasting and they sent the LEFTOVERS home for us. They were very friendly and took every option into mind when planning the wedding. They were not just my caterer but almost my wedding planners as well :) -
Quality of service
-
Christina Sent on 05/09/20174.9 out of 5 rating4.9
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 4.5 out of 5 rating4.5
We got married at the Fairmount Park Horticulture Center, where Starr Events is the exclusive caterer. Leila and Gail (from Starr) made our day special and run smoothly. We had visited the venue countless times for appointments and events prior to our wedding. But when we stepped inside on our wedding day, we were blown away by how amazing everything looked. It looked the best I'd ever seen it. We were especially impressed at the level of professionalism from the staff and the attention to little details, like refolding the napkins and replacing the olive leaves (which we had placed on each napkin) whenever guests got up. They were prompt in getting out the food and drinks quickly. Our guests have not stopped raving about the venue and the food (some said it was the best wedding food they've ever had and we, of course, agree). And the signature cocktails cleaned up! Overall, they were a pleasure to work with and if you are getting married in the Philly area and quality of food is a top priority for your event, I would definitely recommend going with Starr. -
Quality of service
-
Tamlyn Sent on 09/21/20204.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Incredible!
We were connected with Heather at Constellation when we first booked the venue for our micro/COVID safe wedding back in May. She was awesome to work with from the start and we were so excited about menu selections.
In August (about a month before our wedding), we got some news from our venue that made it pretty much impossible to be able to say our "I Do's" in the place we'd planned. They gracefully let us out of our contract and Heather swooped in on a white horse and saved the day - not only did she get us in contact with another venue for the SAME date and time, but she worked with us to reimagine the space and timeline for our ceremony/reception.
The staff the day of was attentive, kind, incredibly personable, and made the event go off without a hitch.
I've already told Heather a million times in person, but we are forever grateful to her and the rest of the Constellation team. The food is incredible and memorable, but the staff is really what puts Constellation on top. -
Quality of service
-
Kristen Sent on 05/01/20154.7 out of 5 rating4.7
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 4.5 out of 5 rating4.5
We used STARR Events for our wedding at Arts Ballroom and they were great. They have a really fun tasting event prior to the wedding where you can bring both sets of parents and sample all of the food to select your menu. The food was excellent and there were great choices, but most importantly, the quality was just as good/consistent during the larger wedding reception. In addition to the food, the service staff that they hire are really top notch. They have a very professional staff with impeccable service that you wouldn't normally find at a wedding. They also get the food out really quickly (in probably a few minutes), so you never have a situation where half the tables are sitting waiting for food when half haven't been served yet. The other thing -- I didn't have a wedding coordinator and they have someone on site who helps fill that role -- sets up all of your detail items, etc, which is really helpful. -
Quality of service
-
Lydia Sent on 06/13/20104.7 out of 5 rating4.7
-
Quality of service 4.5 out of 5 rating4.5
-
Average response time 4.5 out of 5 rating4.5
-
Professionalism 5 out of 5 rating5.0
-
Value 4.5 out of 5 rating4.5
-
Flexibility 5 out of 5 rating5.0
Working with STARR for our May wedding was a wonderful experience. The event team was extremely professional, knowledgeable and accommodating and really helped us make some fabulous selections. All of our wedding guests raved about the food, as expected, particularly about the Buddakan selections! There were a few minor glitches during the reception dinner, but the event staff was so responsive that the guests were not even aware of any miscues! We highly recommend STARR as your wedding catering vendor! -
Quality of service
-
Mandy Sent on 11/07/20154.6 out of 5 rating4.6
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 5 out of 5 rating5.0
We are foodies who are very particular about our meals. The sit-down dinner at our wedding was a major priority for us. Starr did not disappoint. From the beginning, our liaison, Morgan, knew that we wouldn't be satisfied using form menus as a starting point. We met with her to discuss our tastes and vision. She really listened; she nailed it with the menu she created just for us. It was creative, suited our tastes, and most importantly, it was delicious and stood up to the meals at some of the best Philly restaurants. Starr didn't just serve a fabulous dinner. They helped us plan our event and answered our many questions throughout the process. If you are looking for a bargain, Starr is not for you. However, if fabulous and beautiful food is what you seek, you should contact Starr. -
Quality of service
-
S Sent on 12/30/20124.6 out of 5 rating4.6
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 5 out of 5 rating5.0
We had a wonderful experience working with Leila, Ashley, and the other representatives from STARR events. Our venue works exclusively with STARR, so we were obligated to choose them, but we were very happy with them throughout the process. While I had to be a little pushy to schedule our tasting when we needed it scheduled (our stationery company needed the menu choices in order to print the invitation suites), our tasting was wonderful and we had a myriad of options even though we chose their cheapest package. Our entree options (braised short ribs, seared atlantic salmon, and wild mushroom risotto) were all incredible - it's always nice when there's not entree envy at the table :) They also allowed us to choose two signature drinks and executed them perfectly, and let us bring all kinds of stupid knick-knacks (striped straws in mason jars, chalkboard menus, etc). On the day of the wedding, our site coordinator was Stephen Walker, who was WONDERFUL! He made us feel like a king and queen throughout the reception, and was attentive to our every need. Thank you, Stephen, and thank you STARR! -
Quality of service
-
Adie Sent on 07/08/20114.6 out of 5 rating4.6
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 4.5 out of 5 rating4.5
-
Value 4.5 out of 5 rating4.5
-
Flexibility 5 out of 5 rating5.0
One word - YUM! I struggled a little bit when it came to picking a caterer because you don't usually get to taste the food first. Starr is different because I had already dined at several of their restaurants and knew the quality was there. I expected the price to be high, but it was actually very competitive and even included extras, like a specialty cocktail and an unbelievable tasting. We got frustrated a couple times with slow responsiveness, but in the end everything went smoothly. And all of our guests raved about the food! -
Quality of service
-
Brian Sent on 04/28/20211.8 out of 5 rating1.8-
Quality of service 2 out of 5 rating2.0
-
Average response time 3 out of 5 rating3.0
-
Professionalism 2 out of 5 rating2.0
-
Value 1 out of 5 rating1.0
-
Flexibility 1 out of 5 rating1.0
Wedding Blues
My wife and I had our wedding ceremony at Grounds for Sculpture followed by the reception at Rat’s Restaurant this past March. Although there were some good points (mainly the wedding ceremony & our wedding party speeches), we were left feeling incredibly dismayed and disappointed with the way our wedding day was prepared and handled by the management staff at Constellation Culinary Group and Rat’s Restaurant.
As we were planning our wedding during the pandemic, many changes were implemented to ensure the safety of our guests and the staff. Although it proved to be challenging in navigating through this ever-evolving scenario for all of us, it was poorly executed by the management staff of CCG and Rat’s Restaurant. Before I dive into the events that unfolded, I wanted to preface the reader that the reception is handled by two separate entities: Constellation Culinary Group & Rat’s Restaurant, which leaves a lot of room for error & miscommunication. I also want to point out that they keep the restaurant open for patrons, so we did not have a fully private event.
9 days prior to our wedding day, the Sales Manager whom we've been working with since we booked the venue in December 2020, informed us that there’s a no dance mandate. We called her right away since it was the first time we were hearing this. She claimed that she did mention this via email in February (only a month before our wedding). We checked our emails and didn’t find a single trace of this being mentioned.
In the original email when we had first inquired, we were told that there was availability for the ceremony, reception, AND dance floor. The no dance mandate was never mentioned prior to us finding out. To say we were upset and blindsided to learn about the no dance mandate 9 days prior to our wedding day is an understatement. She didn’t even offer an apology. Presumably, the call did not end well and we were told to take the time to think of what we wanted to do moving forward. The sales manager not only failed to communicate this crucial detail with us but also offered no solution to the mess she created.
We called our DJ right away to find out that he was informed the same day and that she mentioned that we already knew, which was not true. We were beyond upset and livid with how this all unfolded.
The fact of the matter is not about us not wanting to abide by CDC guidelines and restrictions that were in place in NJ, but the lack of communication on behalf of Constellation. We would have planned our wedding so differently had we had known from the start. We would have treated this as a post-wedding dinner vs reception. We wouldn’t have needed to book more than one space and would have reduced our guest count. Our vendor bookings would have been so different. We wouldn’t have booked a DJ nor would we have needed the 4-5 hour reception time. We would have saved thousands. Ultimately, we spent money on a DJ that would be playing music in an empty room where guests couldn’t even gather in. This disaster left a very sour taste in our mouth.
Kathy, the Director of Catering, stepped in and & did her best to alleviate our stress. She even apologized on behalf of the Sales Manager’s mistakes. The Sales Manager didn’t even offer us an apology & she blatantly avoided us on our wedding day, making no eye contact. She did defend the Sales Manager & said that the no dance mandate wasn’t broached in writing by the state as a restriction during the time of our booking. I did my own research & found out that this “no dance mandate” was in place since Summer 2020, which was in writing.
On the day of the wedding, it was so disorganized. There were so many issues, but to name a few, the staff was rude to some of our guests (some were told to quiet down for restaurant patrons when we were the ones celebrating a wedding), the Event Manager for the ceremony complained loud enough about having to light our candles for the ceremony aisle that our guests heard, we felt that they skimped us on the hors d’oeuvres during cocktail hour especially since they were served French-style, the schedule was non-existent that my wife had to flag someone at 9PM to ask to cut the cake as we were nearing the end time of our “reception.”
Overall, we fully were aware that gathering in groups was a concern for us and that we took the COVID-19 guidelines very seriously. Ultimately, we wanted all of our guests, as well as the staff, to feel safe and comfortable in an environment that followed state restrictions but it was just poorly executed. You would think they would follow up with a call or email after our wedding, especially knowing how much stress & anxiety they’ve caused us leading up to it, but we’ve received nothing.
I advise anyone planning their wedding to double or triple check with state guidelines on your own and don’t rely on any establishment to get that information for you.
I was indecisive as to whether to post this review, mainly because the wedding ceremony held at Grounds for Sculpture was beautiful and we do not want to expend such negative energy toward our wedding memories. That said, it’s been a little over a month after our wedding, and when we reflect on that day, we are still left feeling disappointed that we chose CCG and Rat’s Restaurant. -
Quality of service
Are you interested?
Are you interested?